Hyper Air Travel Avaliações 

673
•
O TrustScore é 3 de um total de 5

2,9

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

PLEASE PLEASE PLEASE DO NOT BOOK WITH THIS COMPANY, I BOOKED 2 TICKETS FOR £14OO FOR AUSTRALIA, THEN WE HAD COVID, I LATER BOOKED FOR AN ADDIONAL £14OO, I TOOK SERIOUSLY ILL AND HAD TO HAVE EMERGENCY... Ver mais

Avaliado com 1 de um total de 5 estrelas

they are worst ever agent they are scammer because i bought ticket what of £700 from them since 2021 ,they are not return my money back ,anytime i call them they keep on posting me saying tomorrow... Ver mais

Avaliado com 1 de um total de 5 estrelas

Absolute fraudsters. Look at Google reviews for honest reviews. They take your money then ask for more for another flight.Stories of people stranded at airports with their money taken and no ticket bo... Ver mais

Avaliado com 5 de um total de 5 estrelas

Excellent service. Ken was extremely helpful and patient. Found me amazing direct tickets at an amazingly low price. I would definitely recommend. Tickets were issued straight away and I had no issues... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Site de busca de vôos

Informação fornecida por fontes externas variadas

Hyper Air Travel is an ATOL protected company (ATOL no - 10434) and excels in providing lowest fares for flights, holidays, tour packages, business travel, Honeymoon packages, Car hire, and visa assistance. We aim to offer our customers simple and impartial advice. Booking with us is the most convenient way to create a holiday that you can be rest assured will suit you, without the big price tag. All you have to do is ring us and our travel advisers will take care of the rest. Many of the traditional big brand operators don't have the flexibility we do, because we're independent. This means we can find you cheap flights and get you into places that give us special deals, or upgrades.


Informações de contato

2,9

Bom

O TrustScore é 3 de um total de 5

673 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,9

Todas as avaliações

(673)

0 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Good service

They really helped me with finding the best flight to my location you should try it too!

27 de julho de 2021
Avaliação não solicitada
logotipo da Hyper Air Travel

Resposta da Hyper Air Travel

Dear Florence,

Thanks for taking out time and sharing your feedback. We are glad to hear that you are happy with our services. We will be more than happy to serve you again.

Regards,
Hyper Air Travel Support Team

Avaliado com 5 de um total de 5 estrelas

Justin Sales - Team Lead Excellent Customer Service

Justin - Sales Team Lead

A truly fantastic service. He will call you back or email asap and will keep you up to date with your trip. I've had to make different changes and explained the situation, which was not a problem at all. I have used different agents to travel but I feel that we have found an agent that we will use all the time. Just sometimes you need a "humanistic" approach to things as we travel for experiences and we want confidence in the booking also which is what you get. Even if that person is not available the team we will work together to resolve an enquiry and know its you when you call from your number, I cannot fault the service. I would recommend them 10/10.

18 de junho de 2021
Avaliação não solicitada
logotipo da Hyper Air Travel

Resposta da Hyper Air Travel

Dear Shuborne,

Thanks for taking out time and sharing your feedback. We are glad to hear that you are happy with our services. We will be more than happy to serve you again.

Regards,
Hyper Air Travel Support Team

Avaliado com 5 de um total de 5 estrelas

Ken and Rebecca were awesome in sorting…

Ken and Rebecca were awesome in sorting out our travelling ticket, thorough professionals and great ambassadors of the company. I rely on hyper travels always for my flight ticket because they make booking of flights hassle free. We paid our deposit in 2020 but we couldn't travel due to covid. Ken sorted out our previous payments promptly and Rebecca got us a very affordable and comfortable flight matching our date of preference. A very big thank you to the competent and trust worthy ambassadors of hyper travels.

30 de maio de 2021
Avaliação não solicitada
logotipo da Hyper Air Travel

Resposta da Hyper Air Travel

Dear Taibat,

Thanks for taking out time and sharing your feedback. We are glad to hear that you are happy with our services. We will be more than happy to serve you again.

Regards,
Hyper Air Travel Support Team

Avaliado com 5 de um total de 5 estrelas

Hyper Air Travel is an

Hyper Air Travel is an
Exceptional organisation, their customer service is very uniquely friendly and efficient. The staffs are excellent , they’re always ready to support you with any of your enquiries, no matter how difficult it may seems. Their professionalism is very amazing. All thanks most especially to Ken and Rebecca whom are most valuable to me for their support throughout the Pandemic. I’ve always recommended Hyper Air Travel to my friends and family.
Thank you all for your fabulous services.
Maryam B

6 de abril de 2021
Avaliação não solicitada
logotipo da Hyper Air Travel

Resposta da Hyper Air Travel

Dear Maryam,

Thanks for taking out time and sharing your feedback. We are glad to hear that you are happy with our services. We will be more than happy to serve you again.

