Hugh James Avaliações 

1.134
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

From the start, we received the best help and advice. Each step of the claim was explained thoroughly and any queries were answered promptly. Each person I spoke to was professional and empathetic and... Ver mais

Avaliado com 5 de um total de 5 estrelas

I was referred to Hugh James solicitors by Which? Legal. The people I’ve spoken to have been extremely professional and very helpful. They followed up my 20minute free consultation conversation with... Ver mais

Avaliado com 5 de um total de 5 estrelas

I would like to recommend Katie Morgan for being an outstanding support to me throughout my experience with Hugh James. Katie was always on hand, a rock and such a pleasure to work with. I have f... Ver mais

Avaliado com 5 de um total de 5 estrelas

Hugh James handled a Personal Injury Claim for my family. The Firm was superb from start to finish. Truly prodessional, efficient and caring. I would recommend them without any reservation... Ver mais

Detalhes da empresa

  1. Serviços de advocacia

Escrito pela empresa

Hugh James is a top 100 UK law firm with offices in Cardiff, London, Manchester, Plymouth and Southampton. The firm has grown from humble beginnings in 1960 to become a leading law firm, servicing a vast range of clients across the UK and overseas.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 20% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(1.134)

199 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Whilst already receiving a war pension

Whilst already receiving a war pension, a situation happened which required additional changes to be made. As this was something I wouldn't have been able to manage alone, I instructed Hugh James to act on my behalf.
Working with Caitlin Shipley, all necessary information was gathered, and relevant signing of documents was completed.
Caitlin was able to gain myself an increase in my war pension and a significant back payment.
Although admittedly the entire situation was causing me alot of stress, the clarity given by Caitlin managed to keep me calm, with frequent emails and phone calls when necessary. There I no way I would have been able to achieve this alone, so I am extremely grateful for the service provided by Hugh James, to the point that I recommend the firm to others, and have instructed them with another case.

11 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

CHC Funding application for both parents

The support, empathy and understanding; the exemplary professionalism and efficiency; and the kind but firm guidance from Hugh James Nursing Care (namely Abigail Prior) has been absolutely invaluable to us in this difficult and confusing time. Being able to hand this complicated process over to an empathetic and efficient professional has been a gift to us. Thank you so much Hugh James/Abi!

19 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Annalisa Magno in the Military…

Annalisa Magno in the Military Department guided me through my claim with excellent communication throughout. She was always professional, knowledgeable and honest, making the whole process straightforward and stress-free. An absolute pleasure to deal with from start to finish. Highly recommended.

18 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Professional and understanding

Initial contact with Hugh James was straight forward, quick and professional,
Kirsty answered any questions I raised in a timely manner and I was kept appraised of developments throughout the whole process. When we got to an appeal stage I felt that all the relevant points were well presented and it was obvious that Kirsty understood our situation and was able to convey our concerns extremely well

18 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolutely outstanding service from Hannah

Absolutely outstanding service from Hannah (Associate) at the solicitors today. The advice I received was clear, professional, and easy to understand, and I felt genuinely listened to throughout the consultation. Everything was explained thoroughly, and I left feeling much more confident about my situation and the next steps.

I really appreciate the time, professionalism, and reassurance provided. I would highly recommend their services to anyone looking for knowledgeable, approachable, and trustworthy legal advice. Thank you for your excellent help today!

17 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Everyone I had dealings with were…

Everyone I had dealings with were supportive, extremely professional and showed a great deal of empathy and understanding. The whole process was made easy and seamless by the team. After my father's untimely passing due to mesothelioma, the compensation was not sought for financial gain but to get some justice for his death which as a family we feel we have got. The money will help care for his wife, our mother and that gives an added sense of relief.

17 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

letter of commendation for Meg Walters at Hugh James

My Experience of dealing with Meg Walters at Family Hugh James was nothing short of excellent. She was a highly skilled individual who went out of her way to provide a first class service for me during this difficult time. Everything was explained and actioned in a prompt manner and I wholeheartedly thank her for this

14 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Sophie was very caring throughout the…

Sophie was very caring throughout the the case I always felt confident in communication with Sophie she put up with my impatience I’d recommend Sophie and her company in ref to military claims thank u so much Sophie

13 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Financial Services at Hugh James

I cannot recommend Matt and David at Hugh James Financial Services highly enough.

They are both highly professional, knowledgeable and exceptionally responsive, with outstanding communication throughout. They have a real ability to explain things clearly and make what can often feel like a complicated and daunting process much easier to understand.

What has stood out to me most, however, is how sensitive, understanding and kind they have both been. I have always felt somewhat apprehensive about the need to have a financial adviser and, understandably, it has taken time for me to feel comfortable placing my trust in someone with such an important responsibility.

