I had a problem with my order. The owner called me and went above and beyond to make sure things were resolved in a way that I was left happy. I’ve since recommended HomeArama to my friends and family... Ver mais
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Veja o que dizem as avaliações
I ordered an item from here which was severely delayed due to the issues in the strait of Hormuz. As soon as there was an issue, Homearama called me (!) and followed up with personal emails from a rea... Ver mais
A empresa respondeu
Great independent business. A business that you can actually contact by telephone! Quick delivery and products were exactly as described. Highly recommended.
A empresa respondeu
I ordered a Hachiman Cestino laundry basket early September and after delays with stock replenishment it was received today. I am glad that I did not cancel my order given the long delay as it is exce... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
homeArama | FREE STANDARD UK Delivery | Gifts & Homewares With A Difference | Official Stockist Elephant Parade & Pappelina
Informações de contato
OX18 2AN, Bampton, Reino Unido
- homearama.co.uk
4,7
Excelente
383 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Super bird song
Its a lovely thing, we keep it by the door.
The item was well packaged and sent promptly.
22 de março de 2024
Resposta da homeArama
Hi Richard
Thanks for the positive feedback and we are so pleased you love the Sound Box, we have only had them in the range a short time and already they are proving a bestseller! Hopefully it will keep you all chilled and relaxed for many years to come!
Look forward to seeing you again soon
Kindest regards
Caroline & Michele
The homeArama Team
Good customer service but quality issue
Lap tray did not meet expectations in terms of finish quality. Returned and refunded promptly
19 de março de 2024
Resposta da homeArama
Hi Catriona
Whilst we are pleased our service and prompt refund justified a 4 star review we are of course deeply disappointed our Bosign Laptray did not meet your expectations. The range is amongst our bestselling collections and returns are low but, due to the handmade and applied nature of the walnut top veneer then striations, marks and even small blemishes, especially on the edging, can occasionally be seen. Whilst this does not effect the overall performance of the product we do understand such things can be irritating once spotted! We do 100% check all stock prior to despatch for this reason and apologise if, in this instance, we missed anything.
We truly hope this will not put you off shopping with us again
Kindest regards
Caroline and Michele
Your Webshop Team
Great correspondence as there was a…
Great correspondence as there was a delay with the delivery.
18 de março de 2024
Resposta da homeArama
Hi Charlotte
Communication matters to us so we are pleased we were able to keep you up to speed with your delivery, we are just sorry there was a delay in our own restocking shipment coming in from Europe. We have said it many times before but, even after several years, Brexit continues to cause us issues!
That aside we hope you will love your Hachiman products, the Omnioffre stacking boxes combine beauty with strength and the Balcolore baskets use the most stunning colours again combined with durability. Happy decluttering with all!!
We look forward to welcoming you back soon
Kindest regards
Caroline & Michele
The homeArama Website Team
Informed of order's progress.Very…
Informed of order's progress.Very prompt service.
15 de março de 2024
Easy to order
Easy to order and at a fantastic price. Quick dispatch and delivery - exactly what we want. Thank you!
12 de março de 2024
Resposta da homeArama
Hi Angela
Thanks for the big "up" and for buying a Jalo Lento Smoke Alarm. The installation is simple but the twist click to switch the alarm on can be quite hard to avoid accidental turning on! If you have any problem we'll be happy to talk you through it.
No smoke alarm should be used for more than 10 years, Jalo alarms have a built-in 10 year battery, as they can lose their efficiency and, of course, for such an important role we want them to be in perfect working order! Nevertheless do remember to use the test button every so often and also hoover round the fins to ensure no dust or spiders are blocking the sensors.
Kindest regards and hope to see you again soon
Caroline & Michele
The homeArama Webshop Team
Quality goods at good prices
Quality goods at good prices. Delivery was prompt. Would use the company again
26 de fevereiro de 2024
Resposta da homeArama
Hi Ann
Thanks for the great feedback! We love that you love your Roka Backpack and our prices! We strive to keep them as low as possible trying to give our great customers the best deal and service around.
We hope to see you again soon
Kindest regards
Caroline & Michele
The homeArama Webshop Team
Great product range and customer…
Great product range and customer service. There’s the right amount of communication about my order through to delivery and arrived in good condition. I like that they offer discounts on slightly damaged products too.
