Peugeot sales and service reception excellent. Very thoughtful and keen to help. Vehicle hand over not rushed and vehicle details carefully explained. Transfer of service plan handled with ca... Ver mais
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Veja o que dizem as avaliações
I was very impressed with your service assistant, James. He was exceptional courteous and efficient and very helpful. This is so unusual these days and needs to be acclaimed. If this is due to st... Ver mais
A empresa respondeu
What an amazing experience buying a new car. Everything was smoothly done from helping me pick a car, setting up payments and taking a test drive. Started off by talking to Damon who we discussed wha... Ver mais
Excellent service team. Popped in on the off chance they could take a Quick Look at my car, due to a noise when using start/stop function. No problem they checked it out & within 30minutes I was back... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
At Howards, our ethos is to keep you ‘on the road’ by providing expert advice, quality service and value for money. We proudly represent nine of the UK’s most popular and luxury automotive brands, aiming to deliver the highest quality of service underpinned with a culture of respect for our customers, suppliers and employees.
About us
Escrito pela empresa
- Howards Motor Group
- At Howards, our ethos is to keep you ‘on the road’ by providing expert advice, quality service and value for money. We proudly represent nine of the UK’s most popular and luxury automotive brands, aiming to deliver the highest quality of service underpinned with a culture of respect for our customers, suppliers and employees.
- Were committed to our customers.
- The current brands we work with are Peugeot, Citroen, DS, Nissan, Toyota, Kia, Hyundai, Honda and Lotus. This wide brand selection allows us to buy and sell over 7000 cars and commercial vehicles each year and ensure our stock is constantly updated to reflect new model releases and used car demands. Keeping our customers spoilt for choice!
Minimum 12-month Warranty
Why buy from us
Many of our cars are presented for sale with the remainder of the manufacturer warranty. In all cases, the warranty will be for a minimum of 12 months from the point at which you buy the car giving you peace of mind in the first year of motoring. We will always explain how this warranty can be extended to provide cover for longer periods of ownership.
Informações de contato
Herluin Way, BS23 3YN, Weston-super-Mare, Reino Unido
- 01935 678140
- reviews@howardsgroup.co.uk
- howardsgroup.co.uk
4,7
Excelente
1 mil avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Brilliant service!!
Just picked up my new notability car from Howards Citroen, Taunton. I dealt with Bradley for the whole process and he was brilliant! Really knowledgeable and helpful and made the process as easy as possible! Thanks so much!!
26 de janeiro de 2026
Avaliação não solicitada
Resposta da Howards Motor Group
Thank you so much for your wonderful review, Danielle! We're thrilled to hear that Bradley provided you with brilliant support at Howards Citroen Taunton and made the process easy for you. Your feedback means a lot to us and we'll be sure to share it with the team.
Buying a used car
A big thank you to Lorenzo was friendly and helpful when changing our car.very happy with the service, Gray & Sher
22 de janeiro de 2026
Avaliação não solicitada
Resposta da Howards Motor Group
Thank you for your wonderful review. We're thrilled to hear that you had a great experience changing your car and that Lorenzo's support made it enjoyable. We appreciate your trust in our customer-centric service and look forward to welcoming you back to Howards Citroen Weston-super-Mare soon.
Fantastic experience
Fantastic experience. My car was in for its MOT and we couldn’t have been looked after better. Alison, even though obviously extremely busy, kept an eye on us , instantly was at my shoulder to help when I was having trouble trying to use the drinks machine. When there was the smallest lull between calls and customers she popped over for a chat. She seemed to make time for every single customer and I’m sure nobody could have felt rushed or being a bother. All in all a great asset to the firm to be cherished.
20 de janeiro de 2026
Avaliação não solicitada
Resposta da Howards Motor Group
Thank you so much for your wonderful feedback! We are thrilled to hear that Alison provided excellent service and made your experience at Howards Hyundai Dorchester a positive one. We truly appreciate your kind words and look forward to welcoming you back for more customer-centric support in the future.
Greg did a great job and the video of…
Greg did a great job and the video of the car was great
20 de janeiro de 2026
Avaliação não solicitada
Resposta da Howards Motor Group
Thank you for your wonderful review Teresa. We are thrilled to hear that Greg did a great job and that you loved the video of the car. Your feedback inspires our team to continue providing reliable and quality service, and we look forward to welcoming you back to Howards Peugeot WSM soon.
Emma, Hyundai
Emma is absolutely amazing. She was so helpful in finding the perfect car for me and considering my needs. I would definitely choose Hyundai for my next purchase. Thanks Emma!!!!
