Hillside beat the competition again. Excellent price. All the logs are well seasoned. Having a smaller stove I appreciate the variety of sizes in the bag. No need to sharpen my axe this year. Less tha... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Speedy process, ordered one day & delivered the next. Good quality, dry wood ready for burning. Special mention & grateful thanks to the guy who delivered the wood - he went above & beyond to get the... Ver mais
Returning customer, always a pleasure dealing with Hillside. Thanks guys, keep doing what you're doing. Sat in front of a lovely fire, burning well, giving out lots of heat. Wrapped well and weather... Ver mais
I recently returned from a camping trip where we used the Swedish lanterns. These were amazing, much better than previous ones that I’ve bought / used from other retailers such as B&Q... So easy to li... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Hillside Woodfuels
Escrito pela empresa
Hillside Woodfuels
Quality Wood Fuels from South Wales
Hillside Woodfuels is a family-run supplier based on the scenic Gower Peninsula, providing premium wood fuels for homes, hospitality businesses, BBQ lovers and commercial customers.
From kiln dried logs to restaurant grade lumpwood charcoal, kindling and firelighters, we focus on quality products, reliable supply and friendly customer service.
Wood Fuel for Homes, BBQs & Businesses
We supply a carefully selected range of wood fuel products designed for dependable heat, great performance and everyday convenience. Whether you are heating your home, preparing for BBQ season or sourcing fuel for a restaurant, our team is here to help.
Firewood
Kiln Dried Logs
Our kiln dried logs are prepared for consistent burning, strong heat output and easy use in log burners, stoves, open fires and fire pits.
Shop Kiln Dried LogsBBQ & Hospitality
Restaurant Grade Lumpwood Charcoal
Ideal for BBQs, restaurants, caterers and serious outdoor cooking, our lumpwood charcoal is selected for dependable heat, great flavour and a proper cooking experience.
Shop BBQ CharcoalFire Starting
Kindling & Firelighters
Make lighting your fire, stove or BBQ easier with practical kindling and firelighting products designed to help you get a clean, reliable start.
Shop Kindling & FirelightersOur Promise
Reliable Products. Friendly Service. Quality You Can Count On.
We are proud to supply wood fuel products that customers can rely on — with helpful support, clear product options and a straightforward buying experience.
Explore Hillside WoodfuelsFuel Your Fire with Hillside Woodfuels
Escrito pela empresa
- Kiln Dried Logs for Reliable Heat
- Stock up on quality kiln dried logs for log burners, stoves, open fires and fire pits. Easy to light, consistent to burn and ideal for keeping your home warm through the colder months.
- Restaurant Grade Charcoal for Proper BBQ Cooking
- Bring out the best in your BBQ with our restaurant grade lumpwood charcoal. A great choice for home cooks, caterers, restaurants and anyone who wants dependable heat and great cooking performance.
- Everything You Need to Get the Fire Started
- From kindling to natural firelighters, we supply the essentials that make lighting your stove, fire pit or BBQ quick and simple. Practical products, friendly service and quality you can count on.
- We Check the Details Before We Deliver
- We know every delivery is different, so our team contacts customers to confirm the best time, place and access instructions wherever possible. Whether it is logs, charcoal, kindling or firelighters, we aim to make your delivery straightforward, convenient and hassle-free.
Order with Confidence
Quality wood fuel, honest service and helpful support from a family-run South Wales supplier.
We want every customer to feel confident when ordering from Hillside Woodfuels. Whether you are buying kiln dried logs, restaurant grade lumpwood charcoal, kindling or firelighters, our team is here to make the process simple and reliable.
We focus on supplying quality products, clear information and friendly support before and after your order. If you need help choosing the right fuel for your home, BBQ, fire pit or business, we are always happy to help.
Informações de contato
Unit 7, Westfield Industrial Park Waunarlywdd Swansea, SA5 4SF, Swansea, Reino Unido
- +44 (0) 1792 824324
- hello@hswf.co.uk
- hswf.co.uk
4,8
Excelente
197 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Order not received as yet
I am unable to give an accurate review yet as I have not yet received my order, ordered 6 days ago, and am waiting for a reply to my messages enquiring about possible delivery date
6 de dezembro de 2024
Avaliação não solicitada
Purchase of tonne bag logs
Hi,wasn't has happy with the service on this occasion,compared to previous purchases,with the confusion regarding email stating delivery in 2-3days from date of purchase email.The last purchase(Tonne bag of logs)for some reason,have moisture and are not burning has good has previous orders,they've been stacked and are covered the same way as I've always done in the past with your logs.Hopefully this order is just a one off,otherwise I will have to find alternative supplier.
Regards Simon
14 de novembro de 2024
A superb service and highly efficient…
A superb service and highly efficient product. Logs ordered and delivered to the door within 24 hrs. Outstanding customer service, I will certainly be using Hillside Woodfuels again and would recommend to all!
4 de novembro de 2024
Avaliação não solicitada
Good service all round!
30 de outubro de 2024
Can’t fault them delivered to my…
Can’t fault them delivered to my doorstep logs are a good size and burn ok very happy with our purchase .
21 de outubro de 2024
Excellent service
Excellent service. Logs came in a sealed sack. Plenty of good sized quality wood. I would definitely recommend.
21 de outubro de 2024
Great local company who I will continue…
Great local company who I will continue to support as they provide a great product at competitive prices
15 de outubro de 2024
Great quality logs delivered on time.
Great quality logs delivered on time.
21 de outubro de 2024
Avaliação não solicitada
Very happy with service I’ve got a long…
Very happy with service I’ve got a long and steep driveway and they delivered right to the house and logs look good haven’t used them yet but can’t complain about service .
18 de outubro de 2024
Avaliação não solicitada
Awful experience! Would not use again!
Very poor experience, I made an order on 29th September for a log storage rack. I paid £14.99 express shipping and it did not arrive until 10th October. I checked my order tracker on 3rd October and it showed that my order was waiting to be dispatched to evri, evri did not receive the order until 8th October! So definitely not express delivery! I have also had a problem with my order as it is incorrect size and I have called numerous times and no one ever answers. I have also emailed twice and yet again no answer to emails either. Communication from this company as well as slow delivery is appalling. Would not recommend!
29 de setembro de 2024
Avaliação não solicitada
Very good service
Good price and the bags of wood were wrapped up to keep the rain off
30 de setembro de 2024
Prompt service good logs
19 de setembro de 2024
Delivery guys were great and really…
Delivery guys were great and really helpful, can’t believe how much wood is in a sack! All different sizes which I prefer and they burn lovely
5 de setembro de 2024
Resposta da Hillside Woodfuels
Thank for the order and the lovely comment. I am glad you and a good experience
Resposta da Hillside Woodfuels
Thanks for the order
Order easy to make and delivered well
Order easy to make and delivered well. Very nice men dropped off our logs, friendly and polite. Logs good quality. Only had one issue and that was the delivery was not made within the timeframe given and couldn’t get through on the phone or live chat. However we understand that’s this was due to changes in their systems. However we will order again from them again.
4 de setembro de 2024
Resposta da Hillside Woodfuels
Hi, Joanna. We have been having problems with our phone system which are no resolved. Thanks for your patience
Resposta da Hillside Woodfuels
Thanks. I'm glad your were happy with the service
Lump wood charcoal is excellent
Lump wood charcoal is excellent, good heat and last well. Highly recommend it
25 de junho de 2024
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.