I ordered a plant pot which was delivered promptly. Unfortunately it had a crack in and was also much lighter in colour than it appeared on the website. I contacted customer services who couldn’t hav... Ver mais
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Veja o que dizem as avaliações
I've bought two plants from Hortology already and both arrived well packaged, very quickly and in perfect health and condition. They look exactly like on the website and seem to be thriving. The use... Ver mais
My banana plant looks so happy in his new pot from Hortology (he needed some more space for his two pups to grow). The pot looks gorgeous and good quality. Delivery was good - lots of communication. D... Ver mais
The plant arrived in good condition , but extremely disappointed how small it was and hence it was vastly over priced when compared to the likes of gardeners dream etc. I buy plants weekly and always... Ver mais
Detalhes da empresa
- Loja
- também em
- Centro de Jardinagem
- Loja de artigos em cerâmica
- Loja de decoração de design de interiores
- Suporte para Plantas
- Viveiro de plantas atacadista
Sobre Hortology
Escrito pela empresa
Inspirational houseplants, indoor plant pots & planters for lush living. Wellbeing style, delivered direct to your home or office. #hortology.
To see thousands of genuine reviews from verified Hortology customers click here to go to Reviews.io
Informações de contato
Unit 1D Marconi Road, Burgh Road Industrial Estate, CA2 7NA, Carlisle, Reino Unido
- info@hortology.co.uk
- hortology.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 66% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great plants and pots
Great plants and pots, delivered on time and in great shape!
Will use for all my indoor plants and pots.
Excellent service
Excellent service, quick delivery. I loved my beautiful plant and pot. It was all packaged with care and the plant was in good condition on arrival.
Great website, with some really useful tips and information.
Would recommend. Thank you.
Very good fulfillment, not as much selection
I ordered plants from a website for the first time. Hortology could not have done more to take away my concerns about quality, reliability, fulfillment and ability to withstand transport. The shipment followed swiftly after I placed my order. The plants were delivered with care. (I believe picked up in the morning at Hortology and delivered to my house later the same day, no overnight in a warehouse or a truck.)
The only unfortunate I found is that the availability of plants is limited and you pay shipment every time you order. I also ended up ordering from another website with more availability, but they just buy the plants somewhere else, take a long time to fulfill the order, pack some lying in a box instead of standing and have them longer in transport (and looking worse for wear).
Lovely healthy plants.
Lovely healthy plants and great service from the company. First rate.
Also, the staff at Hortology are excellent at communicating with their customers.
Recommend 100%.
Great buying experience
Great buying experience. Healthy indoor plants and safe/ careful delivery. The website is easy to navigate and plant information and selections are categorised/organised for easy search and guidance for beginners. Very catchy web design. Almost like a walk in into a garden shop through visual navigation.
Overall plant health was optimum and is thriving.
Absolutely Fantastic little Cacti !
Absolutely Fantastic little Cacti !, very well packaged & received super quickly
Beautiful pots
Beautiful pots, good quality, carefully packaged and quick delivery.
Good experience, good outcome.
Very good and fast communication from a real person not a chatbot when I wanted to change my order, plus when I had additional queries. Excellent delivery details with everything going exactly to plan. Very helpful delivery driver. The outcome 3 really lovely pots which will enhance my porch for years to come.
Really pleased
Excellent choice, good quality plant and packaging, always a little nervous about buying plants online, there was a delay with the delivery (due to courier not Hortology) so was concerned the plant would be worse for wear, but she’s happy, repotted into my own better draining mix and a few days later she’s happy and thriving.
The best UK company for plants, pots and plant care products
I have ordered plants before Hortology from 4 other online UK suppliers. But Hortology is the best and now I only order plants, pots, pot liners, plant food and other plant accessories from this site.
The plants arrive in pristine condition and beautifully alive and vibrant. They are packed in a manner that protects them fully from any delivery damage.
I highly recommend this company. It is the best online seller in UK of plants of all sizes, pots and plant care products.
I love the large plants and exotic medium and small plants I have received. Hortology is incredible, I truly appreciate the care they take in delivery and the range of plants and plant care items they offer. Thank you Hortology team. You are superb.
I have unfortunately had not received…
I have unfortunately had not received my order and customer service have stopped replying.
Hate leave bad reviews but when buying good - customers count on delivery times.
Accurate representation on website…
Accurate representation on website which was easy to use. Good communication about delivery and arrived promptly.
I placed my order 6/13 and it is 8/17…
I placed my order 6/13 and it is 8/17 and I still haven’t received anything, I’ve been writing to the company and different people tells me different things and they promise to reship it and they didn’t, I don’t see a way to claim the money back, there is not a phone number to call. For what I see I will never get my plants or my money back:

Resposta da Hortology
Peace Lily
The peace Lily I ordered arrived, it looks bigger than described and is very healthy, lovely !
The service was fantastic from start to end, no issues and delivered right on time as described.
Thank you
Nothing like the picture.
Ordered what was described as a green velvet noor plant pot with metallic bronze green accents. I received a black plant pot with no variation in colour it looks nothing like the advertised product. Company said they could not refund me because my pictures showed the pot with a plant in it even though I had lined the inside with plastic??? £60 down the drain
DO NOT TRUST THIS COMPANY
If I could give a zero, I would. Do not trust this company. They sent me the incorrect item. When I informed them, they arranged for a delivery driver to pick it up, but I waited all day on two occasions, and no one turned up. I'm now stuck with a plant pot I don't want, having lost over £100.

Resposta da Hortology
Be very careful buying the wrong thing
We made a mistake on the size of an item and needed to send it back. Hortology do not help and it is going to cost a lot of money to send this item back. Hortology do not help at all, just telling you to find your own courier. Given the size of the item this is going to be very expensive. We will not be buying from them again.
Really impressed with the size and…
Really impressed with the size and quality of plant. Delivered well packaged. A great experience all round.
Really great and careful delivery
Really great and careful delivery. Plant came in perfect condition.
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