Over the years I have become addicted to Holsper! I purchased the mandarin one a few weeks ago. Absolutely gorgeous with the blanket to break up the very orange cover. The only problem I had was abo... Ver mais
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Veja o que dizem as avaliações
Expensive but great quality! Arrived quickly and well packaged. Great colour, deep and rich, and really soft; this should get even better once washed a couple of times! I like the zipped opening alo... Ver mais
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Holsper website is easy to use, delivery really quick. Bedding is luxurious, so soft and very well made. It’s brilliant, it’s a dream to sleep on, washes well, makes my laundry days easier, high qua... Ver mais
A empresa respondeu
I ordered the Holsper Blue Birds King Size duvet set: fitted sheet, duvet cover, 2 pillowcases. The order form made it easy to add 2 extra pillowcases and made it clear what was being charged. Two da... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Luxury bedding designed for ultimate comfort and style. Explore Holsper's wide range of premium fabrics, prints, and designs, loved by thousands
Informações de contato
Reino Unido
- info@holsper.com
- holsper.com
4,3
Excelente
827 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Holsper
Dear Di,
Thank you so much for sharing your feedback with us! That balance of comfort, beauty, and value is exactly what we strive to bring to every set.
It truly means a lot to know you’re happy with your purchase, and we hope it brings you many cozy and restful nights ahead. We’d love to welcome you back whenever you’re ready for another design to brighten up your bedroom.
Warm regards,
Holsper
Beautiful bedding with a silky feel
Beautiful bedding with a silky feel. Would definitely buy again.
28 de agosto de 2025
Avaliação não solicitada
Resposta da Holsper
Hi Sharon,
Thank you so much for taking the time to share your thoughts with us!
We’re absolutely delighted to hear that you’re enjoying your new bedding and that the silky feel stood out to you. The texture and comfort are two of the details we work hardest on, so it’s wonderful to know this has come through in your experience.
It also means a lot to us that you would consider buying again. Repeat trust and loyalty are the greatest compliments we could receive, and we’ll continue doing everything we can to make sure every order feels just as special as the first.
If you ever need help choosing your next design or size, or simply want recommendations for a perfect pairing to what you already have, our team is always here and happy to guide you.
We truly appreciate your support and look forward to providing you with many more beautiful nights of comfort in the future.
Warm regards,
The Holsper Team
The quality is perfect
The quality is perfect. The set we ordered looks and feels amazing. It was exactly as advertised.
15 de agosto de 2025
Avaliação não solicitada
Resposta da Holsper
Hi Jerel,
Thank you so much for sharing your experience!
We take a lot of pride in ensuring what you see is exactly what arrives at your doorstep, so hearing that it looks and feels just as advertised means the world to us. May it bring you many nights of comfort and a touch of everyday luxury.
Warm regards,
Holsper
Quality bedding at a fair price
23 de agosto de 2025
Avaliação não solicitada
Resposta da Holsper
Hello Nigel,
Thank you so much for sharing your review!
We’re really glad to hear you find our bedding to be both high quality and fairly priced. Your feedback means a lot to us and motivates our team to keep delivering the best.
We truly appreciate your support and look forward to serving you again in the future.
Best regards,
Holsper
great product and great customer service
15 de agosto de 2025
Avaliação não solicitada
Resposta da Holsper
Hello Tracey,
Thank you so much for your lovely feedback!
Our team always aims to make every step of the experience a positive one, so it’s wonderful to know we’ve achieved that for you.
We truly appreciate your support and look forward to welcoming you back again soon!
Warm regards,
Holsper
This is the fourth set I’ve purchased…
This is the fourth set I’ve purchased from Holsper, the quality is exceptional and washes really well. The first set I bought four years ago still looks amazing. It’s always packaged really well and love the tote bags they are in. They dispatch quickly.
15 de agosto de 2025
Avaliação não solicitada
Resposta da Holsper
Dear Joanna,
Thank you so much for sharing such kind words about your experience with Holsper. It truly means the world to us to know that this is your fourth set and that our bedding continues to meet your expectations after all these years.
We’re delighted to hear that your first set from four years ago still looks amazing — that’s exactly the lasting quality we strive for. We’re also glad you appreciate our packaging and tote bags, as well as the speed of our dispatch process.
Your continued trust and loyalty are the highest compliments we could receive, and we look forward to providing you with more beautiful bedding for years to come.
