The work commenced a bit later than we hoped, but it was all carried out successfully and we are pleased with the results.
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Veja o que dizem as avaliações
We were greeted with a smile by the lady on reception, it is a basic for business which is sadly, quite lacking nowadays. Dan then helped us shape our decisions with his friendly professional manner,... Ver mais
Raif was great and we are very happy with our doors & we have received lots of compliments on them. The installation guys were also really good. The only thing that has let them down is there doesn't... Ver mais
Problems with my builders held up fitting a number of times but Home Hub's customer service could not be bettered. This lovely family business make a great team. Very professional & considerate.... Ver mais
A empresa respondeu
Detalhes da empresa
Informações de contato
Unit 6 The Western Centre, RG12 1RW, Bracknell, Reino Unido
- 01344 588140
- support@homehubgroup.co.uk
- homehubgroup.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 33% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I want to return an item that really…
I want to return an item that really dissapointed me and they do not provide a solution. Do not buy from here, their customer service is horrible
Very attentive and responsive…
Very attentive and responsive throughout the process from initial enquiry to installation. Thank you.
Amazing Job Home Hub Team
Hi Home Hub Team
Just wanted to say how impressed I have been with the whole design, purchase and installation process of these amazing Origin Bi fold, door and window products.
I would also like to recommend the install team who were professional and skilled at providing a smooth installation at the property.
Well done
No comment to add
Got there in the end...
The initial order process through Home Hub was good and the team in the showroom were fantastic and easy to work with. The communication prior to installation was fantastic however when it came to the installation, there were a lot of little things missed or damaged, which resulted in multiple returns of different tradesmen before the installation was finally complete, over a month later. The issues were all rectified in the end, but it felt like they shouldn't have been issues in the first place. The issues include missing sill caps, wrong colour air vents, not sealing the windows correctly, and scuffs on the frames and hardware, each of which required a different tradesman to return to rectify, delaying the completion of the project and causing unnecessary additional admin.
Jordyn has been brilliant throughout…
Jordyn has been brilliant throughout the whole process and made it easy to look at all options to find the perfect door. Jordyn has been very knowledgeable and has ensured that we are 100% happy. To then be contacted via WhatsApp made everything much more personable and allowed us to ask questions easily. Our new door looks fantastic and I would not only use Homehub again but also recommend to friends and family.
Very happy with sliding & kitchen door
Very happy with both our kitchen & sliding doors!
They look very elegant, solid & modern.
We had a little issue with the kitchen door but HomeHub came out very quickly & resolved it.
Thankyou HomeHub
Very friendly made you feel comfortable…
Very friendly made you feel comfortable and at ease.
Great product and service
No pressure sales
No pressure salesman, knowledgeable surveyor and installers. All round positive experience
Great product
Good price, nice showroom and sales department. Great communication throughout.

Resposta da Home Hub Group
So professional…
So professional in every aspect from selection to fitting.
We are delighted with our much improved home. Excellent.

Resposta da Home Hub Group
Easy and helpful information
Easy and helpful information and communication from thr team through the whole process. We love our new doors

Resposta da Home Hub Group
HIGHLY RECOMMEND
We had used a previous company to fit our windows they were very poorly fitted to the point the house was left unsafe due to not being able to lock the doors. I spoke to HomeHub for some advice, they came to check out the doors and immediately arranged for someone to come and fix them for us.
The guys who came were wonderful, hard working, quick and polite.
I cant thank company enough for fixing a job that was not theirs to fix in such quick timing too. They also checked in a few days after the job was done to make sure everything was ok!
Highly recommend them!
Thank you guys!

Resposta da Home Hub Group
Recommend
Great to see the products in showroom before buying, and very happy with the quality of the products and the service provided.

Resposta da Home Hub Group
Good and fast service the service top 5…
Good and fast service the service top 5 Stars
thank you

Resposta da Home Hub Group
Had our new front door installed by…
Had our new front door installed by Home Hub Group, and the service was excellent from start to finish. They have a fantastic showroom showcasing the different options, and I would highly recommend them!

Resposta da Home Hub Group
Very efficient work undertaken no…
Very efficient work undertaken no problems very tidy and always kept us updated with any issues which might have arisen in respect of the fitting
Would fully recommend to anyone thinking of having new windows put in
Excellent work

Resposta da Home Hub Group
Sad to leave such a negative review but…
Sad to leave such a negative review but the service is so bad they need to make major changes. I’ve had dates cancelled, rescheduled, waited months for parts, wrong colour windows fitted - yes seriously and bits missing. Paid for the old windows to be collected and waited weeks for them to be taken off my drive. Currently I’m still waiting for a replacement front door panel as it was fitted dented - they made an appointment to come round on the 5th June and never showed up. No apology and no response to my emails. The front door won’t open if it’s a warm morning so we can’t get out ! No end of problems and no one bothers to answer the phone or email me back. The worst customer service I’ve experienced in a long time.
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