Homie Pay-Per-Use Avaliações 

216
O TrustScore é 3.5 de um total de 5

3,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Omdat ik al bijna een jaar een wasmachine van Homie heb en daar erg tevreden over ben, heb ik ook een droger bij Homie besteld. Deze is gisteren afgeleverd. Net als bij de wasmachine werd ook deze ke... Ver mais

Avaliado com 4 de um total de 5 estrelas

Toen ik in mijn nieuwe studio kwam te wonen, moest ik een hoop dingen tegelijk regelen + kopen.. Het was fijn dat ik een wasmachine kon leasen en dat ie werd gebracht en aangesloten. Lang gebruik va... Ver mais

Avaliado com 3 de um total de 5 estrelas

Levering ging snel en de machine is fijn in gebruik. Alleen: pay-per-use is niet wat wij ervan hadden verwacht. Wij wassen weinig en dachten dat wij alleen voor de daadwerkelijke wasjes zouden gaan be... Ver mais

Avaliado com 1 de um total de 5 estrelas

Ik moet mijn behoorlijk frustratie"s even kwijt over HOMIE wie ja HOMIE. Bah bah bah wat kunnen jullie toch een onzin verkondigen over de mail. Ik heb door een fout van Kuario en van HOMIE in J... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Eletrodomésticos
  2. Locadora de Eletrônicos
  3. Loja de máquinas de lavar e secadoras

Escrito pela empresa

Homie is a young organization offering an innovative Pay-Per-Use model for white goods appliances. Since 2018, we have been delivering good, sustainable washing machines, dryers, dishwashers and refrigerators combined with strong customer service. With Homie you pay per use. We deliver your machine and connect it for you and we ensure that you always have a working machine at home.


Informações de contato

3,6

Bom

O TrustScore é 3.5 de um total de 5

216 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 66% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,6

Todas as avaliações

(216)

10 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

highly recommend

Homie is very easy, fast and customer-friendly. At very beginning I have a problem for internet connection, Homie solved this problem very fast. The website is also very clear. Each time I have problem to email them, they always replied very fast and solved my problem. The washing machine is good, and I think the price is reasonable, especially there is no deposit at all. If you want to rent a washing machine, I will recommend this

19 de dezembro de 2019
Avaliação não solicitada
logotipo da Homie Pay-Per-Use

Resposta da Homie Pay-Per-Use

Dear Yiyuan,
Thank you very much for this review.
If you experience any problems do not hesitate to contact us, and we will solve them as quickly as possible.
Regards, Beau

Avaliado com 5 de um total de 5 estrelas

Amazing service

Excellent idea, I love the eco-friendliness. Delivery took less than 24 hours and installation at most 15 minutes. The price came as a total surprise for me when I first saw it while browsing different options, no costs at all other than the pay-per-use. Homie's service is super convenient and pleasant, I could not recommend it enough. Thanks, Homie!

28 de novembro de 2019
Avaliação não solicitada
logotipo da Homie Pay-Per-Use

Resposta da Homie Pay-Per-Use

Dear Kevin, Thank you very much for this amazing review. We are super happy with it.
If you recommend us to someone, do not forget to tell them they should mention your name in the order. This way we will give you €10 washing credit!
Have a nice day, Beau

Avaliado com 5 de um total de 5 estrelas

Vrijdag gemaild

Vrijdag gemaild, nu woensdag de eerste was gedraaid, super nette levering, fijn contact.
Ik start nu de eerste maand en ben erg benieuwd, dusver bevalt het me al meer dan goed!

13 de novembro de 2019
Avaliação não solicitada
logotipo da Homie Pay-Per-Use

Resposta da Homie Pay-Per-Use

Beste Jolanda,
Fijn om te horen dat je tot nu toe tevreden bent met Homie!
De eerste maand mag je heerlijk gratis wassen, geniet ervan.

Vriendelijke groet,
Beau

Avaliado com 5 de um total de 5 estrelas

Perfect service

Perfect service, low risk. I like the fact that the business model makes me more aware of the heat at which I wash.

