Very friendly service, accurate cross over of a Mahle filter, almost non existent in NA, billing was flawless and shipping from USA to Canada via our FedEx account was flawless and 3 days into our han... Ver mais
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Veja o que dizem as avaliações
I bought from this company before, quite a few years back. They had a record of what I use on the filter cart for hydraulic oil. I ordered 6 filters and they arrived faster than I thought they migh... Ver mais
A empresa respondeu
Because you Guys make it so easy. Always a pleasure to work with the Folks at Hydrafil. The order is always correct and delivered as promised.
A empresa respondeu
Excellent service after I had mistakenly ordered the wrong filters. I got a RMA by email after I called on the phone (they answered right away). I reordered the correct filters and they arrived in a... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
With over 200 thousand cross references Hydrafil.com - The Only Way To Buy Hydraulic Filters.
Free UPS Shipping
Free Returns - No Re-Stocking Fees
We fully guarantee all of our American made products, and back them with 12 months, free returns, and no restocking fees
Informações de contato
1400 Rankin Drive, 48083, Troy, Estados Unidos
- +1 (313) 915-4120
- sales@hydrafil.com
- hydrafil.com
4,6
Excelente
174 avaliações
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you always deliver on time thank you.
3 de abril de 2023
Very easy purchase and will work with…
Very easy purchase and will work with them again. Soon.
24 de março de 2023
Very efficient at sending confirmations…
Very efficient at sending confirmations and updates.
13 de março de 2023
Fair price
It was a good experience. They had the parts, shipped out in a timely manner and the parts were at a fair price.
1 de fevereiro de 2023
Fast and good service
Fast and good service!
Price quality ratio very good!
Quick and clear response from the call center
11 de janeiro de 2023
Awesome friendly service
Awesome friendly service, fast turnaround time .
I’ll be placing another order soon !
27 de dezembro de 2022
Always easy to send an email for a…
Always easy to send an email for a quote and receive it the same day. Never had an issue with any part of the ordering/shipping process and parts are always correct. I love the email updates with order status.
7 de outubro de 2022
Excellent communication
Excellent communication, persistent effort in locating product and quick delivery.
20 de outubro de 2022
Resposta da Hydrafil Filtration Products
Thank you for taking the time to leave a review Jeff. I'm glad we were able to help you out.
Need filter, Hydrafil got it
Reliable, fast and secure. The right place to get the filters for your machine.
5 de outubro de 2022
Resposta da Hydrafil Filtration Products
Luiz, we appreciate your business and taking the time to leave a review.
Resposta da Hydrafil Filtration Products
Thank you for taking the time to leave a review. We do appreciate it. Our lead times for non-stock items are very different now compared to what they were just a few years ago. Lead times in the filtration industry are currently longer than normal due to a number of various factors. If you know your needs for the next few months, we recommend placing those orders now to ensure timely delivery.
Reliable product
26 de setembro de 2022
good job in a timely manner
25 de agosto de 2022
Resposta da Hydrafil Filtration Products
Randolph, thank you for taking the time to leave a review. We appreciate your business.
Resposta da Hydrafil Filtration Products
Thank you for taking the time to leave a review. We totally understand the lead time concerns and are doing everything we can to improve it. Our lead times for non-stock items are very different now compared to what they were just a few years ago. Lead times in the filtration industry are currently longer than normal due to a number of factors. If you know your needs for the next few months, we recommend placing those orders now to ensure timely delivery.
Resposta da Hydrafil Filtration Products
Thank you for taking the time to leave a review. We appreciate your business.
Filter Cross Reference
I bought a piece of machinery that is made in Italy and I couldn't cross reference the hydraulic filter (IKRON). I was able to contact hydrafil and they were able to find a filter for me that works.
25 de julho de 2022
Resposta da Hydrafil Filtration Products
Thank you for taking the time to leave a review. I am happy we were able to help.
Exactly what we needed
Exactly what we needed. Easy to find online and very fast shipping
16 de maio de 2022
Resposta da Hydrafil Filtration Products
Thank you for taking the time to leave a review we appreciate it.
The overall experience was great
The overall experience was great. One comment I must make is that I'm disappointed that all your part numbers are changing. This makes it very confusing to stock and reorder on my end of things.
10 de maio de 2022
Resposta da Hydrafil Filtration Products
Sean, thank you for the feed back. As our business continues to grow and now that we offer over 250 thousand interchanges our old part numbering system could not handle the influx of new inventory. When we revamped the website back in April of 2021 we had to update the part numbering system as well. On the header of the webpage there is a button labeled "RX to SKU" you can use this to put in our old part numbers and it will lead you to a filter with our current part number. We are also here to help you if and when you need it. PH: 313-915-4120 / Sales@hydrafil.com Thank you for you continued business!
Special filter
Very pleased with my filters. I got them before the estimated lead time.
22 de março de 2022
Truly kind and helpful staff
Truly kind and helpful staff, I just wish it worked out for us. I was in need of a new hydraulic fluid filter for our saw and ordered the same part number as the one we currently had. The first one was too long, but Matt was helpful and shipped out a replacement order for the correct length. Our shop manager came up to me a few days later and said the top was different than the one we had. I had emailed Matt about it and he was very helpful. Turned out I had ordered the wrong one based on just the part number. He quickly sent me a return label and issued a refund in a timely manor. I just wish this worked out for us, because I was very happy with the response time and the helpful staff.
Our loss is someone else's gain. Thank you again for all of your help with my order.
8 de março de 2022
With all of the challenges in the…
With all of the challenges in the supply chain we really appreciate you manufacturing filters in a timely manner! Great communication and automated shipping information.
Regards,
Brandon
14 de fevereiro de 2022
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