Holidayme Avaliações 

2.628
•
O TrustScore é 4 de um total de 5

4,0

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I'm been waiting 15 months for refund on flight tickets from holidayme, worst customer service, no follow up, still waiting for refund. Never use holidayme for any peace of mind.

Avaliado com 5 de um total de 5 estrelas

Sucheta has done it again !! An amazing package for us to Switzerland ...customized to our needs ,from flights to trains , from hotels to tours ,everything was flawlessly aligned. Thanks again f... Ver mais

Avaliado com 4 de um total de 5 estrelas

We booked our last minute winter break holiday through holiday me thanks to there amazing offer for Armenia. We were lucky to meet their local guides (Gaya, Sam and Supi) who made our visit to the... Ver mais

Avaliado com 5 de um total de 5 estrelas

Had the pleasure of assistance of Mr. Movin John | Travel consultant – Online bookings for a complicated situation where my guests that I booked the hotel for couldn't make it to UAE... not only this... Ver mais

Detalhes da empresa

  1. Agência de Viagens

Informação fornecida por fontes externas variadas

HolidayMe is a unique website offering on-the-fly customized travel solutions to customers across the Middle East. This includes the ability to design holiday packages, hotels, sightseeing activities and transfers for destinations all over the world. The website, through its unique user experience allows the customer to choose from hundreds of curated itineraries created by experts for worldwide destinations and further personalize it according to one’s preferences. The customer can also book a completely customized package from scratch using its simple user friendly platform. All packages can be booked instantly using multiple payment methods. The website offers over 100,000 hotels and over 8,000 activities to choose from. It also has airport pick up and drop facility across 300 cities globally.


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Como esta empresa usa o Trustpilot

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4,0

Todas as avaliações

(2.628)

0 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

ARMENIA TRIP from DUBAI

A big thanks to holidayme for an excellent holidaytrip. I opted their package to ARMENIA during the national day holidays. The hotels were good and the service was excellent. The local tour guide (JACOB) deserves a standing ovation as he was really energetic, entertaining and humble by all means. Also, holidayme representatives (Hardik and Elizabeth) were very good as they were constantly making sure the guests were comfortable during the entire trip.

5 de dezembro de 2019
Avaliação não solicitada
logotipo da Holidayme

Resposta da Holidayme

Hi there Sameer!

Thank you SO much for believing is us :) We are glad to know your trip was a success.

Keep travelling with us!
Team holidayme

Avaliado com 5 de um total de 5 estrelas

Bought the package for Armenia (from…

Bought the package for Armenia (from Dubai).. I’d say it was the best I could get for the Price I paid.. offcourse better than Musafir.. Best hotels, service and their team.. we’d like to travel everytime with Holiday me.. all thanks to Hakob, Srbuhy and Hardik.. you guys are the best.. we love you guys!!

4 de dezembro de 2019
Avaliação não solicitada
logotipo da Holidayme

Resposta da Holidayme

Hello Aditi,

We are more than glad to know you had a pleasant experience travelling with us. Thank you for your words of appreciation.

Best,
Team holidayme

Avaliado com 4 de um total de 5 estrelas

It is quite Recommended for travel.

I feel it was a short and sweet package. Whatever best possible in the shortest time, the HolidayMe has arranged. Hotels and coordination were good. Private drivers were excellent. I would like to mention two drivers Mr. Chacko in Guduri and Mr. Alex in Tiblisi. Both were learned and excellent people. I recommend HolidayMe for such trips.

4 de dezembro de 2019
Avaliação não solicitada
logotipo da Holidayme

Resposta da Holidayme

Dear Mughees,

We are thrilled to know you had a good time on your trip. Do think of us when planning your next trip, we would be more than happy to help you out!

Cheers,
Team holidayme

Avaliado com 5 de um total de 5 estrelas

Best experience

It was my first time travel through holiday me, and undoubtedly it all went really good. A special thanks to hardik Jain and armenian friend hakob(Jacob) they never let us feel any inconveniencey.

