Exceptional service! Ordered yesterday contacted customer support to see how long it would take to receive was told 2-3 days but received it today! The lovely gentleman who delivered it carried the it... Ver mais
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Veja o que dizem as avaliações
The team has been excellent at communicating with me. They also beat my expectations because they offered to deliver the next day rather than the advertised 2-3 days. The team was professional, cour... Ver mais
A empresa respondeu
Was scared after reading the comments, honestly, freaked out. Bit the bed is here, looking good, the delivery team is good as well
A empresa respondeu
Great service as always. 3rd time ordering their products are great and fast delivery with friendly team
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
HomeKode stands as a beacon for lovers of clean, uncluttered design in home furniture and accessories. Our pieces are timeless pieces that breathe simplicity and sophistication into every space. Positioned in the vibrant UAE and catering to a global clientele, we are steadfast in our commitment to sourcing & manufacturing products that serve as the epitome of subtle elegance and functional finesse.
Informações de contato
Emirados Árabes Unidos
- +971-44397621
- customercare@homekode.com
- homekode.com
4,9
Excelente
4 mil avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta de HOMEKODE
Hi Jenny, thank you for your lovely feedback. We truly appreciate your support and are delighted to know you had such a great experience. We look forward to serving you again soon.
Good deliver no damage
17 de abril de 2026
Avaliação não solicitada
Resposta de HOMEKODE
Hi Jack, thank you for sharing your experience. We are glad everything arrived safely and met your expectations. We look forward to your next order.
Resposta de HOMEKODE
Hi, thank you for your kind words. It means a lot to know you enjoyed both the delivery and your items. We are excited to serve you again soon.
Resposta de HOMEKODE
Hi Doren, thank you for your feedback. We truly appreciate your support and are glad everything arrived right on time. We look forward to serving you again soon.
Service is very slow and…
Service is very slow and unprofessional. A piece is missing from some chairs I ordered almost a month ago, and I still don't have the missing pieces. It's not the customer service team's fault. But I don't know why it takes so long to bring the piece that was missing from HomeKode in the first place.
13 de março de 2026
Resposta de HOMEKODE
We sincerely apologize for the delay in getting the missing pieces to you. And we truly regret the time it has taken to rectify this oversight.
We are pleased to inform you that the missing components are scheduled for delivery to you tomorrow. We appreciate your patience and your kind words regarding our support team while we worked to resolve this behind the scenes.
A member of our Customer Happiness Team will be reaching out to you shortly to provide the final delivery details and ensure everything is back on track.
Resposta de HOMEKODE
Hi Richard, we appreciate your kind words. It means a lot to know your delivery experience met expectations, and we look forward to assisting you again in the future.
Resposta de HOMEKODE
Hi, thank you for sharing your experience. We are happy to hear the service met your expectations and we look forward to continuing to serve you.
Resposta de HOMEKODE
Hi, thank you for your kind feedback! We are delighted you had an excellent delivery experience and truly appreciate your support.
Resposta de HOMEKODE
Hi Velonia, thank you for your lovely review! We are so glad everything arrived on time and we look forward to serving you again.
Great delivery and the guys and very…
Great delivery and the guys and very humble thanks
17 de abril de 2026
Avaliação não solicitada
Resposta de HOMEKODE
Hi Edmundo, thank you for your kind feedback! We are so glad you had a great experience and truly appreciate your support for our team.
Resposta de HOMEKODE
Hi Chaminda, thank you for your lovely review! It means a lot to us, and we look forward to serving you again with the same great experience.
Resposta de HOMEKODE
Hi Liam, thank you for your thoughtful feedback! We are delighted everything was handled smoothly and kindly, and we truly appreciate your support.
Thank you for your assistance
Thank you for your assistance
17 de abril de 2026
Avaliação não solicitada
Resposta de HOMEKODE
Hi Holly, thank you for your kind words! We are so pleased we could assist you and we look forward to helping you again soon.
Its great service
17 de abril de 2026
Avaliação não solicitada
Resposta de HOMEKODE
Hi Fe, thank you for your kind words! We truly appreciate your support and are glad you had a great experience with us.
Resposta de HOMEKODE
Hi Mohamed, thank you for your kind review! We truly appreciate your support and are happy you had a good experience.
Resposta de HOMEKODE
Hi Malak, thank you for your feedback! We are so glad you had a positive experience with us and we look forward to assisting you again.
Resposta de HOMEKODE
Hi Arish, thank you for your kind feedback! We truly appreciate your support and are glad you had a positive experience with us.
Resposta de HOMEKODE
Hi Arun, thank you for your lovely review! We are so pleased you had a great experience and we look forward to serving you again.
Resposta de HOMEKODE
Hi Hadis, thank you for your kind words! We are so glad you had a great delivery experience and truly appreciate your support.
The delivery man was very communicative…
The delivery man was very communicative and timely.
16 de abril de 2026
Avaliação não solicitada
Resposta de HOMEKODE
Hi Madeleine, thank you for your thoughtful feedback! We are pleased to know everything was handled smoothly and professionally, and we look forward to serving you again.
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