I purchased my car earlier this year at Humphries & Parks, I am delighted with both my car & the service I have received. I can highly recommend Humphries & Parks, a family run business giving you a... Ver mais
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Veja o que dizem as avaliações
We travelled some 50 miles to visit Humphries & Parks. We received a warm welcome from Richard and a comprehensive test drive. There was no hard sell at any stage and the result was the purchase of... Ver mais
Great experience throughout. Low pressure sale and demonstration. I paid a deposit and then had some further questions before collecting, which they answered swiftly by email. Car all clean and valida... Ver mais
A empresa respondeu
Having bought a Jimny in April and received fantastic service at that time, this morning I sent an email enquiry relating to a minor matter of clarification. I received an instant response and also... Ver mais
Detalhes da empresa
Escrito pela empresa
Suzuki & Mitsubishi dealership based in West Malling, Kent. Family operated since 1947. Over 100 cars in stock of all makes and models.
Informações de contato
Humphries & Parks Ltd, London Road, West Malling, Kent., ME195AN, West Malling, Reino Unido
- 01732870711
- customerservice@humphriesandparks.co.uk
- humphriesandparks.co.uk
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Excellent customer service
We received an Excellent service today in buying our new mitisubshi. He very helpful and we had a faultless customer service experience from Paul Fountain
A happy Customer
If you want the best service bar none speak to Sam Kingsland-Joy, On collection of my pre-owned vehicle it became apparent that a couple of items were missing that we assume had been kept by one of the pervious owners. Sam ordered up the items without any quibble whatsoever, and emailed me to keep me up to date with the order progress. Thats a perfect service, recommended
Great service from the team at West…
Great service from the team at West Malling, especially Brad who ensured my car purchase went smoothly. Will be back when my car needs a service.
Thank you.
Very happy customer!
Went into this dealership after visiting a few others in the area and this one was an absolute winner.
Was greeted by an amazing team and was looked after by Mike who was really thorough and helpful.
Couldn’t be happier with my vehicle, thank you!
Great company to deal with
Great company to deal with. Very fair prices and great service.
10/10 recommend!
Purchased my vehicle at the beginning of the year but wanted to express how brilliant my experience was.
From beginning to end I only encountered polite and helpful staff. But my real thanks goes to Mike, who went above and beyond to make sure I was happy with my purchase. I felt completely comfortable and like I was in good hands the whole time, despite my many questions! (Guy deserves a medal for being so patient)
Thank you to all, I’m super happy!
Molly
Purchased 4th car from humphries and…
Purchased 4th car from humphries and parks. Sales team were as exceeded expectations. Requested a specification for a vehicle not held locally Mike went the extra mile to get the vehicle transferred down. A few months in had an issue with the boot. Mike and the service team very quickly dealt with and fixed the issue.
5* Experience - thank you!
Had a really easy, hassle-free experience all thanks to my sales exec Mike Whitfield. He was extremely patient, helpful and knowledgeable. Wasn't pushy in the slightest and answered any queries I had, I couldn't be happier with the service I had received during and after purchasing my vehicle. Thank you so much!
Purchase of a black Sportage
I purchased a new second hand car from Humphries and Parks and the service was excellent.
Salesman caled mike blatantly lied to…
Salesman caled mike blatantly lied to me on the phone that a car i was coming to see was clean and all good round car. When i got there to see the car it was clear that the front bumper and wing had damage to paint.I pointed out to the so called dell boy salesman namely mike as he had wasted my time driving there to look at a damaged car that he had said was okay, thats okay we can get it buffed out,i laughed and said it goes back to the metal to which he replied we can get it sprayed over . He clearley wasnt bothered by his attitude towards telling us a pack of lies how good the car was so we walked away. STAY CLEAR of this place and dont waste your time driving there to view a car they say is all good and immaculate as it will be some old banged up car. MICKEY MOUSE SET UP AND WITH A SALESMAN NAMED MIKE WHO LIES
Exception attention and service
Excellent customer service from enquiry to personal online tour to completion of purchase. Jon Rogers was superb and couldn’t do enough, making my daughters first vehicle purchase special. Smooth and easy transactions.
We were lied to about the performance…
We were lied to about the performance of the vehicle and completely lied to about the financing of the car. Utterly untrustworthy.
West Malling
Popped in this afternoon - Saturday 11th September- Jon R. Very helpful, patient and knowledgeable
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