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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I subscribed to watch a serial running for many years. Without any notice, they have removed the earlier episodes so I cannot watch them. I can only watch the latest ones. Extremely frustrating and no... Ver mais

Avaliado com 1 de um total de 5 estrelas

Always every day it says Something went wrong We are having trouble playing this video right now. Please try again or select another content. WE ARE PAYING FOR THIS

Avaliado com 1 de um total de 5 estrelas

This company is really a scam. Account gets blocked for 24 hours every few days without any explanations. You create a request on their website, same automated reply to all requests. Completely useles... Ver mais

Avaliado com 3 de um total de 5 estrelas

One thing I noticed immediately after purchasing a Mobile Quarterly subscription was Disney+ Hotstar's reluctance to offer lower streaming/download quality. Right now only 4 options viz; Auto, Full H... Ver mais

Detalhes da empresa

  1. Empresa de Comunicação Social

Informação fornecida por fontes externas variadas

Hotstar is an Indian digital and mobile entertainment platform launched in 6 February 2015 by Star India.


Informações de contato

1,7

Muito Ruim

O TrustScore é 1.5 de um total de 5

122 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

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1,7

Todas as avaliações

(122)

21 avaliações nos últimos 12 meses

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Avaliado com 3 de um total de 5 estrelas

Complaint regarding telecasting of mounam sammatham 2

It's very sad to inform you that the telecasting of mounam sammatham 2 in hotstar have been stopped. It is found that some error has been occurred while playing this serial. There are many people watching this serial during this quarantine period. So This makes very difficulty for all of them. So we kindly request you to post mounam sammatham 2 again on hotstar as soon as possible. I hope you'll fix this problem soon.

16 de maio de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I signup without reading review now I…

I signup without reading review now I am facing same problem people mention on earlier review and fighting to get refund by cancelling subscription.Everytime you call they give you lollypop to suck.

17 de abril de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Canceling Hotstar and they are giving me grief for refund.

As there is no cricket for the foreseeable future I informed them that I am canceling and asked for refund for the proportionate amount till Feb 2021. They are trying to tell me that last date for getting refund has passed. Nobody foresaw that Caronavirus will hit all sports worldwide. I agree with earlier posters, this is an unethical company. I will be fighting them to obtain proportionate refund via my credit card company and social media. If others are in the same boat as me, please post to all social media forums.
Jayanth

18 de março de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Hotstar Steals Money from Customer

We got annual membership from Hotstar, as I wanted to cut down on the TV addiction and wanted my kids to focus on studies for their crucial next year on academics. I cancelled my subscription, and was looking for a refund and it didn't happen. I called their customer support but they are reluctant to refund my money for the next 8 months that I'm not intending to watch. He said we can give you a $5 back as there is a promo going on. They just steal money, no easy refund policy and make us feel as if we are cheating them for discontinuing the service. Very poor customer orientation.

16 de janeiro de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Paid Service dead on arrival and no online help.

Hotstar has no provisions, even as short clips, to view or any free trial period provisioning to experience what the quality of the contents is like before you order the paid service. Your only option is to sign up with the full subscription. I signed up and paid for the subscription. Upon logging-in, none of the contents URL worked. Multiple attempts, even computer restart, did not make any difference. No contact information on website or even in the acknowledgement of paid service. You have to search FAQ to find contact information. Service must be cancelled within 48 hours, that I did as the service was dead on arrival for me and I could not revive, I found our that one loses the privilege of the automated cancellation if you resign with the same email ID. No ifs and buts or no override - no matter what your reasons for cancellation were. Pretty pathetic customer experience for a would be customer!

24 de dezembro de 2019
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Pathetic Experience

Pathetic Experience.
I bought VIP plan but being a paid member experience is horrible. So many ads, you can't even see a movie property. You should take user experience seriously man. I'm completely dissatisfied with hotstar. Pathetic way of upselling a product.

0 star for your service. I will never buy hotstar membership again.

24 de dezembro de 2019
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

autorenewal without notice or reminder

I have took hotstar subscription an year ago for watching cricket, because it was on offer. I never used again, later after 1 year they renewed the account and deduted £71 without any notice or reminder about autorenewal. Finally when I saw money deducted from my debit card after 48 hrs, i have emailed customer care about the refund, but they says they cannot refund now as it has to be notified only within 48 hrs. Hotstar is such a bad company eating the hard earned money of the customer, if customer does not want the anuual subscription they should stop the services and refund the money atleast at the beginning of renewal period.

14 de outubro de 2019
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Hotstar is a very worthless app

Hotstar is a very worthless app. video stream stuck on loading and cannot watch properly. very irritating.

WORST CUSTOMER CARE, THEY ARE VERY RUDE WHEN I CALLED THEM WITH MY CONCERN

21 de setembro de 2019
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Don't ever subscribe hotstar UK

Don't ever subscribe hotstar UK.

1. They advertised their subscription £59.99. But they took £70+ from account. Only after payment they were telling about VAT price in Bill since almost all UK websites will show the VAT price before payment.

2. Here No Cricket world cup.

3. Not all STAR channel programs are listed. very limited programs.

Avoid wasting your hard earned money.

26 de junho de 2019
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Hotstar is commendable for the daily…

Hotstar is commendable for the daily soaps and the movies. Also Hotstar premium is worth a shot for all GOT buffs!!! Come on it's just 365/year that's just like Rs 1per day, definitely worth it. Yeah, the variety of content is limited compared to its competitors but it's okay!

4 de maio de 2019
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Stay away!!

Signed up with 1 month plan assuming there will be Apple TV app. It was not so asked for refund.

Never really got the refund even after 6 month.

10 de fevereiro de 2019
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

They cheat!

They cheat!
Hotstar offered £20 per year subscription before Xmas and same amount was mentioned on their Facebook page and website.
However they took £79 from the bank card. Only on contacting them they agreed to refund the difference.

However the refund was not issued even after a month and when contacted again they said there was a “technical issue” and finally refunded the difference.

Very cheeky way of getting the customer to pay more!

15 de janeiro de 2019
Avaliação não solicitada

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