4 de dezembro de 2019
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

One of the worst experiences

One of the worst experiences, it was really bad. No one informed us about the evisa to arrange before so wasted 3 hrs standing at the airport, then the food included in the package was the worst, quality of food so poor. Tour guide in Baku were so considerate and good that they arranged free meal for us. Holidayme is the worst ever to deal with, really really poor. Groups were not organized properly, some people with really young kids, crying and stopping the bus every where. Just pathetic.

4 de dezembro de 2019
Avaliação não solicitada
logotipo da Holidayme

Resposta da Holidayme

Dear Amu

We are extremely apologetic for the inconvenience caused. We understand your concern and grievances. We are doing our best to make this right. We request you to provide us with your booking reference number so we can investigate the issue and get in touch with you at the earliest.

Thank you for your cooperation,
Team holidayme

Avaliado com 1 de um total de 5 estrelas

Holiday me is the worst company ever

One of the worst experiences, highly highly disappointing from holiday me Dubai, flame tours in Azerbaijan were amazing so helpful especially Ershad helped us so much in everything, holiday me Dubai team had programmed it worst, food was highly disappointing as holiday me asked local team to only give chicken and rice, then flame tours had arranged everything for us. This was the worst holiday me could do.

1 de dezembro de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

خالص الشكر للمتميز أحمد محمود

اتقدم بخالص الشكر والتقدير للسيد
أحمد محمود
team leader
فرع دبي
حيث كانت لدي شكوى وقام السيد أحمد بالتحدث معي بكل لباقه واحترام وتم الاستماع للشكوى وبالفعل عكس م هدف الشركة التي تهدف الى ( سعادة المتعامل) السيد احمد يستحق ان يترقى في منصبه حيث ان اسلوبه وتعامله الايجابي مع العميل يجعل العميل دائم التواصل مه شركتكم ،، هو مدير بكل ما تستحق الكلمة من تميز ونجاح

والاهم من ذلك تلبيته لاحتياجات العميل وتقديره للخطأ الذي يقع ، وكذلك هو موظف يتحمل المسوولية وجدا جدا ايجابي في التعامل وهو يستحق بأن يكون موظف سبع نجوم ،، اهو يعكس القيمة الحقيقية لسعادة المتعامل ويقدر جداً المتعامل وطريقة حواره وادبه في التعامل جداً كانت راااائعه ،، كل الشكر للسيد أحمد محمود ،، وبالفعل يستحق بأن يكون مدير الفرع بأكمله في دبي ،، انتم محظوظين بوجود مدير كأحمد في شركتكم مي هوليدي

27 de novembro de 2019
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Difficulty in reaching staff

Tried reaching a customer service representative called Mr. Eslam and he was unavailable. Spoke to a guy named Mohammed Hamdi and asked if Srilanka visa for Indians is a visa on arrival and he asked me to call embassy first as he is not sure about such information. Mr. Sahil is helpful on call but awaiting to get connected to Mr. Eslam. Expecting a better customer servicing from such a reputed company and basic information knowledge in employees.

26 de novembro de 2019
Avaliação não solicitada
logotipo da Holidayme

Resposta da Holidayme

Dear Neenu

Thank you so much for coming forward and notifying us about the same. We try to make ourselves better every day, continuously. And your words have motivated us to improve our quality of services. We appreciate your feedback.

Best,
Team holidayme

Avaliado com 1 de um total de 5 estrelas

Bad Experience (They Cancelled My Booking)

12-11-2019
SHAME ON YOU HOLIDAY ME!

Yeah you ask for my contact details??? Yeah contact me again and ask me for the second time of booking payment and I paid again. Then after few days again you cancelled the whole booking again??? What a kind of business you are doing with your clients??? I JUST WASTED MY TIME WITH YOU!!!!!! I WILL NEVER EVER BOOK AND RECOMMEND YOU CHEAP SERVICE AGAIN!!!

