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Holidaysafe Travel Insurance Avaliações 

18.760
•
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

After either being refused by other companies (because it's a motorcycle tour) or priced out of the market until I'd almost given up, Holidaysafe covered everything for a reasonable price. Comprehensi... Ver mais

Avaliado com 5 de um total de 5 estrelas

Holiday safe was the only company that would insure our age group. It was at a much better and affordable price, than any other travel insurance company offered. Great cover and very easy to arrange.... Ver mais

Avaliado com 5 de um total de 5 estrelas

Both I and my wife are in our 70's with a few pre-existing health conditions which aren't too serious. Tried comparison sites and specialist insurers that cover pre-existing conditions but the majorit... Ver mais

Avaliado com 5 de um total de 5 estrelas

Their policies are very good value for money, especially if you have a medical condition. And they were very helpful when I had to telephone them

Detalhes da empresa

  1. Seguradora de Viagem
  2. também em
  3. Companhia de seguros
  4. Corretora de seguros

Sobre Holidaysafe Travel Insurance

Escrito pela empresa

At Holidaysafe, we provide a wide range of travel insurance policies tailored to suit different travelers, budgets, and trip types, including Single Trip, Annual Multi-Trip, Family, Winter Sports, Longstay, and Backpacker options. Our website provides an ‘at a glance’ price and cover comparison, helping you find the most suitable policy for your needs. We’re committed to delivering great cover at affordable prices and ensuring first-class customer service, from purchasing your policy to making a claim or using our emergency assistance service.

Why choose Holidaysafe?

Escrito pela empresa

24 Hour Emergency Medical Helpline
We provide a dedicated medical helpline to all customers, which is available 24 hours a day, every day of the year.
Call Centre
Our friendly customer services team are here to help, so if you have a query or need some help and you would prefer to chat to a real person, please give them a call on 0333 005 1062. We are open 8am-7pm Monday-Friday and 9am-5pm Saturday-Sunday. On Bank Holidays we are open from 10am-4pm (closed on Easter Sunday, Christmas Day, Boxing Day and New Years Day).
Featured in the Which? Best Rate Tables
Holidaysafe has featured in the Best Rate Policy tables since 2010. To view the Best Rate Policy tables for travel insurance online please follow the link: https://www.which.co.uk/money/insurance/travel-insurance/travel-insurance-reviews/best-and-worst-travel-insurance-ad1xp1C7eKFR
Awards & Nominations
Insurance Choice Awards 2024 Finalist, Insurance Times Awards 2024 Finalist, Your Money ‘Travel Insurance Provider of the Year’ 2018, The British Travel Awards’ Bronze Place in the ‘Best Travel Insurance Provider’ category 2017, Moneywise ‘Most Trusted Travel Insurance Provider’ 2016, Moneyfacts ‘Travel Insurance Provider of the Year’ 2014 & 2016, Personal Finance Awards Finalist 2012
Air Doctor Connect
As part of your policy, you also get access to Air Doctor Connect for free, giving you access to over 20,000 doctors in 78 countries. Plus, we’ll waive your excess for outpatient treatment through them!

Informações de contato

  • Suite 12, 20 Churchill Square, ME19 4YU, Kings Hill, West Malling, Reino Unido

  • holidaysafe.co.uk

Holidaysafe Travel Insurance

Award winning cover starting from under £10 – get your quote today

4,5

Excelente

O TrustScore é 4.5 de um total de 5

19 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as avaliações

(18.760)

359 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great Value and Service

Their policies are very good value for money, especially if you have a medical condition.
And they were very helpful when I had to telephone them

12 de outubro de 2026
Avaliado com 1 de um total de 5 estrelas

Terrible app experience

I havent been on holiday yet, this is purely based on the mobile app. It is so very difficult to find any details. I have to keep switching my phone from side to side to get anywhere, god help me if i need to actually claim.

18 de outubro de 2026
logotipo da Holidaysafe Travel Insurance

Resposta da Holidaysafe Travel Insurance

HI Shane ,

Thank you for taking the time to leave us a review and I am sorry to learn of your experience.

We don't have a mobile app so I would like to know more about how you are viewing the information. If you could please email us on responses@tifgroup.co.uk and provide your full name, DOB, post code, policy reference and a brief explanation of what device/outlook you are using to view this?

Kind regards,

Claire
HolidaySafe Team

Avaliado com 2 de um total de 5 estrelas

I always use holiday safe insurance,This time was abit disappointed

I always use holiday safe insurance, as they are very reasonable. Abit disappointed when I rang this time, the person couldn’t understand most of the words I was saying. They found it very difficult to understand some English.
It was hard work all the way through it.
When my documents was sent over, I checked through it and my sons date of birth was wrong. I rang back and they rectified it. The staff are very helpful and polite, but I think you need to put people on the phone that speak English fluently.

14 de outubro de 2026
logotipo da Holidaysafe Travel Insurance

Resposta da Holidaysafe Travel Insurance

Hi Gail,

Thank you for taking the time to leave us a review and I am sorry to learn of your experience.

We do have a UK and international call centre, both trained to the same standard. It is appreciated that there may be some apprehension when liaising with an international call centre. I would like to reassure you that all agents, regardless to where they are based are equipped to deliver the same level of service to our customers. Your concerns have of course been noted and I am sorry if this caused you any distress.

I am pleased that your policy was correctly amended and if you do have any further concerns, you can contact the customer service team on 0333 005 1062.

Kind regards,

Claire
HolidaySafe Team

Avaliado com 4 de um total de 5 estrelas

Really impressive pricing

After either being refused by other companies (because it's a motorcycle tour) or priced out of the market until I'd almost given up, Holidaysafe covered everything for a reasonable price. Comprehensive and easy to use questionnaire, and everything covered (even some health issues). Can't give 5 stars because I haven't had to claim and don't know how that would go, but so far everything's covered and they easily outbid the competition.

15 de outubro de 2026
Avaliado com 5 de um total de 5 estrelas

Higly satisfied with the quote provided

Both I and my wife are in our 70's with a few pre-existing health conditions which aren't too serious. Tried comparison sites and specialist insurers that cover pre-existing conditions but the majority of quotes supplied were unrealistic. Had not come across Holidaysafe before until reading an article about holiday insurance from Which. I obtained a quote and was pleasantly surprised with the fair and sensible pricing of an annual policy for both of us. Holiday now booked, with more to come. Thank you Holidaysafe.

5 de outubro de 2026
Avaliado com 3 de um total de 5 estrelas
logotipo da Holidaysafe Travel Insurance

Resposta da Holidaysafe Travel Insurance

Hi Yvonne,

Thank you for taking the time to leave us a review and I am sorry to learn of your experience.

I can see the agent you spoke to is new to the team and therefore it can take them longer to go through the process whilst they are still leaning. I am confident this will improve with time and experience.

Holidaysafe does have both a UK and an Internationally based call centre, both trained to the same standard. It is appreciated there may be some apprehension when dealing with an internationally based team but I would like to assure you both teams are equipped to deliver the same level of service.

I can see you have your policy and if you do have any queries, the customer service team will be happy to assist you on 0333 005 1062.

Kind regards,

Claire
HolidaySafe Team

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