Martin ( nepamätám si priezvisko) mi pomohohol dnes porozumieť lepšie ako funguje zapožičiavanie cenných papierov a hneď som si túto funkciu aj aktivovala. Tiež mi vysvetlil čo znamenajú záporne úroky... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Ze względu na proces weryfikacji danych personalnych nie miałem możliwości otwierania nowych pozycji przez miesiąc. Pomimo wielokrotnych kontaktów z pracownikami nie byłem w stanie uzyskać informacji,... Ver mais
A empresa respondeu
Za duża prowizja 20USD za zakup obligacji amerykańskich, za wysoka minimalna wartość zakupu (10 tys USD). Minimum powinno być 1000 USD, a prowizja maksymalna 2-3 USD. Brak możliwości zakupu rożnego... Ver mais
A empresa respondeu
Co za tym przemawia, wg mnie jest to tradycja, idac dalej nabyte przez te lata doswiadczenie, ktore procentuje uczciwoscia w relacjach z ponad milionowa rzesza klientow z calego swiata. Ja rowniez dol... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Saxo Bank CEE serves clients across Central, Eastern and Southern Europe, including Poland, the Czech Republic, Greece, Slovakia, Romania and other countries throughout the region. Based in Prague, Czech Republic, Saxo Bank CEE acts as a regional service hub, providing local support and expertise while clients maintain their contractual relationship with Saxo Bank A/S in Denmark.
What do we offer?
Escrito pela empresa
- Award-winning trading platforms
- To connect traders and investors to global markets, Saxo provides a suite of powerful online trading platforms: SaxoTrader, our award-winning platform for web, mobile and desktop, with access to our full range of trading products and advanced tools. SaxoInvestor, our all-in-one investment app, offering easy access to stocks, ETFs, bonds and more To try the platforms and practice trading, you can sign up for a free 20-day demo account.
- Find every product you want to trade
- Saxo offers an unparalleled product range of 71,000+ financial instruments, including stocks from over 25 countries, ETFs, online bonds and mutual funds, along with leveraged products such as CFDs, futures, FX, and options on stocks, indices and futures. With Saxo, you always get ultra-competitive spreads and commissions across all asset classes.
- Get inspired to trade and invest
- Trading is all about making informed, rational decisions. To keep our clients up to date, we provide a wide range of free inspirational content, including daily market commentary from our in-house experts, news, popular stocks, webinars and podcasts. Whatever your level of trading and investing experience, Saxo supports you with the knowledge you need.
- Our Story
- Since 1992, we have been on a mission to make the global financial markets more accessible to more people. Today, Saxo is a fully regulated and licensed bank under the supervision of the Danish FSA, holding broker and banking licenses in multiple jurisdictions. We are designated as a Systemically Important Financial Institution (SIFI) by the Danish FSA, and have an investment-grade rating from S&P. With offices around the globe, Saxo has local support teams on call 24/5 for technical and account support. We also provide helpful resources online in our self-service portal. If you’re interested in joining our 1.5 million+ clients worldwide, visit our website to open a Saxo account today.
Informações de contato
Na Poříčí 3a, 110 00, Praha 1, República Tcheca
- +420 226 201 580
4,8
Excelente
369 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Konsultantka była bardzo kompetentna i…
Konsultantka była bardzo kompetentna i pomocna
11 de agosto de 2025
Avaliação não solicitada
Resposta da Saxo Group - Saxo CEE
Szanowny Panie Grzegorzu,
Dziękujemy za podzielenie się swoją opinią. Cieszymy się, że jest Pan zadowolony z naszych usług i mamy nadzieję, że będziemy mogli nadal spełniać Pana oczekiwania w przyszłości.
Pozdrawiam serdecznie,
Patrycja, Saxo Bank
My complicated problem was solved…
My complicated problem was solved quickly and with interest. Excellent work .
25 de julho de 2025
Avaliação não solicitada
Resposta da Saxo Group - Saxo CEE
Dear Client,
Thank you for your kind words. We’re glad to hear that your problem was resolved swiftly and to your satisfaction. Your feedback is greatly appreciated and motivates us to continue providing excellent service.
Best regards,
Saxo Bank
Great communication
Great experience. I was very satisfied with communication with the owner. I would recommend others. We will be happy to come back.
21 de julho de 2025
Avaliação não solicitada
Resposta da Saxo Group - Saxo CEE
Dear Stanislav,
Thank you for sharing your feedback about the positive experience you've had with our colleague.
If you ever need further assistance, please feel free to contact us.
Wishing you a pleasant day.
Best regards,
Alejandro, Saxo Bank
Szybkie rozwiązanie problemu
Szybkie rozwiązanie problemu, dobra komunikacja
17 de julho de 2025
Avaliação não solicitada
Resposta da Saxo Group - Saxo CEE
Drogi Kliencie,
Dziękujemy za podzielenie się opinią na temat naszych usług.