Warm regards,
Holsper
Review/Delivery FAIL
Asking me to review something before I’ve even received it (because your shipping failed and you just fobbed me off when I questioned it) is a sure fire way to piss me off. Also, if I click 1 star it doesn’t take me to Trustpilot to try and avoid me leaving poor feedback. Nearly £300 for bedding (I said she was mad) that it turns out (might eventually?) come from China? RUN AWAY. RUN AWAY.
Reply to your reply - being shipped via YunExpress so that suggests China?
Ordered 28 July. Supposedly shipped 29 July. Never made it out of China according to the tracking.
Advised on 6 August that it had shipped again. According to the new tracking details it’s still in mainland China.
You asked for feedback via this platform so you’re getting it. So far, garbage service - when I queried this on 6 August I received a reply from ‘Marie’ that failed to use the word sorry even once and read like I was being a pain for asking what was going on.
9 de agosto de 2025
Avaliação não solicitada
Resposta da Holsper
Hi Jimowl,
We're really sorry to hear about your experience and frustration — that’s never what we want for our customers. We’re always open to any type of feedback, whether it’s 1 star, 2 stars, or 5, as every review helps us improve.
Could you please contact our team at info@holsper.com so we can look into this for you? If the delivery issue was caused by the courier (most commonly Royal Mail for our standard service), they will usually attempt redelivery in the coming days. In the meantime, you can keep an eye on your tracking link, or our team will be happy to help you track and update your delivery options.
Regarding your concern about the origin of the products — some of our items do come from our overseas manufacturing partners, including China. However, most of our range is stocked locally in our UK warehouse. As a small but growing company, we’re working hard to expand our local inventory so we can dispatch more orders directly from the UK.
We’d really like the chance to resolve this for you and make things right. Please get in touch so we can assist further.
Best regards,
Holsper
Beautiful bedding
Beautiful bedding! A real delight to sleep in!
6 de agosto de 2025
Avaliação não solicitada
Resposta da Holsper
Hi Susan,
Thank you so much for your kind words! We’re happy to hear that you’re enjoying your bedding and that it’s been such a delight to sleep in. Knowing our products bring comfort and joy to your nights is exactly why we do what we do.
We truly appreciate your support and hope every night feels just as beautiful and cozy!
Warm regards,
Holsper
I’m absolutely delighted with this…
I’m absolutely delighted with this throw—it’s exactly as described and even better than I expected! The service was wonderful, and the beautiful packaging was such a nice touch. I couldn’t be happier—definitely a 10 out of 10 experience!
5 de agosto de 2025
Avaliação não solicitada
Resposta da Holsper
Dear Gareth,
Thank you so much for your heartwarming review — we’re absolutely thrilled to hear how much you love your new throw!
It means the world to us that it exceeded your expectations and that our service and packaging added to the experience. We put a lot of care into every detail, and your kind words truly make it all worthwhile.
We're so grateful for your support and hope your throw brings you comfort and joy for years to come. You're always welcome back anytime — we'd love to have you again!
Warmest wishes,
Holsper
Beautiful bedding set!
The bedding set is beautiful and wonderfully soft but has highlighted our super king duvet must have shrunk at the cleaners 🙄😩. Thank you Holsper for your quick response - I have upped my rating accordingly! 🙂
29 de julho de 2025
Avaliação não solicitada
Resposta da Holsper
Hi Keri,
Thank you for your lovely feedback – we're so pleased to hear you love the look and feel of the bedding!
Just to clarify, our super king sizes are as follows:
• Duvet cover: W 260cm x L 230cm
• Fitted sheet: W 180cm x L 200cm x D 25cm
• Flat sheet: W 245cm x L 270cm
If the sizing feels too large, it’s possible there may be a mismatch somewhere. Please don’t hesitate to reach out to our support team at info@holsper.com with the exact measurements of your mattress and duvet – we’ll be more than happy to look into this and find a solution for you!
Best regards,
Holsper
Lovely quality sheet
Lovely quality sheet big enough to cover two singles side by side.
4 de agosto de 2025
Avaliação não solicitada
Resposta da Holsper
Thank you for your kind feedback Janet!
We're pleased to hear that the sheet met your expectations in both quality and size. It's great to know it worked well for covering two singles side by side. We truly appreciate your support!
Best wishes,
Holsper
Excellent product
30 de julho de 2025
Avaliação não solicitada
Resposta da Holsper
Thank you for your feedback and support!😇
Wonderful quality flat sheet
Wonderful quality flat sheet. Slow delivery.
