Hope Macaulay Avaliações 

374
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Worth every penny! Made from quality materials and you can feel it. The photos dont do justice of the actual product. I love mine and getting a lot of compliments already first day I wore it.

Avaliado com 5 de um total de 5 estrelas

I bought the Mulberry Colossal knit cardigan in size M/L (I’m a 12/14). The size is perfect and I love the bottom of the sleeves (they are quite tight and I have small wrists but they will keep me war... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

From ordering to delivery everything was smooth and I was able to track the progress from start to finish. The end product far exceeded my expectations. Not only is it a work of art it is incredibly... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

the finished product looks lovely - feels beautiful but I’ve not tried it on as it is a present for my daughter The only thing I would suggest is slightly more information on when the item would... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Design de Moda
  2. também em
  3. Fábrica de Malhas
  4. Loja de Roupas

Escrito pela empresa

At Hope Macaulay, we blend innovation with tradition to create feel-good knitwear that is handcrafted and mindfully made. We proudly celebrate local craftsmanship in our home of Northern Ireland. Hope Macaulay is a family-run, woman-owned contemporary luxury fashion brand, founded by textiles designer Hope Macaulay on the beautiful North Coast of Northern Ireland. Just two years after graduating, Hope Macaulay emerged in 2020 as an inspiring, slow fashion, global brand, hailed by the fashion world as dopamine dressing. What began as Hope knitting alone in her bedroom has expanded into a team of 20 skilled knitters working from home across Northern Ireland, helping keep the traditional cottage industry alive. Hope is best known for her creation of the signature statement piece, the Colossal Knit Cardigan. Unable to find pieces to make from other’s knitting patterns, she developed her own method, just by using her hands. By mastering a unique knitting technique that uses no needles, Hope has trained her knitters to create her designs, her favourites made from sustainably sourced materials like luxury merino wool. Hope’s energetic and surreal designs have been featured in major fashion publications, such as Vogue, GQ, Sports Illustrated, Vanity Fair, and the New York Times, and have adorned celebrities including Gigi Hadid, Naomi Osaka, Jennifer Hudson, Black Pink’s Lisa and Rosalía. Her influence and dedication to mindful, local craftsmanship has also earned her a spot on the prestigious Forbes 30 Under 30 list. Despite the rapid growth and international acclaim, Hope remains dedicated to her roots in Northern Ireland. She continues to support local women by providing them with meaningful work and maintaining a close-knit supply chain. Hope Macaulay is a brand that not only celebrates wearable pieces of art, but also embodies a heartfelt commitment to community and sustainability.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

374 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as avaliações

(374)

148 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

A cuddle as well as a cardigan

I feel so warm and hugged by my cardigan. The quality is excellent. The size and shape are great. I can’t wait for the weather to get cold.

29 de agosto de 2025
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Resposta da Hope Macaulay

Hi Patricia, thank you for this heart warming review ❤️

Avaliado com 5 de um total de 5 estrelas

Customer service team were great

Customer service team were great. Responsive and accommodating. The product is fantastic in all aspects. Our only complaint was the courier provider wasn't very good, which made us nervous with such an expensive product.

28 de agosto de 2025
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Resposta da Hope Macaulay

Hi Martin, thank you for this feedback. We are so glad you are happy with your product and our service. Sorry that the courier didn't meet your expectations!

Avaliado com 5 de um total de 5 estrelas

Chunky knit cardigan

My chunky knit cardigan is one of the most beautiful pieces that I own! It is absolutely stunning. The cardigan is perfect for cold winter days, and as someone who can’t stand the cold, this is perfect! The piece itself is so well made, and the colour is perfect. Ever since I’ve been wearing it, I’ve gotten so many compliments.

28 de agosto de 2025
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Resposta da Hope Macaulay

Hi Shania, wow thank you for this wonderful feedback! We are over the moon you are happy with your knit and getting so many compliments ❤️

Avaliado com 5 de um total de 5 estrelas

Of course the cardigan is beautiful

Of course the cardigan is beautiful, but I would add that the communication and care and attention have been stellar.
The first cardi was too big and it was as easy as can be to return it and receive a smaller replacement.
I can't wait to wear my sweater.

31 de julho de 2025
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Resposta da Hope Macaulay

Thank you so much for this amazing feedback ❤️

Avaliado com 5 de um total de 5 estrelas

Something different and unique.

Beautiful knitwear .Fantastic wool and colours.Bought for my daughter for Christmas. Delivery quicker than first thought it would be. Saving up for one for myself .

28 de agosto de 2025
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Resposta da Hope Macaulay

Hi Christine, thank you for this lovely feedback ❤️

Avaliado com 5 de um total de 5 estrelas

The quality is impeccable!

The quality is impeccable!

15 de agosto de 2025
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Resposta da Hope Macaulay

Hi Suchi, thank you so much for commenting on the high quality aspects of our products ❤️

Avaliado com 5 de um total de 5 estrelas

Super

Super. Je suis heureux. 💕💕💕

11 de agosto de 2025
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Resposta da Hope Macaulay

Hi there, thank you for taking the time to leave this review! We are so pleased you love your new Hope Macaulay piece ❤️

Avaliado com 5 de um total de 5 estrelas

Great customer service!