With Matt and David, I now have the utmost confidence, trust and respect. They have always made me feel listened to, valued and genuinely supported, and I know I am in safe and capable hands.

Thank you both for your professionalism, patience and care. I am extremely grateful for the support you have given me and would wholeheartedly recommend Matt and David to anyone looking for trusted, knowledgeable and genuinely caring financial advisers.

11 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent

Excellent, Catrin knew exactly what we were asking for and the service was carried out quickly and effectively.

11 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

It took me a while to find a solicitor…

It took me a while to find a solicitor who understood the complexities of my situation. And suddenly the solution felt so simple and straight forward.
Intelligent and knowledgeable, the will was written much faster than I anticipated. Thank you

9 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very efficient in dealing with complicated finance matters.

This company dealt with my late aunt's estate and property from start to finish - including the complicated business of payments to a care home, a house clearance business, a bank who dealt with equity release matters (who had the title deeds to the property), as well as many, many other interests to sort through - before concluding the final accounts and inheritance payouts. All the processes were dealt with professionally, without fuss and with great patience.

3 de agosto de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Dreadful

Dreadful, would never recommend.

3 de agosto de 2026
Avaliação não solicitada
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Resposta da Hugh James

Hello, Mrs B.

I'm sorry to read that you have had a poor experience with us. We'd like to look into this further for you but in order to do this we'll need some more information.

Please can you email reviews@hughjames.com with more information on your query and contact details. Please include 'Trustpilot review' and your name in the email subject line. We'll make sure it's passed onto the team to contact you directly.

Avaliado com 5 de um total de 5 estrelas

As a lay executor I needed support when…

As a lay executor I needed support when a claim against the estate was received. Woodrow Cox of Hugh James’ Private Wealth disputes team was engaged. Woodrow provided legal advice to me and wrote letters and emails to the claimant’s solicitor, thus ensuring the matter was progressed as it should be.
He knew all the options and best path to take for each development.
Very happy to recommend both Woodrow and Hugh James.

29 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Exceptional expertise, clarity, and a brilliant team

My siblings and I instructed Hugh James to help resolve a highly stressful and complex estate dispute, and we could not be more thrilled with the service we received. Roman Kubiak and Abbie Mattocks were absolutely phenomenal from start to finish.
At every single point, Roman and Abbie responded to our queries and concerns with clarity, insight, and timeliness.
Their strategic responses to the other side were on point, and they fought our corner incredibly effectively.
They are clearly brilliant at what they do and operate as a genuinely brilliant team. They secured a great outcome for our family, and we feel hugely blessed to have instructed them. If you need legal representation for a difficult estate dispute, I cannot recommend Roman, Abbie, and the wider team at Hugh James highly enough.

31 de julho de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Hugh James CHC

I contacted Hugh James solicitors after reading an advertisement in a magazine on claiming CHC since contact I have been very impressed with their professionalism,expertise I cannot thank Jack Rosser enough for his help keeping me updated at all times we are currently awaiting a decision a positive one hopefully

29 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Positive hearing loss outcome

I've had a very positive experience with Hugh James throughout my hearing loss claim.

The process was lengthy, although this was not due to Hugh James. The time was necessary to gather the evidence required to support the claim. Throughout, I was kept fully informed of progress, and any delays were clearly explained.

As part of the evidence-gathering process, I underwent several hearing assessments and consultations with a range of hearing specialists. Hugh James also invited me to participate in a hearing aid trial, allowing me to compare premium hearing aids with my NHS-issued devices. This was incredibly educational and will benefit me greatly when making decisions about future hearing aid purchases.

As my case was selected as a test case for the trial, a significant amount of time was invested in preparing witness statements and evidence. The Partner leading my case, Ruth Davies, was exceptionally supportive and flexible, working around my busy work and family commitments. Ruth consistently demonstrated compassion, patience and professionalism, helping me understand what were often complex legal processes and court procedures.

In the lead-up to the trial, Ruth and the wider team went above and beyond to ensure that I felt prepared and comfortable. They took the time to introduce me to the barrister team and arranged a visit to the court before proceedings began. At every stage, they made sure I understood what was happening, the potential implications for the case, and what to expect next. Their approach meant that I genuinely felt part of the team throughout the process rather than simply a client being represented.

I am extremely pleased with the outcome achieved and grateful for the support I received from everyone involved. I would not hesitate to recommend Hugh James to anyone pursuing a hearing loss claim or seeking professional, compassionate and highly effective legal representation.

My sincere thanks go to Ruth Davies and everyone at Hugh James who contributed to my case. Their professionalism, expertise, patience and support gave me confidence throughout the process and helped achieve an excellent outcome. I am extremely grateful for everything they have done and would wholeheartedly recommend their services to others facing a similar situation.

7 de outubro de 2025
Avaliação não solicitada

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