Sofia has been fantastic throughout the process of booking the holiday. Looking at all the different options that have been thrown at her and answering any questions we have in a timely manner. I thin... Ver mais
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Booked in Jan 24 and just got back from a wonderful holiday in Orlando. Trevor was great. We even decided to swap hotel a few weeks prior to departure to stay at Universal Endless Summer instead of Hi... Ver mais
Sofia has made the whole process so easy from initial enquiry, updating quotes and making the final selection. It’s great to know that everything is taken care of and the countdown can begin! Thank yo... Ver mais
We have just returned from Orlando and were really impressed with the deal from Holiday Floridas. There were 9 of us ranging in age from 3 to 65. e stayed in Disney's All Star Movies and Universal's C... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
For the love of Florida. Get ready to discover the best of Florida with us! We are determined to make sure you have the best holiday of your lives. As a team, our priority is to find a tailor made flight, hotel, car hire and attraction combination for you, that suits all your needs without costing a fortune – actually can be much more budget friendly than you have ever imagined. As our tagline suggests, we love everything about Florida. Whether it’s fun filled holidays to Walt Disney World, a value for money Villa holiday in Kissimmee or that super luxury holiday you have always wanted, we have it all in Holiday Floridas. We have invested years in the UK travel industry and have handpicked the best people who are super excited and ready to share their wealth of experience & expertise to help you choose the perfect holiday for you and your loved ones. Call us now on 0203 744 3070 and let your next holiday be like never before.
Informações de contato
71-75 Shelton Street, Covent Garden, London, England,, WC2H 9JQ, London, Reino Unido
- +44 203 744 3070
- info@holidayfloridas.co.uk
- holidayfloridas.co.uk
4,8
Excelente
282 avaliações
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AVOID PLEASE !!!!!!
It is literally so bad it’s honestly laughable😂
The customer service is non existent and you can email with a problem, be ignored for weeks, express that you may want to cancel due to bad customer service and you will be responded too asap with an apology begging you to stay😂
When trying to cancel they will demand more money and refuse to provide legal evidence of why you need to pay this. And then when you request further proof they will ignore your emails completely.
The staff of the phone are useless and refuse to help you and say they will call you back, which obviously they don’t😂 The communication is awful and you can tell they have no idea what they are doing😂
Just don’t do it PLEASE 😳
24 de agosto de 2023
Avaliação não solicitada
BIG Family Holiday
Booked with Holiday Floridas for a BIG family holiday, there 14 of us and can't thank them enough to give us exactly the holiday we hoped for. Everything worked smoothly right from the point of enquiry, Trevor gave us so many options to choose from for the villa and it was quite difficult to make everyone happy considering we were four families travelling. The price was at least £2000 less than what we were getting from Virgin directly and that did make us a little anxious but Trevor gave us all the assurances we needed and helped us with all the questions we had. The payment plan was very flexible, we paid easily on their website and all the documentation followed promptly. And the villa was just PERFECT for us and flights, car hire and park tickets worked out really well too. Thank you Holiday Floridas for a dream holiday, we can't thank you enough for the wonderful service we were given. Will definitely book with you again.
3 de abril de 2023
Resposta da Holiday Floridas
Hi,
It was a real treat to discover your review today and we thank you for your feedback and giving us 5 stars.
It's always reassuring to have a travel advisor who understands the importance of exploring different options especially when you're planning a Group-Holiday as you rightly pointed out it becomes quite difficult to make everybody happy and only an extensive search and discussion seems to be the last resort.
It seems Trevor was able to meet your expectations and got you the perfect fit in terms of flights, villa, car hire and park tickets.
We take immense pride in the flexible and easy payment options we offer our customers and strive to ensure they get the best value for their monies.
We couldn't thank you enough for this glowing review and would love to assist you with your future travel plans.
Regards,
Holiday Floridas
Natalie's advice and patience was amazing!!!
Natalie was so helpful and supportive. We had sooooo many emails back and forth, she answered all my questions, gave me lots of options, each time I went back with another suggestion or query it was no trouble for her. Florida is such an overwhelming holiday to book as a first timer and she gave me so much guidance and reassurance which was so kind. The price, she worked with lots of different dates to get it work better for my family and the overall cost along with park tickets, is a really good fair price. I'm very happy with the experience so far. We are not due to go until Oct 2024, but cannot fault the service so far.
16 de agosto de 2023
Resposta da Holiday Floridas
Hi Emma,
It's great to hear that you had such a lovely experience with Holiday Floridas and how helpful Natalie was in making sure you get the best fit for your first time in Florida.
