Homegaden Avaliações 133

O TrustScore é 1 de um total de 5

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Buongiorno, dovere segnalare l'esperienza a dir poco negativa con la piattaforma e-commerce i cui pagamenti vanno alla JOYFORNICE DESIGN, che si avvale al momento della seguente piattaforma... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Utterly unbelievably repugnant. I ordered two cardigans. Weeks later the most heinous items arrived, not even wool . They were totally laughable some repulsive material was used, the buttons were hang... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I wish I had read all the other reviews before ordering because my experience is just the same. Items took weeks/months to come and we're absolute crap. 3rd item still not arrived so am trying to ca... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

To award even one star is grossly over-generous. I ordered a cardigan which in the photo showed a fairisle knit. What I got, six weeks later, was a polyester printed version in a completely different... Ver mais

A empresa respondeu


Informações de contato

1,2

Muito Ruim

O TrustScore é 1 de um total de 5

133 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

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Avaliado com 1 de um total de 5 estrelas

Terrible experience- do not use

Do not use. They take your order and send alternative items, which are nothing like the original and of poor quality. They lie and refuse to give you a refund. Still trying to get my money back, and l am not optimistic. Terrible experience

3 de novembro de 2019
Avaliação não solicitada
logotipo da Homegaden

Resposta da Homegaden

Sorry to hear that.

If you have problems with your order, pls send us email with your order number and tell us what is your issues. We will get back to you in 24 hrs.

Avaliado com 3 de um total de 5 estrelas

OK finally I got it

OK, I got one of the items, after 2 months waiting, and thousands of meils. It is good quality, looks like the picture and the size is good.
So not so bad. Still I am waiting one more item. They said 2 weeks pospond. This means may be another 2 months.

3 de novembro de 2019
Avaliação não solicitada
logotipo da Homegaden

Resposta da Homegaden

Sorry to hear you are not satisfied with our service.

We always are commited to providing shoppers with fast and safe delivery with your order.
For the delay issue, we offer some compansateion. You can contact us to refund you this amount after you receive and keep the item(s).

If you do not want to wait, then you can call for a cancellation of this order.

Avaliado com 1 de um total de 5 estrelas

Garbage

Garbage, arrived after 6 weeks. Wasn't even cotton as advertised. Washed it on gentle setting, it fell apart. RIP off. Don't buy this crap.

3 de novembro de 2019
Avaliação não solicitada
logotipo da Homegaden

Resposta da Homegaden

Sorry to hear that.

If you are not entirely satisfied with your purchase, it is easy to exchange or refund. Simply follow the instructions, and submit a request for your order.

For any other queries, kindly send us email , we will get back to you in 24 hours.

Avaliado com 1 de um total de 5 estrelas

Fuyez cette boîte

Fuyez cette boîte !
La qualité est atroce; les modèles reçus ne correspondent pas du tout à ce que l'on voit sur le site. Les gilets n'ont aucune tenue, ça baille dans tous les sens !
La taille "S" est en fait du "M"
Le délai de livraison bat tous les record : 2 mois !
La seule possibilité de retour est en Chine au frais du client !
Si voulez savoir comment perdre de l'argent alors allez-y foncez ! vous ne serez pas déçus !

2 de novembro de 2019
Avaliação não solicitada
logotipo da Homegaden

Resposta da Homegaden

Sorry to hear the item(s) have problem, for the issue, we need some photos to confirm the situation.

Kindly provide some photos so that we can follow your case and better assist you with your order.

Avaliado com 1 de um total de 5 estrelas

Would like to rate zero stars

Would like to rate zero stars. Over 100 people are complaining about the company in the Paypal community and have opened disputes. Evidently also operates under other names, and sometimes the websites are no longer functioning to receive complaints. The payment was listed as Joyfornice Designs. Homegaden has an online form for inquiries, but no other contact info. You receive an automated reply saying customer service will contact you within 48 hours, & then you never hear from them again. I received 1 item out of 4 and it was terrible, nothing like the picture. According to the Paypal community, I may be required to return that item before any of the order is refunded. If you have the same problem, there is a way you can claim the return shipping cost, but you have to do it ahead of time and Paypal hides it fairly well. There is a Paypal article about it.

2 de novembro de 2019
Avaliação não solicitada
logotipo da Homegaden

Resposta da Homegaden

Sorry to hear.
Have you ordered from us?

If you have problems with your order, pls send us email with your order number and tell us what is your issues. We will get back to you in 24 hrs.

Avaliado com 1 de um total de 5 estrelas

Deserves 0 stars

Deserves 0 stars. Never received my order

2 de novembro de 2019
Avaliação não solicitada
logotipo da Homegaden

Resposta da Homegaden

Sorry to hear you are not satisfied with our service.

We always are commited to providing shoppers with fast and safe delivery with your order.

For the delay issue, we offer some compansateion. You can contact us to refund you this amount after you receive and keep the item(s).

If you do not want to wait, then you can call for a cancellation of this order.

