Huws Gray Avaliações 

1.961
•
O TrustScore é 4.5 de um total de 5

4,5

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Dealing with this company was a positive stress free experience. Easy on line ordering, delivery as promised and follow up call. Will use again for sure. Retail customer ordering garden gravel and top... Ver mais

Avaliado com 5 de um total de 5 estrelas

The staff are fantastic. Especially at the Dover branch who answer all queries to the fullest and no matter how small or large the issue they are all way courteous & polite and go above & beyond to en... Ver mais

Avaliado com 2 de um total de 5 estrelas

After opening an account some time ago, I found it frustrating that I'm still not set up on terms, I have asked on numerous occasions about this, but it seems no can be bothered. I barely use Huws gra... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I am still in a bit of disbelief at how good the service was. I ordered mid morning (unbeatable price in my area). I wasn’t sure as delivery was stated between 1 and 7 working days. Within a half hour... Ver mais

Detalhes da empresa

  1. Fornecedor de Materiais de Construção
  2. Distribuidora de ferramentas
  3. Loja de artigos para paisagismo
  4. Loja de madeira
  5. Loja de suprimentos para encanamento
  6. Serviço de Locação de Equipamentos para Construção Civil

Sobre Huws Gray

Escrito pela empresa

Huws Gray is a UK building materials supplier with a network of over 230 branches across England, Wales and Scotland. The business supports both trade professionals and DIY customers, offering products and services that cover the full build process, from early groundwork through to final finishes.

Our range includes core building materials, as well as access to plant and tool hire, power tools, and specialist products. We also supply doors, windows, kitchens, bathrooms, and a wide selection of plumbing and heating materials. For more tailored requirements, we provide bespoke manufactured items such as lintels and roof trusses.

Huws Gray branches aim to provide practical, on-the-ground support for customers working on projects of all sizes. This includes helping customers source the right materials, offering product knowledge, and supporting day-to-day building needs through local availability.

With a broad product range and a nationwide presence, Huws Gray works to make it easier for customers to manage their projects from start to finish. Our focus is on providing a consistent service across branches, backed by product availability and straightforward support for customers at every stage of their build.


Informações de contato

Find Your Local Huws Gray

230+ branches across the UK. Find your nearest today

4,5

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(1.961)

905 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 2 de um total de 5 estrelas

Still not set up on terms.

After opening an account some time ago, I found it frustrating that I'm still not set up on terms, I have asked on numerous occasions about this, but it seems no can be bothered. I barely use Huws gray because of this and purchase my paint from other places.

29 de agosto de 2026
Avaliação não solicitada
logotipo da Huws Gray

Resposta da Huws Gray

We are truly sorry to hear about the difficulties you've experienced with setting up your account on terms.

We understand your frustration and appreciate you bringing this to our attention.

We are actively reviewing our processes to ensure such issues are promptly resolved for all our valued customers.

Avaliado com 5 de um total de 5 estrelas

Excellent service

I was very pleased with the quality of my order. The driver placed my order very respectfully thank you

19 de setembro de 2026
logotipo da Huws Gray

Resposta da Huws Gray

We're so pleased to hear that you were happy with the quality of your order.

It's wonderful to know that our driver delivered it respectfully!

Avaliado com 5 de um total de 5 estrelas

Ordered on line

Ordered on line - had call from the branch letting me know it was ready for collection.
Friendly and efficient service - Thank you

19 de setembro de 2026
logotipo da Huws Gray

Resposta da Huws Gray

We're so happy to hear that our team provided friendly and efficient service for your online order collection!

We appreciate your kind words.

Avaliado com 2 de um total de 5 estrelas

Total lack common sense and failure in proceedure

The product that was delivered was great. However following placing my order I was supposed to be called to arrange delivery instructions. I received no call or notification as to when the delivery was coming. It was being delivered to a clients house and I received a message from them saying it had been dumped by their front gates, partially blocking the entrance and squashed and killed the plants in the flower bed. I then had to go round on my day off and spend a couple hours moving it to a more appropriate place. Honestly its pure laziness and rude not to ring and find out where the delivery needs to be dropped off. My client was not happy and I certainly wasn't happy.

24 de setembro de 2026
logotipo da Huws Gray

Resposta da Huws Gray

Thank you for sharing your feedback with us.

We are truly sorry to learn about the issues you experienced with the delivery of your recent order, especially regarding the lack of communication and the placement of the item at your client's property.

We understand how frustrating it must have been to find the product blocking an entrance and damaging plants, and then to have to spend your day off resolving the situation.

This is certainly not the experience we want our customers or their clients to have.

We are reviewing our delivery communication protocols to prevent similar incidents from occurring in the future and ensure that delivery instructions are properly followed.

Avaliado com 2 de um total de 5 estrelas

Took ages to collect from depot

Took ages to collect from depot. Message from counter was not getting through to fork lift guy in warehouse apparently.
The product was ready mix mortar for some repointing and although it did the job it was no where near the colour “ buff “ expected and noted on product details.

18 de setembro de 2026
logotipo da Huws Gray

Resposta da Huws Gray

We're sorry to hear about the collection delay and the color discrepancy with the mortar.

We understand your frustration with the wait and the product not matching your expectations.

We are reviewing our depot collection process and product descriptions to prevent similar issues.

We appreciate you bringing this to our attention.

Avaliado com 5 de um total de 5 estrelas

Order for 2 x 500l bags of top soil from Theale branch

Ordered 2 x 500l bags of top soil. From placing the order to delivery, faultless! Delivered the next day and driver very helpful and considered as to placing bags on my driveway and very pleasant and friendly.
Service fantastic, prices very good and I have absolutely no hesitation in recommending Huws Gray.
Thank you all. 😀👏

25 de setembro de 2026
Avaliação não solicitada
logotipo da Huws Gray

Resposta da Huws Gray

We are so pleased to hear about your excellent experience with our topsoil delivery.

