Product was niet op voorraad, heb direct een appje gekregen toen het weer beschikbaar was. Snelle en vriendelijke reactie en een goed product geleverd gekregen.
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I ordered from HorseOnline.com and was very impressed with the experience. The website is easy to navigate, the product descriptions are accurate, and the checkout process was simple. My order was... Ver mais
A empresa respondeu
Top ervaring! Met Black Friday een scheermachine gekocht, de volgende dag al binnen, heel degelijk ingepakt. En een hele scherpe prijs. Mogen andere webshops een voorbeeld aan nemen. Ik kom graag onli... Ver mais
A empresa respondeu
Eigenlijk alles is vlekkeloos gegaan, maar... Op de website staat in de banner "voor 15.00 besteld, vandaag verzonden". In de bevestigingsmail staat vervolgens een langere verzendtijd terwijl het op v... Ver mais
Detalhes da empresa
Escrito pela empresa
HorseOnline is een ruitersportzaak met webwinkel. Volledig aanbod voor paard & ruiter, met de focus op de wedstrijdruiters en springsport.
Informações de contato
Handelsweg 8A, 5492NL , Sint-Oedenrode, Holanda
- +31 6 124 01 941
- info@robvanboxtel.com
- horseonline.com
4,6
Excelente
289 avaliações
Respondeu a 100% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta de HorseOnline.com
Dear Lucy,
Thank you for your review.
We have carefully looked into your situation, including all available data and order records. Based on this, we were unable to find a completed order or registered payment under your details. It appears that the product may have been added to the cart, but the checkout process was not fully completed, which means no order was placed in our system.
As a result, we unfortunately did not receive a payment or order confirmation, and therefore no shipment could be processed from our side.
We also noticed that we have not received any prior communication regarding this matter. Today, we tried reaching out to you by phone to get in touch and help resolve this, but were unable to reach you.
Of course, we would really like to sort this out together. You can easily place a new order via our website, and once the payment is completed, we will make sure your order is shipped the same day.
If you have any questions or need assistance, please feel free to contact us directly. We are here to help.
Kind regards,
Team HorseOnline
Product was niet op voorraad
Product was niet op voorraad, heb direct een appje gekregen toen het weer beschikbaar was. Snelle en vriendelijke reactie en een goed product geleverd gekregen.
10 de março de 2026
Resposta de HorseOnline.com
Bedankt voor je positieve review! Fijn om te horen dat je tevreden bent met onze producten en service. We waarderen je feedback enorm en hopen je in de toekomst weer te mogen helpen.
❤️ Team HorseOnline
Snelle service en altijd bereikbaar via…
Snelle service en altijd bereikbaar via whatsapp voor allerlei vragen.
3 de março de 2026
Resposta de HorseOnline.com
Bedankt voor je positieve review! Fijn om te horen dat je tevreden bent met onze producten en service. We waarderen je feedback enorm en hopen je in de toekomst weer te mogen helpen.
❤️ Team HorseOnline
Items on time arrived before expected…
Items on time arrived before expected delivery
9 de março de 2026
Resposta de HorseOnline.com
Thank you for your positive review! We’re glad to hear that you’re happy with our delivery time, products, and service. We truly appreciate your feedback and hope to assist you again in the future.
❤️ Team HorseOnline
Resposta de HorseOnline.com
Vielen Dank für Ihre positive Bewertung! Es freut uns sehr zu hören, dass Sie mit unseren Produkten und unserem Service zufrieden sind. Wir schätzen Ihr Feedback sehr und hoffen, Sie auch in Zukunft wieder unterstützen zu dürfen.
❤️ Team HorseOnline
Fem dager siden bestilling og de har…
Fem dager siden bestilling og de har ENDA ikke sendt avgårde pakken min. Jeg har sendt de mail,fått beskjed om at alt er i orden noe det ikke er. Kommer aldri mer til å bestille fra de!
15 de fevereiro de 2026
Avaliação não solicitada
Resposta de HorseOnline.com
Hi Hege,
Thank you for sharing your experience. We completely understand how frustrating it is when a package is delayed.
However, we are unable to find any order under your name or email address in our system. HorseOnline.com is based in the Netherlands and we ship worldwide, but there are other websites with very similar names.
For clarity: when customers place an order with us before 15:00 (CET), we ship the same day. This is something we take very seriously, as fast and reliable service is a core part of our brand.
It is therefore possible that your order was placed with a different company. We kindly recommend checking your order confirmation to verify which website the purchase was made through.
If you are looking for a specific product, we would of course be happy to help you find the right item. And if you would ever like to experience our service firsthand, we would love the opportunity to assist you.