---------------------------------------------------------------------------------------
I am booking a hotel from holidayme as per the price posted on there site. From booking process to payment all are done. After few minutes they called me and cancelled my booking as they say that it is a wrong rate. They just cancelled my booking without any option or help to resolve my problem.

17 de novembro de 2019
Avaliação não solicitada
logotipo da Holidayme

Resposta da Holidayme

Dear Dean,

We are genuinely and sincerely sorry about the inconvenience caused. We are looking into the matter, we have your contact details and we will get in touch with you at the soonest with a solution.

Best,
Team holidayme

Avaliado com 2 de um total de 5 estrelas

5D4N Georgia - stuck at the airport for 12 hours

Went for a 5 days and 4 nights trip at Georgia. We booked everything in holidayme from flight tickets, hotel accommodation and tours. The issue that we had with HolidayMe was the logistics and communication.
Our flight time on the ticket was on Nov. 8, 2019 at 12:15 am. When we were at the airport waiting for our flight, flydubai informed us that our flight was rescheduled on Nov. 8,2019 at 12:20 pm. According to flydubai, they have sent a notice about the change of flight schedule since September 5, 2019 to holidayme. Holidayme did not even inform us about the change. So we were stuck inside the airport for atleast 12 hours. We called the hotline of holidayme and after an hour of trying to contact them, the person who answered has got the best response to us. He said that he was not the concerned personnel for that situation and just try to call them again in the morning at 9:00 am. At 9:30 am we called them and the person who was responsible for our concern is coming at around 10:00 am. We got in touch with him past 10:00 am and the response that we got was we cant give you any information now but will keep you updated the next day. Not even an apology was said during that time. In addition, nobody picked us up from the hotel to the airport when we were coming back to dubai. We had to take the taxi that time.
As of today November 16, 2019, still no update from them. Not even a single call. Tried sending an email and you get an automatic response stating a ticket number of your complain.

Holidayme is ok when everything goes right. If you experienced some issues, dont expect them to be there for you.

16 de novembro de 2019
Avaliação não solicitada
logotipo da Holidayme

Resposta da Holidayme

Dear Jed

We are sincerely sorry about the inconvenience caused. We have escalated this issue to the team. We have your contact details and we will get in touch with you at the soonest with a solution.

Best,
Team holidayme

Avaliado com 1 de um total de 5 estrelas

holidayme WAS MY WORST CHOICE EVER

holidayme WAS MY WORST CHOICE EVER

Details :

I have booked hotel in Maldives through company 'holidayme' .

I have paid , and I have got confirmation email from holidayme that my reservation is confirmed and I got reference number .

When I arrived to Maldives , I found that THERE IS NO RESERVATION !!!!!

'Holidayme' customer care could not solve my problem . We have suffered a lot in airport , no internet , bathroom , and we were so tired because of their irresponsibility

because of holidayme irresponsibility , our trip was completely spoiled

Seriously I never had this experience with any company in my life

سوأ تجربة في حياتي كانت بسبب هذه الشركة .

قمت بالحجز في فندق في المالديف عن طريق شركة holidayme 'هوليداي مي'

وصلني ايميل من شركة holidayme 'هوليداي مي' انه حجزي في الفندق تاكد ، واخذو مني المبلغ المالي مقابل الحجز وبعثولي رقم الحجز وتاكيد الحجز

ولما وصلت للبلد الي حجزت فيه الفندق ، تفاجات انه ما الي اي حجز في الفندق بسبب اهمال شركة holidayme 'هوليداي مي' ، والفندق اخبرني انه ما في اي حجز باسمي ورفضو وجودي في الفندق ،بسبب انه الفندق في وقت وصولي كان محجوز بالكامل ،ومعظم الفنادق كانت محجوزة

تواصلت مع شركة holidayme 'هوليداي مي' ، اعترفو بخطاهم ولكن ما وفرولي اي حل للمشكلة ، وما وفرولي اي فندق بديل بنفس مستوى الفندق الذي حجزت فيه عن طريقهم ، وقضيت وقت طويل في المطار وكان وقت صعب جدا علي وعلى عائلتي

