Worst service ever faulty goods! Collection arrangement no details had to call A.P.C. overnight to find out if collection had been arranged. Seriously stay away. Don’t know if my refund will be done.... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I ordered the Maverick rug after falling in love with it online, unfortunately when it arrived it was the wrong rug I’d received. Literally two days later the rug was picked up and the correct rug r... Ver mais
A empresa respondeu
Initially slightly skeptical as i'd not heard of them before, but had a really good experience with Housecosy. Purchased a beautiful TV unit. Great communication and it was delivered within 2 weeks. T... Ver mais
A empresa respondeu
I’ve had a great experience with the Housecosy team. I ordered a bookshelf in late August but didn’t move into my new house until December. By then, I discovered the bookshelf was defective and requir... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Shop and Save now on Modern & Contemporary Furniture for Living Room, Dining Room, Hallway, Kitchen, and more, Delivered to Your Doorstep
Informações de contato
Reino Unido
- info@housecosy.com
- housecosy.com
4,0
Muito Bom
217 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I love it!
I love it!
The rug was delivered a lot quicker than stated on the website which was pleasing! The product looks just as it did in the picture (actually I like it more so in person) and is of excellent quality :)
19 de outubro de 2020
Resposta da housecosy
Glad you're loving your new rug Claire. See you again soon!
the housecosy team!
Resposta da housecosy
Aww thanks! We love you too. See you again soon.
the housecosy team!
Great idea really pleased Thankyou!
5 de outubro de 2020
Avaliação não solicitada
Resposta da housecosy
Thank you for the feedback.
the housecosy team!
Furniture arrived early and was…
Furniture arrived early and was absolutely brilliant. A few queries but all answered within minutes . Definitely going to buy from them again .
2 de outubro de 2020
Avaliação não solicitada
Resposta da housecosy
Thanks Douglas- can't wait to have you back!
the housecosy team!
Had to chase to see when they were…
Had to chase to see when they were going to dispatch as not very quick. Also although partly my fault no bulbs with light which is unusual as have ordered light fittings recently from other Companies and they came with bulbs. I should have checked the small print ! Really pleased with light though.
17 de setembro de 2020
Avaliação não solicitada
Resposta da housecosy
We're glad you're pleased with the light Hayley, we usually dispatch super quick when product is in stock, but I will pass on your feedback to the team. Hope to see you again soon!
the housecosy team!
Perfect choice
Perfect choice, a very comfortable sofa, firm which I prefer, provides a good support for the back, beautiful design, great service and a very helpful driver, highly recommended
4 de setembro de 2020
Avaliação não solicitada
Resposta da housecosy
Thanks for the feedback Kate. Glad you're loving your new sofa!
the housecosy team!
Excelent product and very quick…
Excelent product and very quick delivery !!!!!! I recommend ❤️
17 de agosto de 2020
Avaliação não solicitada
Resposta da housecosy
Aww thanks Mariya. We'll see you again soon!
the housecosy team!
Great item & site
Great item, delivered assembled and when they said it would be. Would order from them again!
13 de agosto de 2020
Avaliação não solicitada
Resposta da housecosy
That's how we roll Julia! Hope to see you again soon.
the housecosy team!
Amazing customer service and the sofa I…
Amazing customer service and the sofa I ordered is beautiful - will definitely be ordering from them again.
10 de agosto de 2020
Avaliação não solicitada
Resposta da housecosy
We're so pleased you are happy with your purchase Chloe. See you again soon!
the housecosy team!
The product wasn’t what I expected but…
The product wasn’t what I expected but the returns service was absolutely fantastic. Confident to use the company for future purchases. Very impressed!
20 de julho de 2020
Avaliação não solicitada
Resposta da housecosy
Thanks for taking the time to leave a review Claire. Hope to see you again soon!
the housecosy team!
A quality piece of furniture which…
A quality piece of furniture which looks stunning between our kitchen and dining area. However, whilst most of the self assembly was fairly straight forward with good instructions, it was difficult to fix the first side panel as the holes were slightly out of line, but got there in the end! Best advice I can give is to ensure you label each piece before you start to assemble.
9 de julho de 2020
Avaliação não solicitada
Resposta da housecosy
Thanks for taking the time to leave a review Lesley!
the housecosy team!
Good service and product Quality
I was kept informed of the delivery when using the chat. Once I was told it would be 2 to 3 weeks, the bench I ordered was delivered within this timeframe.
The quality of the grey velvet bench that I ordered for our bedroom is exactly as anticipated. Very easy to put together and it looks great.
24 de junho de 2020
Avaliação não solicitada
Resposta da housecosy
Thanks for the feedback Florence, we hope to see you again very soon!
the housecosy team!
Excellent customer service!
23 de junho de 2020
Avaliação não solicitada
Resposta da housecosy
Thanks Chloe, we aim to please! See you again soon.
the housecosy team!
Fab tables. Thx
Fab tables, easy to assemble and look great
10 de junho de 2020
Avaliação não solicitada
Resposta da housecosy
We're super pleased you're happy with your purchase! See you again soon.
the housecosy team!
Great service and quick delivery
Great service and quick delivery. The quality of the bookcase is fantastic and needless to say it looks great!
3 de junho de 2020
Avaliação não solicitada
Resposta da housecosy
Thank you for taking the time to leave feedback John! We can't wait to have you back again.
the housecosy team!
Mixed review. Product good. Delivery service poor
Delivery was split (I wasn’t aware there was some products OOS)
1st delivery received about 10 days after ordering, waited another 7 day for 2nd part to arrive (wasn’t visible on tracking), ended up contacting via FB and was told delivery had gone missing and I would get a new one sent out. I am still waiting for this to arrive
29 de maio de 2020
Avaliação não solicitada
Resposta da housecosy
Hi Matthew thanks for your review! Sorry you did not feel our delivery was up to scratch; upon investigating I can see the products orders were dispatched within the 5 days criteria indicated for those particular products on our website, so were not out of stock, just sent directly from our manufacturers. I can also see you received 2 items 6 days after placing the order, and as you said the 3rd item has been resent as unfortunately has been lost in the parcel network. We use Facebook messenger as our preferred option for live chat as it allows us to continue conversations with customers away from our website too. As a small company we really value customer feedback and will make our delivery proposition even clearer going forwards. Thanks for taking the time to review.
Yeah
Yeah, really good product and price, friendly on the phone. Did have to leave it on a pallet because of the rona but I didn't mind! Would recommend.
13 de maio de 2020
Avaliação não solicitada
Resposta da housecosy
Thanks for taking the time to review- we hope the Rona will start to die down soon and we can move back to our standard 2 man delivery service! Hope to see you again soon
Great customer service
Great customer service. Ordered a rug but when it arrived it had some side stitching loose and fibers were comibg out leaving a bald patch. Got in touch woth house cosy who quickly said they will contact the manufacturer and arrange a replacement to be delivered. Happy with the customer service and the rug itself is beautiful and great value for money. Would buy again from here.
7 de maio de 2020
Avaliação não solicitada
Resposta da housecosy
Thanks for taking the time to review and we're glad you're happy with your purchase!
Loved the products
Loved the products. Efficient delivery. Great customer service.
7 de maio de 2020
Avaliação não solicitada
Resposta da housecosy
Many thanks Alonso- hope to see you again soon!
Ordered a very beautiful chair
Ordered a very beautiful chair, incredibly happy with my order. Smooth transaction and delivery.
5 de maio de 2020
Avaliação não solicitada
Resposta da housecosy
Thank you for your lovely feedback. Hopefully we will see you again soon!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.