Hope Macaulay Avaliações 

374
•
O TrustScore é 5 de um total de 5

4,8

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Worth every penny! Made from quality materials and you can feel it. The photos dont do justice of the actual product. I love mine and getting a lot of compliments already first day I wore it.

Avaliado com 5 de um total de 5 estrelas

I bought the Mulberry Colossal knit cardigan in size M/L (I’m a 12/14). The size is perfect and I love the bottom of the sleeves (they are quite tight and I have small wrists but they will keep me war... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

From ordering to delivery everything was smooth and I was able to track the progress from start to finish. The end product far exceeded my expectations. Not only is it a work of art it is incredibly... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

the finished product looks lovely - feels beautiful but I’ve not tried it on as it is a present for my daughter The only thing I would suggest is slightly more information on when the item would... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Design de Moda
  2. também em
  3. Fábrica de Malhas
  4. Loja de Roupas

Escrito pela empresa

At Hope Macaulay, we blend innovation with tradition to create feel-good knitwear that is handcrafted and mindfully made. We proudly celebrate local craftsmanship in our home of Northern Ireland. Hope Macaulay is a family-run, woman-owned contemporary luxury fashion brand, founded by textiles designer Hope Macaulay on the beautiful North Coast of Northern Ireland. Just two years after graduating, Hope Macaulay emerged in 2020 as an inspiring, slow fashion, global brand, hailed by the fashion world as dopamine dressing. What began as Hope knitting alone in her bedroom has expanded into a team of 20 skilled knitters working from home across Northern Ireland, helping keep the traditional cottage industry alive. Hope is best known for her creation of the signature statement piece, the Colossal Knit Cardigan. Unable to find pieces to make from other’s knitting patterns, she developed her own method, just by using her hands. By mastering a unique knitting technique that uses no needles, Hope has trained her knitters to create her designs, her favourites made from sustainably sourced materials like luxury merino wool. Hope’s energetic and surreal designs have been featured in major fashion publications, such as Vogue, GQ, Sports Illustrated, Vanity Fair, and the New York Times, and have adorned celebrities including Gigi Hadid, Naomi Osaka, Jennifer Hudson, Black Pink’s Lisa and Rosalía. Her influence and dedication to mindful, local craftsmanship has also earned her a spot on the prestigious Forbes 30 Under 30 list. Despite the rapid growth and international acclaim, Hope remains dedicated to her roots in Northern Ireland. She continues to support local women by providing them with meaningful work and maintaining a close-knit supply chain. Hope Macaulay is a brand that not only celebrates wearable pieces of art, but also embodies a heartfelt commitment to community and sustainability.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

374 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(374)

148 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Received a very used sweater with…

Received a very used sweater with stains threads coming out . It looked like some one wore it for a long time and trashed it. Definitely not what you expect for a 600 usd “high end” product !

7 de agosto de 2025
logotipo da Hope Macaulay

Resposta da Hope Macaulay

Hi Nicole.

Thank you for your feedback. We’re sorry to hear the condition of the sweater did not meet your expectations. Please note that this item was purchased during our sample sale, where pieces are sold as-is and this particular cardigan was described as worn due to their use in showrooms or fittings. These sales are intended for customers looking for unique archival pieces at a significant discount, with the understanding that signs of wear may be present. That said, we truly value your input and will review how we communicate these details to ensure more clarity in the future.

Avaliado com 5 de um total de 5 estrelas

Easy ordering

Easy ordering. Communication was excellent. Beautiful cardigan thank you Carol. A real
Investment xx

5 de agosto de 2025
logotipo da Hope Macaulay

Resposta da Hope Macaulay

Hi Sheila, thank you for this amazing review we hope you love wearing your Hope Macaulay knitwear piece ❤️

Avaliado com 5 de um total de 5 estrelas

Hope-Macaulay … Magical

Hope-Macaulay is a wonderful collection of knitters and support staff. The staff responds
quickly to any questions. I have been lucky enough to buy 2 cardigans for myself and one for my daughter. Unpacking a HM box, without exaggeration, is magical. The sweaters are colorful, skillfully crafted, beautifully packaged. And I’ve never received so many compliments about a single piece of clothing. Honestly, wearing your cardigan is like the feeling of a lovely hug from Ireland. I am a fan.

1 de agosto de 2025
logotipo da Hope Macaulay

Resposta da Hope Macaulay

Hi Kathleen, wow! We are so pleased you receive so many compliments in your Hope Macaulay knitwear piece ❤️ What a wonderful description of receiving one of our items, thank you.

Avaliado com 5 de um total de 5 estrelas

Love the cardigan I ordered ,and then…

Love the cardigan I ordered ,and then received this week .It is a one off expensive item which will be very special for me .It would be out of my price range on a regular basis .
I watch the programme ‘Our Lives ‘ and was so taken with the whole set up you have all achieved ,I felt I wanted to support you as well as own something very individual.I am sure you will be an inspiration to other young designers .