1 de agosto de 2025
Avaliação não solicitada
Resposta da Holsper
Hi Caroline,
Thank you so much for your kind words about the quality of our flat sheet – we're delighted to hear you’re happy with it! 😊
We’re sorry to hear the delivery felt a bit slow. Just to clarify, most of our products are made on-demand, which usually takes 1–5 business days before they’re ready to ship. This eco-friendly production approach helps reduce waste and supports sustainability.
Delivery times vary depending on the destination:
- For UK orders: approx. 5–7 business days after production
- For USA, Canada, Australia, Europe, and other international locations: approx. 3–10 business days
We really appreciate your patience and support – and hope you’re enjoying your bedding!
Warm regards,
Holsper
LOVE this design and luxe fabric!
LOVE this design and luxe fabric!
Shipped right away!
Super happy with this purchase.
30 de julho de 2025
Avaliação não solicitada
Resposta da Holsper
Hi Christine,
Thank you so much for the lovely review!
We're thrilled you love the design and fabric – and even happier to hear your order arrived quickly. Enjoy your new bedding and hope to see you again soon! 💛
Best regards,
Holsper
A luxurious treat
Great communication throughout. I’ve looked at thes beautiful duvet sets for a long time, and decided to finally invest 😊
Very beautiful!! I haven’t actually slept under the duvet yet as only just put on. It feels absolutely luxurious, so I can hardly wait for bedtime tonight .
22 de julho de 2025
Avaliação não solicitada
Resposta da Holsper
Thank you so much for your lovely review!
We're really happy to hear that you finally treated yourself to one of our duvet sets – it's always exciting when something you've had your eye on becomes yours.
It sounds like bedtime is about to become a whole new experience, and we hope your first night under the covers feels every bit as luxurious as it looks.
Enjoy every cozy moment – you deserve it!
Warm regards,
Holsper
Great quality and professional service!
21 de julho de 2025
Avaliação não solicitada
Resposta da Holsper
Hi Liudmyla,
Thank you so much for your support!
We’re really happy to hear that you’re satisfied with both the quality of our product and the service you received. Your kind words mean a lot to us!
Best regards,
Holsper
Luxury living!
The most luxurious bedding! I love the zipped Duvet cover. It makes it easy to change the duvet. Easy to wash and I like to lightly iron! In the hot weather the bedding is a godsend. Since purchasing I’ve bought 2 further sets!
25 de junho de 2025
Avaliação não solicitada
Resposta da Holsper
Hi Jan,
Thank you so much for your kind feedback.
We're really pleased to hear how much you're enjoying the bedding and that the zip feature has made things easier for you. It’s great to know it’s been especially comfortable during the warmer weather.
We truly appreciate your continued support and your decision to return for more sets—it means a lot to us.
Best regards,
Holsper
Quality is disappointing for the price
Quality is disappointing for the price. Within days the piping on our duvet set began fraying and has continued to do so, so it looks quite shabby. We followed the care instructions to the letter. Considered trying to return but suspected the process for a used product would be not worth the hassle. Live and learn.
*In response to the reply*
we actually exceeded the care instructions and only washed the duvet set turned inside out and never with any other items. So in conclusion, the piping is either poor quality or poor design. If Holsper wish to contact me directly, you're very welcome.
28 de abril de 2025
Avaliação não solicitada
Resposta da Holsper
Hi Rob,
Thank you for sharing your feedback, and we’re very sorry to hear about your experience.
All of our bedding sets are made from 100% certified Egyptian cotton and crafted to meet the highest quality standards. The fraying you’ve described is not something we expect, and while rare, it can sometimes happen if the bedding comes into contact with metal parts inside washing machines or dryers, or if washed with other items that have zippers, hooks, or buttons. Even with care instructions followed, such contact can unfortunately cause damage to the piping.
That said, your satisfaction is extremely important to us, and we’d really appreciate the opportunity to make this right. Please reach out to our support team at info@holsper.com—we’ll be more than happy to assist you. We truly value every customer and want you to be happy with both the product and the service you receive from us.
Best regards,
Holsper
Resposta da Holsper
Thank you so much! Your kind words truly mean a lot to us! 💫
Lovely blanket
Lovely blanket, exceeded expectations. Fast delivery and good value for money. Great service!
7 de julho de 2025
Avaliação não solicitada
Resposta da Holsper
Hi,
Thank you so much for your kind feedback!
We're delighted to hear that the blanket exceeded your expectations and that you were pleased with both the delivery speed and value. Providing great service is something we truly care about, so it means a lot to know you had such a positive experience.
We hope to welcome you back again soon!
Warm regards,
Holsper
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