Humphries and Parks Avaliações 

116
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I purchased my car earlier this year at Humphries & Parks, I am delighted with both my car & the service I have received. I can highly recommend Humphries & Parks, a family run business giving you a... Ver mais

Avaliado com 5 de um total de 5 estrelas

We travelled some 50 miles to visit Humphries & Parks. We received a warm welcome from Richard and a comprehensive test drive. There was no hard sell at any stage and the result was the purchase of... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great experience throughout. Low pressure sale and demonstration. I paid a deposit and then had some further questions before collecting, which they answered swiftly by email. Car all clean and valida... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Having bought a Jimny in April and received fantastic service at that time, this morning I sent an email enquiry relating to a minor matter of clarification. I received an instant response and also... Ver mais

Detalhes da empresa

  1. Concessionária
  2. também em
  3. Revendedora de carros usados
  4. Serviço de Motorista

Escrito pela empresa

Suzuki & Mitsubishi dealership based in West Malling, Kent. Family operated since 1947. Over 100 cars in stock of all makes and models.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

116 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

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4,6

Todas as avaliações

(116)

20 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Richard at Humphries & Parks

Richard was Welcoming and thorough Throughout the whole process. He made the process smooth and the whole Sale easy. Would recommend to everyone and definitely revisit in future.

12 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A great experience

My wife and I approached this dealership just wanting to build our knowledge of the car we wanted and possibly get a test drive. Richard Stockwell, the sales executive, listened to our requirements and instantly showed us the cars that matched (7 seater newish Mitsubishi Outlander under £20k). We instantly fell in love with one car and arranged to buy it after a test drive. All questions we had were answered well by Richard and he provided a lot of additional information to us about the specific car and car market in general. The car we bought was in immaculate condition and the assurances we got from Richard and the dealership in general made what could be an anxious and uncertain experience into a reassured and pleasing experience. Highly recommended.

9 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Enjoyable Experience. Excellent Service.

Enjoyed the experience of dealing with Richard and the team. Very pleased with the vehicle and impressed with the support offered on finance, as well as the advice and information that was provided about how to manage a hybrid. Will be taking advantage of the servicing and appreciated the honesty and reliability of the dealership. Well done.

5 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service from the team

Great service from the team especially Josh at Humphries and Parks, thank you, good to do business with.

26 de agosto de 2024
Avaliação não solicitada
logotipo da Humphries and Parks

Resposta da Humphries and Parks

Thanks Leon! Lovely to hear your H&P experience!

Avaliado com 5 de um total de 5 estrelas

We where treated very well by everyone…

We where treated very well by everyone at this dealership in particular the receptionist and Richard Stockwell who dealt with our purchase, it was a pain free experience. The best car dealership we have used.

6 de agosto de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Avoid the company. Selling cars involved in collision but keep in secret

After a month I used the car the liquor of back bumper started piling off. Year later in April I had a service of oil and filter change (was included) and I thought all is fine, but in 2 months my engine broke down... In my friend garage the car has been fixed and I've been told that the car was involved in collision. Front right wing is slightly different colour and also liquor is pilling off as on back bumper. The right door isn't one level with the wing. They have sold the car involved in collection but they kept quiet and overcharged me. Also oil and filter they used during the service is very poor quality. I'm going to see a legal advise as I had to spend around £4000 to get car back to the road.

4 de junho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Thanks to Soren

After purchasing a second hand van last week I had a problem with the EV system. I spoke to Soren for technical advise and he was brilliant, he sorted out the issue and was constantly in contact with me to make sure all was okay.

5 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Outstanding service from Richard…

Outstanding service from Richard Stockwell at Humphries & Parks. Made the whole experience easy and enjoyable, not to mention the beautiful condition in which the car had been prepared. Absolutely superb and I would recommend highly.

3 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Brilliant service from start to finish

Brilliant service from start to finish. Helped me get my dream car! The extra touches made it any pleasant experience and would definitely recommend Richard and the Humphries and Parks team for any future purchases.

