We bought a beautiful Klimpt print. We delayed opening it for some time as we were decorating. The frame had a slight chip on it. I contacting the company with pictures etc They immediately organised... Ver mais
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Veja o que dizem as avaliações
This company is so easy to deal with, both in terms of ordering process and customer service. The products are good quality as expected. The "no-quibble" returns process is really first class and my... Ver mais
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JUST AMAZING customer service. What a joy to receive very prompt replies, and lovely correspondence. I was returning an item that simply didn't work in the room I had bought it for AND Chloe could not... Ver mais
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I appreciate how helpful the Chloe was in response to my order issue. She was understanding, thorough, and responded favorably to my request. I am excited to get artwork from fy! In the near future, j... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de artigos domésticos
- Arte e Antiguidades
- Comércio online
- Loja de pôsteres e gravuras
- Loja de impressões e placas
- Loja de tapetes
Escrito pela empresa
Fy! is the home of the world's best emerging brands. Unique homeware, wall art, furniture and accessories. Shop your heart out.
Informações de contato
Second Home, 125 - 127 Mare Street, E8 3SJ, London, Reino Unido
- www.iamfy.co/help
- iamfy.co
4,6
Excelente
5 mil avaliações
Respondeu a 75% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Fantastic customer service
This company is so easy to deal with, both in terms of ordering process and customer service. The products are good quality as expected. The "no-quibble" returns process is really first class and my personal experience of dealing with them was really outstanding
8 de abril de 2026
Avaliação não solicitada
Resposta de Fy!
Hi Martin,
Thank you so much for your fantastic feedback. It truly means a lot to us.
We’re delighted to hear that you found the ordering process smooth and our customer service easy to deal with. It’s especially great to know that our no-quibble returns process and overall experience stood out to you, that’s exactly the level of service we aim to provide every time.
We really appreciate your kind words about the product quality as well, and we’re so pleased that everything met your expectations.
Thanks again for taking the time to share your experience. We look forward to serving you again soon!
Warm regards,
The Fy! Team
Excellent response to problems
We bought a beautiful Klimpt print. We delayed opening it for some time as we were decorating. The frame had a slight chip on it. I contacting the company with pictures etc They immediately organised a replacement. None of the usual need to package and send back the other one. Did we damage it etc. Very impressive response. Will recommend company to others
9 de abril de 2026
Avaliação não solicitada
Resposta de Fy!
Hi Graham,
Thank you so much for your kind words. We really appreciate you taking the time to share your experience.
We’re delighted to hear that you love your Klimt print, and we’re especially pleased that our team was able to resolve the issue with the frame quickly and smoothly for you. Making things easy and stress-free—without unnecessary back-and-forth—is exactly the experience we aim to provide.
Your recommendation means a lot to us, and we’re so glad we could leave a positive impression.
Warm regards,
The Fy! Team
I couldnt praise this site more
I couldnt praise this site more. Theyre customer support has been exceptional, and the quality of my artwork is fabulous. I will definitely be recommending Fy to friends
8 de abril de 2026
Avaliação não solicitada
Resposta de Fy!
Hi Nicola,
Thank you so much for your incredibly kind words!
We’re thrilled to hear that you had such a great experience with both our customer support and the quality of your artwork. Knowing you’d recommend Fy! to your friends truly means a lot to us—it’s the highest compliment we could receive.
We really appreciate your support and look forward to delighting you again in the future!
Warm regards,
The Fy! Team
Portrait of Stevie Nicks arrived…
Portrait of Stevie Nicks arrived beautifully packaged and quickly. More lovely than I could have hoped. It is a present and I can’t wait to gift it to my friend - she’ll love it
25 de março de 2026
Resposta de Fy!
Hi Louise
Thank you so much for your wonderful feedback!
We’re absolutely delighted to hear that your portrait of Stevie Nicks arrived safely and exceeded your expectations. It’s great to know it made such a lovely impression right out of the box.
We’re sure your friend is going to be thrilled with such a thoughtful gift—it sounds like a perfect choice!
Thanks again for taking the time to share your experience. We truly appreciate your support.
Warm regards,
The Fy! Team
Amazing
Amazing, modern wall art and fantastic customer service!
6 de abril de 2026
Avaliação não solicitada
Resposta de Fy!
Hi Andra,
Thank you so much for the 5-star review!
We are thrilled to hear you’re loving your new wall art. Our team prides itself on providing top-tier support, so we’ll be sure to pass your kind words along to the customer service crew. Enjoy your modern new view!
Kind Regards,
Fy! Team
Customer Service was great
Customer Service was great! They resolved my issue very quickly.