Great customer service! I initially contacted customer care with a query on sizing. I received a prompt and helpful reply. The cardigan I ordered is a lovely design, using beautiful colours and yarns. Regrettably, I was disappointed with the standard of hand knitting of my particular garment and very reluctantly returned. I followed the simple and clear returns policy, and quickly received a full refund.

8 de agosto de 2025
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Resposta da Hope Macaulay

Hi Dianne, thank you for taking the time to share your experience. We’re so pleased to hear that our customer care team could assist you promptly and that you loved the design and yarns of the cardigan. We’re truly sorry the hand-knitting quality of this particular piece did not meet your expectations - each garment is individually crafted, and while that makes them unique, we understand it can also result in variations. We’re glad the returns process was smooth and that your refund was handled quickly. We do hope to welcome you back in the future and help you find a piece you’ll love.

Avaliado com 5 de um total de 5 estrelas

I’ve just received my Gooseberry…

I’ve just received my Gooseberry Colossal Knit Cardigan and it is FABULOUS- I feel gorgeous in it - Lucinda, the lady who knitted it, is a genius - to think she made it with no needles is amazing - it feels like you’re wearing a massive cosy hug - perfect for the winter or a cold house - I love it - thank you all for a great experience and a wonderful cardie 😍

15 de agosto de 2025
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Resposta da Hope Macaulay

Hi Ruby, thank you so much ❤️ We can't wait for you to wear your Gooseberry Colossal Knit Cardigan during the chillier months!

Avaliado com 5 de um total de 5 estrelas

Fabulous 2 cardigans

Fabulous 2 cardigans. Good information at all stages along the way. 2nd delivery was a bit delayed by Royal Mail . However a quick response from Francesca was helpful and my cardigan was delivered the next day. Unique and beautiful design and knitting.

8 de agosto de 2025
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Resposta da Hope Macaulay

Hi Andrea, thank you for taking the time to leave this lovely review ❤️

Avaliado com 5 de um total de 5 estrelas

Beautifully handmade cardigan which…

Beautifully handmade cardigan which will last forever. Gorgeous wool and expertly made. Can't wait to wear it!

14 de agosto de 2025
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Resposta da Hope Macaulay

Hi Michala, we are so pleased you love your new Hope Macaulay piece thank you ❤️

Avaliado com 3 de um total de 5 estrelas

Product is lovely but the cardigan was…

Product is lovely but the cardigan was a gift and as I hadn’t been informed when it was coming my wife saw the box before I got home and it would have been fine apart from the HOPE banner all the way round it. Her birthday isn’t until November so that’s one surprise gone.

14 de agosto de 2025
logotipo da Hope Macaulay

Resposta da Hope Macaulay

Hi Paul, thank you for your feedback. Apologies that your experience wasn't as expected. Once our items are dispatched you should have received tracking information via email. Furthermore, if you had of contacted our customer care team we would have sent your wife's birthday gift in discreet packaging so the surprise wasn't ruined. We hope she loves her Hope Macaulay gift despite this.

Avaliado com 1 de um total de 5 estrelas

Gift card

I bought a £100 online gift voucher for my sisters Christmas present, when she went to redeem it she found someone had fraudulently used it. When she reported it to customer services they said they couldn't do anything about it as they don't have anything in place to stop this happening even though they had all the details of the person who used it. So anyone thinking it safe to buy a voucher please think carefully as the thoughtful present you give to a loved one could be stolen by a thief. 🤬

4 de janeiro de 2025
Avaliação não solicitada
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Resposta da Hope Macaulay

Hi Terri, thank you for your feedback. Our e-gift cards are issued as a unique code that is sent directly to the email address provided at checkout and not shared anywhere else. For data protection reasons, we’re unable to share any personal details connected to an order. I hope you can understand and appreciate this policy.

Avaliado com 3 de um total de 5 estrelas

Let’s be honest here

Let’s be honest here: the item is amazingly well made, by hand of course. But when you spend £400 on an item, 48hr delivery through RM seems a little off. I would have paid a bit more for a trackable delivery.
Again, the item is worth every penny and is truly one of kind, but not being able to track something of this value through its journey seems odd.

31 de julho de 2025
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Resposta da Hope Macaulay

Hi Graham, thank you for your feedback. You should have received an email once we dispatched your order with tracking details from Royal Mail, we are sorry this did not happen and will keep an eye on this going forward.

Avaliado com 5 de um total de 5 estrelas

Gorgeous

Gorgeous. So soft I love it.

7 de agosto de 2025
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Resposta da Hope Macaulay

Thank you Sarah ❤️

Avaliado com 5 de um total de 5 estrelas

Beautiful hand knitted jumper!

Beautiful jumper and so comfortable. The wool is gorgeous. Really pleased with it and it’s nice to know that it was hand knitted by a local knitter. Fab design. Thank you!

7 de agosto de 2025
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Resposta da Hope Macaulay

Hi Sharon, wonderful! We are so pleased you are happy with your Hope Macaulay piece ❤️

Avaliado com 5 de um total de 5 estrelas

Love your items

Love your items. This was my second big knit cardigan from you!
Deliverytime is a bit long but all worth it

7 de agosto de 2025
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Resposta da Hope Macaulay

Hi Sandra, thank you for purchasing another knitwear piece from Hope Macaulay and for your patience in their production due to our handmade to order model, this helps us to minimise waste ❤️

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