Regards,
Hyper Air Travel Support Team

Avaliado com 5 de um total de 5 estrelas

This company is most outstanding for…

This company is most outstanding for their service, the staffs are very pleasant, friendly, efficient and they are very professional in supporting me with all of my enquires. Since knowing this travel agent, I’ve never booked my tickets with any other company, I always felt secure and safe with this travel agent company. Personally I'll say Hyper Air Travel is the best of all.

5 de abril de 2021
Avaliação não solicitada
logotipo da Hyper Air Travel

Resposta da Hyper Air Travel

Dear Mr. Craig,

Thanks for taking out time and sharing your feedback. We are glad to hear that you are happy with our services. We will be more than happy to serve you again.

Regards,
Hyper Air Travel Support Team

Avaliado com 5 de um total de 5 estrelas

The Best Travel Agent in town

The Best Travel Agent in town. Their Customer Service is exceptional, nothing ever too much for them to take.

I have used them so many times and I always want to come back, over and over again.

Thanks Ben, Ken and Justin. You are the best.

Cathy

2 de abril de 2021
Avaliação não solicitada
logotipo da Hyper Air Travel

Resposta da Hyper Air Travel

Dear Ms. Wanyoike,

Thanks for taking out time and sharing your feedback. We are glad to hear that you are happy with our services. We will be more than happy to serve you again.

Regards,
Hyper Air Travel Support Team

Avaliado com 5 de um total de 5 estrelas

I have been using Hyper Air Travel

I have been using Hyper Air Travel
for 2 years now and the customer service is amazing. Always ready to help you no matter the situation. Thanks guys
From Wendy and family x.

2 de abril de 2021
Avaliação não solicitada
logotipo da Hyper Air Travel

Resposta da Hyper Air Travel

Dear Ms. Wendy,

Thanks for taking out time and sharing your feedback. We are glad to hear that you are happy with our services. We will be more than happy to serve you again.

Regards,
Hyper Air Travel Support Team

Avaliado com 5 de um total de 5 estrelas

Great service

Great service. Got my tickets the following day and they helped me through every step. 100% recommend

23 de março de 2021
logotipo da Hyper Air Travel

Resposta da Hyper Air Travel

Dear Mr. Odunsi,

Thanks for taking out time and sharing your feedback. We are glad to hear that you are happy with our services. We will be more than happy to serve you again.

Regards,
Hyper Air Travel Support Team

Avaliado com 5 de um total de 5 estrelas

Hello to everyone Hyper Air Travel is…

Hello to everyone Hyper Air Travel is the best Agent they can solve your problem when ever you need help all there staff our professional especially a staff call Rebecca my wife hard problem with her ticket in Africa due to her COVID Test she can not travel immediately I called Rebeccca an explain to her she quickly resolved the problem

15 de março de 2021
logotipo da Hyper Air Travel

Resposta da Hyper Air Travel

Dear Mr. Turay,

Thanks for taking out time and sharing your feedback. We are glad to hear that you are happy with our services. We will be more than happy to serve you again.

Regards,
Hyper Air Travel Support Team

Avaliado com 5 de um total de 5 estrelas

I will recommended everyone to try…

I will recommended everyone to try they’re service cause they’ provide a good Service and reliable thx so much flying soon.

9 de março de 2021
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Resposta da Hyper Air Travel

Dear Mr. Abubakar,

Thanks for taking out time and sharing your feedback. We are glad to hear that you are happy with our services. We will be more than happy to serve you again.

Regards,
Hyper Air Travel Support Team

Avaliado com 5 de um total de 5 estrelas

Staffs are professional

Staffs are professional. Calls were answered and problem sorted out quickly. Their WhatsApp platform was also helpful to me as most of my questions were directed on that platform and it was dealt with urgently. Highly recommended ++++++++

9 de março de 2021
Avaliação não solicitada
logotipo da Hyper Air Travel

Resposta da Hyper Air Travel

Dear Mr. George,

Thanks for taking out time and sharing your feedback. We are glad to hear that you are happy with our services. We will be more than happy to serve you again.

Regards,
Hyper Air Travel Support Team

Avaliado com 5 de um total de 5 estrelas

Unlike other companies my booking was…

Unlike other companies my booking was simply and straight fowards

21 de fevereiro de 2021
logotipo da Hyper Air Travel

Resposta da Hyper Air Travel

Dear Ms. Colley,

Thanks for taking out time and sharing your feedback. We are glad to hear that you are happy with our services. We will be more than happy to serve you again.

Regards,
Hyper Air Travel Support Team

Avaliado com 5 de um total de 5 estrelas

Staff are exceptionally proffessional…

Staff are exceptionally proffessional and helpful. Calls are anwsered and transfeffered appropriately without long waiting time.

