I recently purchased a tracksuit and jacket combo from here and I am absolutely in love with it! The design is unique and eye-catching, perfect for standing out or on a casual day out. The tracksuit... Ver mais
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Veja o que dizem as avaliações
Just received my Nike air max 95’s and they’re fire🔥 There are many goats in this world however the REAL TRUE GODFATHER GOAT is Icekickz Thanks IceKickz #GOAT🐐🐐🐐🐐🔥
I’ve ordered a jacket and sneakers and they both arrived in good time. They kept me updated on emails and they’ve been honest and authentic. Came in a clean box and presentable for gift and packaged p... Ver mais
IceKickz are great! They were so responsive to my messages and questions and posted as soon as they were able. The tracksuit I ordered didn’t fit my boyfriend and they exchanged it for me for another... Ver mais
Detalhes da empresa
Escrito pela empresa
We are a personal shopping service provided by a couple who have years of experience in handling high end exclusive products. We started our services in June 2020. Providing authentic and exclusive sneakers and Streetwear. Our desire to offer a personal touch and the highest customer service has gained us 100’s of positive reviews on Trustpilot. Checkout our Instagram @ice.Kickz for further information and our clients reviews.
Informações de contato
London, Reino Unido
- Info@icekickz.com
- icekickz.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
5 stars …
Excellent service arrived very quickly . Most importantly my son was thrilled with his early Christmas present . Great quality jacket. All labelled .
Happy ….
My granson over the moon with it
Ordered on Monday 2nd and received my…
Ordered on Monday 2nd and received my order the following morning! Everything came in presentable packaging and the tracksuit was amazing and 100% authentic. Will definitely shop here again.
Couldn’t find fault with anything
Delivery was very fast, love the quality it’s the second tracksuit I’ve purchased for my son & he has been over the moon with both of them.
Excellent service
Excellent service, goods sourced and delivered very promptly, many thanks
the jacket arrived quickly
the jacket arrived quickly, all the best, all the praises
Amazing customer service
Amazing customer service, very polite and responsive team! They went above and beyond for us. I would definitely recommend their services!
I recently purchased a tracksuit and…
I recently purchased a tracksuit and jacket combo from here and I am absolutely in love with it! The design is unique and eye-catching, perfect for standing out or on a casual day out. The tracksuit is comfortable and allows for easy movement, while the jacket is lightweight yet warm. It also came very quickly which is great!
Bought a trapstar gilet from ice kickz
Bought a trapstar gilet from ice kickz. Was really worth the price. 100% will shop again
AVOID THIS COMPANY
THIS IS MY SECOND REVIEW - ICEKICKZ OBJECT TO NEGATIVE REVIEWS (LOOK BELOW) AND HAVE THEM TAKEN DOWN
I ordered a tracksuit for my son from Icekickz. We’d checked the manufacturer’s size guide. There were 2 problems with it:
1. It was much much smaller than the size guide
2. The quality of the tracksuit was terrible, my son has other items from the same brand and it was massively worse quality.
Icekickz have a returns policy but when I tried to return the tracksuit they said it was ‘streetwear’ and was excluded from the policy. There is NOTHING in the product description to tell a customer that it’s streetwear and non returnable.
They also claimed that they were ‘like’ Stockx and EBay. But their site looks like a regular retail site, doesn’t clearly identify streetwear (or that it’s not returnable), has a regular 14 day returns policy like a normal store. They said they provide a service; again, they don’t say that on the website.
They advised me to try and sell the tracksuit on but I wasn’t comfortable doing that because the sizing is off and quality terrible. It wouldn’t be fair to sell the tracksuit to someone else.
This is a fair and accurate review and I can provide evidence to support what I’ve said. I have screenshots / videos of the size guides, the product description for the item, returns policy and site generally.

Resposta da Icekickz LTD
Products were as described
Products were as described, customer service was good great communication only down side was delivery took about 4 - 5 days before it was shipped then took over a week to finally be delivered which was the fault of Royal Mail so no baring on the company. Altogether got the product I wanted at a price cheaper than the stores will order again.
Very good communication
Amazing Service & Very Professional…
Amazing Service & Very Professional needed an item delivered before the weekend it arrived next day and couldn’t be more happier. Would recommend purchasing from these lot. Top Service!!! ❤️
I had a flight in two days and…
I had a flight in two days and desperately needed a pair of Jordan 3 cements. I messaged top kicks on instagram, they replied promptly and guaranteed I will get the trainers before my flight. They actually delivered on their promise. I will defo use them again and I recommend them too
They’re Legit
Great customer service, great product and had a great experience when it came to a minor mistake to which they fixed. Will surely be purchasing from them again.
The seller forces me to delete a bad review to return my item
Following a dispute, I had to return an item to the seller to obtain a refund.
It appears that a wrong item was returned to the seller.
To make sure I asked the seller to return the bad item to me by paying the shipping costs myself, but he refuses and forces me to delete a bad review that I had left him to return this item to me.
Today, the seller owns the item and the money for the item, I have not been reimbursed.
This is how this seller treats these customers, by forcing them to delete bad reviews against him.
Don't forget to specify that today you own the equivalent of €400 of product: the initial purchase of €200 + the bad item that you refuse to return to me which is also worth €200.
So your reputation is worth less than that.

Resposta da Icekickz LTD
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