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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Never once have i found a price on their website that was close to the price that they showed me in an advert.

Avaliado com 2 de um total de 5 estrelas

I was looking for some Huawei 4i Freebuds, and apparently found them on Idealo UK for £15.19, a massive saving on other sites I'd been on. However, when I looked more carefully, even though the Idea... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

I downloaded the Idealo app when I was looking to buy a new TV because the prices seemed to vary so much and I wanted to try out the price alerts. They actually work quite well and I got a notificatio... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

As a business user, HIGHLY NOT RECOMMEND Not efficiency, not helpful, and rude Usually, they took more than 10 days to reply an email, mostly have been ignored and never reply, it took the... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Site de comparação de preços

Informação fornecida por fontes externas variadas

idealo is one of Europe’s leading price comparison portals, attracting over ten million monthly users across India and seven European countries. We currently have over 108.7 million offers from 23,200 shops for you to compare from. Our prices are regularly updated and feature comprehensive, thoroughly-researched product information. We equip consumers with the knowledge they need to find the cheapest prices.


Informações de contato

1,7

Muito Ruim

O TrustScore é 1.5 de um total de 5

42 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 66% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Always Lie

Never once have i found a price on their website that was close to the price that they showed me in an advert.

23 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Misleading ads

Visited the websites due to persistent ads around that promises lower prices....
Never found anything useful, always a waste of time, often does not compare same items....

26 de janeiro de 2026
Avaliação não solicitada
logotipo da Idealo

Resposta de Idealo

Hi Nadir, here at idealo we aim to make comparing prices quick, clear and genuinely useful, so we’re sorry to hear that this was your experience.

We list millions of offers from thousands of shops, helping many users compare prices and find the right deal across a huge range of products. Occasionally, some products may be matched incorrectly by our automatic system, which our team continuously monitors and corrects.

We appreciate your feedback and will keep working to make the idealo price comparison experience better.

Avaliado com 1 de um total de 5 estrelas

Never have the advertised price…ever!

Never actually have the product at the price they show in search results. Total scam

7 de janeiro de 2026
Avaliação não solicitada
logotipo da Idealo

Resposta de Idealo

Hi Jon,
We are sorry to hear about your experience using our site - while we do our best to make sure offers are correct, occasionally an incorrect price can be shown due to availability or technical issues with our automatic system. We have measures in place that remove these incorrect offers should they appear, although these can require time to process.
Thank you for drawing our attention to this issue.

Avaliado com 1 de um total de 5 estrelas

The price advertised for a pair of…

The price advertised for a pair of Naples birkenstocks was the discounted price of £107 - couldn't find a way of actually purchasing them for this price.

24 de novembro de 2025
Avaliação não solicitada
logotipo da Idealo

Resposta de Idealo

Hi, to make a purchase, you can click on an offer link. The link will take you directly to the store where the purchase can be made. Hope this helps!

Avaliado com 1 de um total de 5 estrelas

Why some sites that offer better prices…

Why some sites that offer better prices or deals doesn't appear in the search engine!!? Despite that is not a scam and sometimes appear!!!?

5 de julho de 2025
Avaliação não solicitada
logotipo da Idealo

Resposta de Idealo

Hello,

We are sorry for any inconvenience you experienced the last time you used idealo. We appreciate your feedback.

To ensure transparency and impartiality, our search engine does not prioritise or promote specific stores. This means users can search for products, rather than specific sites.

The offers displayed for each product also depend on store availability at the time of your search. Offers that are sold out are taken offline by our automatic system.

We hope this helps to clarify how deals are displayed on our site.

Avaliado com 1 de um total de 5 estrelas

Disappointed!!!

They just removed our account and offers. Cause we don't have any valid VAT-ID. So why did you approve our account at the beginning? We've been working with you for 6 months without single problem. We made our payments on the time. Really disappointed!!!

10 de novembro de 2024
Avaliação não solicitada
logotipo da Idealo

Resposta de Idealo

Thank you for your feedback. We understand your frustration regarding the deactivation of your offers on idealo.co.uk due to the lack of a valid VAT number for your company. We require all our partners to have a valid VAT number across all our European markets to ensure compliance with tax regulations and maintain a trusted, professional marketplace. Unfortunately, the fact that your offers were initially approved and went live was a mistake on our part during the review of your application, and we sincerely apologize for this oversight. Having a valid VAT number helps ensure transparent pricing, prevents fraud, and supports a safe, reliable experience for our customers.
To improve moving forward, we will ensure the requirements around VATs are clearer for both our team and our customers.

Avaliado com 4 de um total de 5 estrelas

Use Idealo to choose a washer dryer

They had detailed product information and prices that meant we could choose the best value for money washer dryer, when faced with an urgent need to replace our old Zanussi. Idealo has got comprehensive data and offer easy to use price comparison.

31 de março de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Superb price comparison

Superb product information and comparison. Idealo gave a good overview of the range of prices on the market enabling me to find the best washer dryer for me at a great price.

20 de março de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Claimed Price £99 , Reality £119

Looked for microwave , 2 shops priced at £99.00 & £99.99 inc delivery
When went to shops £119.00

Useless

10 de março de 2024
Avaliação não solicitada
logotipo da Idealo

Resposta de Idealo

Hello Chris, we are sorry that you came across some incorrect prices while comparing deals on idealo. This is unfortunately an occasional error caused by our automated system, which gets refreshed regularly to ensure that any wrong prices are corrected as soon as possible. We will however also pass this error information on to the relevant department to look into and to make any neccessary adjustments to our automated system to ensure this does not happen again. Please accept our apologies for any inconvenience caused. We hope you'll give idealo another go next time you're looking to save money online.

