HolidayGems Avaliações 

Stuart was absolutely charming and booked my holiday with ease, so much better that online.. absolute pleasure to deal with .

Samantha mountfort from Gems Holidays was extremely helpful and understanding. I have used Gems before and was very happy with the holiday and am sure to use them again.

Easy to book and Sam was in touch very quickly got in touch with minor price change but had all details of the booking spot on.

Easy to use website & follow up confirmation call from Sam

Sam was Very helpful with a small problem that had occurred over the booking. She was very friendly and sorted the problem straight away

Sam was very helpful and she was very professional ☺️

I use many many times this company and is the best one what I use until now thank you very much

Did every thing online,the price they said was the price we paid ,no pressuring us ,extremely satisfied and will definately be booking again .

Wanted extra money after booking online and asked to phone to confirm. explained i travel allot and no intention paying anything more than agreed. They werent impressed.

Booked through HolidayGems with the help of Sam on the phone, she helped my package price stay the same through out the process which I was really grateful for. Got my ATOL certificate and travel documents within an hour of booking. Can't wait for the holiday now :)

When I was talking to Martin he was very friendly, polite.
He explained everything clearly and when I asked questions he never hesitated.
It’s my first time using holiday gems and I would definitely use them in the future

Booked a holiday to Benidorm for 4 people and just noticed i don't get to take a luggage apart from a small cabin bag. Who goes on holiday for a week with a small cabin bag. To book luggage it will cost an extra 512 pounds. I was not told this before I booked and has made our holiday way over budget. I would have been better booking it threw our high street travel agent which would have been a lot cheaper. Don't get conned by these people it's defo not cheaper using them.

Had a call from Stuart today & was probably one of the best customer service calls I’ve ever recieved, very friendly & intelligent in his field, Massively appreciated all the help

Thank you Stuart

Really good service from Stuart
Today

Sam was very nice and helpful, sorted me all that I need to sort out for my holiday. All questions asked gave me all the answers I needed. Thank you

Great experience booking with Holiday Gems. We needed to ask some questions and get some help with our booking over the phone and Martin was great, answering all our questions and taking our booking over the phone. Friendly and helpful service. Will definitely use again and would recommend Holiday Gems!

I returned their call to confirm my booking. I spoke with Sam who was very helpful, kind and considerate. She made my day.

I had started booking a holiday through Holiday Gems had a few queries, was very fortunate to be connected to Sam who dealt with my query resolved my issue and continued with our Booking would highly recommend Holiday Gems.
Easy to contact and fully resolved the issue quickly.

Martin provided outstanding service from start to finish. He went to great lengths to help me secure a fantastic deal on a hotel that I had been struggling to book anywhere else.

He was incredibly patient, helpful, and insightful throughout the whole process. His communication was excellent — he spoke with me on multiple occasions today and always got back to me quickly whenever I had questions.

I had originally planned to book with On the Beach, but the lack of access to a human to speak to (on the phone or on webchat) before booking meant I couldn’t get the answers I needed. Martin at Holiday Gems really demonstrated how much the personal touch matters.

Thanks to him, the whole booking process felt smooth, stress-free, and I now feel confident and well-informed and excited about our holiday.

He is a real credit to Holiday Gems — thank you again, Martin!