Avaliado com 1 de um total de 5 estrelas

Det er et fup firma

Det er et fup firma!
Handl der endelig ikke.
Jeg bestilte 8 stykker tøj, fik mail om at 2 ting var udsolgt - jeg fik penge retur for én af de 2 udgåede varer.
Idag kom pakken så, som burde indeholde 6 stykker tøj - men der var kun 1!!!

De har ikke svaret på mail og når jeg trykker på link på min order kommer jeg bare ind på en fejl side - en side 404 som skriver at siden ikke findes!

Og det ene stykke tøj jeg har fået er i virkelig dårlig kvalitet og helt ubrugeligt 😡

Så det er godt 1.000kr ud af vinduet 😤

1 de novembro de 2019
Avaliação não solicitada
logotipo da Homegaden

Resposta da Homegaden

Can you tell me your order number or your registered email so that I can find your order andy help you check the status ?

Avaliado com 1 de um total de 5 estrelas

Utterly unbelievably repugnant

Utterly unbelievably repugnant. I ordered two cardigans. Weeks later the most heinous items arrived, not even wool . They were totally laughable some repulsive material was used, the buttons were hanging off. How they are continuing to be allowed to be clearly appropriating a proper knitwear website is beyond me. If I had the time I’d sue them. They are joke.. they won’t refund . Do NOT buy

1 de novembro de 2019
Avaliação não solicitada
logotipo da Homegaden

Resposta da Homegaden

Sorry to hear the item(s) have problem, for the issue, we need some photos to confirm the situation.

Kindly provide some photos so that we can follow your case and better assist you with your order.

Avaliado com 1 de um total de 5 estrelas

Société d'arnaqueur

Société d'arnaqueur , ne commandé jamais chez eux. J'ai commandé 2 leggings le 22 septembre, il y avait un temps de livraison prévu entre 10 et 20 jours, et j'ai reçu le premier "leggings " au bout de plus d'un mois et en plus de Chine...la qualité est horrible, mauvaise découpe, mauvais tissus, pas la bonne couleur, rien à voir avec la photo du site. C'est plus un sarouel qu'un leggings. Je leur demande un remboursement et ils me répondent de renvoyer l'article en Chine pour la somme de 140 Us soit 126 euros avec les frais de douane et que après ils me feront une réduction de 25 % sur ma prochaine commande. La grosse blague et surtout grosse arnaque. À fuire absolument 😤😤😤😤

1 de novembro de 2019
Avaliação não solicitada
logotipo da Homegaden

Resposta da Homegaden

Désolé pour le dérangement.

Pour aider le client à éviter le hasse de retour, nous vous proposerons d'abord un remboursement partiel pour voir si vous pouvez conserver l'article.Si vous n'aimez pas cette offre, vous pouvez nous envoyer un e-mail et nous vous enverrons l'étiquette de retour pour un remboursement complet. . Si vous rencontrez des problèmes, n'hésitez pas à nous contacter à tout moment.

Avaliado com 1 de um total de 5 estrelas

Terrible company

Terrible company. It takes ages for the product to arrive. It is the wrong size and 5hey try to fob you off with a 25% refund rather than take the item back. Just rubbish. Do not buy from them

30 de outubro de 2019
Avaliação não solicitada
logotipo da Homegaden

Resposta da Homegaden

Désolé pour le dérangement.

Pour aider le client à éviter le hasse de retour, nous vous proposerons d'abord un remboursement partiel pour voir si vous pouvez conserver l'article.Si vous n'aimez pas cette offre, vous pouvez nous envoyer un e-mail et nous vous enverrons l'étiquette de retour pour un remboursement complet. . Si vous rencontrez des problèmes, n'hésitez pas à nous contacter à tout moment.

Avaliado com 1 de um total de 5 estrelas

To award even one star is grossly…

To award even one star is grossly over-generous. I ordered a cardigan which in the photo showed a fairisle knit. What I got, six weeks later, was a polyester printed version in a completely different colour. I’ve been trying for a week to get them to send me a return address label, but they’re constantly stalling for time, ignoring my emails, so that the period in which I can return it will soon run out.

30 de outubro de 2019
Avaliação não solicitada
logotipo da Homegaden

Resposta da Homegaden

Sorry, can you tell me your order number or your registered email so that I can find your order ?
You can email us if there is any questions about your return. We will get back to you in 24 hours.

Avaliado com 1 de um total de 5 estrelas

I feel like a schmuck

I feel like a schmuck! After 2 months , I received 1 of the 3 items that I ordered and to add to it, the quality is absolute crap!

30 de outubro de 2019
Avaliação não solicitada
logotipo da Homegaden

Resposta da Homegaden

Sorry, can you tell me your order number or your registered email so that I can find your order ?
You can email us if there is any questions about your return. We will get back to you in 24 hours.

Avaliado com 1 de um total de 5 estrelas

I saw the ad on Facebook and If I…

I saw the ad on Facebook and If I could, I would've put NO stars. Having read the reviews I now wish of read them BEFORE I ordered a sweater. They took my money straightaway. That was on 26 September 2019 and it's now 30 October and I still don't have it. Contacted them several times and they said they've had a much higher response for the sweater and they were working to get it to me asap. Yeah right! I've asked for immediate delivery or a full refund. Will let you all know how I get on.