Avaliado com 5 de um total de 5 estrelas

Website is useful for students trying to save money

The website is really helpful for students like me that is trying save money because I’m able to see the price history of the item that I want along with see which items are expensive or not for the month. So it gives me a good idea on when is the best time to buy the item or not which is perfect when I need to think about buying gifts for the holidays.

23 de dezembro de 2023
Avaliação não solicitada
logotipo da Idealo

Resposta de Idealo

Hi Mabel, we are really happy that we are able to help you find great bargains on the products you need. We look forward to helping you save more money in the future!

Avaliado com 5 de um total de 5 estrelas

Great for quick and easy price…

Great for quick and easy price comparisons accross multiple sites. Found a great deal for s24 phone

13 de fevereiro de 2024
Avaliação não solicitada
logotipo da Idealo

Resposta de Idealo

Hi Paige, we are really pleased you had a great experience using idealo! We look forward to helping you find more bargains in the future.

Avaliado com 5 de um total de 5 estrelas

Auna

Very quick and the type of shopping that I like without the, oh dear, messing about. Great!

26 de outubro de 2023
Avaliação não solicitada
logotipo da Idealo

Resposta de Idealo

Hi Peter, so glad to hear you're enjoying shopping with idealo.co.uk. Hope we can help you find some good deals!

Avaliado com 1 de um total de 5 estrelas

Scams the end user into blindly signing…

Scams the end user into blindly signing up and then you get charged a fortune before any signature or authorization is taken, sold nothing and we're landed with a £550 bill. Won't be using these scam artists again

7 de setembro de 2023
Avaliação não solicitada
logotipo da Idealo

Resposta de Idealo

Dear Tony,

Many thanks for taking the time to leave a review, we're saddened to hear you think we are scam artists, because that certainly isn't the case.

From what you've written it seems you've had some issues while trying to become an idealo partner shop - there is plentiful information about how this works here https://partner.idealo.com/partner-idealo-com/uk In case you felt the process wasn't clear so far, of course we'd be happy to help you with your query if you send us an email over to mail@idealo.co.uk.

Many thanks,
the idealo team

Avaliado com 1 de um total de 5 estrelas

Applying for a new merchant often does…

Applying for a new merchant often does not reply for more than 1 months, so arrogant? Unfortunately the customer service team is very unfriendly, stay away from them and avoid at all

15 de abril de 2023
Avaliação não solicitada
logotipo da Idealo

Resposta de Idealo

Dear Joe, Thank you for taking the time to write a review. We're sad to see that you didn't have a good experience, that isn't how we like to do business at all.

If you'd like to discuss further, please don't hesitate to get in touch via mail@idealo.co.uk and we can put things right.

Many thanks,
the idealo team

Avaliado com 1 de um total de 5 estrelas

SCAM STORE ONLY !!!

I just now "bought" a Windows 11 Pro on the site. They promised instant download but nothing. Firstly it seems ok I got to emails, but NO ANY DOWNLOADABLE LINK in the mails.

29 de março de 2023
Avaliação não solicitada
logotipo da Idealo

Resposta de Idealo

Hi there, thanks for your feedback, we are sorry to hear you've had a bad experience and we'd like to look into it.

Could you send us a message over to mail@idealo.co.uk with details of the shop you bought it from?

Many thanks,
The idealo.co.uk team

Avaliado com 4 de um total de 5 estrelas

I wanted a cheap chic lamp

I wanted a cheap chic lamp, but to avoid amazon and find a local store. Anyway I bought a new lamp from the Fruugo store off there after looking at the other offers., it wasn't down the road local but at least near Lancaster and arrived in 2 days too.

1 de julho de 2022
Avaliação não solicitada
logotipo da Idealo

Resposta de Idealo

Hello, thank you for the positive review, we're so glad you found your perfect cheap chic lamp! Looking forward to helping you save money while you shop in the future :)

Avaliado com 2 de um total de 5 estrelas

Very Sneaky Presentation Of Goods

I was looking for some Huawei 4i Freebuds, and apparently found them on Idealo UK for £15.19, a massive saving on other sites I'd been on.
However, when I looked more carefully, even though the Idealo webpage showed the full 4i Freebuds specs & photo in a large area, further down the page the actual item being offered at £15.19 was a CASE compatible with the 4i Freebuds, not the buds themselves.
In my opinion this is sharp practice at best, and I'd urge fellow bargain hunters to be very careful shopping on this site.

2 de setembro de 2022
Avaliação não solicitada
logotipo da Idealo

Resposta de Idealo

Hi David, thank you for taking the time to write us a review, we're sorry you've not had a good experience so we'll try and explain what happened.

It's really important to us that we offer the best, accurate prices for everything you are searching for. We do this with shop feeds from our partner shops, and occasionally the system makes a mistake and an incorrect offer gets assigned to a product.

We have a team of people who work on this to make sure the prices we show are as accurate as possible, but with millions of offers online, you can imagine it's a bit of a challenge!

If you ever spot something that isn't right, please do consider using the "report a problem" button on the offers list, then one of our dedicated team can set about putting it right for other users.

Hopefully we have shed a little light onto why this happens, and reassured you that we really care about finding you the best price, and one that is up to date too.

Thanks again for your time and for using idealo :)

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