I have been ordering off Hyper Ride for the best part of a decade, and I should have written this review a long time ago! Customer service is so bloody good and the website and deals are always fantas... Ver mais
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Veja o que dizem as avaliações
Fantastic prices, super-fast delivery to Auckland. Found this company through Google while looking for discount golf shoes. Ordered 3 pairs of New Balance golf shoes on special at unbelievable prices... Ver mais
Ordered TSG Dermis A knee guards with silver "swish/diagonal" on the sides. No other brand had this stylish feature. Product delivered did not have the swish - just plain black like all the others - a... Ver mais
Bought my New Balance Shoes from Hyper Ride at a great sale price and received them in Melbourne around 10 days after. Wasnt sure about buying from NZ initially especially with good prices but now I... Ver mais
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Awesome Service
Fantastic, fast service, received within 2 days of ordering and Roger honoured a discount we had missed out on.
Great communication
Highly recommend
Quality products great customer service
Quality products. Super fast postage. Good sale at time of purchase . I had made a mistake in my order and the customer care person (Simon) that responded through emails was knowledgeable, efficient and very helpful in correcting my order and getting it processed straight away . All round very reliable online shopping. Will definitely be shopping with them in the future.
Awesome service
I’m extremely impressed. I ordered on Wednesday, and received my package on Thursday. Will buy from them again without hesitation!
So impressed with the exceptional Hyper…
So impressed with the exceptional Hyper Ride's customer service, their warehouse and logistics. I made a purchase on Tuesday and received my item on Thursday, as I asked. Their standard delivery was from Christchurch to Auckland!
Highly recommend Hyperride
Was able to get products for half the price I've paid elsewhere and got a discount on that too. Shipping was superfast, next day. Highly recommend.
Great prices and ships to AU
Bought my New Balance Shoes from Hyper Ride at a great sale price and received them in Melbourne around 10 days after. Wasnt sure about buying from NZ initially especially with good prices but now I highly recommend them.
Awesome trust worthy site 💯
I was disappointed to see this site only had 3 stars. Hyper ride is an awesome trust worthy site with discounted quality branded clothing and super fast shipping. I don't write reviews really at all. But hyper ride you deserve this.
While these guys operate an AU website
While these guys operate an AU website, and have a AUS address, be aware that if you need to return an item, you will be paying International shipping.
I’ve had to chase a refund due after…
I’ve had to chase a refund due after ordering an incorrect size….after following up weeks later….only a small fraction of the purchase price was refunded….really poor!! I’m now having to follow up again…
Brilliant
These guys are absolutely awesome to deal with on online orders! I've made a few purchases through them now. I'd give them 10 stars if I could.
Great store!
Hyperride NZ are so helpful! Their deals are awesome and the customer service was even better! Thank you Simon for taking care of us and making sure we got our order.
No tracking number provided or email replies or updates
No tracking number provided or email replies or updates.
Customer support is non existent.
I received no tracking details on their website account orders page. After one week I sent an email requesting a tracking number, I received no reply or updates or help, then after a second week still no replies to my emails and still missing the package. My order eventually arrived, however, and out of courtesy I advised them my missing package arrived, yet still no email replies or acknowledgement. The order received was correct, but if you use this website don't expect any tracking number updates or email customer support if you use this company. This experience may deter me to use this company in the future unfortunately.

Resposta da Hyperride
Super fast delivery
Super fast delivery, Bought a Bell Helmet yesturday.
received it the next day. very impressed.
Wish there was something on the sight to say order done. But still very happy with service and my product
I bought a bike seat
I bought a bike seat. It failed. I returned it...haven't received any response - as yet.
I bought a new seat with a 2-3 day delivery. It hasn't arrived after 1 week.
So, I've paid for 2 seats but actually have zero seats.
I do have a mountain bike but its not very ridable without a seat.
Hyper ride don't answer their phone.
Emails just give my a track and trace. Apparently my product is in transit....still.....after 1 week :(
If Hyper Ride fix this problem I will update my review accordingly.
They could always phone me to discuss, as I have given them my phone number.
Hyper Ride did get it sorted out in the end, thankfully….
Love this store
Love this store. Always great specials and great service. Awsome product range as well. I still need to get a surf board though...summer is round the corner :)
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