Exactly as shown .pretty fast shipping.I didn't receive the first order so I'm asking for a refund on that but the 2 in the second package are perfect.Im 40 inches at hip and got size L.
A empresa respondeu
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Exactly as shown .pretty fast shipping.I didn't receive the first order so I'm asking for a refund on that but the 2 in the second package are perfect.Im 40 inches at hip and got size L.
A empresa respondeu
J’ai reçu trois soutien-gorge que j’adore. Ajustement parfait, grande qualité du tissus, très,très féminin, enfin impeccable. J’ai recommandé votre site à mes amies et les femmes de ma famille. Vraim... Ver mais
A empresa respondeu
When my order wasn’t delivered the first time, I was worried they wouldn’t follow through. But their customer support was excellent and they replaced them right away and required verification of deliv... Ver mais
A empresa respondeu
I received my order in good time, however I realised I had ordered the wrong size and I have had no luck in reaching customer service. I have tried their chat function and no response, I have emailed... Ver mais
A empresa respondeu
Escrito pela empresa
At HSIA, we understand how challenging it can be to find the perfect fit for your lingerie. That’s why we specialize in designing bras specifically for women with fuller busts. We focus on delivering the perfect balance of comfort, support, and style, ensuring that every product meets your needs. With our expertise, you can trust that you’ll enjoy a flawless fit and unparalleled comfort every time. At HSIA, we are committed to helping you feel confident, comfortable, and fully supported.
If you have any questions about your order, shipping, or need assistance with returns or exchanges, or if you’d like to share any feedback or suggestions, feel free to contact us at service@hsialife.com / hsialife@outlook.com.
348 Kwun Tong Road, 6/F, Manulife Place, Kowloon, 999077, Hongkong, Hong Kong
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
UPDATED REVIEW: 4 Days later... my package arrived. By a different delivery vendor and an email in response to my refund request. I'm not sure I would purchase from HSIA again as the delivery experience is extremely subpar. There's no efficient method for communication. I don't look forward to the return process as I have to return one of the items.
Giving back one star as the delivery finally made it.
...I wish I could give NO stars. After buying in bulk, I never received my package. Took up to 10 days for the tracking to give an update that then said it was delivered and signed off - this is with no proof of delivery - no picture - nothing. I was home all day! AND I went in to the package room multiple times. Totally disappointed. I've emailed, tried the chat option with no reasonable answers. Now calling credit card company to dispute.

Resposta da HSIA
Edited one week later. I did get a response and they have now refunded me after multiple emails and this review. So do keep persisting with them if you are in a similar situation.
Not responding to any of my many emails about returning for a refund! Seems like others have had the same issue.
I ordered a few to try on basis all returnableFor a refund. Sadly don’t fit and after following all their procedures they still have replied to my request to refund. Posting here as hopefully may get a response as it does for others before reporting to my credit card company.

Resposta da HSIA
My order shows on Shop as delivered on June 4th but I didn’t receive anything. I just contacted them.
I hope this company is legit and responds.

Resposta da HSIA
I received my order in good time, however I realised I had ordered the wrong size and I have had no luck in reaching customer service. I have tried their chat function and no response, I have emailed four times, again no response. Very poor service and process to organise a return. I will be contacting my credit card now as it has been more than two weeks since my first attempt and there continues to be radio silence. If you are unsure of sizing it maybe best to avoid ordering from here as the whole process for returns is a joke

Resposta da HSIA
I ordered 2 styles of bras. The one was tiny and the other was perfect. Really strange!! The good one I am happy with, fits lovely. Supports me properly and is relatively comfortable for an underwired bra. I did not have a problem returning the one that did not fit.

Resposta da HSIA
I was referred by a friend and I have been very pleased with the bra quality. I also love the return exchange policy thank you

Resposta da HSIA
As always the quality of your products is great. Your service and returns for free are also appreciated as some companies take the return cost out of the customers refund. This doesn’t promote wanting to buy more from those companies. So glad to have found you!❤️

Resposta da HSIA
I struggled getting ahold of customers service at the beginning, trying to do a return. Once I did, they got back to me very quickly and helped me and went above and beyond. The bra fits how it is suppose to i just haven’t worn a bra with underwire for a while so I need to get use to it. It makes my large chest look good and I’m not spilling out which is nice

Resposta da HSIA
I’ve tried so many bra’s and these were the only ones that worked really well for me. I really love them and they are so comfortable.

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I’m a h cup with a smaller band and the fit perfectly and are super comfortable. I have then in all the colours.

Resposta da HSIA
The bra was cheaply made for the amount of money that I had to pay.
It did not fit well at all.
It is supposed to be a minimizer bra, and it made me look like I gained ten pounds.
I was very disappointed all the way around.
Save your money!

Resposta da HSIA
The comfort of your Bras make my wife happy!

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The quality is great. The only thing is that it comes small. I did order a larger size and it is still small.

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On time postage a plus the best bra fit minimizer ever!!!!!

Resposta da HSIA
I love the color
I like the fitting
Very comfortable and soft material
The cut. I love everything about it.

Resposta da HSIA
Great bras fit well and great design beautiful and fit absolutely perfect

Resposta da HSIA
I was hesitant to order off of Facebook but my 2 bras ordered plus panties came quickly and are beautiful. I have a very large cup size and they fit true to size. I was so much in love I placed a second order. I did size down in the band and up in the cup with the second order which has also already arrived and the fit is perfection!

Resposta da HSIA
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