Hyperride Avaliações 

I have been ordering off Hyper Ride for the best part of a decade, and I should have written this review a long time ago! Customer service is so bloody good and the website and deals are always fantastic. I love that they have such a wide range of products, so I can purchase many of the things I need from a company that is so helpful and legendary. I wish I worked for Hyper Ride! Thanks so much!

I bought IMPALA rollerskates and they came in perfect condition. I realised I ordered the wrong size and they didn't fit me well so I returned them, the return was free and I got a full refund back!
I then ordered new skates with the right size this time. however, I had selected the address auto-fill option when ordering (since i made a previous purchase, it could auto-fill all my info). but i realised it did not save my additional delivery notes and the delivery notes section was not even present; essentially removing that section. easy to say it caused some delivery issues. In the end, I reached out to NZ Post and got it sorted, but I wish the auto-fill also kept the delivery notes. I would have assumed that the auto-fill would remember my delivery notes, not remove the section entirely!

when my new skates finally arrived, no complaints, they fit like a glove and I love them!

Absolute waste of time. Ordered a Tailpad 3 weeks ago. Still hasnt arrived. Roger at Ridesupport is a waste of space, cant be bothered to return emails or try and sort it out. Impossible to get hold of anyone else.

I ordered an Old Man Mountain bike rack that was much cheaper in NZ than in Australia. Delivery was super fast. Took 4 business days and included were customs charges. The rack was well packed. Very happy with my experience and the price. I would deal with them again.

I recently purchased a Zwift ride from Hyperride.com.au and couldn’t be happier with the experience. Even though the order was shipped from New Zealand to Australia, it arrived in under a week, which was much faster than I expected.

They were incredibly helpful with the custom import taxes, clearly explaining what was needed and guiding me through the whole process. When the courier failed to deliver one of the two packages, Hyperride didn’t just leave it to me to sort out – they actively helped with the follow-up and made sure everything was resolved.

I dealt mainly with Simon, and his communication was 5 stars from start to finish: prompt, clear, and genuinely helpful. Overall, outstanding customer service and a smooth buying experience. I highly recommend Hyperride and would happily purchase from them again.

It’s been well over a week since I’ve ordered a chromag mtb saddle, however I have still not received a confirmation or any email about shipping/tracking number. I tried to contact the customer support but reading other peoples experiences it seems that it’s not existent I would recommend going to another company.

Extremely disappointing experience. I ordered on Sunday based on their “GET IT TONIGHT” delivery promise, and it’s now Thursday with no tracking number or even confirmation that my order has been processed.
On top of that, I was told my address is outside the Auckland delivery zone as an excuse for the late delivery, which is completely incorrect as I had checked their site and found my address IS IN THE ZONE.
This feels like misleading advertising and very poor communication. If you’re relying on their urgent delivery claims, don’t.
Would not recommend at all

A typical NZ company that has quality products, does business with Australian customers, keeps you informed of status of your order, discounts products and is more trustworthy than Amazon...what more do you want !!!

I bought 'his and hers' MTB tyres and they were a great price at Hyper Ride. The delivery came super quick. Can't wait to fit them and go bush on our bikes.

Great experience. I did not have a need to return anything so I can't comment on that. They were great to deal with and I could track my order. i saved money too, Fantastic!

Ordered TSG Dermis A knee guards with silver "swish/diagonal" on the sides. No other brand had this stylish feature. Product delivered did not have the swish - just plain black like all the others - and they only sent one velcro strap (for secure fit) instead of 2. Not worth returning from Australia.

At first I thought I was being ignored but customer service were actually very helpful. They sorted out my issue once they were made aware so I have now deleted my initial review and am very happy with the service. My only issue is if you are in Australia and accidentally order the wrong product, it's on you to pay for return. Sucks, but lesson learnt! ☺️

I had a great experience with this company . I got the products I ordered when expected . One T Shirt was too big and there was no problem returning and getting a refund . So far I would highly recommend

I have read Stephens review about the lack of response from this company and his inability to make a return. I want to reinforce this with my own experience. I wanted to buy New Balance Shoes and twice wrote to the company requesting information about sizing. I RECEIVED NO RESPONSE and therefore3 have no confidence that they would honour a return if I had to make it. Great prices are one thing but service is just as important and it seems that this company DOES NOT HAVE IT.

I wanted to return an item. I filled out the return request form as required and got no response at all!. What a scam after all the advertising talking about free returns. Will never trust them again

Bought a camelbak mule 14 pro for such a good price

Fantastic prices, super-fast delivery to Auckland.
Found this company through Google while looking for discount golf shoes. Ordered 3 pairs of New Balance golf shoes on special at unbelievable prices. Ordered on Friday, delivered early Tuesday morning (Monday was public holiday). So good, will certainly be using Hyper Ride again!

Really easy every step of the way. I ordered late Wednesday afternoon and wanted to change size of shoes ordered and the changed my mind to stick the pair originally ordered. They replied within 20 minutes agreeing to keep the order as is. I then tried to change the size Thursday, and every pair in the second size had sold out but (checked online and they weren’t kidding me) decided to stick with that pair and couldn’t be happier. Received them Friday morning. Less than 48 hours from purchase to having them in my hands even with me having been a considerably annoying customer (unintentionally) A+++++++ service all round thanks hyperride I’ll be back ordering again you can count on that. Don’t wait for all reading This. Place your order.

I made a order mid afternoon and ordered the wrong thickness wetsuit for my son. I rung Hyper Ride within 15 minutes of the order being accepted and they changed my order straight away while i was on the phone to Roger, he contacted after pay about the price difference, dispatched the correct wetsuit that afternoon and delivery was made 7am the next morning. Exceptional Service from Hyper Ride. Definitely will be ordering online from their Auckland Store again A++++++++

Shows on googke an electric dirt bike for $120 dollars but it really 2400 dollars