We strive to make sure our customers get the best value for their monies and enjoy a hassle-free experience with us. Thank you so much for sharing your feedback and giving us 5 stars.
We shall look forward to assisting you with your future holidays.
Regards,
Holiday Floridas
Wonderful experience booking with…
Wonderful experience booking with Trevor. We had booked in 2020 also and with covid the service was excellent! I have recommended to everyone I no.
Can’t wait to go again soon
Thank you so much
16 de agosto de 2023
Resposta da Holiday Floridas
Hi Jemma,
Thank you so much for taking the time to share glowing and insightful review and giving us 5 stars.
We are pleased to know how satisfied you are with our services and particularly thrilled to lean how wonderfully Trevor has been assisting you with your bookings over the years.
Covid years were indeed appalling and worrisome for everyone across the world. But we are so glad that you and a lot of our customers kept bestowing their trust on us and this inspired us to serve you guys efficiently.
We appreciate your recommendations and shall look forward to assisting you with your future travel plans.
Regards,
Holiday Floridas
Been using since 2019
We have used Holiday Floridas since 2019. Kelly the agent we use is amazing, always goes the extra mile and is always available when I call. Prices are so much cheaper than elsewhere which in the current climate is much needed.
This is our third time using Holiday Floridas and certainly wouldn’t use anyone else.
14 de agosto de 2023
Avaliação não solicitada
Resposta da Holiday Floridas
Hi Jo,
It was a real treat to discover your review today and we thank you for your feedback and giving us 5 stars.
We couldn't thank you enough for the continued trust you have been bestowing on us over the years.
We are thrilled to hear that Kelly went above and beyond to make sure you get the right fit within the ballpark figure you had in your mind for the holiday, and it really seems she was able to meet your standards again.
Thank you once again for giving us the opportunity to help plan your holiday time and again and we shall look forward to catering to your future travel plans.
Regards,
Holiday Floridas
I wouldn’t recommend booking with this…
I wouldn’t recommend booking with this holiday company.
The customer service and communication is not worth your money when booking your dream holidays.
We had booked for a family of 4 but a number of issues appeared shortly after we booked.
DOB and names spelt wrong on the initial booking confirmation and then no communication after this was raised. Also just to note for payment they don’t send invoices and payment reminders. Which again caused me worry and concern they were even a reputable company.
I finally spoke with two of the staff members and the way in which I was spoken to resulted in me taking action to cancel and I will loose my deposit paid. The dispute is still ongoing as the company have refused to cancel to date and after a complaint email was sent I’m still yet to receive and acknowledgment email and a response.
If you want peace of mind I’d say book with someone who understands your holiday needs. I’d suggest booking elsewhere and even paying that bit more. I’d read some reviews which seemed a great company to deal with but after booking that’s where it all went wrong.
Thanks for taking the time to read I just wouldn’t want anyone who’s anxious about spending a large amount of money on a holiday to be filled with doubts and hesitation like we were
25 de junho de 2023
Booking experience was straight…
Booking experience was straight forward, Adam was very patient,
26 de julho de 2023
Resposta da Holiday Floridas
Hi Jonathan, thank you so much for your review. We are happy to hear you were pleased with the booking experience, and hope you have a wonderful holiday so we can serve you again. Thanks, Holiday Floridas.
the lady was very helpful and patient…
the lady was very helpful and patient in all respects thanks
23 de julho de 2023
Resposta da Holiday Floridas
Hi John, thank you so much for taking the time to share your review! We are delighted to hear our staff provided you with excellent assistance. We value your feedback and appreciate your business and look forward to serving you again in the future! Thanks, Holiday Floridas.
Florida holiday for family of 10
Hard to say how good until the actual holiday comes. Seems ok although I am still waiting for information on whether the flight as sold to me (seats together for party of 10) has happened. Seems to be a delay on this info, as you can imagine for 10 of us it is important we get what we were advised. Fingers crossed we do and then I can do a better feedback for the holidayflorida team.
16 de julho de 2023
really helpful agent went above and…
really helpful agent went above and beyond fir our bookkng
12 de julho de 2023
Resposta da Holiday Floridas
Hi Jane,
Thank you so much for this inspiring review and giving us 5 stars.
We are glad to know that our agent went above and beyond for your booking and was helpful in making it a seamless experience.
We shall look forward to serving you again in future.
Regards,
Holiday Floridas
Resposta da Holiday Floridas
Hi Thomas,
Thank you for taking the time to share your experience with Holiday Floridas and giving us 5 stars.
