The service at House of Hearing in Edinburgh was excellent - prompt, friendly, knowledgeable and efficient. I was examined by Stuart Lyness who carefully and professionally explained and demonstrated... Ver mais
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Veja o que dizem as avaliações
I recommend the House of Hearing for a friendly and highly professional audiology service. (Edinburgh branch, Stuart.) This was my first ever hearing test, having been referred by a friend who is a... Ver mais
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Just home after a very thorough hearing test by Stuart who was friendly, experienced and took time to explain everything. This is my second visit as I had Ear Wax removal a week ago and a hearing tes... Ver mais
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All the staff were very approachable. Nothing was too much trouble and you were made to feel welcome and relaxed. My hearing test was conducted in a very professional manner and all aspects were exp... Ver mais
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Detalhes da empresa
Escrito pela empresa
Your local premier independent dispenser of hearing instruments & audiological services. We have clinics located in Alderley Edge, Edinburgh, Galashiels, Morpeth, Perth, St Andrews & Stockton Heath
Informações de contato
10 Melville Crescent, EH3 7LU, Edinburgh, Reino Unido
- 0131 220 1220
- enquiries@houseofhearing.co.uk
- houseofhearing.co.uk
4,9
Excelente
454 avaliações
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Local and excellent quality.
A quick and through hearing test/servicing of my aids. The friendly manner of Philip made it easy.
The receptionist was friendly and efficient
The ability to drop in if I have a problem is an excellent customer service.
25 de fevereiro de 2026
Avaliação não solicitada
Resposta da House of Hearing
Thank you for taking the time to leave your review, Pauline. We're so glad to hear that you had a positive experience with us in St Andrews.
Felt I was really listened to
Felt I was really listened to. I had a problem with Bluetooth connectivity to my new hearing aids, which audiologist tried hardest to address. However, there was little improvement and at my follow up appointment, the audiologist, Sarah, took moulds and ordered smaller domes. These have yet to arrive, but I am hopeful!
27 de fevereiro de 2026
Avaliação não solicitada
Resposta da House of Hearing
Thank you for taking the time to leave your review. We're so glad to hear that you had a positive experience with Sarah and the team in Morpeth - and we're looking forward to seeing you back in clinic shortly. ^CW
My appointment was made for my…
My appointment was made for my convenience.
The appointment lasted all of 5 minutes.
If I had read the instructions on how to connect my phone to my hearing aids the appointment wouldn't have been needed.
I was seen by an audiologist on the time appointed. Great service.
27 de fevereiro de 2026
Avaliação não solicitada
Resposta da House of Hearing
Thank you for taking the time to leave your review. We're so glad to hear that you had a positive experience with us in Galashiels and that we managed to get you reconnected promptly. We look forward to seeing you again soon. ^CW
Thank you for prompt help
The staff at the Galashiels branch of House of Hearing are always friendly, welcoming and efficient. I left my Sound Clip with them one afternoon, and was offered an appointment the following day to reacquaint it with my hearing aids, and to remind me how to use it. That was very helpful and reassuring.
25 de fevereiro de 2026
Avaliação não solicitada
Resposta da House of Hearing
Thank you for taking the time to leave your review, Anne. We're so glad to hear that you had a positive experience with us in Galashiels and that you enjoyed your SoundClip demo. Please do pop in or give us a call if there is anything else we can do to help. ^CW
I was welcomed at reception and taken…
I was welcomed at reception and taken straight to a treatment room. The clinician was very professional, polite and thorough, explaining everything that she was doing.
27 de fevereiro de 2026
Avaliação não solicitada
Resposta da House of Hearing
Thank you for taking the time to leave your review, Nicholas. We're so glad to hear that you had a positive experience with us in St Andrews. ^CW
At my initial appointment I was greeted…
At my initial appointment I was greeted with a very friendly and professional service. The hearing improved immediately, however I have been invited back to make doubly sure that my right ear has fully cleared. Completely satisfied - thank you.
2 de março de 2026
Avaliação não solicitada
Resposta da House of Hearing
Thank you for taking the time to leave your review. We're so happy to hear that you had a positive experience with the team in St Andrews and we look forward to seeing you again soon. ^CW
First Class Service
Excellent service. Very professional staff. The whole process was explained in advance which put me at ease. All my questions were answered thoroughly and I highly recommend House of Hearing in East Kilbride.
3 de março de 2026
Avaliação não solicitada
Resposta da House of Hearing
Thank you for taking the time to leave your review, David. We're so glad to hear you had a positive experience with us in the East Kilbride clinic and we look forward to seeing you again soon. ^CW
The staff at the Edinburgh HoH are…
The staff at the Edinburgh HoH are fantastic. They are helpful, kind and patient.
