This was my first visit to ‘House of Hearing’ and the level of service was outstanding. Right from making an initial telephone enquiry, to confirming an appointment all went well. On the day of th... Ver mais
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This was my first visit to ‘House of Hearing’ and the level of service was outstanding. Right from making an initial telephone enquiry, to confirming an appointment all went well. On the day of th... Ver mais
A empresa respondeu
Really great service, I booked to have some stubborn ear wax removed, I managed to get a next day appointment. Kim at Knutsford was superb, explained the procedure, allayed any concerns, performed a... Ver mais
A empresa respondeu
Decided it was time to get my hearing checked, as I wanted to be proactive about addressing any issues early to help reduce the risk of age-related dementia. After doing some research, House of Hear... Ver mais
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I recommend the House of Hearing for a friendly and highly professional audiology service. (Edinburgh branch, Stuart.) This was my first ever hearing test, having been referred by a friend who is a... Ver mais
A empresa respondeu
Your local premier independent dispenser of hearing instruments & audiological services. We have clinics located in Alderley Edge, Edinburgh, Galashiels, Morpeth, Perth, St Andrews & Stockton Heath
10 Melville Crescent, EH3 7LU, Edinburgh, Reino Unido
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Excellent service. Very friendly. A real difference now that the wax has been removed. Highly recommended

Resposta da House of Hearing
Expertise, explanation, guidance on most suitable model. Ongoing care part of service.

Resposta da House of Hearing
Excellent hearing Care from a friendly team.

Resposta da House of Hearing
Both my wife and myself visited House of Hearing - my wife , to check on hearing aid supplied previously and myself for earwax removal. Very professional help, treatment and explanation of events. Having been customers of H 0f H for several years, have no hesitation recommending them for first class service and attention.

Resposta da House of Hearing
Professional and courteous service always.

Resposta da House of Hearing
Great service and excellent staff.

Resposta da House of Hearing
We have paid £3500 towards hearing aids that haven’t worked well so we have sent them bacj to be repaired and now they won’t return them until we have paid in full which we cant affird as was paying in installments and my husband has no hearing aids and we have wasted all our savings. Terrible customer service and this company has promised an excellent service but havent delivered - i would say avoid and go nhs - better quality

Resposta da House of Hearing
My 87 year old mother’s NHS hearing aid tubing broke and although this is a private ENT clinic in Morpeth, they were so helpful by providing much needed replacement tubing, where other places did not help at all. Many thanks indeed, you saved the day! Very caring and friendly service.

Resposta da House of Hearing
After a horrible experience at a pharmacy in December to have wax removed, I have finally got hearing again. The experience was amazing, procedure carried out by Debbie and I will continue to go through House of Hearing in Hamilton from now on. Thank you Debbie.

Resposta da House of Hearing
They work with the highest quality equipment and their hearing aids I believe are making the best possible of my deteriorating hearing. They are not cheap but I am on my second pair and I think they are worth it. After sales service is absolutely excellent, they can't do enough.

Resposta da House of Hearing
ASSISTANT AIMEE VERY NICE AND PROFESSIONAL.WAX REMOVED QUICKLY AND EFFICIENTLY.VERY PLEASED.

Resposta da House of Hearing
Following a breakdown of an aid, which was me that was at fault, Igot an emergency appointment easily and quickly. The Audiologist picked up the fault quickly and repaired tha hearing aid within minutes. Vry pleased with the experience.

Resposta da House of Hearing
Gavin and his Team consistently strive to make every visit a positive experience. From the initial welcome by Pauline on checking in, right through to the consultation process - nothing is too much trouble. I have no problem in recommending them. First class. 👍

Resposta da House of Hearing
The audiologist was fantastic in every way. From entrance to surgery until I left. Every detail was explained regarding my hearing. And the installation of my ear lobes finalized it all. Yip very pleased at profession of the ausioligist

Resposta da House of Hearing
A 10/10 Experience! I needed an urgent appointment for my Dad and the lady who took the call moved a few things around and kindly squeezed us in. The care my Dad received from Sarah was excellent - very patient, explained everything , thorough and very caring - we couldn’t have asked for more! A first class service all around - Thank you!

Resposta da House of Hearing
I can not thank this company enough for how they have changed my daily life. After suffering with very poor hearing aids for many years, I finally decided to speak to Gemma, the audiologist about my hearing problems. Everything was explained so clearly including the after care package and I felt completely safe and confident in her ability to help me. From the moment you walk through the door you are made so welcome and feel part of the family. I can not recommend them highly enough. Thank you for changing my world from black and white to full technicolour!

Resposta da House of Hearing
Staff at the House of Hearing are outstanding and very welcoming. I went to their Edinburgh branch for ear wax removal (by Sarah) and a hearing check (by Stuart) and cannot praise them enough for their patience, care and professionalism. The reception area and premises as a whole,are excellent

Resposta da House of Hearing
A very professional and thorough service from Sarah and Stuart. Took time to explain matters. Stuart highlighted the issue of hearing damage for amateur musicians and the need to wear ear protection. Would highly recommend them.

Resposta da House of Hearing
Dropped in to Hanley branch without an appointment to ask for help with my hearing problem which had got worse over the weekend. Fantastic staff did a consultation straight away followed by treatment of the problem, I couldn't be more impressed with the service and I'm very grateful for the result.

Resposta da House of Hearing
I visited Hearing Matters in Ashton after being referred to SpecSavers by my GP for Hearing Aids. Spec Savers issued me with NHS Hearing Aids, which I found bulky and lacking in more modern technology.
Hearing Matters were fairly local to me, and offered a free hearing test and consultation, and so I paid a visit to Gemma, who was extremely helpful in explaining my hearing difficulties, offered me some free advice on things I could buy on Amazon and try at home, and even let me demo a few different sets of hearing aids at home for week with no obligation to buy, or hard sell.
I've been back to visit Gemma many times now, and whilst my decision was that none of the hearing aids were for me at this time, the Customer Service was absolutely amazing, and if I ever need anything at all relating to my hearing, this is the first place that I'll be running back to.
Thank you so much Gemma!

Resposta da House of Hearing
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