We are pleased to know that you were satisfied with our services throughout, and our staff was patient in finding you the perfect fit for your holiday at an amazing price.
We shall look forward to assisting you with your future travel plans.
Regards,
Holiday Floridas
Thank you James for all your help 👍
9 de julho de 2023
Matt was a great help
Matt was a great help, very knowledgeable and got us a great deal.
29 de junho de 2023
Resposta da Holiday Floridas
Hi Clare,
It's always comforting to have a travel advisor who's willing to understand your requirements and extend help accordingly just so you get the perfect fit for your Holiday. It seems Matt was able to meet your expectations and got you a great deal.
Thank you so much for sharing your experience with Holiday Floridas and giving us 5 stars.
We shall look forward to serving you again in future.
Regards,
Holiday Floridas
I had a few Questions
Was patient and Answered my questions….I had a few!
Good communications skills good payment options and easy to pay deposit
30 de junho de 2023
Resposta da Holiday Floridas
Hi Linda,
Thank you so much for taking the time to leave us such benevolent feedback and giving us 5 stars.
We are pleased to know that our staff was patient and answered all your questions promptly and are particularly thrilled to know that our payment options & communications were up to your expectations.
We hope you have an amazing holiday and shall look forward to assisting you with your future travel plans.
Regards,
Holiday Floridas
Natalie made my holiday affordable
Natalie was very helpful and was quick to respond to all my questions. She got me an unbeatable price with my Florida holiday and insured I understood every detail! Will only use Natalie for all my quotes in the future.
30 de junho de 2023
Resposta da Holiday Floridas
Hi Stacey,
We are pleased learn about your experience with Natalie and how prompt & helpful she was in assisting you plan the perfect Florida holiday.
Thank you so much for your feedback and giving us 5 stars.
We shall look forward to assisting you with your future holidays.
Regards,
Holiday Floridas
Great Service!
From first enquiry to final confirmation it was effortless. Helpful and answered all my queries.
19 de junho de 2023
Resposta da Holiday Floridas
Hi Helen,
We are pleased to know that our services met your expectations and you were satisfied with the process throughout.
We thank you for leaving us such an encouraging feedback and giving us 5 stars.
We shall look forward to serving you again in future.
Regards,
Holiday Floridas
Matt was very helpful and got me a good…
Matt was very helpful and got me a good price
26 de junho de 2023
Resposta da Holiday Floridas
Hi Debbie,
We are pleased to know that Matt was of great help and found you a deal that you were looking for at a good price.
We thank you for sharing your experience with Holiday Floridas and giving us 5 stars.
We shall look forward to assisting you with your future travel plans.
Regards,
Holiday Floridas
Great find.
Went on line to look for a holiday for 8 including Disney and universal tickets.
This site came up and I got speaking to a guy called Matt, he was really helpful and managed to get us a good deal. Matt has called us or emailed all along the way and has answered all questions and worries. He really knows his stuff. We don't actually go until October so I will write a more detailed review once we have holidayed.
18 de junho de 2023
Kelly has been our absolute superstar…
Kelly has been our absolute superstar from start to finish, nothing has been too trouble and she has seen to our every need, I cannot recommend Kelly enough. Would definitely be booking again in the future and will go to nobody else!! She is absolutely amazing!!
29 de junho de 2023
Avaliação não solicitada
Resposta da Holiday Floridas
Hi Stacey,
Thank you for taking the time to leave us such a benevolent review and giving us 5 stars.
We are thrilled to hear about your experience with Kelly and how meticulously she assisted you throughout the process.
Thank you once again for bestowing your trust on us with your future bookings and recommendations.
We shall look forward to serving you soon.
Regards,
Holiday Floridas
I highly recommend Holiday Floridas
I highly recommend Holiday Floridas, especially if you have a larger party to accommodate.
My travel advisor was Kelly who was very helpful in finding the best deal for us.
After my original booking I made quite a few changes and Kelly went above and beyond to make sure all the changes were correct and that we happy with the outcome.
I wouldn’t hesitate to use them again for any future holiday.
23 de junho de 2023
Avaliação não solicitada
Resposta da Holiday Floridas
Hi Kerrie,
Thank you so much for taking the time to leave us such a glowing and insightful review and giving us 5 stars.
We are thrilled to hear how meticulously Kelly assisted you in finding the best fit for your family holiday and when the changes were to be made to the original booking, she went above and beyond to make sure the process is seamless, and you are happy with the outcome.
We value your recommendation and shall look forward to serving you again in future.
Regards,
Holiday Floridas
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