Cieszymy się, że miał Pan pozytywne doświadczenia podczas kontaktu z naszą obsługą klienta.
W razie dodatkowych pytań, pozostajemy do dyspozycji.
Pozdrawiam,
Patrycja, Saxo Bank
Resposta da Saxo Group - Saxo CEE
Dear Mirek,
Thank you so much for your review! We are so happy to hear that you have been satisfied with our service. You are always welcome to contact us again if you need any assistance.
Best regards
Henrik, Saxo Bank
Do not go to easy resolution
My question was resolved but only after 6 mails where finally someone really tried to understand my problem without giving a standard reply.
9 de julho de 2025
Avaliação não solicitada
Resposta da Saxo Group - Saxo CEE
Dear Richard,
Thank you for bringing this to our attention. We sincerely apologise for the frustration you experienced during the resolution process. It's important to us that each client's concerns are addressed thoroughly and with care, and we're sorry that this was not the case initially.
We are committed to improving our support services and ensuring that our team takes the time to understand each issue fully before responding. Your feedback is invaluable in helping us achieve this goal, and we appreciate your patience and persistence in reaching a satisfactory resolution.
Please do not hesitate to contact us again if you have any further questions or need assistance. We are here to help and ensure your experience with us is positive moving forward.
Kind regards
Louise, Client Service
Saxo bank
Great and immediate support
2 de julho de 2025
Avaliação não solicitada
Resposta da Saxo Group - Saxo CEE
Dear Erik,
Thank you for your kind words! We are very happy to hear that our client services team has been able to assist you promptly and effectively. In case you are in need of assistance again, please do not hesitate to reach out.
If you know anyone interested in signing up for an account, feel free to share the link below. They will be able to receive free commission credits to get them started: http://spr.ly/620414mFdB
Kind regards,
Karl | Client Services Saxo
Frequent and unbelievable fuss about…
Frequent and unbelievable fuss about proof of income.
I have been with Saxo for twelve years and it seems to me that I do not want to have you on my account, you are doing everything to make me find another broker.
I do not know what to keep sending, if I did not have money to trade, I probably would not trade. MY MONEY IS HONESTLY SEEN, I AM NOT A FRAUD AND I DO NOT LAUNDER MONEY!!!!!!!!!!!_!_!!!!!
I FEEL LIKE THE FRAUD YOU SEE ME AS
22 de junho de 2025
Resposta da Saxo Group - Saxo CEE
Dear Radek,
Thank you for expressing your concerns. We sincerely appreciate your loyalty and trust over the past twelve years with Saxo Bank.
We understand that these requests may feel inconvenient, and we want to assure you that they are not directed at you personally. These procedures are standard practice across the financial industry and are not based on any assumptions about your integrity or intentions. The Know Your Customer (KYC) and Anti-Money Laundering (AML) processes are essential regulatory requirements that help us maintain a secure and trustworthy financial environment for all our clients.
Requesting documentation, such as the source of funds, is a necessary part of this process. It allows us to continue offering secure and transparent services to all our clients, including yourself.
We truly appreciate your cooperation and understanding. Please feel free to reach out to our client service team if you need clarification on which documents need to be submitted for renewing the account.
Best regards,
Catherine, Client Service - Saxo
Great experience.
Great experience.
Nice person for customer support 🙂
17 de junho de 2025
Avaliação não solicitada
Resposta da Saxo Group - Saxo CEE
Dear Sir/Madam,
Thank you very much for your kind words and for taking the time to share your experience with us.
We’re delighted to hear that you had a great experience and that our customer support representative was able to assist you in a pleasant and helpful manner. Your feedback is greatly appreciated and motivates us to continue delivering excellent service.
Should you need any further assistance, please don’t hesitate to reach out.
Kind regards,
Saxo Bank
Resposta da Saxo Group - Saxo CEE
Szanowny Panie Arku,
Dziękujemy za poświęcenie czasu na pozostawienie recenzji.
Cieszymy się, że miał Pan pozytywne doświadczenia z naszymi usługami i bardzo doceniamy Pana opinię. Jeśli kiedykolwiek będzie Pan potrzebował dodatkowej pomocy, prosimy o kontakt.
Z wyrazami szacunku,
Patrycja, Saxo Bank
Pracownicy
Pracownicy, zarówno Pani Justyna jak i Pan Damian są bardzo zaangażowani i nastawieni na pomoc klientowi.
12 de março de 2025
Avaliação não solicitada
Resposta da Saxo Group - Saxo CEE
Szanowny Panie Adrianie,
Bardzo nam miło czytać, że docenia Pan naszych wspaniałych kolegów. Pana opinia jest dla nas niezwykle cenna i motywuje nas do dalszej pracy na najwyższym poziomie.