Kind regards,
Team HorseOnline.com
Super schnelle Bearbeitung und…
Super schnelle Bearbeitung und Lieferung. Was mich wirklich sehr gefreut hat war die persönliche Nachricht auf dem Lieferschein.
16 de janeiro de 2026
Resposta de HorseOnline.com
Vielen Dank für Ihre positive Bewertung! Es freut uns sehr zu hören, dass Sie mit unseren Produkten und unserem Service zufrieden sind. Wir schätzen Ihr Feedback sehr und hoffen, Sie auch in Zukunft wieder unterstützen zu dürfen.
❤️ Team HorseOnline
High quality and great service
Just received my product and super happy with it. It arrived within 2 days and quality is better than I could hope fore.
Thank you team HorseOnline!
8 de janeiro de 2026
Resposta de HorseOnline.com
Thank you for your positive review! We’re glad to hear that you’re happy with our delivery time, products, and service. We truly appreciate your feedback and hope to assist you again in the future.
❤️ Team HorseOnline
Excellent service great product
12 de janeiro de 2026
Resposta de HorseOnline.com
Thank you for your positive review! We’re glad to hear that you’re happy with our delivery time, products, and service. We truly appreciate your feedback and hope to assist you again in the future.
❤️ Team HorseOnline
Resposta de HorseOnline.com
Thank you for your positive review! We’re glad to hear that you’re happy with our products and service. We truly appreciate your feedback and hope to assist you again in the future.
❤️ Team HorseOnline
Resposta de HorseOnline.com
Bedankt voor je positieve review! Fijn om te horen dat je tevreden bent met onze producten en service. We waarderen je feedback enorm en hopen je in de toekomst weer te mogen helpen.
❤️ Team HorseOnline
Super geholpen en snel geleverd 😉
1 de dezembro de 2025
Resposta de HorseOnline.com
Bedankt voor je positieve review! Fijn om te horen dat je tevreden bent met onze producten en service. We waarderen je feedback enorm en hopen je in de toekomst weer te mogen helpen.
❤️ Team HorseOnline
Resposta de HorseOnline.com
Bedankt voor je positieve review! Fijn om te horen dat je tevreden bent met onze producten en service. We waarderen je feedback enorm en hopen je in de toekomst weer te mogen helpen.
❤️ Team HorseOnline
Snelle verzending
Snelle verzending, tevreden van de kwaliteit van het product. Is zoals op de foto
22 de novembro de 2025
Resposta de HorseOnline.com
Bedankt voor je positieve review! Fijn om te horen dat je tevreden bent met onze producten en service. We waarderen je feedback enorm en hopen je in de toekomst weer te mogen helpen.
❤️ Team HorseOnline
Resposta de HorseOnline.com
Bedankt voor je positieve review! Fijn om te horen dat je tevreden bent met onze producten en service. We waarderen je feedback enorm en hopen je in de toekomst weer te mogen helpen.
❤️ Team HorseOnline
Super snelle levering naar portugal
27 de novembro de 2025
Resposta de HorseOnline.com
Bedankt voor je positieve review! Fijn om te horen dat je tevreden bent met onze producten en service. We waarderen je feedback enorm en hopen je in de toekomst weer te mogen helpen.
❤️ Team HorseOnline
Resposta de HorseOnline.com
Bedankt voor je positieve review! Fijn om te horen dat je tevreden bent met onze producten en service. We waarderen je feedback enorm en hopen je in de toekomst weer te mogen helpen.
❤️ Team HorseOnline
Snelle levering
9 de novembro de 2025
Resposta de HorseOnline.com
Bedankt voor je positieve review! Fijn om te horen dat je tevreden bent met onze producten en service. We waarderen je feedback enorm en hopen je in de toekomst weer te mogen helpen.
❤️ Team HorseOnline
Werde aufjedenfall wieder bestellen
Super schnelle Lieferung und super Preise :)
4 de novembro de 2025
Resposta de HorseOnline.com
Vielen Dank für Ihre positive Bewertung! Es freut uns sehr zu hören, dass Sie mit unseren Produkten und unserem Service zufrieden sind. Wir schätzen Ihr Feedback sehr und hoffen, Sie auch in Zukunft wieder unterstützen zu dürfen.
❤️ Team HorseOnline
Zeer snelle levering
9 de outubro de 2025
Resposta de HorseOnline.com
Bedankt voor je positieve review! Fijn om te horen dat je tevreden bent met onze producten en service. We waarderen je feedback enorm en hopen je in de toekomst weer te mogen helpen.
❤️ Team HorseOnline
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