اضطررت احجز اي فندق بنفسي ، ومررت انا وعائلتي بوقت صعب بسبب اهمال هذه الشركة

بصدق ما بنصحكم بالتعامل مع هذه الشركة ، لانها اسوأ تجربة بحياتي

10 de novembro de 2019
Avaliação não solicitada
logotipo da Holidayme

Resposta da Holidayme

Dear Mohammed Kundaqji,

We are truly, genuinely apologetic about the issue you had to face in Maldives. Our aim was to provide our best services to you and your family but we are extremely sad that it went the other way round. Kindly allow us to make this right. We are investigating the issue and will get back to you with a solution at the earliest.

Best,
Team holidayme

Avaliado com 5 de um total de 5 estrelas

All these stars are for Amey V

All these stars are for Amey V, thanks for all the arrangements made by you in making our trip a success.  we look forward to deal with you in our next venture.

And also thank you Holidayme!

8 de novembro de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Thumbs up!

We really had a great time! Zuzana and the other guys made sure that everythin was all set and she made sure that we had everything we needed. It was my first time to travel and holidayme did not fail the expectations i had for this trip. The guide was awesome and even the guy who welcomed us aboard. Thumbs up once again for the amazing experience. Hope to see the beauty of other places once again through holidayme!

24 de outubro de 2019
Avaliação não solicitada
logotipo da Holidayme

Resposta da Holidayme

Hi Meizy!

We are so glad that you had a good time on your trip! Do think of us when you plan your next trip,

Best,
Team holidayme

Avaliado com 4 de um total de 5 estrelas

Georgia 5N4D

I had 5N4D package to Georgia. Stayed at Tbilisi Park hotel - compact, budget hotel located and in good location with access to metro, restaurants for different nationalities. Our trip to Bourjami and Vardzia was scheduled for 9 hrs but we may need more than 12 hrs to enjoy. We started at 0945, but I feel we may need to start atleast by 0800 hrs to complete and return by 2000 hrs.It was suggested to visit in Dec-Mar winter season to enjoy the snow.

16 de outubro de 2019
Avaliação não solicitada
logotipo da Holidayme

Resposta da Holidayme

Dear Viswalingam,

Your feedback is noted and appreciated. Thank you so much for taking out the time to write to us.

Best,
Team holidayme

Avaliado com 5 de um total de 5 estrelas

Ms.Shereen Zaky helped me to plan our…

Ms.Shereen Zaky helped me to plan our Armenia trip on a short notice. She helped us with all the permutations combinations and provided us various options with different hotels, tours and revised the plan for us for every requested changes. The trip was planned well. The hotel was at a wonderful location and airport pick up drop was all on time with very friendly people. Thank you holidayme.. Will surely plan the next trip with you!

15 de outubro de 2019
Avaliação não solicitada
logotipo da Holidayme

Resposta da Holidayme

Hello Megha,

We are glad to be of assistance. Thank you so much for reaching out and writing this review!

Best,
Team holidayme

Avaliado com 5 de um total de 5 estrelas

I had a wonderful time without any…

I had a wonderful time without any hustle until my return from my trip . I visited Paris , Lucerne, Milan , Venice and Rome . All the hotels were nice and prompt response where we travelled . Sherin the coordinator was prompt and opted best package for us . All together I had a wonderful experience with holiday me . This is was my second trip after Armenia . Everytime they get better and better with service . Always keep up the service and respond on time . Altogether I had a wonderful time with family on this trip .

15 de outubro de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Last minute tour plans and they made it work...

We decided a last minute trip to Armenia for a quick break and approached holiday me and within 2 days to trip everything was arranged and special thanks to Ms.Shereen Zaky. She understood every bit of our need from budget, hotel, sites, travel dates and gave the best possible in last minute. This is my first try with them and was recommended by a friend to me and i would certainly recommend them.

Regards
Dr Arun

15 de outubro de 2019
Avaliação não solicitada

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