iCowHide UK Avaliações 

1.116
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Bought a cow skin rug in the sale and was very pleased with the colour and the size. It does have a couple of imperfections but it was a sale item and a natural product. Originally purchased for the l... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

I'm giving 3 stars because I had to return the bag I bought. The colour was different from the website, so wasn't suitable for the outfit I wanted to wear with it. The return process was complica... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I purchased a few items from iCowhide back in December and am so pleased I did :) XL Sexto Sheepskin Rug is so thick, soft and heavy . Cowhide cushions look and feel amazing as do the sheepskin cus... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Really great bag, the colour is beautiful, l like the secure purse inside too. Delivered within promised time frame which seems an increasingly rare occurrence these days, and the fabric feels supple... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de tapetes
  2. Loja de Carpetes
  3. Loja de Móveis

Escrito pela empresa

iCowhide UK is the UK's best-loved online destination for genuine cowhide and sheepskin — a small family business with two decades of experience in rugs and natural floor coverings, and an international presence spanning the UK, US, Canada, the EU and Australia. We work directly with trusted manufacturers in South America, which means every hide is hand-selected and offered at the best possible price, with no middlemen. Each cowhide rug is a genuine one-of-a-kind — no two hides share the same markings — and our sheepskin rugs range from single pelts to sumptuous XL designs in both natural and boldly dyed colours. Alongside our rugs you'll find handcrafted cushions, hats and accessories in genuine cowhide and sheepskin. We're also proud to introduce Clemés, our sister brand for bags and accessories. Clemés brings the same love of natural materials to your wardrobe: quality authentic leather, suede and raffia designs, made for everyday elegance — from structured everyday totes to elegant evening bags and seasonal raffia styles. Discover the full collection at clemesbags.com. Your order ships from our London warehouse, usually within 48 business hours, and our small family team personally handles every question — because your home (and your handbag) deserve nothing less. Thank you to the thousands of customers who've made us part of their homes.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(1.116)

346 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Beautiful cushion covers

Beautiful cushion covers, and sent two extras as gifts! Highly recommend this company.

5 de janeiro de 2026
logotipo da iCowHide UK

Resposta da iCowHide UK

Thank you! So glad you love the cushion covers and the extra gifts. Thanks so much for highly recommending us!

Avaliado com 5 de um total de 5 estrelas

perfect

Totally please with the cow hide rug we ordered before Christmas and x2 cow hide cushion covers after - wick efficient service

4 de janeiro de 2026
logotipo da iCowHide UK

Resposta da iCowHide UK

Thank you, Jonathan! So glad you're totally pleased with the cowhide rug and the cushion covers, and that our service was nice and efficient throughout.

Avaliado com 4 de um total de 5 estrelas

My order arrived today

My order arrived today. The rug, is a beautiful green and is soft. Great price too as I got it in the sale.
The mulberry coloured bag is amazing. The colour and size of the bag is perfect. The purse was purchased so I could ‘feel’ a cow hide. It’s a little small, but will still be used.
I would have given 5 stars but the order wasn’t shipped within the stated time frame.

8 de janeiro de 2026
Avaliação não solicitada
logotipo da iCowHide UK

Resposta da iCowHide UK

Thank you, Kay! So glad the rug and mulberry bag turned out beautifully. We're sorry the order didn't ship within the stated timeframe - we'll pass this on to our dispatch team. If you'd like to discuss the purse further, please reach out to Customer Care with your reference number.

Avaliado com 5 de um total de 5 estrelas

Excellent quality

Easy to use website, order arrived quickly and well packaged. Hat excellent quality and hoping to wear it for many years to come.

28 de dezembro de 2025
logotipo da iCowHide UK

Resposta da iCowHide UK

Thank you so much, Chris! We're glad the website made ordering easy and that your hat arrived quickly, well packaged and to a great standard. We hope you get many years of wear from it!

Avaliado com 5 de um total de 5 estrelas

Well my order has not even arrived I…

Well my order has not even arrived I have emailed four times and not received any update other than general go to refund page would not order anything and customer service is non existent

31 de dezembro de 2025
logotipo da iCowHide UK

Resposta da iCowHide UK

Dear Sally, we're really sorry to hear this and we understand your frustration - this isn't the experience we want for our customers. Please could you email us again at info@icowhide.co.uk with your order number so we can locate your order and sort out a refund or replacement straight away? We're keen to put this right for you.

