Ignitionautosltd Avaliações 

128
•
O TrustScore é 4 de um total de 5

4,0

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Absolutely brilliant service from the team at ignition auto. My daughters car failed its mot after buying the car from Fords of Winsford just 12 months ago. The failures were huge thankfully we took o... Ver mais

Avaliado com 1 de um total de 5 estrelas

Got charged 900 £ to reseal injectors , when I sent in vehicle and asked for a diagnosis ( insisted this needed doing first, utter BS) when everything that needed replacing could have been done while... Ver mais

Avaliado com 5 de um total de 5 estrelas

I've been using the team at Ignition for a few years now, always great service and they really can't help you enough. Wife's car repeatedly died on her way home from work last week, the RAC just told... Ver mais

Avaliado com 5 de um total de 5 estrelas

Absolutely incredible service from ignition auto . We broke down in a storm , had to sleep overnight in our motor home (freezing) ignition auto as promised , repaired our fan belt in minutes as they o... Ver mais

Detalhes da empresa

  1. Oficina de Automóveis
  2. também em
  3. Loja de pneus usados
  4. Manutenção de Ar Condicionado para Carros
  5. Mecânico
  6. Oficina de Inspeção Veicular
  7. Serviço de Motorista

Informação fornecida por fontes externas variadas

Here at Ignition Auto’s we are an independent garage offering a main dealer service. We have a wealth of experience in automotive maintenance, repair, servicing and MOT as well as expertise in computerised diagnostics. We have a team of trained mechanics with over 20 years’ experience between them.


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

128 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Não respondeu a avaliações negativas

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4,0

Todas as avaliações

(128)

13 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Quoted for a part I never needed and tried to be charged for fixing their own shoddy job.

Two months ago I took my car there for a repair of the bonnet opening mechanism. They then, allegedly, found two more items that desperately needed repair. The total bill came to £650. As I am a single woman without any knowledge of cars I trusted them to be honest and had the car fixed.
Nothing wrong there at that point I was happy and thought I had been served well.
Then I needed new windshield wipers. Again as I have no clue how to go about that I went back to this garage and they were really nice, so I thought and fitted me with new ones £54. LAter I found out that I could have gotten them for under £30 and the fitting is a less than 5 min job.
Then when I wanted to open the bonnet to fill the water reservoir for my wipers the bonnet wouldn't open. I went back to the garage and they said that they couldn't open it and the bonnet latch was seized/broken and it had nothing to do with their previous repair. I needed a new one, according to them. The part, I was told, was £212 (No mention of VAT and labour, but as you can assume that was coming on top of the cost of the part.
Obviously I wasn't happy about that and thanks to the help of a friend we took the car to another garage for a second opinion. They not only opened the bonnet within 5 minutes but also discovered that the only thing wrong was that the new cable had not been attached properly and had simply come loose.
No charge, and the assurance that it shouldn't come loose again now that it had been attached properly. Pluss that there is absolutely nothing wrong with my bonnet latch. Not only has the other place been honest they also solved the shoddy job this Ignition Autos did on my car.

31 de dezembro de 2020
Avaliação não solicitada
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Resposta da Ignitionautosltd

Hi Lucy,

We're very sorry to hear that you feel you've had a negative experience from us here at Ignition Auto's Ltd - we pride ourselves on providing an excellent customer experience, and apologise if that isn't what you feel you have received.

Firstly with regards the other repairs you will have been quoted for the repairs and given the option to do the work with us or elsewhere as you decide.

Also with regards your replacement windscreen wipers we only fit OEM parts ie: Bosch and also yours were flat blades which are a little dearer and yes you probably could get them cheaper or dearer somewhere else but you have the choice to shop around. No labour is charged on wiper blades so if it took 5 minutes that was free of charge.

We can confirm that you did have your bonnet cable repaired here with us and that you did return to us a couple of months later to explain that it was not opening again. I was very transparent when explaining to you that I would gladly try to open it again for you and that if it was any fault on our behalf we would gladly repair it free of charge for yourself. I can also confirm that I did quote you £212 for a new bonnet latch if that proved to be the problem now but clearly explained that if it was not actually needed it could be returned to my parts supplier at no cost to yourself. The latch was only advised to yourself as I felt it was necessary to order in because as I explained at the time it would take several days for it to be delivered and if indeed the bonnet latch proved to be the problem without the part here already we would have had no option but to try to close the bonnet again and wait for the part if we needed it causing more labour to us and inconvenience to yourself. You seemed quite happy with what we had discussed regarding ordering the part just in case and you seemed to understand completely and left to make a decision. Then you returned with your friend and her husband who did all the talking and seemed quite irate. I again fully explained the situation as I had with yourself previously and even directed the conversation to yourself indicating that I had known you for several years without previous issues and that I couldn't understand why you had not mentioned your issues on your last visit so I could clear the misunderstanding up with you.
As you all left still unhappy and that is not the situation we want for any of our customers, ever, I got my mother who runs the office to call you within 20 minutes to tell you to come back in and it would be free of the labour charge even if it was a new problem but you had already taken it elsewhere even though I had offered to do the same as they did.


Avaliado com 5 de um total de 5 estrelas

Great service

Great service! I was not local but Craig was very helpful and made sure my car was safe! Many many thanks.

23 de dezembro de 2020
Avaliação não solicitada
logotipo da Ignitionautosltd

Resposta da Ignitionautosltd

Thanks Alison your review and business is very much appreciated glad we could help!

Avaliado com 5 de um total de 5 estrelas

Great garage

Great family run garage, helpful staff that take care of your car

3 de dezembro de 2020
Avaliação não solicitada
logotipo da Ignitionautosltd

Resposta da Ignitionautosltd

Thanks Phill for your kind review, glad to be of service

Avaliado com 5 de um total de 5 estrelas

Amazing service

Amazing service, had 3 new tyres and a puncture repair for a very reasonable price. Lovely lads.

28 de outubro de 2020
Avaliação não solicitada
logotipo da Ignitionautosltd

Resposta da Ignitionautosltd

Thank You Steph we pride ourselves on delivering a great customer experience

Avaliado com 5 de um total de 5 estrelas

Fantastic garage

Fantastic garage, very approachable and my car drives like a dream since the work was completed

19 de outubro de 2020
Avaliação não solicitada
logotipo da Ignitionautosltd

Resposta da Ignitionautosltd

Thank you Deborah for taking the time to leave this great review we are so pleased you were so happy with our service to you

Avaliado com 5 de um total de 5 estrelas

Tyre change .

Tyre change .. very fast, professional and very friendly.. very responsibly priced .. will defo be coming back

18 de outubro de 2020
Avaliação não solicitada
logotipo da Ignitionautosltd

Resposta da Ignitionautosltd

Thanks Tracey we very much appreciate your business and such a positive review

Avaliado com 5 de um total de 5 estrelas

Great Service

I needed to get my car repaired at the last minute for an MOT failure before the current MOT ran out. The garage we as very helpful and accommodating in getting the car sorted. They were honest and clear about what needed doing and the costs involved. Very friendly and approachable attitude. The repairs were carried out quickly and to a high standard. Would definitely recommend this garage and will be using for all car maintenance work in the future.

9 de setembro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I used Ignition Autos Ltd on…

I used Ignition Autos Ltd on recommendation. They were very professional and friendly and explained everything to me very clearly. I will be using Ignition Autos Ltd for all my car repair needs in the future and a plus was the price was fantastic.

8 de setembro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Saved the day twice!

This was the second time the guys at ignition autos got me back on the road within the same day! After first visiting when they were only just up and running to get my exhaust fixed, when I had overheating and a coolant leak I knew I felt comfortable and confident to take it back to ignition autos. I got the same friendly welcome and even though I didn't expect to be sorted same day due to them being so busy but I not only got the car back fixed but the cost was reasonable and honest. I would definitely recommend Ignition Autos as a reliable, friendly and approachable garage.

25 de agosto de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic service

Fantastic service, had 2 MOT’s done here. Just rang with a problem and have been squeezed in straight away to get it sorted.

12 de agosto de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service

Great service, prompt and friendly , great communication . Great value for money. Would highly recommend.

7 de agosto de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic service

Fantastic service, Craig and his team are amazing I wouldn’t use anyone else for my car needs.

17 de julho de 2020
Avaliação não solicitada

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