11 de novembro de 2019
Avaliação não solicitada
logotipo da Homie Pay-Per-Use

Resposta da Homie Pay-Per-Use

Dear Kristel,
Thank you very much for this review!
Happy washing, Beau

Avaliado com 5 de um total de 5 estrelas

I love the concept

I love the concept, I love the execution. Really good for people who anyone who cares about sustainability. And if you don't care, also good when you're renting temporarily and you got no washing machine.

5 de novembro de 2019
Avaliação não solicitada
logotipo da Homie Pay-Per-Use

Resposta da Homie Pay-Per-Use

Dear Ignasi,
Thank you very much for your review. Our contract has a minimum duration of six months, so you are right: Homie is also nice for people who are looking for a temporary washing solution.
Have a nice day!
Regards, Beau

Avaliado com 5 de um total de 5 estrelas

Highly recommend!

We have had our washing machine for 2 months and it has been great! The setup is very convenient for expats living here on a mid-term basis. They installed the washing machine within a few days after signing up. The customer service has been great, it is very good value and topping up our account online is very easy.

3 de novembro de 2019
Avaliação não solicitada
logotipo da Homie Pay-Per-Use

Resposta da Homie Pay-Per-Use

Dear Sarah,
Thank you very much for this review. Good to see that you are happy with the washing machine and our service.
Kind regards, Beau

Avaliado com 5 de um total de 5 estrelas

Zeer tevreden. Geweldige oplossing.

Zeer tevreden. De service was super. Van bestelling, contact tot levering, alles ging erg makkelijk en vlot.
Je ontvangt een zeer goede wasmachine thuis, deze wordt voor je gebracht (voor mij naar de 2e verdieping) én geïnstalleerd, zonder kosten. Daarbij was het gebruik de eerste maand ook nog eens gratis!

De machine is erg fijn, met meerdere standen en ben erg tevreden met het resultaat.

Ik zou Homie aan iedereen aanraden die een nieuwe wasmachine zoekt. Het wordt je allemaal erg gemakkelijk gemaakt en hebt een topmachine zonder vooraf te hoeven investeren.

Er zijn veel initiatieven om te zorgen voor minder milieuvervuiling en onnodig energieverbruik, maar vele werken (nog) niet omdat het mensen te veel moeite kost en ze er geen economisch voordeel in zien. Juist daarom vind ik Homie zo slim, want het maakt je niet alleen persoonlijk makkelijker, ook economisch gezien is het in de meeste gevallen voordeliger. Daarom zie ik een toekomst waarin er veel meer apparatuur wordt hergebruikt en daardoor minder onnodig word weggegooid.

3 de novembro de 2019
Avaliação não solicitada
logotipo da Homie Pay-Per-Use

Resposta da Homie Pay-Per-Use

Beste Wouter,

Dankjewel voor deze super positieve review. Wij zouden het niet beter kunnen uitleggen, met Homie proberen we inderdaad goede zuinige apparaten voor iedereen beschikbaar te maken en tegelijk duurzaam bezig te zijn.

Vriendelijke groet, Beau

Avaliado com 5 de um total de 5 estrelas

De uitkomst voor wie weinig geld heeft…

De uitkomst voor wie weinig geld heeft (uitkering) ik wasten nog op de hand maar werd dit zo zat ideaal homie pay per use

2 de novembro de 2019
Avaliação não solicitada
logotipo da Homie Pay-Per-Use

Resposta da Homie Pay-Per-Use

Beste Ben,
Met Homie willen we voor iedereen goede energiezuinige A+++ apparaten beschikbaar maken. Ook voor mensen die minder te besteden hebben en niet zomaar grote uitgaves kunnen doen zoals het kopen van een wasmachine. Dit is ook de reden dat wij bijvoorbeeld geen borg vooraf vragen.

We vinden het super om te lezen dat we jou hebben kunnen helpen!