Serdecznie dziękujemy za miłe słowa.
Z wyrazami szacunku,
Eliza, Saxo Bank
Pomagała mi Pani Ania
Pomagała mi Pani Ania. Rozumiała na czym polega problem, wykazywała się inicjatywą i doprowadziła do pomyślnego załatwienia sprawy. NIby to wszystko banalne, ale nie zawsze tak działa
10 de março de 2025
Avaliação não solicitada
Resposta da Saxo Group - Saxo CEE
Szanowny Panie Marku,
Serdecznie dziękujemy za poświęcenie czasu na podzielenie się z nami pozytywną opinią. Cieszymy się, że nasza obsługa klienta spełniła Pańskie oczekiwania i była pomocna w rozwiązaniu problemu.
Jeśli w przyszłości będziemy mogli w czymś pomóc lub odpowiedzieć na jakiekolwiek pytania, zapraszamy do kontaktu.
Z serdecznymi pozdrowieniami,
Saxo Bank
Resposta da Saxo Group - Saxo CEE
Dear Viktor,
Thank you so much for your positive feedback!
We're really happy to hear that you had a great experience with our colleague Yashi. Your kind words are appreciated and motivate us to keep delivering excellent service.
If you have any more questions or need assistance, just let us know.
Best regards,
Emma, Saxo Bank
Resposta da Saxo Group - Saxo CEE
Dear Adam,
thank you for your kind words.
We are thrilled to see that our efforts are appreciated.
If you happen to have any further questions, do not hesitate to contact us.
Kind regards,
Emma, Saxo Bank
She was very helpful
She was very helpful, got some additional data and call back and conclude my issue very professionally
20 de fevereiro de 2025
Avaliação não solicitada
Resposta da Saxo Group - Saxo CEE
Dear Ali,
Thank you so much for your lovely feedback! We are thrilled to hear that our team member was able to assist you so effectively and professionally. It's wonderful to know that the extra effort with the additional data and follow-up call made a positive difference for you.
We truly appreciate your kind words and are always here to help with anything you need.
Best regards,
Emma, Saxo Bank
very informative new customer approach
very informative new customer approach. friendly and helpful.
18 de fevereiro de 2025
Avaliação não solicitada
Resposta da Saxo Group - Saxo CEE
Dear Vince,
Thank you for this 5-star review.
We're always happy to help.
If you have any questions, always feel free to contact us.
Kind Regards
Klara, Saxo Bank
Resposta da Saxo Group - Saxo CEE
Szanowny Panie Aleksandrze,
Serdecznie dziękujemy za Pańskie miłe słowa. Cieszymy się, że nasza praca spotkała się z Pańskim uznaniem. Pańska opinia jest dla nas niezwykle cenna i motywuje nas do dalszego doskonalenia naszych usług. Jeśli w przyszłości będzie Pan miał jakiekolwiek pytania lub sugestie, prosimy o kontakt. Zawsze jesteśmy do Pańskiej dyspozycji.
Z wyrazami szacunku,
Eliza, Saxo Bank
Excellent and very helpful
Excellent and very helpful
12 de fevereiro de 2025
Avaliação não solicitada
Resposta da Saxo Group - Saxo CEE
Dear Kevin,
We truly appreciate you taking the time to share your wonderful feedback! It's incredibly rewarding to know that the dedication we pour into our work is making a positive impact. Your kind words have certainly brightened our day and put a smile on our faces. Thank you for that!
Have a great evening!
Warm regards,
Emma, Saxo Bank
thanks to Gabriela
Special thanks to Gabriela because
1/ She speaks perfect English ( unlike most other )
2/ She resolved my problem instantly thru knowledge
3/ She hinted me for the transfer of Russian MBT ticker that it can be done .
11 de fevereiro de 2025
Avaliação não solicitada
Resposta da Saxo Group - Saxo CEE
Dear Iron Clad,
Thank you so much for your kind words. Gabriela truly is an exceptional colleague and a real angel, so it's no surprise that her assistance made such a positive impression on you! It brings me great joy to share your lovely feedback with her and the rest of the team.
Wishing you a wonderful evening.
Kind regards,
Emma, Saxo Bank
The problem was resolved fast and…
The problem was resolved fast and effective! He stayed online with me to make sure I complete the transfer. Very polite and supportive!
6 de fevereiro de 2025
Avaliação não solicitada
Resposta da Saxo Group - Saxo CEE
Dear Kalogera,
We are happy to hear that you had a positive experience, and our colleague managed to assist you to resolve the challenge you were facing with securities transfer.
Thank you for your feedback, it really motivates us to continually do better for our clients!
Best Regards,
Julie, Client Service
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