Iconic Interiors Ltd Avaliações 

537
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Very helpful and efficient. The quality of the Barcelona Chair we ordered is excellent - the leather is beautiful and it looks wonderful in our room. Also very well packaged for delivery.

Avaliado com 5 de um total de 5 estrelas

I ordered a custom made office chair from Iconic Interiors. Mark posted me a colour swatch and additional photos to help me choose exactly what I wanted. The chair arrived within the time stated and w... Ver mais

Avaliado com 5 de um total de 5 estrelas

After spending weeks considering the different leather samples that Mark kindly sent me, I chose the classic black Eames lounger. I chose the flat pack option, and really pleased that I did. It was su... Ver mais

Avaliado com 5 de um total de 5 estrelas

The furniture is amazing quality. Just bought an Eames Lobby chair, following on from an Eames Lounger and Ottoman plus two Barcelona chairs last year. Mark responds quickly to emails and keeps... Ver mais

Detalhes da empresa

  1. Loja de Móveis

Escrito pela empresa

Home of the Barcelona chair, Eames Lounge chair, Le Corbusier chaise longue and many more furniture classics. Our emphasis is on quality over price.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

537 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Como esta empresa usa o Trustpilot

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4,8

Todas as avaliações

(537)

44 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Eames lounge chair & ottoman

I've always dreamed of an Eames lounge chair, but the original is well outside my budget and the Internet is full of dubious replicas. After a few months of researching various options and reading reviews (have to say that the other reviews here played an important role), I decided to pull the plug and buy one from Mark at Iconic Interiors.

Not only has Mark been very prompt with all my questions and requests for information, he also shipped the chair and ottoman quickly (I got them from UK to Romania in 4 days!).

I am super impressed with the quality. Cannot tell it from an original, it has beautiful walnut veneer and a very smooth black leather. Super comfy, now I am fighting with my girlfriend over who gets to read for hours in the chair!

12 de dezembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent quality and service

My latest purchase from Iconic Interiors has just landed. A superb replica Eames ea217 office chair in black leather. The quality is fantastic and all came in brilliantly secure packaging. Only took minutes to assemble and now takes pride of place in my home office. Mark has provided excellent customer service along the way and provided me with photos of various options before I made my final decision. Totally recommend.

2 de dezembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Bespoke Womb Chair

I ordered a womb chair with a leather upholstery and although it took a little longer than expected for arrival i am absolutely delighted with the chair. It's very heavy, sturdy and fab looking. Most of all very comfortable a dream to sit and relax.
Can't fault the delivery very helpful and polite. Packaged so well it would stand an earthquake. Would definitely buy again, Mark has quality items and very helpful with enquiries.

2 de dezembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Replica Eames Chair & Ottoman

Just a really great experience… first of all informative and speedy email correspondence, A+ for customer service! Then the chair itself, lovely - leather, veneer and aluminium all ooze quality. Lastly delivery, day and time planned it turned up, superbly packed and cheerful deliverers. Definitely use their services again!

28 de outubro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing lounge chair and service!

Finally! I found my perfect Eames Lounge chair! Since I was a little boy, I have had this lounge chair in my dreams. One day I would own one. But the real thing was and still is a stretch too far. After having experienced a cheap eBay copy, I finally found a more pricey but better quality one last year from another supplier. On arrival it was clear that whilst the leather was good, the cushions themself were too hard, and there was no flex. I returned it. So eventually I got back in touch with Mark who I first contacted back in 2013! We spoke on the phone and talked through his Eames lounge chairs. I then made the decision to go for it and add an Icon Eames lounge chair to my collection. It’s absolutely amazing. Very comfortable. And the back flexes! Leather is amazing quality also. Thanks Mark. We finally made it happen after nine years!

4 de novembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent product and excellent…

Excellent product and excellent service, we bought two Barcelona chairs from Iconic Interiors and i am very impressed on how well made they are and are some of the most comfortable chairs I have sat on.
Thank you Mark and the team for a first class service

28 de outubro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Impeccable service and communication

My Eames Lounger and Ottoman arrived yesterday, carefully and expertly packed, and professionally delivered. The white leather is gorgeous, the ply frame exquisite, and the set looks amazing in our design studio here. Especially when in close proximity to the Eames Style EA117 Office Chair we already have from Mark — which I have to say, is THE most comfortable and posture-perfect office chair I have had in over 30 years, for long days at the computer.

Thank you Mark and the crew, for excellent products and excellent service. We will be back for more! 😌

26 de outubro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very Happy Customer

Fabulous Noguchi coffee table.

Great communication when order; free colour samples sent quickly; quality item and expertly packaged with care.

Would definitely shop here again.

Annette

15 de outubro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very happy customer

It’s difficult to come up with something original to say about Iconic Interiors, it’s founder Mark, the furniture and the service that has not been said by others so I will simply endorse all those positive reviews that have come before mine.

My order consisted of a Knoll two seater sofa with a matching Knoll chair together with the Eames Style Lounge Chair and Ottoman.

I am very pleased with my purchase and I fully intend to come back to Iconic Interiors for other pieces - I have my eye on a pair of side tables and the Wagenfeld 24 table lamps.

6 de outubro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Thrilled!

Our Eames lounger and ottoman arrived earlier this week and we couldn't be more delighted. Expertly packed, professionally delivered and just as promised. The leather is lovely, the ply frame exquisite, the whole thing is more than we'd hoped for. Thanks to Mark and colleagues - we love it!