18 de fevereiro de 2026
Avaliação não solicitada
Resposta da House of Hearing
Thank you for taking the time to leave your review, Lindsey. We're glad to hear you had a positive experience with the team in Edinburgh and we look forward to seeing you in clinic again soon. ^CW
Would totally recommend
Seen promptly by friendly professional clinician. Reviewed and amended my hearing and aids. I would trust my treatment 100%
25 de fevereiro de 2026
Avaliação não solicitada
Resposta da House of Hearing
Thank you for taking the time to leave your review. We're glad to hear you had a positive experience with the team in Morpeth and we look forward to seeing you in clinic again soon. ^CW
Resposta da House of Hearing
Thank you for taking the time to leave your review, Tom. We're happy to hear that you had a positive experience with Gavin and the team in Hamilton and we hope to see you in clinic again soon. ^CW
I cannot speak Highly enough about the…
I cannot speak Highly enough about the Staff in Hamilton,
They are so Professional, Knowledgeable and put me at ease from the moment I entered the Clinic .
Special mention to Gavin for talking me through all aspects of the process in a Calm and Reassuring manner .
Thank you 💙
4 de março de 2026
Avaliação não solicitada
Resposta da House of Hearing
Thank you for taking the time to leave your review, Elaine. We're so glad to hear you had a positive experience with Gavin and the team in Hamilton and we hope to see you back in clinic again soon. ^CW
Friendly welcoming and knowledgeable…
Friendly welcoming and knowledgeable staff
3 de março de 2026
Avaliação não solicitada
Resposta da House of Hearing
Thank you for taking the time to leave your review, Thomas. We're glad to hear you had a positive experience with us in Hamilton and we look forward to seeing you in clinic again soon. ^CW
Excellent service
Excellent service. Very friendly. A real difference now that the wax has been removed. Highly recommended
3 de março de 2026
Avaliação não solicitada
Resposta da House of Hearing
Thank you for taking the time to leave your review. We're so glad to hear that you had a positive experience with us in Galashiels. ^CW
Excellent
Expertise, explanation, guidance on most suitable model. Ongoing care part of service.
25 de fevereiro de 2026
Avaliação não solicitada
Resposta da House of Hearing
Thank you for taking the time to leave your review. We're so glad you had a positive experience with us in St Andrews. ^CW
Excellent hearing Care from a friendly…
Excellent hearing Care from a friendly team.
18 de fevereiro de 2026
Avaliação não solicitada
Resposta da House of Hearing
Thank you for taking the time to leave your review. We're so glad to hear that you had a positive experience with us in Hamilton. ^CW
First class service
Both my wife and myself visited House of Hearing - my wife , to check on hearing aid supplied previously and myself for earwax removal. Very professional help, treatment and explanation of events. Having been customers of H 0f H for several years, have no hesitation recommending them for first class service and attention.
24 de fevereiro de 2026
Avaliação não solicitada
Resposta da House of Hearing
Thank you so much for taking the time to leave your review, Colin. We're so glad to hear that both yourself and your wide have enjoyed your service with us in Morpeth and we look forward to seeing you back again soon. ^CW
Professional and courteous service…
Professional and courteous service always.
3 de março de 2026
Avaliação não solicitada
Resposta da House of Hearing
Thank you for taking the time to leave your review, David. We hope to see you in clinic again soon. ^CW
Great service and excellent staff.
Great service and excellent staff.
24 de fevereiro de 2026
Avaliação não solicitada
Resposta da House of Hearing
Thank you for taking the time to leave your review, Liz. We hope to see you again soon. ^CW
Terrible customer service service poor quality product
We have paid £3500 towards hearing aids that haven’t worked well so we have sent them bacj to be repaired and now they won’t return them until we have paid in full which we cant affird as was paying in installments and my husband has no hearing aids and we have wasted all our savings. Terrible customer service and this company has promised an excellent service but havent delivered - i would say avoid and go nhs - better quality
3 de março de 2026
Avaliação não solicitada
Resposta da House of Hearing
We are very sorry to hear you feel let down and frustrated, our aim, as stated in our conversations with you last week, is very much to reach a solution and to get your husband hearing well again.
We will try to contact you again but please contact us on 0131 220 1220 and we can work to resolve the outstanding issues as soon as possible.
Kind regards,
The House of Hearing team
Friendly and caring service
My 87 year old mother’s NHS hearing aid tubing broke and although this is a private ENT clinic in Morpeth, they were so helpful by providing much needed replacement tubing, where other places did not help at all. Many thanks indeed, you saved the day! Very caring and friendly service.
24 de fevereiro de 2026
Avaliação não solicitada
Resposta da House of Hearing
Thank you for taking the time to leave your review, Marie. We are so glad that we could help get your mother hearing properly again and that her hearing aid tubing was set right. Please do give us a call if there's anything else we can do to help. ^CW
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