21 de fevereiro de 2021
logotipo da Hyper Air Travel

Resposta da Hyper Air Travel

Dear Mr. Anise,

Thanks for taking out time and sharing your feedback. We are glad to hear that you are happy with our services. We will be more than happy to serve you again.

Regards,
Hyper Air Travel Support Team

Avaliado com 5 de um total de 5 estrelas

I will recommend anyone that one to…

I will recommend anyone that one to travel to use Hyper Air Travel, their services are excellent ,the way they talk to you and listen to you are very good . I will use them a million times . In all their price is something to grab with two hands .

21 de fevereiro de 2021
logotipo da Hyper Air Travel

Resposta da Hyper Air Travel

Dear Mr. Sunday,

Thanks for taking out time and sharing your feedback. We are glad to hear that you are happy with our services. We will be more than happy to serve you again.

Regards,
Hyper Air Travel Support Team

Avaliado com 5 de um total de 5 estrelas

HyperAir Travel are exceptional

HyperAir Travel are exceptional! From initial booking right until you return. We ran into issue abroad due to COVID and it is HyperAir Travel got us home!!!

Having used them for the last two years and wouldn’t go anywhere else!

20 de fevereiro de 2021
logotipo da Hyper Air Travel

Resposta da Hyper Air Travel

Dear Miss. Williams,

Thanks for taking out time and sharing your feedback. We are glad to hear that you are happy with our services. We will be more than happy to serve you again.

Regards,
Hyper Air Travel Support Team

Avaliado com 5 de um total de 5 estrelas

Most Valuable Players (Ken, Justin and Rebecca)

Ken, Justin and Rebecca are really the definition of MVP (Most Valuable Players). Throughout the pandemic they have been able to see through some crazy situations and resolve them seamlessly. I highly recommend that if you need to book any flights these guys are most definitely the most reliable service I’ve ever used.

20 de fevereiro de 2021
logotipo da Hyper Air Travel

Resposta da Hyper Air Travel

Dear Mr. Nana,

Thanks for taking out time and sharing your feedback. We are glad to hear that you are happy with our services. We will be more than happy to serve you again.

Regards,
Hyper Air Travel Support Team

Avaliado com 5 de um total de 5 estrelas

My experience

My experience with hyper air travel has been amazing, especially with the help of Justin. Justin has made my experience with travelling wonderful. Justin is effect & productive and he never lets me down I highly recommend Hyper air travel.

8 de fevereiro de 2021
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Resposta da Hyper Air Travel

Dear Ms. Bangura,

Thanks for taking out time and sharing your feedback. We are glad to hear that you are happy with our services. We will be more than happy to serve you again.

Regards,
Hyper Air Travel Support Team

Avaliado com 5 de um total de 5 estrelas

Justin always sorts out my flights and…

Justin always sorts out my flights and hotels with no hassle ! Will definitely recommend

22 de janeiro de 2021
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Resposta da Hyper Air Travel

Dear Lilaa,

Thanks for taking out time and sharing your feedback. We are glad to hear that you are happy with our services. We will be more than happy to serve you again.

Regards,
Hyper Air Travel Support Team

Avaliado com 5 de um total de 5 estrelas

Ken was absolutely amazing

Ken was absolutely amazing. This is the second time i have booked with him and i have to say i have had 5 star treatment. Ken stayed in toich with me from booking to boarding. He is a diamond. I would definitely recommend booking through hyperair travel.

15 de janeiro de 2021
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Resposta da Hyper Air Travel

Dear Mrs. Akbar,

Thanks for taking out time and sharing your feedback. We are glad to hear that you are happy with our services. We will be more than happy to serve you again.

Regards,
Hyper Air Travel Support Team

Avaliado com 5 de um total de 5 estrelas

Booking cheap flight and changing flight

Contacted Hyper Air Travel in the year 2020 for cheap flight deal to Nigeria. Spoke with Ken Ahuja who was so nice to arrange cheap return tickets for me. Unfortunately, after a few months I learnt that due to COVID-19 restrictions that particular airline was banned from entering my destination. I was distressed by the news as it was a long awaited holiday. I contacted Hyper Air on several occasions, expressing my concerns Ken was very understanding of the situation. Ken and his able team Sam & Justin were able to sort out an alternative flight deal for me at absolutely no extra cost. I was able to go for my holiday and had a great time. I really really appreciated all their hard work and dedication to duty. They all deserve promotion. I would happily use their services in the future and would recommend them to anyone. I would have given them 10 star ✳️ if that was available instead of 5 star ✳️.

From a satisfied customer,
Mrs. Bibian Anibueze.

12 de janeiro de 2021
Avaliação não solicitada
logotipo da Hyper Air Travel

Resposta da Hyper Air Travel

Dear Bibian ,

Thanks for taking out time and sharing your feedback. We are glad to hear that you are happy with our services. We will be more than happy to serve you again.

Regards,
Hyper Air Travel Support Team

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