Dealing with this company was a positive stress free experience. Easy on line ordering, delivery as promised and follow up call. Will use again for sure. Retail customer ordering garden gravel and top... Ver mais
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Veja o que dizem as avaliações
The staff are fantastic. Especially at the Dover branch who answer all queries to the fullest and no matter how small or large the issue they are all way courteous & polite and go above & beyond to en... Ver mais
After opening an account some time ago, I found it frustrating that I'm still not set up on terms, I have asked on numerous occasions about this, but it seems no can be bothered. I barely use Huws gra... Ver mais
A empresa respondeu
I am still in a bit of disbelief at how good the service was. I ordered mid morning (unbeatable price in my area). I wasn’t sure as delivery was stated between 1 and 7 working days. Within a half hour... Ver mais
Detalhes da empresa
- Fornecedor de Materiais de Construção
- Distribuidora de ferramentas
- Loja de artigos para paisagismo
- Loja de madeira
- Loja de suprimentos para encanamento
- Serviço de Locação de Equipamentos para Construção Civil
Sobre Huws Gray
Escrito pela empresa
Huws Gray is a UK building materials supplier with a network of over 230 branches across England, Wales and Scotland. The business supports both trade professionals and DIY customers, offering products and services that cover the full build process, from early groundwork through to final finishes.
Our range includes core building materials, as well as access to plant and tool hire, power tools, and specialist products. We also supply doors, windows, kitchens, bathrooms, and a wide selection of plumbing and heating materials. For more tailored requirements, we provide bespoke manufactured items such as lintels and roof trusses.
Huws Gray branches aim to provide practical, on-the-ground support for customers working on projects of all sizes. This includes helping customers source the right materials, offering product knowledge, and supporting day-to-day building needs through local availability.
With a broad product range and a nationwide presence, Huws Gray works to make it easier for customers to manage their projects from start to finish. Our focus is on providing a consistent service across branches, backed by product availability and straightforward support for customers at every stage of their build.
Informações de contato
Llangefni Industrial Estate, Llangefni, LL77 7JA, Anglesey, Reino Unido
- marketing@huwsgray.co.uk
- huwsgray.co.uk
Find Your Local Huws Gray
4,5
Excelente
2 mil avaliações
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Still not set up on terms.
After opening an account some time ago, I found it frustrating that I'm still not set up on terms, I have asked on numerous occasions about this, but it seems no can be bothered. I barely use Huws gray because of this and purchase my paint from other places.
29 de agosto de 2026
Avaliação não solicitada
Resposta da Huws Gray
We are truly sorry to hear about the difficulties you've experienced with setting up your account on terms.
We understand your frustration and appreciate you bringing this to our attention.
We are actively reviewing our processes to ensure such issues are promptly resolved for all our valued customers.
Excellent service
I was very pleased with the quality of my order. The driver placed my order very respectfully thank you
19 de setembro de 2026
Resposta da Huws Gray
We're so pleased to hear that you were happy with the quality of your order.
It's wonderful to know that our driver delivered it respectfully!
Ordered on line
Ordered on line - had call from the branch letting me know it was ready for collection.
Friendly and efficient service - Thank you
19 de setembro de 2026
Resposta da Huws Gray
We're so happy to hear that our team provided friendly and efficient service for your online order collection!
We appreciate your kind words.
Total lack common sense and failure in proceedure
The product that was delivered was great. However following placing my order I was supposed to be called to arrange delivery instructions. I received no call or notification as to when the delivery was coming. It was being delivered to a clients house and I received a message from them saying it had been dumped by their front gates, partially blocking the entrance and squashed and killed the plants in the flower bed. I then had to go round on my day off and spend a couple hours moving it to a more appropriate place. Honestly its pure laziness and rude not to ring and find out where the delivery needs to be dropped off. My client was not happy and I certainly wasn't happy.
24 de setembro de 2026
Resposta da Huws Gray
Thank you for sharing your feedback with us.
We are truly sorry to learn about the issues you experienced with the delivery of your recent order, especially regarding the lack of communication and the placement of the item at your client's property.
We understand how frustrating it must have been to find the product blocking an entrance and damaging plants, and then to have to spend your day off resolving the situation.
This is certainly not the experience we want our customers or their clients to have.
We are reviewing our delivery communication protocols to prevent similar incidents from occurring in the future and ensure that delivery instructions are properly followed.
Took ages to collect from depot
Took ages to collect from depot. Message from counter was not getting through to fork lift guy in warehouse apparently.
The product was ready mix mortar for some repointing and although it did the job it was no where near the colour “ buff “ expected and noted on product details.
18 de setembro de 2026
Resposta da Huws Gray
We're sorry to hear about the collection delay and the color discrepancy with the mortar.
We understand your frustration with the wait and the product not matching your expectations.
We are reviewing our depot collection process and product descriptions to prevent similar issues.
We appreciate you bringing this to our attention.