1 de agosto de 2025
logotipo da Hope Macaulay

Resposta da Hope Macaulay

Hi Caroline, thank you for your wonderful support on our documentary and for your recent purchase with us ❤️

Avaliado com 5 de um total de 5 estrelas

I ordered this garment for my daughter…

I ordered this garment for my daughter in laws 40th birthday and did not expect it to arrive on time, but it has arrived and i am delighted with it. Its is beautiful and being a pink girlie i know she will love it.
Thankyou
Dawn

31 de julho de 2025
logotipo da Hope Macaulay

Resposta da Hope Macaulay

Hi Dawn, thank you for this wonderful review ❤️

Avaliado com 5 de um total de 5 estrelas

The sweaters a beautiful

The sweaters a beautiful. The quality of the material used is exceptional. Don’t be turned away because of the cost. They are so worth it. I just bought my fourth one.

18 de julho de 2025
logotipo da Hope Macaulay

Resposta da Hope Macaulay

Hi Rose, wow thank you for all of your purchases with us, we really appreciate it ❤️

Avaliado com 5 de um total de 5 estrelas

I love my cardigan… it’s beautiful……

I love my cardigan… it’s beautiful… what would be more bespoke is for you to let us know the journey of the garments instead of us having to log on that wasn’t that simple but that’s me being really picky

25 de julho de 2025
logotipo da Hope Macaulay

Resposta da Hope Macaulay

Hi Zoie, thank you for your feedback. We try to make our production process as clear as possible by using our knitter tracker ❤️

Avaliado com 5 de um total de 5 estrelas

I absolutely love my cardigan

I absolutely love my cardigan. It is so unique. I was surprised how heavy it is.

24 de julho de 2025
logotipo da Hope Macaulay

Resposta da Hope Macaulay

Hi Erin, we are so pleased you love your unique Hope Macaulay cardigan ❤️ Thank you.

Avaliado com 5 de um total de 5 estrelas

Your product fitted everything but…

Your product fitted everything but unfortunately you didn’t include on your details that the product I bought is unable to be washed. If I had known that I wouldn’t have even contemplated buying it. I never go to a dry cleaner & I think you’re giving out misleading information. I’ll let you know the result when I wash my product.
Watch this space !!!
Maggi Stobbs

25 de julho de 2025
logotipo da Hope Macaulay

Resposta da Hope Macaulay

Hi Maggi, Thank you for your feedback and for supporting our small handmade brand!

We’re sorry to hear you were disappointed about the care instructions. Each of our handmade pieces includes a care label with guidance, and we also provide a detailed care guide on our website, which recommends gentle spot cleaning or taking your item to a professional dry cleaner. We also suggest using a knitwear comb to help care for the item. Please read more here: https://hopemacaulay.com/pages/mini-hope-macaulay-guide

If you have any questions, we’re always happy to help!

Avaliado com 5 de um total de 5 estrelas

A brilliant service

Hello, Even though Royal Mail failed to scan my tracked 24 parcel sent from the UK it arrived days later via 'snail mail'.

Francesca immediately notified me of the good news. Such a lovely gesture and at the same time sent me my refund in full.

A very brilliant service - thank you

15 de julho de 2025
logotipo da Hope Macaulay

Resposta da Hope Macaulay

Hi Muriel, thank you so much for leaving this amazing review ❤️ We are pleased the issue got sorted in the end.

Avaliado com 5 de um total de 5 estrelas

Gorgeous Knits

A fabulous cardigan in a stunning pink! Absolutely in love with it. Beautifully packed a joy to open. Thank you.

11 de julho de 2025
logotipo da Hope Macaulay

Resposta da Hope Macaulay

Hi Valerie, thank you for taking the time to leave this lovely review ❤️

Avaliado com 5 de um total de 5 estrelas

Amazing products

Amazing products, I’m so in luv with my cardigan

11 de julho de 2025
logotipo da Hope Macaulay

Resposta da Hope Macaulay

Hi Gillian, we are so pleased you are in love with your Hope Macaulay cardigan thank you ❤️

Avaliado com 3 de um total de 5 estrelas

Poor Customer Service

The cardigan is nice but the lack of communication spoilt the experience. I waited well over the four weeks and my email enquiring about a likely delivery date went unanswered. However, a day or so after my email the knitter tracker facility showed that my parcel was on the way.

10 de julho de 2025
logotipo da Hope Macaulay

Resposta da Hope Macaulay

Hi Maria, thank you for your feedback. I can see that your query was replied to on the same day, maybe it went into your junk folder. As explained, we experienced a one-off supplier delay so your order went slightly over the deadline which we explained and apologised for. We are deeply sorry you had to wait longer than expected and hope you love your knitwear piece ❤️

Avaliado com 5 de um total de 5 estrelas

Gorgeous

Gorgeous. Simply gorgeous. FYI Sleeves are definitely on the long side.

3 de julho de 2025
logotipo da Hope Macaulay

Resposta da Hope Macaulay

Hi Laurie thank you for this wonderful review ❤️

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais