Ignitionautosltd Avaliações 

128
•
O TrustScore é 4 de um total de 5

4,0

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Absolutely brilliant service from the team at ignition auto. My daughters car failed its mot after buying the car from Fords of Winsford just 12 months ago. The failures were huge thankfully we took o... Ver mais

Avaliado com 1 de um total de 5 estrelas

Got charged 900 £ to reseal injectors , when I sent in vehicle and asked for a diagnosis ( insisted this needed doing first, utter BS) when everything that needed replacing could have been done while... Ver mais

Avaliado com 5 de um total de 5 estrelas

I've been using the team at Ignition for a few years now, always great service and they really can't help you enough. Wife's car repeatedly died on her way home from work last week, the RAC just told... Ver mais

Avaliado com 5 de um total de 5 estrelas

Absolutely incredible service from ignition auto . We broke down in a storm , had to sleep overnight in our motor home (freezing) ignition auto as promised , repaired our fan belt in minutes as they o... Ver mais

Detalhes da empresa

  1. Oficina de Automóveis
  2. também em
  3. Loja de pneus usados
  4. Manutenção de Ar Condicionado para Carros
  5. Mecânico
  6. Oficina de Inspeção Veicular
  7. Serviço de Motorista

Informação fornecida por fontes externas variadas

Here at Ignition Auto’s we are an independent garage offering a main dealer service. We have a wealth of experience in automotive maintenance, repair, servicing and MOT as well as expertise in computerised diagnostics. We have a team of trained mechanics with over 20 years’ experience between them.


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

128 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Não respondeu a avaliações negativas

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4,0

Todas as avaliações

(128)

13 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. Our entire family have had all our cars worked on by this garage and have nothing but amazing service and excellent workmanship and professionalism.

16 de agosto de 2021
Avaliação não solicitada
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Resposta da Ignitionautosltd

Thank you so much for your 5 start review! We are so glad that you are so happy with us here at Ignition Autos Ltd and we value your continued custom!

Avaliado com 5 de um total de 5 estrelas

Fab garage lovely staff very helpful…

Fab garage lovely staff very helpful and reliable would highly recommend.

11 de agosto de 2021
Avaliação não solicitada
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Resposta da Ignitionautosltd

Thanks for the great review and we appreciate your continued business here at Ignition Autos ltd.

Avaliado com 5 de um total de 5 estrelas

Amended issue .

Hi sorry this was not the company I dealt with a very nice woman phoned me and corrected me .unfortunately there name is very like similar to "ignition car parts ltd Basildon " who I would totally avoid..

11 de agosto de 2021
Avaliação não solicitada
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Resposta da Ignitionautosltd

Thanks Bob for changing this so promptly sorry you had this bad experience anyway, Ignition Autos Ltd



Can you please tell us who you are as we have no knowledge of you. We are a garage not a shop, I think you have logged this against the wrong business, if so can you please remove. We are open Mon-Fri 08.30-17.30 and are always available.
Ignition Autos Ltd

Avaliado com 5 de um total de 5 estrelas

Faultless services

Thank you Craig and staff for just being the greatest. Being a pensioner about to take a 100 mile car drive, I telephoned two days before my planned journey and asked Craig if he could check my water, oil and tyres on my car. Although they were really busy, they didn't hesitate to ask me to bring my car in for these checks. I arrived early, Craig immediately greeted me and whilst I was given a coffee, he arranged for these checks to be done which took about 15 minutes. He would not accept any payment even tho I protested. The whole service given by Craig and staff meant that I could drive my longer than normal journey with confidence and without worry. Cannot fault them and I would recommend them to anyone wanting to use a garage that can be trusted to give value for money, are very friendly and loyal to their customers.

6 de agosto de 2021
Avaliação não solicitada
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Resposta da Ignitionautosltd

Thank you Carole for such a wonderful review glad we could be of help and thanks once again for your continued loyalty!

Avaliado com 1 de um total de 5 estrelas

Conman Craig !!

AVOID this place ! Booked my zafia in for an MOT with craig , to then get quoted over £600 for a car that wasn’t worth much more then that for a drop link, rear axel brushes and two tyres . He advised me not to drive it home as he’d failed the car on that I told him I had to drive it home and he told me I’d get in alot more trouble if the police pulled me . ( never once let me know that you can actually drive your car to and from a MOT) by this point I was in panic mode . I am a foster carer and a mum I had children to collect from school and contacts arranged for some children with there parents . Craig offered to buy my old car for scrap £195 said he wanted the engine off it and sold me a car from himself £800 there and then . I returned the next day to collect my stuff from the car and let him know his car had a knocking ( turns out it was a drop link ) only MOT Ed 5 days previously . I was booked in for the Monday , but over the weekend I asked for my car back and to return the car I bought as it was smoking , smells like burning rubber every time I pull up , side light was out and with the drop link how could this of passed and be safe ?? Craig told me my zafia had already been taken to the scrap yard and on Monday .. crushed !! 7 days later I look online and it’s got a full 12 months mot on it . I know it’s not an offence but it was a con from the beginning !! Yes Craig fixed the drop link but I had to fix the light myself as it wasn’t fix properly when I asked the first time . But the burning and smoking continues ,. AVOID !!

18 de julho de 2021
Avaliação não solicitada
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Resposta da Ignitionautosltd

This customer came with a Vauxhall Zafira that needed 2 rear axle bushes, a drop link and tyres that is correct. It takes a couple of hours a side to fit axle bushes usually and we charge £65 plus vat an hour (there are cheaper alternatives in the area) we only use Dealer level parts so I would say this was a very fair price.

The customer said she was just going to scrap it then asked about a Punto that we had for sale then she asked what I would give her for hers. I gave her exactly what the scrapyard offered and she went away with the Punto.

She did come back with the Punto and indeed there was a drop link gone it was a very faint noise but, with any of my cars I sell I honoured the warranty and changed the drop link. The customer also complained of smoke coming from the bonnet which we never saw even on extended road testing. when the lady picked the vehicle back up she was happy.

We also gave this customer a FOC courtesy car to drive around in twice!.

I did replace the rear axle bushes the drop link and the two tyres on the Zafira and I did sell it but we did not tell the customer we were going to scrap it I personally said it could be repaired but it was the customer that wasn't interested. I am here to make money you can see from all my other reviews most people are very happy with what I do.

Avaliado com 5 de um total de 5 estrelas

Restored MK1 MX-5 MOT

Trusted Craig with my restored MK1 MX-5 for its post winter hibernation MOT. Fantastic service, great team, immaculate workshop area and good coffee! See you soon with my Type-R! Cheers, Jon.

8 de julho de 2021
Avaliação não solicitada
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Resposta da Ignitionautosltd

We are really glad we could be of service to you Jon, and look forward to our future together!

Avaliado com 5 de um total de 5 estrelas

Really happy with work done on my pride and joy

Had to take my car in for a bit of welding on a aftermarket exhaust that had been snapped off by bad road conditions. Dropped it off and managed to get it in the next day and have a look. Called me and explained the damage and what was going to be done and explained the costs. Also picked up a couple tyres that were beyond dangerous but couldn't have seen them myself without getting it on a ramp. Very honest and upfront about work required and got everything done very quickly. 100% recommend and would use again.

23 de junho de 2021
Avaliação não solicitada
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Resposta da Ignitionautosltd

Thanks Josh, Glad we could help you out and that you were so happy with us here at Ignition Autos Ltd!

Avaliado com 5 de um total de 5 estrelas

Very friendly and extremely helpful

Very friendly and extremely helpful , I took my car for a diagnostic through a warranty scheme. It was just a fuse and they sorted it free of charge . Also very accommodating as I got the wrong day and they rebooked no problem.

14 de junho de 2021
Avaliação não solicitada
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Resposta da Ignitionautosltd

Thanks Anna your positive feedback is greatly appreciated

Avaliado com 5 de um total de 5 estrelas

Ive used Ignition Autos on a couple of…

Ive used Ignition Autos on a couple of occasions now and each time i have been very impressed, female friendly and give decent advice. Usually worry about being ripped off due to most motor companies taking advantage of female drivers, definitely recommend to all planing on using their services. Debbie on reception is an absolute treat always makes you feel welcome. Coffee machine in the waiting area is a nice addition. I initially went in for a service and added in the engine clean, my car now drives like a dream with no worries.

11 de junho de 2021
Avaliação não solicitada
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Resposta da Ignitionautosltd

Thanks Carys we try very hard to give great customer experience ever time and are all very grateful for such positive feedback

Avaliado com 4 de um total de 5 estrelas

Mot time

My truck, which is quite an elderly vehicle in for mot, which it passed. Top level of service and friendly and helpful staff.
Would recomend to friends and family anyday.
Why only 4 stars? I never give 5 as no matter what level of service you provide, there is always room for constant and never ending improvement.

21 de maio de 2021
Avaliação não solicitada
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Resposta da Ignitionautosltd

Thanks Jon for such a positive review it is very much appreciated as is your business!

Avaliado com 5 de um total de 5 estrelas

Excellent experience

Friendly and helpful staff. Great communication and responsive to messages. Even going the extra mile by coming to my house to fit new locking wheel nuts. Made the whole process of purchasing my car easy. The car was fully valeted and we were able to just drive away there and then.

18 de maio de 2021
Avaliação não solicitada
logotipo da Ignitionautosltd

Resposta da Ignitionautosltd

We appreciate you taking the time to post your review and are happy to be of service to you. We take great pride in giving an excellent customer experience every time. We look forward to your next visit with us here at Ignition Autos Ltd.

Avaliado com 5 de um total de 5 estrelas

Car developed a windscreen wiper…

Car developed a windscreen wiper problem on the motorway.
Ignition Autos were able to fix the problem within an hour so I could be on my way again. Customer service was excellent; price for the work was very good, and, all in all, what had been a difficult situation, turned into a pleasant and helpful one. Would highly recommend this company.

18 de maio de 2021
Avaliação não solicitada
logotipo da Ignitionautosltd

Resposta da Ignitionautosltd

Thanks so much for your review! we are very happy to help you out and look forward to the future with you. We are extremely happy your experience here at Ignition Autos was such a positive one.

Avaliado com 5 de um total de 5 estrelas

My car went in for mot which failed…

My car went in for mot which failed Craig rang and informed me of the work to be done explaining the price always great friendly service wouldn't take my car anywhere else he's always fair with me and his lovely and friendly office staff well done again

21 de abril de 2021
Avaliação não solicitada
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Resposta da Ignitionautosltd

Thanks David for taking the time to leave such a positive review! We look forward to helping you again in the future!

Avaliado com 1 de um total de 5 estrelas

Absolutely terrible car came back worse…

Absolutely terrible car came back worse than it went in. They think they can get you to mitigate the damage they have done by signing for advisories which is nothing to do with the work your paying for. My car went in for a simple altenator and abs sensor repair. Came back squirting oil all over the place. No top on expansion tankpower steering reservoir hanging off its fitment. I am afraid I will have to sue them and claim costs for not having a vehicle. Then the review will be passed off as this was an old car blah blah. The car was totally driveable now it's not. Saying someone has paid accepts liability for their advisory notices is like an Mot.
Defensive and fanciful reply the car is with a land rover specialist who will do a full report on the methods used.As for speaking to the mechanic regarding the missing coolant cap, why was that necessary? as you say you have a film of it being put on?
Also, it would be difficult to pull a horsebox as the car has no towbar fitted. Seeing we don't own a horsebox it would be even more difficult.

9 de abril de 2021
Avaliação não solicitada
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Resposta da Ignitionautosltd

Good Morning Mr Clark,
We are very sorry you feel you have had an unpleasant experience here at Ignition Autos this is not what we strive to achieve here, we are always completely transparent throughout anybody’s repair so that the customer can have absolute faith in what we do. It is no advantage to us as a business to have any customer leave here feeling they have not had the excellent service they deserve. If you look at all our previous reviews it is very rare that a customer leaves us feeling anything but completely satisfied.
As you stated you did come into us for the replacement of your Alternator, ABS Sensor & Coolant pipe. On arrival we did discuss diagnostics, but you were adamant that you knew exactly what repairs you wanted carrying out and refused our own diagnosis.
When after collection, you contacted me to say there was oil leaking everywhere and that a cap was not replaced on the vehicle, I explained that the car had been test driven and inspected before releasing to yourself, but if you felt there were any issues with the repair, I invited you to bring the vehicle back to us to give us the opportunity to discuss your concerns further. You have contacted me again to say you cannot get the vehicle to us as it is now not drivable, I have also offered to recover the vehicle at our cost and correct any failings on our part but if it is apparent that we are not at fault we therefore will not bear the costs. I am once again, urging you to use the official channels to effectively resolve any issues. After speaking to the mechanic concerned, he Is confident he did replace the cap in question after topping up with coolant.
During our initial stages of work on your vehicle it was found that you had left bolts loose on your front brakes after you had repaired/replaced yourself, I had explained that it was very lucky you had booked in with ourselves as this was very dangerous which we corrected at no cost to yourself.
As you are aware, I spoke to you on a few occasions during your repair because there were many defective components on your car, which were not as you quite rightly stated anything to do with the repair that we were undertaking. This is because I have a duty of care to point out any repairs that I feel are detrimental to the effectiveness of a vehicle rather than a simple suggestion to consider repairing. I did explain that there was a split in the Vacuum pump oil return Pipe which I felt was totally necessary to replace because oil was obviously going to start leaking once you started using the vehicle, which I explained to yourself and which was exactly what did happen. You had made it quite clear the previous day you did not want any other repairs done on your car regardless of the severity of the defected parts and we were to only do as specified on the booking. But because of the urgency to replace this part I contacted you again yesterday and even offered to show you the invoice to prove it was to be charged at trade cost to yourself and with no labour charge either, but you still refused. I also discussed at length all my concerns in particular that the power brakes were inoperable, you had mentioned that you were going to be pulling a horse box which I had explained you could not do as this would be dangerous. This worried me so I did explain on the phone that I would need to list all these concerns as advisories to confirm that I had been completely transparent with you before you took the vehicle away.
When you came to collect the vehicle, my office manager had a lengthy discussion with you again to explain that I had put these advisories on there so that you were fully aware before you took the vehicle away and she reiterated the need for me as a garage owner and mechanic that I had to not only protect you but also myself before you took it away. I cannot force a customer to do any repairs on their vehicle even urgent ones unfortunately as that is their choice in the end. You explained that you are quite capable of doing most of the repairs yourself but had just struggled with these repairs so required a garage to complete them. You also pointed out to her that you are fully aware of the defected parts and required repairs that I listed as advisories, but that was your choice when they got done.
Craig,
Owner

Avaliado com 5 de um total de 5 estrelas

Oil leak

I had an oil leak on my vehicle.
Craig had a look over my car and diagnosed the problem straight away.
As always, I'm exceptionally happy with the overall service and the work carried out on my vehicle.
Thank you very much.

2 de abril de 2021
Avaliação não solicitada
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Resposta da Ignitionautosltd

Thanks Dianne as usual it's our pleasure!

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, my car runs like a dream even though its 14 years old . I had work done on my engine and it was suggested I have a hydrogen descaling clean ,which I did,my car has never run better .

29 de março de 2021
Avaliação não solicitada
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Resposta da Ignitionautosltd

Thanks Mr Ashbrook glad you are so pleased with your repair from ourselves! The carbon cleans are indeed a great addition to the maintenance on any car/van. We very much look forward to your next visit!
Once again Thanks from All at Ignition Autos Ltd

Avaliado com 5 de um total de 5 estrelas

Took my car here for MOT recently

Took my car here for MOT recently, booked online which was great. The staff were lovely and very helpful. Very happy with the service provided and I will definitely carry on using the garage in the future.

22 de março de 2021
Avaliação não solicitada
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Resposta da Ignitionautosltd

Thanks Beth for your nice review its very much appreciated! It was nice to meet you and we look forward to our future together
From all at Ignition Autos Ltd

Avaliado com 5 de um total de 5 estrelas

New tyres and MOT

I needed some new tyres before my MOT and after shopping around decided to get some part worn from these guys. Didn’t have the exact size I needed so put the next size up instead which I was totally fine with. After driving home I had some issues to do with the abs sensors. Rang back and explained my situation and they told me to pop back in to get it sorted the next day. They fixed my issue straight away free of charge and also did my mot for me. Hassle free and will definitely be using this garage again.

30 de janeiro de 2021
Avaliação não solicitada
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Resposta da Ignitionautosltd

Thanks for the great review!
We are very happy you chose Ignition Autos Ltd and have given 5 stars as we pride ourselves on providing an excellent experience to all our customers

Avaliado com 5 de um total de 5 estrelas

Exceptional service

I recently received a HY-CARBON S SERIES ENGINE CLEANER on my vehicle.
Since having the engine clean my car runs like a dream.
No more losing power and much more economical on fuel. I'm so glad I had the engine clean and I will definitely have it done again in the future.

I have had various work carried on on my vehicle at the garage and I'm always very happy with the service I have received.
Thank you very much.

18 de janeiro de 2021
Avaliação não solicitada
logotipo da Ignitionautosltd

Resposta da Ignitionautosltd

Nice to see you again and thank you for your continued loyalty, as a small business that means a lot to us!
As always your feedback and business is very greatly appreciated.

Avaliado com 5 de um total de 5 estrelas

Hy Carbon Engine clean

I'm exceptionally happy with the
Hy Carbon engine clean, I had on my car in October 2020.
The car is much more economical on fuel, and the engine is no longer loosing power.
The overall engine performance on my car is fantastic and I will definitely be booking in for an engine clean in the future.
Thank you very much.

18 de janeiro de 2021
Avaliação não solicitada
logotipo da Ignitionautosltd

Resposta da Ignitionautosltd

Thank you so much for your business and taking the time to leave such a great review. We pride ourselves on providing a great customer experience we are really glad you were so happy!

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