The actual process of buying my Fiido C11 pro was easy through the cyclescheme. But I found the updates regarding delivery was very poor. The link between the bike seller, the storage location/dispatc... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I specified Horizon Micromobility as the supplier for my cycle to work scheme. Mainly as they had in stock all the cycles I was interested in. The whole deal was sorted out quickly and efficiently... Ver mais
A empresa respondeu
Slow despatch but after a brief call recognised an error and rectified very quickly with next day delivery and refund of postage. Excellent product, price and service. Will definitely use again. Thank... Ver mais
A empresa respondeu
Customer service is brilliant, I wanted a Fiido and Horizon was the only company I found that would do one on my works company scheme. Matt was super helpful with sorting it out and responded to my en... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Specialists in the new and growing area of micromobility, electric bike, e-scooters spares & accessories
Informações de contato
Kingfisher Works, Tag Lane, RG10 9SH, Hare Hatch, Reading, Berkshire, Reino Unido
- hello@horizonmicromobility.com
- horizonmicromobility.com
4,6
Excelente
295 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Fast delivery and great customer…
Fast delivery and great customer service.Thank you
2 de setembro de 2024
Resposta da Horizon Micromobility
Many thanks for your review 😀
Great bike great price
Great bike. Great price
Matt was very responsive and answered all my questions re the Estari bike
It’s nice to support a small business and get 5* support
2 de setembro de 2024
Resposta da Horizon Micromobility
Many thanks for your review 😀 Enjoy the Estarli!
The item purchased was by some way…
The item purchased was by some way cheaper than other outlets and arrived well on time with no issues. Glad to have done business.
29 de agosto de 2024
Resposta da Horizon Micromobility
Many thanks for your review, we're happy to hear you were pleased with the service provided 😀
very quick and easy to make the order…
very quick and easy to make the order and received item very quickly and very well packaged, got the item wanted, thank you very much for a great service
27 de agosto de 2024
Resposta da Horizon Micromobility
Many thanks for your review, we're happy to hear you were pleased with the service provided 😀
The accommodating staff answered all my…
The accommodating staff answered all my queries and posted the item ASAP I received it in good time and perfect condition. It fits my e-bike and works perfectly fine.
19 de agosto de 2024
Resposta da Horizon Micromobility
Thank you for taking the time to leave a review. Happy to hear you were please with the serive provided.
Resposta da Horizon Micromobility
Hello - many thanks for taking the time to leave us a review 😀
Great customer service
I made an inquiry with Horizon Micromobility re delivery of my charger. Very speedy attention and I received the charger within 48hrs. Happy? Happy!
13 de agosto de 2024
Resposta da Horizon Micromobility
Hello - many thanks for leaving us a review 😀
Good communication
Good communication. Good support. Simple trouble free process. Delivered on time (with updates) and of course the bike is fantastic - thank you
16 de agosto de 2024
Bosch Phoneholder/charger
Easy to find what I needed, to make the order and then efficient delivery
5 de agosto de 2024
Resposta da Horizon Micromobility
Hiya - many thanks for spending the time to leave a review for your purchase
Resposta da Horizon Micromobility
Hiya - many thanks for spending the time to leave a review for your purchase
Synch super monkey
From start to finish very efficient and professional. A pleasure doing business with Horizon Micromobilty. Would highly recommend.
30 de julho de 2024
Resposta da Horizon Micromobility
Hi Robert, Great to hear you're loving the Synch, they're great bikes and a great company to deal with. Enjoy the bike! 😀
clear communication and fast delivery
26 de julho de 2024
Resposta da Horizon Micromobility
Hi - thanks for leaving us a review 😀
Good for Bosch parts.
Purchased a Bosch tracking module and a great explanation on the website site page on what type I need of the two similar modules and by doing so it was the correct one one I purchased.
Good communication and fast delivery with a good purchase price.
Will buy from them again.
24 de julho de 2024
Resposta da Horizon Micromobility
Many thanks for the review and we're happy to hear you found the product description useful. We do try to add as much information as possible so customer can make the correct choice and order the right product.
Resposta da Horizon Micromobility
Thanks for leaving us a review
Go to shop
Really friendly and great support from Matt regarding a SUPER73 R Adventure bike. I would definitely use this shop again as the way they dealt with me as a customer was very assuring
25 de julho de 2024
Avaliação não solicitada
Resposta da Horizon Micromobility
Hi Saad
Many thanks for leaving us a review
Resposta da Horizon Micromobility
Hi Linda
Many thanks for your review.
Resposta da Horizon Micromobility
Hi Terry - many thanks for your review 😀
Resposta da Horizon Micromobility
Hi Michael - thank you for your review 😀
Every from ordering to delivery wàs…
Every from ordering to delivery wàs helpful and excellent
27 de junho de 2024
Resposta da Horizon Micromobility
Many thanks for your review
Good communication about delivery
Good communication about delivery, everything arrived as agreed
14 de junho de 2024
Resposta da Horizon Micromobility
Hi - many thanks for leaving a review.
All the best the Customer Services Team
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