4 de março de 2024
Resposta da homeArama
Hi Ella
Thanks not just for the testimonial but for being a true homeArama Devotee and shopping with us so frequently. In terms of communication we try to treat our customers as humans and keep them as up to date about things as we can. We know silence can be deafening and its always good to know what is happening.
Yes, rather than throwaway or discard product just because it's slightly marked or damaged, it makes total sense to us to offer it a discount reflecting its actual condition. Recycling, upcycling and making things last is what it's all about now.
Looking forward to seeing you again soon
Kindest regards
Caroline & Michele
The homeArama Webshop Team :-)
Resposta da homeArama
Hi Sarah
Many thanks for the review and we hope the Hachiman Garden Plant Pot Plate will give you many years of great service! Its tough, durable, frost-proof, easy clean, stylish, sustainable and unique!
What's not to like!
Hope to see you again soon
Kindest regards
Caroline & Michele
The homeArama Webshop Team
Lovely bag
Very easy to use website. I ordered a handbag, came very well packaged and excellent condition. Arrived very quickly. Good price aswell compared to other websites.
12 de fevereiro de 2024
Resposta da homeArama
Hi Clare
Many thanks for your great review and so pleased you liked our website, packaging, speed of despatch and price! We love it when we get it right! We hope the Goodeehoo bag, and magenta is one of our favourite colours, gives you many years of great use :-)
Hope to see you again soon
Kindest regards
Caroline and Michele
The homeArama Webshop Team
Despite lack of availability of…
Despite lack of availability of product, communication, updates and delivery was very good and even arrived a little quicker than expected. Thank you.
26 de janeiro de 2024
Resposta da homeArama
Hi Matthew
Despite nearly 3 years Brexit remains an issue for all importers from the old EU! The beautiful teabox you kindly bought comes from Bredemeijer who are based in Holland. Whilst some shipments do certainly come in smoothly others do not with UK Customs rejecting them for all kinds of reasons! Sadly the stock replenishment order we were waiting for got caught up in one such rejection leading to an unplanned delay on your order. We are sorry but pleased we still managed to get your purchase to you sooner than expected. We hope the wait was worth it and the teabox will hold your tea for many years to come.
Kindest regards and we hope to see you again soon
Caroline & Michele
The homeArama Team
Resposta da homeArama
Hi Emma
Yes we are indeed legit and we love you for confirming that! We do try to make our site as accessible as possible underlining there are humans behind it giving full contact details to further reassure people. We hope you love your Balcolore basket and that we will see you again soon.
Kindest regards
Caroline & Michele
The Legit homeArama Website Team :-)
Good products and service
Good products (in this case a very fine Dutch teapot), and excellent service. There was a delay after Xmas importing the product, and the company kept me fully informed.
Web-site also easy to use, and ordering procedure very straightforward.
Will certainly use again - they have an excellent product range.
26 de janeiro de 2024
Resposta da homeArama
Hi Kevin
Good to see you again :-)
We love the Bredemeijer Saturn Teapot too! It's stunning and we hope it will give you many years of good use. We are sorry for the delay, no excuses but, even now, importing from Europe after Brexit is often a nightmare! :-(
We try to make the website as simple as possible, no glitz just function, and we are pleased you found it easy. The products we sell are all personal choices selected for their quality, function, style, longevity and point of difference so thanks for the "big up".
Hope to welcome you back soon.
Kindest regards
Michele and Caroline
The homeArama Website Team
Happy US customer
Correspondence with the store was very courteous and helpful, especially since I was trying to make a purchase from outside the UK. The purchase came on time as promised.
3 de janeiro de 2024
Resposta da homeArama
Hi Gina
Thanks for the comments and we are pleased the team were both courteous and helpful! That is our goal :-). The Philippi vase you purchased truly is stunning and we are sure it will add beauty to your home with it flowing and polished style.
We do look forward to seeing you again
Kindest regards
Caroline & Michele
The homeArama Team
My favourite shop for home items
My favourite shop for home items, homeArama stock the best quality brands at great prices.
4 de janeiro de 2024
Resposta da homeArama
Wow Steve what an accolade, we don't quite know what to say except that you clearly have great taste :-) :-) :-). You have chosen beautiful products showing you clearly have an appreciation of style, quality and function. The Bosign LapTrays are, simply, the best on the market, Bredemeijer lead the world in producing the best Tea pots and the Saturn is one of the most modern, and Yamazaki, being Japanese, are known for their attention to detail and function in producing great home storage products.