19 de janeiro de 2026
Avaliação não solicitada
Resposta da Howards Motor Group
Thank you so much for your kind words, Miss Young! We're thrilled to hear that Emma provided you with such amazing support in finding the perfect car that meets your needs. Your trust in Howards Hyundai WSM means a lot to us, and we look forward to serving you again in the future!
Made you feel at ease as first purchase…
Made you feel at ease as first purchase in a long time. Emma and Damon very helpful!!!!
17 de janeiro de 2026
Avaliação não solicitada
Resposta da Howards Motor Group
Thank you so much for your wonderful review! We're thrilled to hear that Emma and Damon made you feel at ease during your first purchase in a long time. Your trust in our customer-centric service means a lot to us, and we look forward to supporting you again at Howards Hyundai WSM soon!
Went into the garage to get some help…
Went into the garage to get some help on the cars they are selling and Stephen Newman was extremely helpful couldn’t have had a better experience really love and kind staff.
16 de janeiro de 2026
Avaliação não solicitada
Resposta da Howards Motor Group
Thank you so much for your kind words, Taz. We're thrilled to hear that Stephen provided you with such helpful and reliable service at Howards Hyundai WSM. We truly appreciate your feedback and hope to see you again soon for more quality support.
Ordering new car
Salesman Stephen was very helpful, spent lots of time explaining . Ordered my new car all went very smoothly. Knows the job inside and iut.
16 de janeiro de 2026
Avaliação não solicitada
Resposta da Howards Motor Group
Thank you for your wonderful review, Laura. We're thrilled to hear that Stephen provided you with helpful support and made the process of ordering your new car so smooth. Your trust in our customer-centric service means a lot to us, and we look forward to serving you again at Howards Hyundai WSM in the future.
Excellent service
Steve for his patience, courtesy and understanding of our needs in sales. Jamie and his colleague for good humour and efficiency in service.
12 de janeiro de 2026
Avaliação não solicitada
Resposta da Howards Motor Group
Thank you for your wonderful review, Sheila. We truly appreciate your kind words about Steve's patience and understanding, as well as Jamie and his colleague's good humour and efficiency in service. We are committed to providing customer-centric support at Howards Hyundai Weston-super-Mare and look forward to welcoming you back for more quality service in the future.
brilliant service!…
Everyone at the dealership went above and beyond to accommodate my needs especially Emma Scott who was brilliant! Many thanks to everyone!
9 de janeiro de 2026
Avaliação não solicitada
Resposta da Howards Motor Group
Thank you so much for your kind words, Julie. We are thrilled to hear that everyone at Howards Hyundai WSM went above and beyond to accommodate your needs, especially Emma. Your feedback inspires us to continue providing customer-centric service and support, and we look forward to welcoming you back soon.
Alison was excellent in service dept in…
Alison was excellent in service dept in Dorchester, well focused and friendly. First time using Howard’s and an she is an asset to the company
8 de janeiro de 2026
Avaliação não solicitada
Resposta da Howards Motor Group
Thank you for your wonderful feedback, Andy. We are thrilled to hear that Alison provided excellent service and made your first experience at Howards Hyundai Dorchester a positive one. We truly appreciate your kind words and look forward to welcoming you back for more customer-centric support in the future.
Dan in service department was amazing
Dan in service department was amazing
He completed service on my Kia and sorted an issue on another issue we had with protective casing
Highly recommended
7 de janeiro de 2026
Avaliação não solicitada
Resposta da Howards Motor Group
Thank you so much for your kind words, Rachel. We're thrilled to hear that Dan provided you with fantastic service during your visit to Howards Kia Taunton. Your recommendation means a lot to us and we look forward to supporting you again in the future.
Amazing customer service
From the very start, stephen and Damon customer-focused approach was clear. The customer experience team was easy to reach and genuinely helpful with all my questions, making the purchase and onboarding process much smoother than I expected. Highly recommended
6 de janeiro de 2026
Avaliação não solicitada
Resposta da Howards Motor Group
Thank you for your wonderful review, Dammy. We are thrilled to hear that Stephen and Damon provided a customer-centric experience and that our team at Howards Hyundai Weston-Super-Mare were genuinely helpful throughout your purchase and onboarding process. Your trust in our service means a lot to us, and we look forward to supporting you again in the future.
Really great costumer service
Really great costumer service. Spent a lot of time with me making sure everything was right for me. Stephen & Damon were both great
6 de janeiro de 2026
Avaliação não solicitada
Resposta da Howards Motor Group
Thank you so much for your kind words, Shaylah. We're thrilled to hear that Stephen and Damon provided you with great customer service and took the time to ensure everything was right for you. We truly appreciate your feedback and look forward to welcoming you back to Howards Hyundai Weston-Super-Mare for more quality support in the future.
Emma was very professional and friendly…
Emma was very professional and friendly and it was a pleasure buying a car from her.