2 de abril de 2026
Avaliação não solicitada
Resposta de Fy!
Hi Abby,
Thank you for your kind words!
We're really glad to hear that you had a great experience with our customer service and that your issue was resolved quickly.
Our team always aims to provide prompt and helpful support, so it’s wonderful to know we met your expectations.
If you ever need anything else, we’re always here to help!
Best regards,
Fy! Team
JUST AMAZINGLY brilliant customer service
JUST AMAZING customer service. What a joy to receive very prompt replies, and lovely correspondence. I was returning an item that simply didn't work in the room I had bought it for AND Chloe could not have been more helpful and lovely. If only every other company in this country could replicate Fy! in their attitude, organisation and wonderful staff.
2 de abril de 2026
Avaliação não solicitada
Resposta de Fy!
Hi Lucy,
Wow, thank you so much for this amazing feedback!
We’re absolutely delighted to hear that you had such a positive experience with our customer service. It means a lot to know that our team, especially Chloe, made the return process smooth and enjoyable for you. We’ll be sure to pass along your kind words to her. It will truly make her day.
Your comments about our team and service really mean the world to us. We’re so grateful for your support and are always here if you need anything in the future.
Warm regards,
Fy! Team
Resposta de Fy!
Hi Anne,
Thank you so much for your kind words!
We’re really glad to hear that your print arrived on time and met your expectations in terms of quality. Your feedback means a lot to us and motivates our team to keep delivering the best experience possible.
We hope to serve you again soon! 😊
Kind Regards,
Fy! Team
Easy transaction parcel arrived in a…
Easy transaction parcel arrived in a timely manner and was exactly as described. Good job thank you.
25 de março de 2026
Resposta de Fy!
Hi Mrs Lesley,
Thank you for your kind review!
We’re really pleased to hear that you had a smooth experience and that your order arrived on time just as expected. It’s great to know everything met your expectations.
We truly appreciate your support—thank you again, and we hope to see you back soon! 😊
Kind Regards,
Fy! Team
Perfect
Everything went perfectly fine. The shipping was super quick, even though I ordered from Germany. The quality is great and I’m super happy with my purchase!
25 de março de 2026
Resposta de Fy!
Hi Alina,
Thank you for your wonderful feedback!
We’re delighted to hear that everything went smoothly and that your parcel arrived on time and exactly as described. That’s exactly the experience we aim to deliver every time.
We truly appreciate your support and look forward to serving you again soon! 😊
Kind Regards,
Fy! Team
Parfait
Parfait ! service client super, livraison impeccable, produits de super qualité, rien à dire, c'était un sans faute !
25 de março de 2026
Resposta de Fy!
Hi Ambre,
Thank you so much for your amazing feedback!
We’re absolutely delighted to hear that you had such a perfect experience—from our customer service to delivery and product quality. Your kind words truly mean a lot to our entire team.
We really appreciate your support and look forward to serving you again soon! 😊
Best Regards,
Fy! Team
Amazing experience with Fy
Amazing experience with Fy! ✨
Beautiful, stylish pieces and great quality. What really stood out was their excellent customer service — super helpful and attentive.
Highly recommend if you want to upgrade your space! 🤍
31 de março de 2026
Avaliação não solicitada
Resposta de Fy!
Dear Customer,
Thank you so much for your wonderful review! ✨
We’re thrilled to hear that you had such an amazing experience with Fy. It’s great to know that you loved the style and quality of our pieces, and that our customer service made a positive impact as well.
Your recommendation truly means a lot to us. Thank you for being so supportive. We hope to help you upgrade your space again soon! 🤍
Best Regards,
Fy! Team
5 Star Service
I’ve bought a few bits from Fy! And the quality is great, exceeds expectations
Also Chloe from customer service couldn’t have done more for me when I emailed in with a query
Will definitely recommend and shop again
(Bring back the app please)
18 de janeiro de 2026
Avaliação não solicitada
Resposta de Fy!
Hi Katie,
Thank you so much for your fantastic review!
We’re delighted to hear that you’ve had such a great experience with Fy and that our products have exceeded your expectations. That truly means a lot to us.
A special thank you for mentioning Chloe — we’ll be sure to pass on your kind words to her. She’ll be thrilled to hear this!
We really appreciate your recommendation and continued support. And noted on the app — we’ll be sure to share your feedback with the team!
Looking forward to having you shop with us again soon 😊
Best,
Fy! Team
My two prints and frames beautiful
My two prints and frames were in excellent condition , really love the quality and I am already looking for more.
Thank You Fy
23 de março de 2026
Avaliação não solicitada
Resposta de Fy!
Dear Wendy,
Thank you so much for your lovely feedback!
