HomeLightsDIRECT Avaliações 

205
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I bought 14 Philips LED GU5.3 lightbulbs from HomeLightsDIRECT a few years ago, hoping to get good value for money. Learned to regret this - over the years realised that all lightbulbs were defectiv... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I bought a Unilite brand flashlight that, for some unknown reason, wouldn't turn on. I was worried because it was my first time buying from Home Lights Direct, so I contacted customer service. They ca... Ver mais

Avaliado com 5 de um total de 5 estrelas

The competitive pricing for quality products made me choose Home Lights Direct as a gift for my mum for her birthday. The Customer Service has been excellent with tracking details provided quickly and... Ver mais

Avaliado com 5 de um total de 5 estrelas

We love our solar powered outdoor light, so, when we experienced some issues with the light not performing and holding a charge, I contacted Home Lights Direct and told them about it. Initially they... Ver mais

Detalhes da empresa

  1. Casa e Jardim

Informação fornecida por fontes externas variadas

HomeLightsDIRECT is a Specialist Retailer of Quality Indoor Lights and Outdoor Light Fittings. Free Delivery on all UK Orders over £50


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

205 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

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4,4

Todas as avaliações

(205)

11 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

great prices

great prices, friendly staff , fast delivery ,
will be going back ..............

31 de dezembro de 2024
Avaliação não solicitada
logotipo da HomeLightsDIRECT

Resposta da HomeLightsDIRECT

Thank you for your review, we appreciate your positive feedback and look forward to your repeat purchase

Avaliado com 5 de um total de 5 estrelas

Osrick Tiffany lamps purchased and great customer service

Initially our lights were delivered with the incorrect fittings, however once we contacted Homelights direct they were as speedy as could be with getting rectified, the fittings had to be ordered from overseas however they continued to give me updates at what was happening all of the time. I'd commend them for their customer service certainly. the speed of delivery was good and the packaging used to protect the lamps extremely good and robust.
The lamps are really good and attractive, very happy with these and the price was the best I could find, we purchased two of the ceiling pendents and three of the wall lights. They really fit in with our living room decor and transformed the look with the nice colouring of the shades.

4 de outubro de 2024
Avaliação não solicitada
logotipo da HomeLightsDIRECT

Resposta da HomeLightsDIRECT

Thank you for your review, we appreciate your positive feedback

Avaliado com 5 de um total de 5 estrelas

Agolada light

I purchased an Agolada up and down exterior wall light which after a few months the ‘up’ part of the light stopped working, after contacting the company they sent a replacement light to me without delay.

27 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent company

Excellent company.
I ordered two beautiful table lamps but the shades were a slightly different colour. I contacted customer services and they very promptly replied and sent out a replacement shade on the same day.

27 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service.

Received the order really quickly, great communication.
Would definitely order from them again.

5 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent customer service by Lisa S

Lisa S in the customer services department was brilliant. I had a problem with a light that came direct from the manufacturer and Lisa was so professional and quickly sorted out my problem. I would definitely buy from Home Lights direct again. Thanks Lisa

3 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I’m so glad I found the Home Lights…

I’m so glad I found the Home Lights Direct website. Great range of quality products at very competitive prices. I purchased two Fumagalli lanterns and was delighted when they arrived on time as promised and will look great in our garden. Great service from Home Lights direct throughout.

26 de março de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great experience, definitely recommend

Goods arrived and just as described. Great product and good service. Phoned the helpline as I had a concern and Helena in Customer Service helped me immediately. Great experience will use this company again

22 de março de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Purchased two wall lights for the front…

Purchased two wall lights for the front of our house. Price was very competitive and delivery was quick. One light had an issue which was resolved the next day with no questions asked. I would happily buy from here again.

4 de março de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent Customer Service and quality items

The competitive pricing for quality products made me choose Home Lights Direct as a gift for my mum for her birthday. The Customer Service has been excellent with tracking details provided quickly and even phone calls too. The well packaged quality items arrived swiftly and having read the other reviews I know I'll have no issues if anything isn't quite right. I highly recommend this Company - they are amazing!

23 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

After sales care has been amazing.

We love our solar powered outdoor light, so, when we experienced some issues with the light not performing and holding a charge, I contacted Home Lights Direct and told them about it.
Initially they sent me a new battery. However, this didn't resolve the problem. I contacted them once more, and before I knew it, a replacement was on my doorstep.
I cannot believe how effortless this has been. The after sales care has been amazing. I simply cannot fault this company. I will be using them whenever I require lighting in my homer and garden. I do highly recommend!

22 de janeiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Light and shade arrived very quickly, excellent follow up…

Light and shade arrived very quickly after order. Despite being well boxed the shade was creased/damaged which showed when turned on. I emailed to explain, received a response within an hour to apologise saying a replacement would be sent, which arrived a couple of days later. All is now good and pleased/relieved by the after sales service. Thank you

9 de janeiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Good company to deal with

Firstly the choice of lighting was comprehensive. I was able to find what I wanted at a reasonable price. The delivery was prompt & the items well packed. I was also kept informed at each stage. I would use this company again.

5 de dezembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Lovely lighting

Lovely lighting purchased a gorgeous glass pendant that looks perfect in my living and a velvet drum lamp with gold on the inside for the bedroom both look way more expensive then they were, very impressed. They were very well package especially the glass pendant and delivery was fast. Also Lisa was really helpful and got back to me asap with a query. Will use again and would recommend.

3 de novembro de 2023
Avaliação não solicitada

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