26 de setembro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Once brilliant, now unfortunately greedy

We bought from iconic interiors before and we very pleased with customer service and quality of the pieces delivered. Beginning of August we asked for leather samples for the Kubus 3 seater couch, priced GBP1850. We asked the owner whether he would honour the 10% discount to newsletter subscribers and he agreed. We got the samples and went on the website to place an order. Within 3 weeks the prices increased already by GBP100. We emailed Mark and asked whether he would honour the original price at beginning of August. The answer was "no". We then asked for a price including the 10% discount promised. We got a "best" price quote that was higher than the standard price on his website (would not stand up to any kind of consumer law) plus a delivery charge of GBP175.- as the item is so big. (delivery quote on the website GBP65).
We emailed again as we thought there was a misunderstanding to be told that this is what we had to pay (all in all almost GBP200 more than ordering directly from the website). No mate, this is simply unacceptable ....taking into consideration that we are return customers it is frankly outrageous.

23 de agosto de 2022
Avaliação não solicitada
logotipo da Iconic Interiors Ltd

Resposta da Iconic Interiors Ltd

Hi Uta. I appreciate you are disappointed but I have tried to make you understand the current financial situation. We are having to put up prices across our whole range. We are in the process of doing this now. The costs of shipping from our factories in China have increased dramatically. In 17 years of running Iconic I have not seen such crazy prices for container shipping. We now have the double whammy of the USD/GBP exchange rate - we pay for our orders in USD. This has gone against us also in the last few weeks.

I have explained this to you but you do not seem to understand. In this Trustpilot review you have accused me of being greedy. This is simply not the case - to maintain our profit margins I have to increase the prices. I run a small company which needs to be profitable!

The real cost of sending such a bulky item (3 piece sofa) to Scotland from Cheshire is approximately 200 GBP (either on a very wide pallet or a two man delivery service). This is a direct cost to the business and needs to be factored in to the cost.

Again I am sorry you are upset but I have tried to be as open as I can about the reality of the current situation. In the next couple of weeks all of the prices on the web site will be updated to reflect these increased costs.

Your complaint is the result of the timing. As mentioned I am in the process of raising prices across the range. This misunderstanding wouldn't have occurred if your enquiry was made in a few weeks time. Iconic is not a big company and we have to be careful of our profit margins during such a turbulent period.

For the reader of this review please understand we were only at the costings stage. We are very transparent with customers and like them to fully understand all costs and timescales before issuing an invoice.

Avaliado com 5 de um total de 5 estrelas

Another Fabulous Piece.

This isn’t the first piece of furniture that I’ve bought from Mark and I doubt it will be the last.
His furniture is without doubt the closest to the authentic pieces you can get. I’m some case they go beyond the originals.
The authentic pieces are now beyond the pocket of all but the very rich and are not always as long lived as one would hope.
The chairs and side tables I have, have always been in stock and despatch has been quick. I did have a hiccup and delivery was late, coming from one side of the country to the other in the peak of the holiday season, can be forgiven and obviously this isn’t Mark’s fault. I will say though that once delivered you’ll be so in love with it, the delay is forgotten.
I ordered a Barcelona chair in antique leather. I wasn’t expecting it to be a nubuck finish so I’m really pleased.
Don’t hesitate using Iconic Interiors. Mark is friendly, approachable and incredibly knowledgeable. You won’t regret it…👏🏻

13 de agosto de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent Barcelona chair

I have just bought a Barcelona chair, which is extremely well made, using high quality materials and is very comfortable. Delivery was efficient and the chair was packaged well. Mark was quick to respond to any questions I had during the purchase process. I would highly recommend Iconic Interiors.

13 de agosto de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

E217 chair - A***

I ordered an E217 chair from Iconic Interiors. The quality looks and feels fantastic. Mark was very pleasant to communicate with. I would certainly recommend his services.

27 de julho de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Incredible quality

Super happy with my replica Eames EA217 from Iconic Interiors.

The leather quality is without a doubt far superior than cheaper competitors.

Ordering process was straightforward, Mark was quick to respond to queries and arranged a delivery date that was convenient for me.

Very impressed with the level of service and the quality of the product—thank you Mark!

19 de julho de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent company to deal with

Excellent company to deal with , professional and quality products . Good communications and adherence to time scale . Had to return my item ( long bench ) which I was deeply saddened to do as it was fabulous but misjudged the colour . They could not have been more helpful. 100% would recommend.

19 de julho de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Eames Lounge Chair

I have been looking for an Eames lounge chair for some time, and settled on Iconic Interiors having done a lot of online research. Essentially I wanted something that was as close to the original without the price tag. And I reckon Iconic fulfill that criteria and offer quality products sensibly priced.
I would recommend checking out Mark's YouTube product reviews, linked to his site, as they offer an excellent perspective on size and dimensions, and which along with a quick email query to Mark, helped me enormously in making my purchasing decion. As previously stated, I ordered the Eames Lounge chair and an Eames stool, primarily for my coffe mug and wine glass to sit on, but is also actually very comfortable as a stool! And I am 6' and 16 stone. But the Eames lounger is something else. Prob the most comfortable chair I have sat in for a long time. It offers excellent lumbar support and the leather has a sort of suede "just worn in" feel which I absolutely love. I shall be buying again from Mark, but the question is what, as he has so many lovely pieces.

16 de julho de 2022
Avaliação não solicitada

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