We’re delighted to hear that your prints and frames arrived in excellent condition and that you’re happy with the quality. It’s even better to know you’re already looking for more!
Thank you for choosing Fy. We can’t wait to have you back again soon 😊
Kind Regards,
Fy! Team
Great art work ordered from Fy
Great art work ordered from Fy !
Quality canvas prints in beautiful designs and detail with quality frames.
General prints in picture frames are not as good looking aesthetically, for the price. But, if hung as a gallery wall they look better, but are still a little over priced in my opinion compared to the quality of a canvas print and the frames aren’t as good.
Over all I’m pleased with my purchases and Chloe in the customer care department has always been amazing and spot on with all her help and advice.
Highly recommended for canvas prints especially.
27 de março de 2026
Avaliação não solicitada
Resposta de Fy!
Hi Simon,
Thank you so much for your detailed and thoughtful review!
We’re really pleased to hear that you’re happy with your canvas prints and that you love the designs, detail, and overall quality. It’s also great to know that Chloe has been able to support you so well—we’ll be sure to pass along your kind words to her.
We truly appreciate your honest feedback regarding the framed prints as well. Insights like yours are incredibly valuable and help us continue improving our products and overall experience.
Thank you again for your recommendation. It means a lot to us. We hope to see you back again soon! 😊
Kind Regards,
Fy! Team
I appreciate how helpful the Chloe was…
I appreciate how helpful the Chloe was in response to my order issue. She was understanding, thorough, and responded favorably to my request. I am excited to get artwork from fy! In the near future, just bummed with how the print appeared once enlarged with my most recent purchase. (I still love my past purchases.) Thank you for your help, Chloe!
26 de março de 2026
Avaliação não solicitada
Resposta de Fy!
Hi Danielle,
Thank you so much for your thoughtful review!
We’re really glad to hear that Chloe was able to support you so well. She’ll truly appreciate your kind words.
At the same time, we’re sorry to hear that the enlarged print didn’t meet your expectations. We completely understand how disappointing that can be, especially when you’ve had great experiences with your previous purchases. Your feedback is really valuable and helps us continue to improve.
We truly appreciate your continued support and are excited to have you shop with us again. Thank you again for taking the time to share your experience 😊
Kind Regards,
Fy! Team
Although i did not keep my print
Although i did not keep my print, the company was so easy to deal with when I asked to return it. They refunded my money immediately and told me to keep the print. I was quite impressed with the service. I would highly recommend this company
16 de março de 2026
Avaliação não solicitada
Resposta de Fy!
Hi Beverly
Thank you so much for your kind words!
We’re really glad to hear that you had a positive experience with our team. Making the return process simple and hassle-free is something we always aim for, so it’s great to know that this came through for you.
Your recommendation truly means a lot to us, and we hope to have the opportunity to impress you again in the future 😊
Kind Regards,
Fy! Team
Unfortunately my framed canvas showed…
Unfortunately my framed canvas showed up crooked, but I received an immediate response and refund . There was no back and forth, just a very pleasant experience in which FY! customer service helped me immediately without any pushback. Besides this issue, I have always had my items show up on time and undamaged. Very solid experience every time, no matter what the situation.
17 de março de 2026
Avaliação não solicitada
Resposta de Fy!
Hi Marjorie
Thank you so much for your thoughtful review!
We’re really sorry to hear that your framed canvas arrived crooked, but we’re glad our team could step in quickly and resolve things for you without any hassle. It’s great to know you had a smooth and positive experience despite the issue.
We truly appreciate your continued support and are pleased to hear that your orders have otherwise arrived on time and in perfect condition. Thanks again for your trust in us!
Kind Regards,
Fy! Team
Print is vibrant/frame is sturdy and…
Print is vibrant/frame is sturdy and just what I was looking for. Customer service was top notch.
9 de março de 2026
Avaliação não solicitada
Resposta de Fy!
Hi Jess,
Thank you so much for your wonderful review!
We’re really glad to hear that the print and frame met your expectations and that everything was just what you were looking for. It’s especially great to know that you had a positive experience with our customer service as well.
We truly appreciate your support and hope you enjoy your artwork for a long time to come!
Kind Regards,
Fy! Team
Great customer service.
Needed customer service help on image sizes etc… and got a perfect, rapid and detailed response.
11 de março de 2026
Avaliação não solicitada
Resposta de Fy!
Hi Jules,
Thank you for your kind words!
We’re really pleased to hear that our team could assist you quickly and provide the detailed guidance you needed with image sizes. It’s great to know you had a smooth experience.
If you ever need anything else, we’re always here to help!
Cheers
Fy! team
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