30 de outubro de 2019
Avaliação não solicitada
logotipo da Homegaden

Resposta da Homegaden

Can you tell me your order number or your registered email so that I can find your order ?
For any other queries, kindly send us email , we will get back to you in 24 hours.

Avaliado com 1 de um total de 5 estrelas

DON'T EVEN THINK ABOUT IT!

Noticed an ad on FB. Ordered a pair of leggings over a month ago and still nothing. If I try to track the order on their website, it comes up with: "Page Not Found".
Trading standards should be all over this company!!

30 de outubro de 2019
Avaliação não solicitada
logotipo da Homegaden

Resposta da Homegaden

Can you tell me your order number or your registered email so that I can find your order ?
For any other queries, kindly send us email , we will get back to you in 24 hours.

Avaliado com 1 de um total de 5 estrelas

WARNING!!!

Ordered two items. Both absolutely rubbish quality, nothing like their picture, also had a smell to them like they had been kept in a damp basement for months!!! A total waste of money........
NEVER ORDER ANYTHING FROM THIS SITE. READ THE REVIEWS - THEY ARE ALL BAD!!!!!

30 de outubro de 2019
Avaliação não solicitada
logotipo da Homegaden

Resposta da Homegaden

Thank you for your purchase.

If you are not entirely satisfied with your purchase, it is easy to exchange or refund. Simply follow the instructions, and submit a request for your order.

For any other queries, kindly send us email , we will get back to you in 24 hours.

Avaliado com 1 de um total de 5 estrelas

Crap of clothes

Crap of clothes, They are nothing like the picture, they look so Cheap and vas quality. I ordered a leggin that seemed amazing, it took 8 weeks to arrive and it looks like a maternity clothes and it has a hole.

29 de outubro de 2019
Avaliação não solicitada
logotipo da Homegaden

Resposta da Homegaden

Sorry to hear the item(s) have problem, for the issue, we need some photos to confirm the situation.

Kindly provide some photos so that we can follow your case and better assist you with your order.

Avaliado com 1 de um total de 5 estrelas

Never buy anything from this website

Never buy anything from this website. The photography makes the clothes look amazing. They will take 6 weeks to arrive if you are lucky and they look very cheap in comparison to what you thought you bought. Lies, lies lies. Never again. This business should be shut down!

29 de outubro de 2019
Avaliação não solicitada
logotipo da Homegaden

Resposta da Homegaden

Thank you for your purchase.

If you are not entirely satisfied with your purchase, it is easy to exchange or refund. Simply follow the instructions, and submit a request for your order.

For any other queries, kindly send us email , we will get back to you in 24 hours.

Avaliado com 1 de um total de 5 estrelas

Don't order from this site!!

Don't order from this site!!! The cloths are crap quality and when you try to return them it's impossible!! 1 star is being generous, they don't give you a clear order number and if you try more than twice you get a red flag saying try again later..Guess it's exactly what I expected from a chinese product!!

29 de outubro de 2019
Avaliação não solicitada
logotipo da Homegaden

Resposta da Homegaden

Sorry for the inconvenience.

To help customer skip the return hasse, lwe wil offer partial refund with you first to see if you can keep the item ,if you do not like this offer, you can email us back and we will send you the return label for full a refund. If you run into any issues, feel free to contact us at any time.

Avaliado com 1 de um total de 5 estrelas

Worst site ever

Worst site ever. I ordered what equates to two pairs of leggings over two months ago and they still haven’t arrived! I keep asking and I get told one thing and then another thing. Then when I asked to cancel and get a full refund they sent me an email saying I needed more information before I decided. I don’t need more information just give me my money!

29 de outubro de 2019
Avaliação não solicitada
logotipo da Homegaden

Resposta da Homegaden

Can you tell me your order number or your registered email so that I can find your order ?

We always are commited to providing shoppers with fast and safe delivery with your order.

For the delay issue, we offer some compansateion. You can contact us to refund you this amount after you receive and keep the item(s).

If you do not want to wait, then you can call for a cancellation of this order.

Avaliado com 1 de um total de 5 estrelas

Very bad experience

Very bad experience! they showed a very nice knited sweater, with beautiful jackard and what I got after two months, is something that looks like plastic fabric with some printed motifs. Impossible to wear or give it away, unless you want to hurt someone's feelings. To return it and get the money back is like an impossible adventure, I am on it, but I believe I won't succeed, of course one has to pay the postage to bring it to China and once there if there are taxes of customs, I will be charge too. Do not buy from them.

28 de outubro de 2019
Avaliação não solicitada
logotipo da Homegaden

Resposta da Homegaden

Thank you for your purchase.

If you are not entirely satisfied with your purchase, it is easy to exchange or refund. Simply follow the instructions, and submit a request for your order.

For any other queries, kindly send us email , we will get back to you in 24 hours.

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