Very poor customer service and don’t accept my returns if any extra product left over. Don’t purchase anything from them.
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Veja o que dizem as avaliações
Purchased the G37 coving and I was amazed at how good it looks! Everyone thinks i have put up plaster coving. Super easy to install, cuts well, just remember to give cuts a light sand. Overall I am de... Ver mais
Bought some external moulding from Homemerce.com and I'm stoked! The quality is top-notch, super sturdy, and looks amazing. Easy to install too. The customer service was on point. Quick responses... Ver mais
A empresa respondeu
Ordered side lit LED covings. They have a great collection at very good prices. Order arrived on time, however was only part order. The remaining order arrived 2 weeks late. But there was a supply is... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Homemerce Ltd is one of the largest companies in the UK that offers a wide range of home improvement products and home decorations, with a specialisation in interior and exterior covings, mouldings design. Whether you’re a builder, architect, developer looking for quality products to delight clients or a homeowner in search of the perfect mouldings to design your space, Homemerce has a moulding for you. Our unrivaled selection, customisation options, quality materials and expert guidance make achieving your vision easy and enjoyable. Contact us today to explore how our interior and exterior mouldings can bring your next project to life. Thanks to our team's 14 years of experience in eCommerce and accumulated amounts of knowledge we can provide the best customer service possible.
Informações de contato
128 City Road, EC1V 2NX, London, Reino Unido
- 07393708603
- support@homemerce.com
- homemerce.com
Pede aos clientes que avaliem
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Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 24 horas
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Very poor customer service and don’t…
Very poor customer service and don’t accept my returns if any extra product left over. Don’t purchase anything from them.
Low quality and bad customer service
Low quality and bad customer service, tried to contact them and solve the issue but they didn’t not even want to help me.
Reliable company that is always there for you
Reliable company that is always there to help you.
I was not sure what to order, but I sent them a quick email, and they responded within hours. The goods were delivered quick and the quality was outstanding. I will work on another room soon, and I am sure I will be coming back to Homemerce!
Amazing Coving!
Purchased the G37 coving and I was amazed at how good it looks! Everyone thinks i have put up plaster coving. Super easy to install, cuts well, just remember to give cuts a light sand. Overall I am delighted with the finished product, so glad I didn't pay for more expensive solutions as this looks fab!
Excellent seller
Excellent seller. Product was great, as described. We would highly recommend to others

Resposta da Homemerce

Resposta da Homemerce
Ordered some coving which arrived…
Ordered some coving which arrived promptly, mis calculated and Mike sent me out some more straight away. The customer service is excellent 👍🏼

Resposta da Homemerce
Great service
I recently purchased a batch of EPS coving for a reno and although the delivery company damaged the order, the team @Homemerce dealt with it professionally and swiftly taking all the stress out of the situation.
The product is great and I highly recommend considering Homemerce for your next purchase.
Thanks to all the team who helped me with my order.

Resposta da Homemerce
Very poor quality and design
I purchased the XPS LED coving and I’m extremely disappointed with the quality. Even after four coats of paint, light from the upward-facing LEDs still shines straight through the sides. The material is so transparent and poor-quality that it simply doesn’t block the light.
Several of the coving panels also arrived with small dents, which makes the finish look even worse. I’ve tried everything—additional paint, tape, and touch-ups—but nothing stops the light bleed. For something sold at a premium price, the product feels cheap, flimsy, and nowhere near “premium” quality.
I’ll let the photos speak for themselves, but this product has been a huge let down

Resposta da Homemerce
Brilliant product/ brilliant service
Brilliant product. Great to deal with . Mike has been outstanding! Thanks guys! 👍

Resposta da Homemerce
Great product great service and advice…
Great product great service and advice via email from Mike

Resposta da Homemerce
Great quality of materials
I've received great materials from this company, but unfortunately, I have been stood up by a contractor and could never install them.
The company had a fantastic return process, and I would like to name Mike as going above and beyond to resolve my issue.
Nevertheless, the quality of the LED coving I received is unparalleled, as I have viewed many available on the market.

Resposta da Homemerce
Terrible experience with Homemerce
Terrible experience with UKCoving/Homemerce (same company). Ordered a sample which arrived promptly, then ordered more samples on 28th May for which I paid £15. It’s almost 3 weeks and still haven't received anything. The company doesn’t keep you updated unless you chase them, still cant tell you why it hasn’t been fulfilled. We were going to place bulk order as renovating whole house but will go somewhere else.
UPDATE: 27th June and we still have not received any samples. The company claim they have dispatched it on 20th June using Evri and provided a tracking number yet when checking Evri tracking page it states that they are awaiting the parcel so basically Homemerce just generated the tracking number but never sent the parcel. What kind if company does not want to sell their products? Homemerce is one of them. An absolute joke.

Resposta da Homemerce
The cornices were delivered in a timely…
The cornices were delivered in a timely manner, and I was impressed with the packaging. The lengths were well-secured in a sturdy cardboard box, ensuring they arrived in perfect condition. Installation was a breeze using adhesive, and the entire project was completed in just one day.
Homemerce's customer service is exceptional. I received great support and was kept informed about each stage of the order. The DX driver was also nice and helpful, making the delivery process smooth. I highly recommend Homemerce for their quality products and outstanding service!

Resposta da Homemerce

Resposta da Homemerce
The product is very good and what I…
The product is very good and what I expected, the downside was late delivery

Resposta da Homemerce
Great Service
I would like to say a BIG BIG THANKYOU to Mike at Homerce for helping me with my coving, I had ordered the wrong size and he said I could have it custom made he advised me on how to do this including measurements and delivery. Very helpful.
Thankyou
Mrs Jean Donnachie

Resposta da Homemerce
No probs start to finish.
Ordered on line with no problem. Goods arrived by courier again no problem. Goods protected from damage extremely well. Coving very easy to install and looks great.

Resposta da Homemerce
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