Order for 2 x 500l bags of top soil from Theale branch
Ordered 2 x 500l bags of top soil. From placing the order to delivery, faultless! Delivered the next day and driver very helpful and considered as to placing bags on my driveway and very pleasant and friendly.
Service fantastic, prices very good and I have absolutely no hesitation in recommending Huws Gray.
Thank you all. 😀👏
25 de setembro de 2026
Avaliação não solicitada
Resposta da Huws Gray
We are so pleased to hear about your excellent experience with our topsoil delivery.
It's wonderful to know that our team provided such helpful and friendly service, from order placement to the careful placement of your bags.
We truly appreciate your kind words and recommendation.
Ladder arrived from local depot within…
Ladder arrived from local depot within an hour of ordering on line! Amazing!
11 de setembro de 2026
Resposta da Huws Gray
We're so happy to hear about your positive experience with our delivery service!
We appreciate your kind words.
Great service
Ordered in the morning, my panels ready 30mins later, great service in the shop & the yard, puts Jewsons to shame.
17 de setembro de 2026
Resposta da Huws Gray
We're so glad to hear about your positive experience with our service and the quick turnaround on your order!
Thank you for your kind words.
10/10 Brilliant company…
The website was easy to navigate and delivery was organised quickly with a phone call. On delivery day they went above and beyond to make sure the bulk bag was put exactly where I needed it, even though it meant a little extra work for them. I would definitely recommend them and will use them again 👍
17 de setembro de 2026
Resposta da Huws Gray
We're so glad to hear you found our website easy to navigate and that our delivery team went above and beyond for you!
We truly appreciate your kind words and recommendation.
We look forward to assisting you again in the future.
Ordered online was very quick and easy…
Ordered online was very quick and easy and followed up with a call from a lovely lady from branch who very kindly dropped item off on her way home to save me going over to collect.
Excellent service from Evesham branch
17 de setembro de 2026
Resposta da Huws Gray
We are absolutely delighted to hear about your excellent experience with our team!
It's wonderful to know that our online ordering process was quick and easy for you, and we're especially pleased that our colleague went above and beyond to ensure you received your item conveniently.
Thank you for sharing your positive feedback!
Resposta da Huws Gray
We're delighted to hear that your online order and pickup experience was so smooth and that our staff provided helpful and polite service.
We truly appreciate your kind words!
Delivery driver was excellent
Delivery driver was excellent. Did his very best to get my delivery as near as he could to where it was being used.
16 de setembro de 2026
Resposta da Huws Gray
We're so pleased to hear about your excellent experience with our delivery driver.
It's wonderful to know they went above and beyond to place your delivery conveniently.
Fast delivery good too soil did the job…
Fast delivery good too soil did the job will be buy from there again
30 de maio de 2026
Resposta da Huws Gray
We're delighted to hear that our fast delivery and topsoil were exactly what you needed for your project!
We truly appreciate your kind words and look forward to serving you again.
Great Service
Very happy with the way they handled my enquiry and very helpful on the call.
Delivery driver was very polite
16 de setembro de 2026
Resposta da Huws Gray
We are so pleased to hear that your inquiry was handled well and that you found our team helpful during your call.
It's also wonderful to know that our delivery driver was polite.
Placed order online and shop cancelled…
Placed order online and shop cancelled the order
10 de setembro de 2026
Resposta da Huws Gray
We are truly sorry your online order was cancelled.
We understand this is frustrating and we are reviewing our processes to prevent this from happening again.
Excellent Service and Fast Next-Day…
Excellent Service and Fast Next-Day Delivery!
I ordered a half-ton of topsoil twice from the Dundee store, and both times it arrived the next day. The store even followed up the next morning by email to let me know exactly when the delivery would arrive. Fantastic communication and reliability—a very happy customer!
15 de setembro de 2026
Resposta da Huws Gray
We are so pleased to hear about your positive experience with our Dundee store and our next-day delivery service.
We truly appreciate your kind words regarding our communication and reliability. We are glad we could meet your expectations!
The tiles I ordered arrived on time and…
The tiles I ordered arrived on time and were exactly what I had ordered. What more could I want.
Well done.
15 de setembro de 2026
Resposta da Huws Gray
We're so happy to hear that your tiles arrived on time and were exactly what you wanted.
Thank you for your wonderful feedback!
Excellent customer service and superb…
Excellent customer service and superb product 👌.
11 de setembro de 2026
Resposta da Huws Gray
We are so glad to hear that you had an excellent experience with our customer service and that you love our product!
We truly appreciate your kind words.
Resposta da Huws Gray
We are so pleased to hear that you found our service, product, and value to be excellent.
Thank you for your kind words!
The ordering process was smooth & the…
The ordering process was smooth & the delivery was quick & effective! I got my top soil exactly as I wanted! Well done!
15 de setembro de 2026
Resposta da Huws Gray
We're so glad to hear that your ordering process was smooth and that your delivery was quick and effective!
We're delighted you received exactly what you wanted.
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