It's wonderful to know that our team provided such helpful and friendly service, from order placement to the careful placement of your bags.

We truly appreciate your kind words and recommendation.

Avaliado com 5 de um total de 5 estrelas

Great service

Ordered in the morning, my panels ready 30mins later, great service in the shop & the yard, puts Jewsons to shame.

17 de setembro de 2026
logotipo da Huws Gray

Resposta da Huws Gray

We're so glad to hear about your positive experience with our service and the quick turnaround on your order!

Thank you for your kind words.

Avaliado com 5 de um total de 5 estrelas

10/10 Brilliant company…

The website was easy to navigate and delivery was organised quickly with a phone call. On delivery day they went above and beyond to make sure the bulk bag was put exactly where I needed it, even though it meant a little extra work for them. I would definitely recommend them and will use them again 👍

17 de setembro de 2026
logotipo da Huws Gray

Resposta da Huws Gray

We're so glad to hear you found our website easy to navigate and that our delivery team went above and beyond for you!

We truly appreciate your kind words and recommendation.

We look forward to assisting you again in the future.

Avaliado com 5 de um total de 5 estrelas

Ordered online was very quick and easy…

Ordered online was very quick and easy and followed up with a call from a lovely lady from branch who very kindly dropped item off on her way home to save me going over to collect.
Excellent service from Evesham branch

17 de setembro de 2026
logotipo da Huws Gray

Resposta da Huws Gray

We are absolutely delighted to hear about your excellent experience with our team!

It's wonderful to know that our online ordering process was quick and easy for you, and we're especially pleased that our colleague went above and beyond to ensure you received your item conveniently.

Thank you for sharing your positive feedback!

Avaliado com 4 de um total de 5 estrelas

Online order

Online order, easy pick up staff were helpful and very polite

17 de setembro de 2026
logotipo da Huws Gray

Resposta da Huws Gray

We're delighted to hear that your online order and pickup experience was so smooth and that our staff provided helpful and polite service.

We truly appreciate your kind words!

Avaliado com 5 de um total de 5 estrelas

Delivery driver was excellent

Delivery driver was excellent. Did his very best to get my delivery as near as he could to where it was being used.

16 de setembro de 2026
logotipo da Huws Gray

Resposta da Huws Gray

We're so pleased to hear about your excellent experience with our delivery driver.

It's wonderful to know they went above and beyond to place your delivery conveniently.

Avaliado com 5 de um total de 5 estrelas

Fast delivery good too soil did the job…

Fast delivery good too soil did the job will be buy from there again

30 de maio de 2026
logotipo da Huws Gray

Resposta da Huws Gray

We're delighted to hear that our fast delivery and topsoil were exactly what you needed for your project!

We truly appreciate your kind words and look forward to serving you again.

Avaliado com 5 de um total de 5 estrelas

Great Service

Very happy with the way they handled my enquiry and very helpful on the call.
Delivery driver was very polite

16 de setembro de 2026
logotipo da Huws Gray

Resposta da Huws Gray

We are so pleased to hear that your inquiry was handled well and that you found our team helpful during your call.

It's also wonderful to know that our delivery driver was polite.

Avaliado com 1 de um total de 5 estrelas

Placed order online and shop cancelled…

Placed order online and shop cancelled the order

10 de setembro de 2026
logotipo da Huws Gray

Resposta da Huws Gray

We are truly sorry your online order was cancelled.

We understand this is frustrating and we are reviewing our processes to prevent this from happening again.

Avaliado com 5 de um total de 5 estrelas

Excellent Service and Fast Next-Day…

Excellent Service and Fast Next-Day Delivery!

I ordered a half-ton of topsoil twice from the Dundee store, and both times it arrived the next day. The store even followed up the next morning by email to let me know exactly when the delivery would arrive. Fantastic communication and reliability—a very happy customer!

15 de setembro de 2026
logotipo da Huws Gray

Resposta da Huws Gray

We are so pleased to hear about your positive experience with our Dundee store and our next-day delivery service.

We truly appreciate your kind words regarding our communication and reliability. We are glad we could meet your expectations!

Avaliado com 5 de um total de 5 estrelas

The tiles I ordered arrived on time and…

The tiles I ordered arrived on time and were exactly what I had ordered. What more could I want.
Well done.

15 de setembro de 2026
logotipo da Huws Gray

Resposta da Huws Gray

We're so happy to hear that your tiles arrived on time and were exactly what you wanted.

Thank you for your wonderful feedback!

Avaliado com 5 de um total de 5 estrelas

Excellent customer service and superb…

Excellent customer service and superb product 👌.

11 de setembro de 2026
logotipo da Huws Gray

Resposta da Huws Gray

We are so glad to hear that you had an excellent experience with our customer service and that you love our product!

We truly appreciate your kind words.

Avaliado com 5 de um total de 5 estrelas

Good service

Good service, good product,good value

15 de setembro de 2026
logotipo da Huws Gray

Resposta da Huws Gray

We are so pleased to hear that you found our service, product, and value to be excellent.

Thank you for your kind words!

Avaliado com 5 de um total de 5 estrelas

The ordering process was smooth & the…

The ordering process was smooth & the delivery was quick & effective! I got my top soil exactly as I wanted! Well done!

15 de setembro de 2026
logotipo da Huws Gray

Resposta da Huws Gray

We're so glad to hear that your ordering process was smooth and that your delivery was quick and effective!

We're delighted you received exactly what you wanted.

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais