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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

The product advertised was nothing like the product supplied. The image shows a high quality 3 dimensional item stitched together with multiple pieces. The product supplied is a cushion about 50mm t... Ver mais

Avaliado com 1 de um total de 5 estrelas

don't fall for this online shop, it is nothing short of a scam. The items you actually receive is a 2D version of whatever it alleges to sell and is nothing like what is shown on their website. don'... Ver mais

Avaliado com 1 de um total de 5 estrelas

1. keine Auftragsbestätigung erhalten 2. Kundensupport meldet sich wenn man Glück hat nach mehreren Tagen mal, meistens aber gar nicht 3. Spedition will Ware abholen, jedoch ist keiner am Waren... Ver mais

Avaliado com 5 de um total de 5 estrelas

It was my crystal wedding anniversary coming up, so was looking online to buy a simple 3D engraved crystal of our dog. I came across Idorashop and it was about £30 for a small crystal block; you uploa... Ver mais

Detalhes da empresa

  1. Fornecedor de Brindes

Escrito pela empresa

Custom gifts for every occasion! Personalized, unique, and handcrafted with love. Make every moment unforgettable!


Informações de contato

  • 408, 4th Floor, Building 7, Area A, Tianliao Industry, No. 2239 Tangchang Road, Tanglang Community, Taoyuan Street, Nanshan District, 518055, Shenzhen, China

  • idorashopservice@gmail.com
  • idorashop.com

1,6

Muito Ruim

O TrustScore é 1.5 de um total de 5

183 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 94% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

SHIPMENT WAS DELIVERED INCORRECTLY AND…

SHIPMENT WAS DELIVERED INCORRECTLY AND HAD I HAD TO CONTACT LOGISTICS TO HAVE IT RE-DELIVERED... AND I AM DISSATISFIED WITH THE QUALITY AND I AM HAVING PROBLEMS TRYING TO RETURN IT FOR A REFUND

18 de novembro de 2024
Avaliação não solicitada
logotipo da Idorashop

Resposta da Idorashop

4PX3001416423657CN=CNUSUP00007788551(Tracking number)
Dear customers
The package has been successfully delivered. If the recipient has not received the package, please contact the local post office
Service provider official website
https://global.cainiao.com/
Service provider contact information
[Service provider] COE [Phone] 1-8776668108 (working hours: Monday to Friday 9:00 AM-17:30 PM) [Email] UPcustomerservice@service.cainiao.com, you can also contact the service provider through Whatsapp in the official website track query results to quickly communicate the package problem.

Avaliado com 1 de um total de 5 estrelas

I still haven't received the parcel and…

I still haven't received the parcel and it's been over 15 days it won't let me see the progress on the delivery I want it in the next week or I want a refund

21 de novembro de 2024
Avaliação não solicitada
logotipo da Idorashop

Resposta da Idorashop


Hello Your package has been sent to the logistics company. you click this link ,and you can track your parcel :https://t.17track.net/en#nums=YT2430821289000085&fc=190008 If you have any questions, please contact our email:idorashopservice@gmail.com
We will handle it properly for you, please trust us again.
Looking forward to your reply

Avaliado com 2 de um total de 5 estrelas

2 of them turned out good

2 of them turned out good. One made a girl look like a boy

12 de novembro de 2024
Avaliação não solicitada
logotipo da Idorashop

Resposta da Idorashop

Dear customers
We have always been operating with integrity and with a customer-oriented attitude, answering customers' questions and giving each customer a satisfactory experience. We accept the supervision of consumers. If you are not satisfied with our products, you can provide us with your order number through our customer service after-sales email:idorashopservice@gmail.com
We will handle it properly for you, please trust us again.
Looking forward to your reply

Avaliado com 3 de um total de 5 estrelas

It’s good but a little bit rough.

23 de novembro de 2024
Avaliação não solicitada
logotipo da Idorashop

Resposta da Idorashop

Thank you for taking your time for positive feedback! We are happy to hear that you had a pleasant experience with us. Your suggestion is our motivation to continuously improve and provide better services. Thank you for liking our product and we look forward to serving you again soon!

Avaliado com 1 de um total de 5 estrelas

Incomplete order

My order did not come with a vase it was supposed to include or with the words in the right places.

23 de outubro de 2024
Avaliação não solicitada
logotipo da Idorashop

Resposta da Idorashop

UJ748111821YP=UUS4B40456581856733(Tracking number)
Hello, the order has been successfully delivered. The recipient can contact the local logistics to obtain a receipt.
Shipper: US-UNI
Contact number: For Pacific and Mountain time zones, please use: 1-424-284-2432; for Central and Eastern time zones, please use: 1-315-533-4690
Email contact: support@uniuni.com
Service hours: Eastern Standard Time 10:00-21:00
Query website: https://www.uniuni.com/

Avaliado com 1 de um total de 5 estrelas

Disappointing

The cartoon picture was disappointing, so much so I could not offer it as the gift intended. Delivery wasn't as expected either. This was a waste of £35 GBP. Product in the trash. Customer service responded but their manner is not great, I expect it may be a translator app which makes it sound harsh. They want a long-winded exchange of emails which I don't have the time or energy for. I resigned myself to the loss and lesson learned about trusting ads on social media.

2 de novembro de 2024
Avaliação não solicitada
logotipo da Idorashop

Resposta da Idorashop

Dear customers
We have always been operating with integrity and with a customer-oriented attitude, answering customers' questions and giving each customer a satisfactory experience. We accept the supervision of consumers. If you are not satisfied with our products, you can provide us with your order number through our customer service after-sales email:idorashopservice@gmail.com
We will handle it properly for you, please trust us again.
Looking forward to your reply

Avaliado com 5 de um total de 5 estrelas

Very good job and good luck

Very good job and good luck

23 de outubro de 2024
Avaliação não solicitada
logotipo da Idorashop

Resposta da Idorashop

Thank you for taking your time for positive feedback! We are happy to hear that you had a pleasant experience with us. Your suggestion is our motivation to continuously improve and provide better services. Thank you for liking our product and we look forward to serving you again soon!

Avaliado com 1 de um total de 5 estrelas

Furchtbar unprofessionell

Furchtbar unprofessionell. Der Bezahllink hat nicht funktioniert und auf Rückfrage wurde meine Bestellung dann kommentarlos storniert.

18 de setembro de 2024
Avaliação não solicitada
logotipo da Idorashop

Resposta da Idorashop

Wir entschuldigen uns für etwaige Unannehmlichkeiten. Kundenservice ist für uns von größter Bedeutung und wir hören auf Ihr Feedback zu unseren Produkten. Ihr Feedback wird an unser Team weitergeleitet, damit wir umgehend Maßnahmen ergreifen können. Um Ihnen besser helfen zu können, können Sie sich per E-Mail an unseren Kundendienst wenden: idorashopservice@gmail.com.
Bitte geben Sie Ihre Bestellnummer an, damit wir die Produktdetails einsehen und das Problem analysieren können. Seien Sie versichert, wir sind bestrebt, Ihre Zufriedenheit zu verbessern und sicherzustellen. Vielen Dank, dass Sie uns darauf aufmerksam gemacht haben.

Avaliado com 1 de um total de 5 estrelas

After weeks of waiting for the product…

After weeks of waiting for the product to arrive, the image printed on the glass literally dissolved off the glass as soon as we poured a drink. Do not waste you money! I paid $60 for a glass with a printed image and it lasted 1 minute!!!

6 de setembro de 2024
Avaliação não solicitada
logotipo da Idorashop

Resposta da Idorashop

Dear customers
We have always been operating with integrity and with a customer-oriented attitude, answering customers' questions and giving each customer a satisfactory experience. We accept the supervision of consumers. If you are not satisfied with our products, you can provide us with your order number through our customer service after-sales email:idorashopservice@gmail.com
We will handle it properly for you, please trust us again.
Looking forward to your reply

Avaliado com 5 de um total de 5 estrelas

I was extremely sceptical after reading…

I was extremely sceptical after reading the reviews after my purchase. I almost requested a refund however I’m glad I didn’t. Today I received my purchase within 2 weeks of ordering. I mean the quality is questionable but they are really pretty pieces and do look lovely on. How long they last is another story but I’m very glad I didn’t get scammed.

4 de abril de 2024
Avaliação não solicitada
logotipo da Idorashop

Resposta da Idorashop

Thank you for taking your time for positive feedback! We are happy to hear that you had a pleasant experience with us. Your suggestion is our motivation to continuously improve and provide better services. Thank you for liking our product and we look forward to serving you again soon!

Avaliado com 4 de um total de 5 estrelas

Arrived about 10 days after initially…

Arrived about 10 days after initially ordered.
Came in a lovely gift box which was slightly damaged which I guess was done in transit.
The Gift itself was beautiful with amazing detail .

30 de dezembro de 2023
Avaliação não solicitada
logotipo da Idorashop

Resposta da Idorashop

Thank you for taking your time for positive feedback! We are happy to hear that you had a pleasant experience with us. Your suggestion is our motivation to continuously improve and provide better services. Thank you for liking our product and we look forward to serving you again soon!

Avaliado com 5 de um total de 5 estrelas

personalised barber sign

I just received my personalised barber shop sign,is taking like 1 month to come,but is looking very cool and good quality product.i email the shop like 2 weeks ago to ask for my order and they reply to me with all the details I needed,very nice customer service
Thank you 😊

9 de dezembro de 2023
Avaliação não solicitada
logotipo da Idorashop

Resposta da Idorashop

Thank you for taking your time for positive feedback! We are happy to hear that you had a pleasant experience with us. Your suggestion is our motivation to continuously improve and provide better services. Thank you for liking our product and we look forward to serving you again soon!

Avaliado com 1 de um total de 5 estrelas

I don't recommend this shop

I don't recommend this shop. They need to go into more detail about product and the quality. I ordered personalized beach towels. The material is so thin less than 1mm not beach towel cotton material. They said in the description soft cotton fabric.
They cropped photo so the picture of cat had missing ear. I asked for my money back and to return items, they said I only get 70% back and they also said the return is very slow and could take months. They get a one star for the printing of photo colour this is good. Will not shop there again.

1 de fevereiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Don’t be scared of the negative reviews!

I don’t usually write reviews but I wanted to as a thank you for creating such a beautiful gift. I ordered an engraved book necklace (with both photos and quote). This was the only website that let me use longer quotes and more detailed pictures and the lowest price too. The customer support was really fast and helpful (I contacted them to enquire about my item after I saw the negative reviews on Trustpilot). My item came in 18 days, which was superfast considering it came from China (I think a lot of people forget this, if it takes up to 20 working days, that is up to a month) and during Chinese New Year. The pictures were super clear (I chose pictures that would turn out well after laser engraving, through a preview website) and the quality was good (so far). All in all, this is my favourite gift I bought and would definitely recommend.

22 de janeiro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Definitely a scam!

We've just discovered our product has been stolen and put up on their site. We create bespoke items, and they've copy and pasted our photography and description so definitely a scam!

27 de janeiro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

0 Stars is too many! AVOID

Shame you can’t leave 0 stars!
AVOID AVOID AVOID.
This company is a scam! Order something in plenty of time for Xmas. Hadn’t heard anything from them when I should have technically received the product.
VERY long story short (13+ emails mostly 1 sided (me)) the product went “missing” in production, don’t know how long it will take (quoted 5-7 days) can’t give any further updates just wait…… I don’t think so!
Boggles me how they have refunded me on an order “in production” that is a bespoke photo engraving - I 100% believe it was never in production.
Terrible customer service, very rude emails if I was lucky to receive one.

26 de dezembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I got my order today and I’m obsessed…

I got my order today and I’m obsessed ❤️ it’s perfect and for it to be coming from China I got it in a timely manner. I’m soo happy. I can’t wait for Hanukkah 🕎 … but I did accidentally make 2 of the same orders and I’ll give the other one to my mom.

3 de dezembro de 2022
Avaliação não solicitada

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