Having customers like you, and getting such feedback, makes our work day even better so a BIG thank you from all of us and we look forward to seeing you again.
Kindest regards
Caroline & Michele
The homeArama Webshop Team
Fantastic
Fantastic, personal service.
I even received a call from a wonderful lady who asked if my order was a gift for Christmas so she could get it sent promptly.
If only everybody cared so much!
Thank you!
22 de dezembro de 2023
Resposta da homeArama
Hi Wendy
We pride ourselves on our personal service treating our customers as we would like to be treated so to get reviews like this just makes our day - thank you Wendy, your words mean a lot to us. We hope the Bosign CurveLine Laptray went down well as a gift, it is a great choice :-).
Look forward to seeing you again soon
Kindest regards
Caroline & Michele
The homeArama Webshop Team
Fantastic customer service
I ordered two Bosign large lap trays in November and the following day I was notified that due to the heavy snowfall in Sweden, my items would be delayed.
I was kept up to date at every point which very few companies give these days and was notified on dispatch .
The trays arrived really well packaged and are much better than I had hoped for! Great design and functionality which I can highly recommend.
Fantastic customer service and products.
Thank you so much to Michele and Caroline!!
Regards, Nick
P.s.Sorry for my late review….Christmas got in the way :-)
26 de novembro de 2023
Avaliação não solicitada
Resposta da homeArama
Wow Nicholas what amazing feedback, thank you, thank you so much! As most of our products are restocked from Europe and further afield we are often held hostage to the vagaries of weather, amongst other things, and its great when people are so understanding. We always try to keep information flowing, be it good or bad, so our customers are never left "dangling". Packaging too matters to us especially when we witness how some, not all, couriers treat boxes!
We have sold Bosign lap trays for many years now and they are amongst our bestsellers so its great you love them to and thank you for recommending them!
No worries at all about the "late" review and we hope you had a fantastic Christmas :-)
Kindest regards
Michele & Caroline
The homeArama Webshop Team
Great service and the team went above…
Great service and the team went above and
Beyond to make my Christmas orders to come on time
22 de dezembro de 2023
Resposta da homeArama
Hi Rita
Many thanks for your kind words, such appreciative messages always make it worthwhile for us, so thank you again!
Looks like we had to switch colours so it's great it's all worked out and the Remember salt and pepper grinders arrived in time for Christmas gifting and, hopefully, were loved!
Hope 2024 has started well for you and look forward to seeing you again soon
Kindest regards
Caroline & Michele
The homeArama Webshop Crew
Small problem from the outset.
Small problem from the outset but customer service excellent. Would certainly recommend for this alone. The tray I purchased, this will be my third Bosign are good quality
18 de dezembro de 2023
Resposta da homeArama
Hi Paul
Sorry for initial glitch on ordering but pleased it was resolved and appreciate your kind comments about our customer service. As an independent retailer we do try hard :-).
We have been the UK partner for Bosign of Sweden for many years and all their products are of the highest quality, especially the Laptrays.
We know you have already bought 3 but still hope to welcome you back soon for a 4th!!
With kindest regards
Caroline & Michele
The homeArama Webshop Team
Quick dispatch, quick delivery
All worked smoothly, quick dispatch, quick delivery
18 de dezembro de 2023
Resposta da homeArama
Hi Vladimir
Thank you for your kind review, we pleased everything went to plan and the Italesse glasses, fragile as they are in transit, made it safely to the Czech Republic! We do hope you enjoy drinking from the Etoile Sparkle Champagne Flutes, we all have them at home now and find them perfect for the job!
We look forward to seeing you again
Kindest regards
Caroline & Michele
The homeArama Webshop Team
Superb customer service…
I had glasses delivered but was unhappy with them. Michele couldn’t have been more helpful in sorting out the problem. I look forward to ordering again in the future.
28 de novembro de 2023
Resposta da homeArama
Hi Deborah
I am sorry the glasses didn't work out for you but more than pleased we were able to resolve the matter quickly and to your satisfaction. We certainly look forward to welcoming you back to the shop in the very near future.
Kindest regards
Caroline & Michele
The homeArama Webshop Team
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