Avaliado com 1 de um total de 5 estrelas

MISLEADING & NO PARCEL SENT

Placed an order December 31st for cushions .
Received confirmation of order and tracking number for Royal Mail.
Royal Mail tracking states they are awaiting my parcel and this has now been days!!!! It is currently 7th January…NO parcel , NO answer to email , No answer to telephone call/message !!!
Upon re reading the items I’m paying over £200 for just cushion covers!!!!!! It is only after reading reviews and going back in the website I was aware of this !!! The website is NOT CLEAR on this and it appears I’m not the only one to have been taken in by false advertising!
I wished I had read the reviews as this company definite would not of been used !!!
READ THEIR DESCRIPTION THOROUGHLY AS THEY ARE VERY MISLEADING!!!

Update
They have now refunded after I sent an email saying I was now opening a case with PayPal.
This company tells lies!
They knew full well they had not despatched the items I paid for and as for that reply to this review saying they had not received my emails , how come they were replying to them!!!!
Jesus Christ I don’t know if they have had too much merriment in the new year but they contradict themselves at every opportunity.
NEVER AGAIN will I use this company and it appears others going by the most recent reviews are having problems!

31 de dezembro de 2025
Avaliação não solicitada
logotipo da iCowHide UK

Resposta da iCowHide UK

Dear customer, we have not received any of your emails. Please only use the form on the website to contact us. We were closed last week and we are dispatching all orders now including yours.

Avaliado com 5 de um total de 5 estrelas

Service

Great service and the sale price was OK

28 de dezembro de 2025
logotipo da iCowHide UK

Resposta da iCowHide UK

Thank you so much, Neil! We're glad you were happy with our service and pricing.

Avaliado com 5 de um total de 5 estrelas

Very good product.

Very good product.
Speedy supply and very good experience

27 de novembro de 2025
logotipo da iCowHide UK

Resposta da iCowHide UK

Thank you so much, Beata! We're delighted with the speedy supply and glad you had a great experience overall.

Avaliado com 5 de um total de 5 estrelas

Two sheepskin rugs

Speedy delivery, lovely product. Would recommend.

29 de dezembro de 2025
logotipo da iCowHide UK

Resposta da iCowHide UK

Thank you so much, Kath! We're delighted with the speedy delivery and that you love your sheepskin rugs. We really appreciate your recommendation!

Avaliado com 5 de um total de 5 estrelas

What fabulous service

What fabulous service - prompt and efficient! My cowhide rug is perfect and I'm more than happy with iCowHide UK and wouldn't hesitate to recommend them to all! Happy New Year and wishing you a prosperous year ahead!

16 de dezembro de 2025
Avaliação não solicitada
logotipo da iCowHide UK

Resposta da iCowHide UK

Thank you so much for your lovely review! We're delighted your cowhide rug is perfect and that our service was prompt and efficient. Wishing you a wonderful and prosperous year ahead too!

Avaliado com 1 de um total de 5 estrelas

Very disappointing

Very disappointing, would not use them again.

They sent me the wrong item, instead of apologising for their mistake and arranging delivery of what I actually ordered I’ve had to jump through hoops to return it. I will order the item from another company. Will not use this company again.

Regarding your response below - this illustrates my point. You sent the wrong item, now I have the hassle of having to try to print a label, spend my lunch break standing in a queue to return an item that I didn’t order and you still don’t apologise. I’m not returning an item I don’t want, it’s something I didn’t order. Your mistake is wasting my time.

29 de dezembro de 2025
logotipo da iCowHide UK

Resposta da iCowHide UK

Dear Liz, we have sent you a return label already and will give you a refund as noted in our email. Sorry you were disappointed. We are still ready to replace it with the right colour if you prefer.

Avaliado com 5 de um total de 5 estrelas

Great bag

Omg
I love it
The colour
The size
100% for service
The bag makes me smile

29 de dezembro de 2025
logotipo da iCowHide UK

Resposta da iCowHide UK

Aw, thank you so much, Audrey! We're absolutely thrilled the bag makes you smile - the colour and size sound perfect. So glad our service hit 100% for you!