29 de junho de 2024
Avaliação não solicitada
logotipo da Humphries and Parks

Resposta da Humphries and Parks

Thanks so much for your review Sophie. It's wonderful to hear you had such a great experience!

Avaliado com 5 de um total de 5 estrelas

Straightforward

Straightforward, honest, open, inspired confidence immediately.

24 de junho de 2024
Avaliação não solicitada
logotipo da Humphries and Parks

Resposta da Humphries and Parks

Thanks Martyn, we really appreciate you taking the time to lave us a review. Wishing you many happy miles in the new Suzuki!

Avaliado com 5 de um total de 5 estrelas

A pleasure buying the car from them

A pleasure buying the car from them, there was no hard sell, no pressure, no waffle. The car has been finished immaculately- as promised. The car was also good value for money. I would highly recommend.

26 de junho de 2024
Avaliação não solicitada
logotipo da Humphries and Parks

Resposta da Humphries and Parks

Thanks so much for the lovely review!

Avaliado com 5 de um total de 5 estrelas

Richard made us very welcome

Richard made us very welcome, was polite, professional and answered all of our questions and queries.

We will definitely come back to buy our next car from Humphries and Parks.

19 de junho de 2024
Avaliação não solicitada
logotipo da Humphries and Parks

Resposta da Humphries and Parks

Thanks so much for the 5 star review Curtis!

Avaliado com 4 de um total de 5 estrelas

I had a good experience at Humphries and would recommend them.

I had a great experience at Humphries and Parks when I bought my Kia Niro.
Richard was very helpful and patient and we feel we got a good deal on the car.
The only reason I haven't scored 5 is that he said he was going to 'fill up' the car before we took it away, but I realised the following day that I only had 97 miles left in the tank after only driving the 27 miles home from the garage! So the tank couldn't have been full at all.....I'm not quite sure why he would have said that and not done it!

10 de junho de 2024
Avaliação não solicitada
logotipo da Humphries and Parks

Resposta da Humphries and Parks

Thanks so much Rachel! Apologies for not filling the tank up, i think that must have been missed when preparing your vehicle for handover. Next time you are in the area swing past and we'll fill it up for you! Thanks again

Avaliado com 5 de um total de 5 estrelas

The most fantastic car buying experience I've ever had.....

Well what can I say about my car buying experience with this company, will start by saying absolutely 1st class, from start to finish. From the day of setting foot in the door with an issue with my previous vehicle, to signing on the dotted line and handover of keys on the new one,absolutely superb. At key stages of the purchase, arrival and fitting of exterior toys, there was a video. When the vehicle was ready another video. Totally different experience to the previous vehicle with adifferent dealership. I cannot praise the attention to detail and customer focused service enough at Humphries and Parks.....a family Run business. Huge thanks to all involved for puling out the stops to get the car I wanted. To Josh for the hand holding in the early stages and to Sam for an amazing handover. I am a happy customer. Thank you.

15 de junho de 2024
Avaliação não solicitada
logotipo da Humphries and Parks

Resposta da Humphries and Parks

Wow Lisa, what a fantastic review. Thanks so much for taking the time to leave such wonderful comments. Wishing you many happy miles in the new vehicle!

Avaliado com 5 de um total de 5 estrelas

Great experience throughout

Great experience throughout. Low pressure sale and demonstration. I paid a deposit and then had some further questions before collecting, which they answered swiftly by email. Car all clean and validated and collection experience was great. All paperwork prepared and even a complimentary gift. Came with six months warranty and two free basic services. I don't think used car buying gets any better.

8 de junho de 2024
Avaliação não solicitada
logotipo da Humphries and Parks

Resposta da Humphries and Parks

Thanks so much for the review Matt, we really appreciate it. Wishing you many happy miles in the new vehicle!

Avaliado com 5 de um total de 5 estrelas

Excellent service from Richard when…

Excellent service from Richard when buying my new Suzuki Jimny. Polite, helpful and knowledgable. Thanks again!

6 de junho de 2024
Avaliação não solicitada
logotipo da Humphries and Parks

Resposta da Humphries and Parks

Thanks for the review Tommy, the Jimny is a great choice!

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