Vriendelijke groet, Beau

Avaliado com 5 de um total de 5 estrelas

Awesome service

Awesome service, friendly, helpful and quick service!
Nothing to complain about and would definitely recommand!

1 de novembro de 2019
Avaliação não solicitada
logotipo da Homie Pay-Per-Use

Resposta da Homie Pay-Per-Use

Dear Sebastian,
Thank you very much for this review. Good to see that you are happy with our service!
If you recommend us to someone and he/she signs up, do not forget to tell them to mention your name in the order. We will then give you €10 washing credit.

Kind regards,
Beau

Avaliado com 5 de um total de 5 estrelas

Super easy going service

It is just a great idea! Ordering a washing machine is super easy and they deliver and install it super quickly and smoothly. Everything works perfectly, I pay only per use. Highly recommended!

1 de novembro de 2019
Avaliação não solicitada
logotipo da Homie Pay-Per-Use

Resposta da Homie Pay-Per-Use

Dear Paulina,
Thank you very much for your review.
If you recommend us to someone and he/she signs up, do not forget to tell them to mention your name in the order. We will then give you €10 washing credit.

Kind regards,
Beau

Avaliado com 5 de um total de 5 estrelas

Great company and excellent customer service

I've rented a washing machine from Homie for the last year and I absolutely love the idea. Signing up was super easy, the delivery was fast and without any problems. Customer service is excellent. I'm now moving to an area where they don't operate so I contacted them and they sent someone to pick up the washing machine within a few days. Highly recommend!

29 de outubro de 2019
Avaliação não solicitada
logotipo da Homie Pay-Per-Use

Resposta da Homie Pay-Per-Use

Dear Hester, Thank you very much for your review. Hopefully, we see you again in the future!
(maybe if we are able to deliver our products worldwide).

Avaliado com 5 de um total de 5 estrelas

Fantastic idea and great execution

Fantastic idea and great execution. The website is self-explanatory, Homie staff is very supportive. Delivery and installation were efficient and on time. I couldn't recommend it enough!

26 de outubro de 2019
Avaliação não solicitada
logotipo da Homie Pay-Per-Use

Resposta da Homie Pay-Per-Use

Dear Katya, Thank you very much for this review!
Kind regards, Beau

Avaliado com 5 de um total de 5 estrelas

Super service

Super service, aardige lui en echt snel gebeurd.
Ook telefonisch zeer aardig en meedenken naar oplossing. Warme douche! Dikke pluim! Ga zo door, raad het echt iedereen aan.

26 de outubro de 2019
Avaliação não solicitada
logotipo da Homie Pay-Per-Use

Resposta da Homie Pay-Per-Use

Beste Arian, Dankjewel voor deze review. Super fijn dat je enthousiast over Homie bent.
Vriendelijke groet, Beau

Avaliado com 5 de um total de 5 estrelas

Fijne en snelle service

Fijne en snelle service! Goed apparaat. Leuk dat de eerste maand gratis is. Kun je er even aan wennen. Grappig om van elk wasje een mail te krijgen wanneer de was klaar is. Ben blij dat ik deze website (toevallig) gevonden heb. Ik vind het echt een goed en slim concept!

21 de outubro de 2019
Avaliação não solicitada
logotipo da Homie Pay-Per-Use

Resposta da Homie Pay-Per-Use

Beste Lisette,
Dank voor je review, wij zijn ook erg blij dat je onze website toevallig gevonden hebt!

Wij zijn hard ons best aan het doen om onze naamsbekendheid te verbeteren zodat meer mensen "bewust" op onze website terecht komen. Mocht je nog mensen kennen die misschien ook interesse in Homie hebben, laat het ze dan vooral weten! Wanneer ze jou naam noemen in de order krijg je 10 euro wastegoed. Wij blij, jij blij en onze nieuwe klant blij.

Vriendelijke groet,
Beau

Avaliado com 5 de um total de 5 estrelas

Absoluut tevreden!!

Absoluut tevreden!!! Niks op aan te merken. Ga zo door!!!