Avaliado com 5 de um total de 5 estrelas

Excellent quality cowhide cushions

Purchased natural cowhide cushions and I'm genuinely impressed. The quality is excellent, exactly as described, and they look fantastic in the space. Clearly well made and thoughtfully finished. I would 100% recommend and will definitely be coming back for future purchases.

28 de dezembro de 2025
logotipo da iCowHide UK

Resposta da iCowHide UK

Thank you so much, Jason! We're thrilled the cowhide cushions are exactly as described and look fantastic in your space. We really appreciate your recommendation and can't wait to welcome you back!

Avaliado com 5 de um total de 5 estrelas

Dark brown cow hide

I bought a dark brown and cream cow hide for my lounge. The picture of it is exactly what I got delivered. The quality is lovely am very happy with my purchase

12 de dezembro de 2025
Avaliação não solicitada
logotipo da iCowHide UK

Resposta da iCowHide UK

Thank you so much, Kim! We're delighted the cow hide matched the picture exactly and that you're so happy with the quality for your lounge.

Avaliado com 1 de um total de 5 estrelas

I have contacted the company many times…

I have contacted the company many times about my order which I placed on the 10th December. I would like to return the order but the form page will not allow me to submit.
I have sent numerous emails but there is no reply. I am very worried as the item was high value and I would like a refund but fear this is not a legitimate company. Still waiting for a reply of what to do next. Please can someone help?

17 de dezembro de 2025
Avaliação não solicitada
logotipo da iCowHide UK

Resposta da iCowHide UK

Dear Lyndsay, we have received your message using the form sent on 16:25 Friday 2 January. As noted on the form, we reply within 24 working hours. We will send you a return label shortly.

Avaliado com 5 de um total de 5 estrelas

Excellent experience

Excellent experience. Bought two rugs that are such good quality and exactly as pictured/ described and really good value.

So good we bought two cushion covers too and received a gift. Excellent experience and customer service. Will definitely be shopping with iCowHide again.

28 de dezembro de 2025
logotipo da iCowHide UK

Resposta da iCowHide UK

Thank you so much, Kerrie! We're delighted the rugs and cushion covers were such good quality and value, and glad the little gift added to the excellent experience. We can't wait to have you shopping with us again!

Avaliado com 5 de um total de 5 estrelas

Absolutely delighted with my beautiful…

Absolutely delighted with my beautiful cushion covers purchased as Christmas presents. Exactly as pictured, beautifully made, delivered as promised and were very well received. Can't thank you enough for going above and beyond.

13 de dezembro de 2025
Avaliação não solicitada
logotipo da iCowHide UK

Resposta da iCowHide UK

Thank you so much for such a lovely review! We're absolutely delighted the cushion covers arrived beautifully made and exactly as pictured for your Christmas presents. It means a lot that you felt we went above and beyond!

Avaliado com 5 de um total de 5 estrelas

Genuine quality product

Genuine quality product - all to a high standard.

15 de dezembro de 2025
Avaliação não solicitada
logotipo da iCowHide UK

Resposta da iCowHide UK

Thank you so much, Natalie! We're delighted the quality met such a high standard for you.

Avaliado com 5 de um total de 5 estrelas

Great product range

Great range of products with good description of materials and sizes.
Excellent quality in bags and accessories.
I was looking for a small shearling crossbody and this one was better than others I found as it had genuine leather strap and trim, was well constructed and was lined. Altogether a high quality bag at a good price.
Delivered quickly ordering process straightforward and good communication throughout.

8 de dezembro de 2025
Avaliação não solicitada
logotipo da iCowHide UK

Resposta da iCowHide UK

Thank you so much, Carol! We're delighted you found the perfect shearling crossbody with genuine leather trim, and that clear descriptions, good communication and quick delivery all added up to a great experience. We really appreciate your detailed review!

Avaliado com 5 de um total de 5 estrelas

Absolutely brilliant experience with…

Absolutely brilliant experience with icowhide have bought several items including an amazing hat and beautiful rug. Very fast delivery and very helpful customer services when I had a question . Woukd definitely recommend. Thank you ..

30 de novembro de 2025
Avaliação não solicitada
logotipo da iCowHide UK

Resposta da iCowHide UK

Thank you so much, Sarah! We're thrilled with your amazing hat and beautiful rug, and glad our customer services team could help quickly when you had a question. We really appreciate your recommendation!

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