4 de janeiro de 2026
Avaliação não solicitada
Resposta da Howards Motor Group
Thank you so much for your kind words, Ruth. We are thrilled to hear that Emma provided you with professional and friendly service during your car purchase. Your trust in us means a lot, and we look forward to supporting you at Howards Hyundai WSM again in the future.
Adam from the Weston super Mare site…was great
Adam from the Weston super Mare site was excellent, he was very professional despite being so young. He helped us to find a car without a hard sell and took us through the whole process. Handover day was great Adam made sure we were taken through everything and made us feel very comfortable. Would recommend Howards, great service thanks 😊
31 de dezembro de 2025
Avaliação não solicitada
Resposta da Howards Motor Group
Thank you for your wonderful review Sara! We're thrilled to hear that your experience was excellent and that Adam provided you with trustworthy service and support. We really appreciate your feedback and look forward to welcoming you back to Howards Citroen Weston-super-Mare for any future needs.
Peugeot 208 GT (Black)Beautiful
Hi it's Richard Marchant, I purchased a brand new Peugeot 208 GT (Black) last week 23 Dec what a Xmas present. My sales manager Teri Parry was most helpful from start to finish of my purchase she kept me updated on everything, Teri was most helpful, polite and understanding of my needs and she done everything I asked her to do before I picked the car up on handover I have been very pleased with the car,Teri thank you very much for being most helpful 10 out of 10 well done 👏 ✔️
23 de dezembro de 2025
Avaliação não solicitada
Resposta da Howards Motor Group
Thank you for your wonderful review, Richard. We're thrilled to hear that Teri provided you with such customer-centric support at Howards Hyundai Yeovil and made your experience enjoyable from start to finish. We really appreciate your trust in us and hope you love your new Peugeot 208 GT for many years to come.
My new car horror story …
I recently bought a 75 plate Citroen EC3 from Howards Taunton dealership. Initial collection of my car in September was delayed due to a recall due to brake issues. This was dealt with by Howards- my car being ready for collection in early October. Within 3 weeks I noticed water in the car footwells. The car was taken back to Howards for assessment of the problem. We were advised that water had been channelled into the car as a pipe had not been connected during the pre collection work! Howards report that they have fixed the problem and dried the carpets. Howards have told me that the car is ready for collection and that I can have 2 years free servicing ( am already paying for servicing!) I am declining this offer completely as I wanted to have the reassurance of car reliability, as well as enjoying the new car buzz: this has not happened!
I had used my retirement lump sum to buy this car and feel very disappointed to be told that the Consumer Rights Act only requires Howards to repair the issue and dry the carpets. I could have bought a water damaged car far cheaper than what I’ve ended up with. Please be aware that this damage has been caused within the dealership and prior to initial pick up.
I believe the Consumer Rights Act states that goods should be of: “ satisfactory quality fit for purpose and as described” and “services are performed with reasonable care”. My EC3 was not fit for purpose when I collected- it became water damaged and I am concerned that there may be long term implications from this happening. So- be very wary buying from Howards Citroen!
14 de novembro de 2025
Avaliação não solicitada
Resposta da Howards Motor Group
Dear Suzanne, thank you for sharing your experience with us. I sincerely apologise for the disappointment you faced with your Citroen EC3, especially regarding the water damage and the delay in collection. We strive for customer-centric service and your feedback is invaluable in helping us enhance our reliability and support. I understand your concerns about the quality of your vehicle and the implications of this issue. The site manager will be in contact soon to discuss this further, as we are committed to ensuring your trust in us. Kind regards, Howards Citroen Taunton.
Great sales service at Howards Honda
Great sales service at Howards Honda Taunton, engaging, polite, courteous & professional, not overly pushy but Toby & Tony answered all questions openly and honestly, great to see in these days of falling service standards elsewhere.
12 de dezembro de 2025
Avaliação não solicitada
Resposta da Howards Motor Group
Thank you for your wonderful review, Mike. We're thrilled to hear that you experienced great sales service from Toby and Tony, who embody our commitment to honesty and reliability. We really appreciate your feedback and look forward to supporting you again in the future. Kindest regards, Howards Honda Taunton
Satisfied Hyundai customer
Emma made the buying process straightforward and transparent, and was able to call on support from her colleagues as required. I would certainly use Howards Hyundai Weston Super Mare again.
17 de dezembro de 2025
Avaliação não solicitada
Resposta da Howards Motor Group
Thank you for your wonderful review, Andrew. We're thrilled to hear that Emma made the buying process straightforward and transparent for you. Your trust in our customer-centric service means a lot, and we look forward to welcoming you back to Howards Hyundai Weston Super Mare in the future.
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