Send Electrical equipment that suits New Zealand std.Be supportive fully reimburse costs incurred when returning products. Get rid of your stalling tactics regarding the email threads never ending d... Ver mais
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Veja o que dizem as avaliações
I ordered the wrong product but the customer support person made the problem disappear for me. I changed my order and was even given a discount for placing the new order rather than just getting a ref... Ver mais
Company reached out to ask me if I would prefer a replacement for the style of pillows I ordered that were out of stock. They sent images of a similar product, and simply sent those instead and refund... Ver mais
Warning! Some electronics sold on this site won't work in NZ! I bought a Hakko soldering iron used for stained glass. There is no indication on the webpage that it is a US appliance and that it would... Ver mais
Respondeu a 94% das avaliações negativas
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Send Electrical equipment that suits…
Send Electrical equipment that suits New Zealand std.Be supportive fully reimburse costs incurred when returning products.
Get rid of your stalling tactics regarding the email threads never ending dragging the process until one gives up….joke!!
Just good service all round
Good service and prompt replies to my…
Good service and prompt replies to my enquiries
Great service and quality
Great service and quality, thanks
we tried out the johnny apple peeler…
we tried out the johnny apple peeler last night it was brillant. we had a cheap metal one wouldnt keep still on the bench, but this is great packed well delivered quick . overall great service thank you homeloft.
Fun Blow Up Bauble Decoration
Great product, looks awesome cant wait to use it for decoration next Christmas. Delivery took quite a while but didn't matter as I wasn't in a rush for it
Responsive to queries
Kirby Bags…
Quick response after buying bags from another supplier that did not fit properly. Very happy with the bags received.
My 13-year-old daughter LOVES her Owala drink bottle !
My 13-year-old daughter LOVES her new Owala drink bottle. It's easy to use, wash etc. Doesn't leak like others we've tried. Took a while to arrive here in New Zealand, but so worth it.
Rubbermaid Easy Find Lids Food Storage ContainerS
Accurate description, clear, user-friendly communication, secure packaging and prompt delivery.
Thank you, as usual, I am very pleased with the service and high-quality products.
I bought a beautiful fire-surround but…
I bought a beautiful fire-surround but I was a little frustrated there was nothing in the advertisement to suggest I was buying from an American company.My current values are inconsistent with what is happening in the US under the current administration so I would not have purchased had I known.
The exporter also did not enclose a full copy of the invoice so my purchase was held up at customs however were very receptive to sending this through when I contacted them. The UPS Customs agent was fabulous at getting my purchase through quickly.
The US angle really did frustrate me and I was worried that I might be charged additional customs and the GST at that point. I had thought at my purchase that the cost was GST inclusive but when it went to customs, I was unsure.
There were no further charges payable by me however and my fire surround is stunning so I got there in the end.
Good quality product delivered with excellent communication
Clear description
Good value price
No hidden charges
Excellent product
Good communication re despatch
Well packaged
Arrived safely
Very satisfied customer
My purchase arrived yesterday and after only 1 night I can already feel the difference with not waking up with pain.
The baking dish is exactly as described…
The baking dish is exactly as described and is just what I needed. It was very well packed and arrived soon after I purchased it on line.
Fast Delivery and a great product
Good communication
Can I order the same 6 placemats Creative top Placemats 6 Retro spot ( SKU HAFB8YAC) for the same price?
Easy to order and turned up few weeks…
Easy to order and turned up few weeks later
Everything was exactly right
Ordering was easy. Delivery happened in good time. Product is great.
Ordered a sheet set I believed was from…
Ordered a sheet set I believed was from NZ. Has not arrived tho they claim it was delivered. DHL does not recognise the tracking number. Bitterly disappointed not to have received the goods. I have exhausted all lines of Enquiry re postage 10/02/26.
However I have now received a full refund. In the end the customer service met my expectations

Resposta de HomeLoft New Zealand
Everything was wrong
Everything was wrong. Wrongly informed. Got sent a product that was not suitable for nz voltage standards. Will never order from here again.

Resposta de HomeLoft New Zealand
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