11 de outubro de 2019
Avaliação não solicitada
logotipo da Homie Pay-Per-Use

Resposta da Homie Pay-Per-Use

Dank voor de review! Groet Beau

Avaliado com 5 de um total de 5 estrelas

I just moved into a new place and…

I just moved into a new place and noticed that our local laundrette was expensive and not that clean, so I started looking into alternatives. I saw a bunch of sites that offered a washing machine for a monthly cost AND you still paid per wash, delivery and for them to pick it up after a year. But then I found Homie.

I thought it was too good to be true, honestly. Read through their contracts and even emailed them to make sure I had understood everything correctly. No deposit? No delivery fee? No installation fee? And no, I didn't have to pay any of those. Also, my first month would be totally free.

Their customer service have been quick to answer and the washing machine was delivered in less than 24 hours. I ordered it around 2pm and it was here around 9am the day after.

I can't recommend Homie enough to anyone who needs a washing machine. No more carrying stuff to a dirty laundrette and sit and wait. I can wash my clothes in my Homie washing machine whenever I want and I get an email when it's finished, so simple.

Sorry for the novel, but it's so very rare that I get to use a product that is this good and with this good service.

(The only thing I can give feedback on is that the delivery guy didn't know that the machine only worked on 2.4Ghz, and my wifi was currently only on 5ghz, but that was easily fixed)

10 de outubro de 2019
Avaliação não solicitada
logotipo da Homie Pay-Per-Use

Resposta da Homie Pay-Per-Use

Dear John,
Thank you for this lovely novel ;) We are really happy with your review and feedback.
Hopefully we can keep you as our customer for a long time! Please know, you can contact us when there is something wrong with your Homie and we will help you asap.
A final tip: when people order a Homie and mention your name in the order, you get 10 euros in washing credit! Refreshing regards, Beau

Avaliado com 5 de um total de 5 estrelas

Snelle service

Snelle service, en elke maand een duidelijk en helder overzicht. Na elke wasbeurt krijg je direct een berichtje met wat de was heeft gekost.

2 de outubro de 2019
Avaliação não solicitada
logotipo da Homie Pay-Per-Use

Resposta da Homie Pay-Per-Use

Beste Esther,

Wij zijn SUPER BLIJ met je recentie.
Natuurijk omdat we een blije klant hebben, maar ook omdat dit onze 100ste review is!
Heel erg bedankt. Mocht er ooit iets met je Homie aan de hand zijn, laat het ons vooral weten.
Veel wasplezier.

Vriendelijke groet,
Beau

Avaliado com 5 de um total de 5 estrelas

I just love this Homie system

I just love this Homie system. What can I say, it has made me even more environmental conscious that I already was. Thanks Homie!

1 de outubro de 2019
Avaliação não solicitada
logotipo da Homie Pay-Per-Use

Resposta da Homie Pay-Per-Use

Dear Barbara,
Thank you very much for this review. Keep up the good work.
Happy washing.
Regards,
Beau

Avaliado com 5 de um total de 5 estrelas

Zo blij mee goed overzicht over je…

Zo blij mee goed overzicht over je verbruik
Toch geschrokken dat ik meer was dan ik dacht.
Daar ga ik aan werken.
De wasmachine wast goed en maakt weinig herrie.
Alles is overzichtelijk en duidelijk per E-mail transparant .
Ik.kan geen nadeel verzinnen

1 de outubro de 2019
Avaliação não solicitada
logotipo da Homie Pay-Per-Use

Resposta da Homie Pay-Per-Use

Dankjewel voor deze positieve review.

Heel veel succes komende tijd. Hopelijk lukt het om (iets) minder te gaan wassen.
Op Facebook delen we op maandag vaak een wastip, misschien kunnen sommige tips je wel helpen?!
Zo kun je bijvoorbeeld (nog schoon uitziende) kleding die alleen een beetje stikt een nachtje in de vriezer leggen, dit dood de bacteriën en dus ook de geurtjes.

Vriendelijke groet, Beau

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