I recently purchased a tracksuit and jacket combo from here and I am absolutely in love with it! The design is unique and eye-catching, perfect for standing out or on a casual day out. The tracksuit... Ver mais
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Veja o que dizem as avaliações
Just received my Nike air max 95’s and they’re fire🔥 There are many goats in this world however the REAL TRUE GODFATHER GOAT is Icekickz Thanks IceKickz #GOAT🐐🐐🐐🐐🔥
I’ve ordered a jacket and sneakers and they both arrived in good time. They kept me updated on emails and they’ve been honest and authentic. Came in a clean box and presentable for gift and packaged p... Ver mais
IceKickz are great! They were so responsive to my messages and questions and posted as soon as they were able. The tracksuit I ordered didn’t fit my boyfriend and they exchanged it for me for another... Ver mais
Detalhes da empresa
Escrito pela empresa
We are a personal shopping service provided by a couple who have years of experience in handling high end exclusive products. We started our services in June 2020. Providing authentic and exclusive sneakers and Streetwear. Our desire to offer a personal touch and the highest customer service has gained us 100’s of positive reviews on Trustpilot. Checkout our Instagram @ice.Kickz for further information and our clients reviews.
Informações de contato
London, Reino Unido
- Info@icekickz.com
- icekickz.com
Sem histórico recente de pedidos de avaliações
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Fast delivery great service and product
The quality of the shoes are Rrly good…
The quality of the shoes are Rrly good I recommend 👍🏼
The shoes were in great condition…
The shoes were in great condition arrived in time, would get again
Very reliable in every way possible
I can’t lie it’s one of the best websites I have come across by in a long time they have very reliable shipping good customer service and the clothing and shoes are also not fake and are given in mint condition.
I had a great experience with them it…
I had a great experience with them it was a fast delivery the shoes came in top condition it came just in time for my dads birthday he loved it I would definitely buy from them again.
Fast ,friendly and perfesional …
Fast ,friendly and perfesional service'
Ordered a set on here ... as it turns out a day later the size i ordered wasnt in stock however they where more than happy to offer a refund or to pick any other similar items and keep the same price as an apology.brilliant service will be back again
SCAMMER
I received a different item than the one ordered on their site (Order #2858).
The seller pretended it was the correct item when obviously it was not.
The evidence is provided to them and they do not accept their error.
I lose money because the return costs are my responsibility.
HORRIBLE EXPERIENCE
SCAMMER
Update:
The seller tried to hide the comment, of course I provided the proof to Trustpilot to reactivate the comment. People need to know!
My opinion is not contradictory, I received a product different from the one ordered.
When I order product A and you send product B, while claiming that you sent the correct item, then yes it is indeed a SCAM.
Now you are pretending that it was me who sent the wrong item, you are pitiful, disgusting, shame on you.

Resposta da Icekickz LTD
Perfect buying experience
Efficient, Good Pricing and Great communication! Can’t recommend enough I will be returning for my next purchase 100%.
Good communication and received parcel…
Good communication and received parcel before 3-5 working days, can’t complain at all would highly recommend!
I spent £3000 over a week ago and have…
I spent £3000 over a week ago and have not received item. When I emailed to ask for a cancellation and refund I was met b rude argumentative staff who have not issued a refund and have still not sent my order. I spent over £3000 and nothing to show for it. Don’t shop here

Resposta da Icekickz LTD
Ordered a black and red trapper coat
Ordered a black and red trapper coat, the coat arrived with some issues which trapstar had reimbursed me for quite generously appreciate the customer service.
The product was satisfactory
The product was satisfactory. Was ordered for my son for his birthday and he was extremely happy.
jacket
terrible customer service. said they gonna give me £80 discount for future purchases but never got back to me

Resposta da Icekickz LTD
Brilliant
I purchased a Trapstar jacket for my son. Delivery was quick, jacket arrived in a few days. The jacket is authentic and my son is very happy with it. Customer service was brilliant, they reply to emails very quickly. I will definitely use this company again.
Great company
Great company. Didn’t have the whole tracksuit in stock and managed to send another tracksuit in different colour which I prefer to ensure my delivery came in time for my partners birthday. Would defo recommend and use again. Thank you!
Jacket. I was a bit upset to begin with as when…
I was a bit upset to begin with as when I was ordering it said if you pay ten pounds you with get it in three days. I don’t know if I got it wrong but my grandsons birthday was in 5 days so I thought perfect. Other than that, staff were helpful when I emailed and once I got confirmation the jacket was delivered swiftly. Packed well apart from a rip in the bag making me wonder if it was second hand.
Trapstar jacket
Ordered a trapstar jacket arrived pretty quick and authentic 100%, im pleased with customer service, overall great experience!
This is a thumbs down for this review
This is a thumbs down for this review. I was allowed to order and pay for items that weren’t in stock. The money was returned but why sell something that is not in stock? It was a birthday present and the delay meant I couldn’t give a present on time. Embarrassing!

Resposta da Icekickz LTD
5 stars
Great with my order, was delayed in delivery but they reimbursed £15 back to me for the inconvenience.
Will definitely shop with IceKickz again
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