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Imagine Cruising UK Avaliações 

15.158
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

From booking our amazing trip to South Korea and Japan we were kept informed with information documentation. The transfers from the airport to the hotel in South Korea were excellent as was the shut... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Danielle was courteous and friendly. She reassured us Cathy Pacific was a good airline (3rd best airline). Our concern was economy might be cramped and we didn’t want to pay to upgrade. She wa... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Always a great stress free experience when booking with Imagine cruising. Always competitive prices, and they will create your own itinerary around a cruise. We’ve used them for years and would high... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Faultless from start to finish. Just coming back off a China tour and it was fantastic! The guides were great and the hotels were 5 star and the logistics worked perfectly. An experience to remember

A empresa respondeu

Detalhes da empresa

  1. Agência de viagens de cruzeiros
  2. também em
  3. Agência de Viagens

Escrito pela empresa

Established in 2011, we are a leading travel provider with offices across the globe, specialising in exceptional cruise holidays brimming with enriching experiences that offer so much more than just a cruise.

Imagine Cruising

Escrito pela empresa

More than just a cruise
By taking pride in our relationships with cruise, rail and land partners, we’re able to create outstanding cruise holidays, seamlessly paired with immersive tours of the world’s most desirable natural and man-made marvels, enchanting rail journeys, exclusive events in unexpected locations, and fabulous hotel stays at hand-picked accommodations. Discover an unparalleled collection of once-in-a-lifetime experiences in some of the most spectacular destinations on Earth.
CRUISE & RAIL
Just like cruising, with rail travel the joy is in the journey, an opportunity to discover rather than simply visit. Combined together they offer an irresistible draw for so many. Many of our cruise holidays encompass rail travel on some of the most iconic locomotives in the world. From the exquisite carriages of the Venice Simplon-Orient-Express to the majestic Indian Pacific and the sophisticated Rocky Mountaineer, there’s a rail experience for everyone.
CRUISE & TOURING
Our cruises paired with exciting land tours offer you a bespoke holiday experience and take you to some of the most famous natural and man-made wonders on our planet. From the majestic phenomenon of Iguazu Falls to the opulent palaces of India and the breathtaking ruins of Machu Picchu – our fully escorted tours empower you with the confidence to explore new places that you might have believed were once out of reach.
CRUISE & EVENT
From lively cliff-top concerts in Bali to chartering entire ships to create an exclusive entertainment programme for our customers, our unique and exciting events are what truly sets us apart. Whether you’re interested in fast and furious Formula One® Grand Prix™ World Championship action or dazzling musical performances from world renowned singers, we create once-in-a-lifetime experiences paired with incredible cruises, curated just for you.
CRUISE & STAY
Our meticulously crafted luxury cruise and stay holidays are designed with your relaxation in mind. Enjoy your downtime in carefully chosen hotels, all while embarking on journeys to some of the world's most extraordinary destinations by cruise. Whether you prefer intimate vessels or grand liners, cosmopolitan city breaks or beachfront havens, your next unforgettable holiday awaits with us.
RIVER CRUISING
From the enchanting Danube to the mystical Mekong, a river cruise offers you the chance to relax as you glide through some of the world’s most incredible waterways. Whether you’re a history lover, a culture enthusiast, or someone with a keen eye for architecture, you’ll enjoy immersive experiences that showcase the beauty of each stop.
CRUISE DEALS
If you’re looking for the latest cruise deals then Imagine Cruising has everything, from great value sailings to last-minute cruise and stay holidays. Our cruise deals include the latest exclusive offers and promotions from all the leading cruise lines. From short breaks to longer adventures, you'll find the best value cruises to the most popular destinations here.
BOOK WITH CONFIDENCE
Your holiday is ABTA and ATOL protected when you book with Imagine Cruising. Fully protected. Exceptional service and expertise. Highly recommended. Amazing value.

Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

15 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as avaliações

(15.158)

1.964 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Spoke to Zoe who gave me lots of…

Spoke to Zoe who gave me lots of information and made everything clear about a 2028 tour & cruise to Australia and New Zealand. We were very happy to go ahead and book the holiday. So excited!!

19 de outubro de 2026
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Resposta da Imagine Cruising UK

We're delighted to hear that our team member provided clear information and answered all your questions about your upcoming adventure. It is wonderful that you felt confident and excited to book your future tour and cruise with us!

Avaliado com 5 de um total de 5 estrelas

Xxxx

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19 de outubro de 2026
logotipo da Imagine Cruising UK

Resposta da Imagine Cruising UK

Thank you very much for the 5 star review, it is greatly appreciated!

Avaliado com 5 de um total de 5 estrelas

Easy and efficient

Easy and efficient

19 de outubro de 2026
logotipo da Imagine Cruising UK

Resposta da Imagine Cruising UK

Thank you so much for your wonderful feedback. We are thrilled to hear that you received excellent service and valuable advice from our team. Your support is greatly appreciated!

Avaliado com 5 de um total de 5 estrelas

Excellent service and advice

22 de outubro de 2026
logotipo da Imagine Cruising UK

Resposta da Imagine Cruising UK

Thank you so much for your wonderful feedback. We are thrilled to hear that you received excellent service and valuable advice from our team. Your support is greatly appreciated!

Avaliado com 5 de um total de 5 estrelas

Very knowledgeable assistance from…

Very knowledgeable assistance from Morgan who could speak authoritatively about all aspects of the cruise that we wanted to book.

20 de outubro de 2026
logotipo da Imagine Cruising UK

Resposta da Imagine Cruising UK

We are glad you enjoyed your experience booking your voyage with Morgan. We always aim to provide clear and expert guidance for our travellers.

Avaliado com 5 de um total de 5 estrelas

Excellent service when booking

Excellent service when booking. Polite, helpful, and very adaptable to our needs.

19 de outubro de 2026
logotipo da Imagine Cruising UK

Resposta da Imagine Cruising UK

We're so pleased to hear that you experienced excellent service and found our team to be polite, helpful, and accommodating to your specific requirements. Thank you so much for sharing your wonderful feedback!

Avaliado com 5 de um total de 5 estrelas

Shannon was excellent.

Shannon was excellent.

20 de outubro de 2026
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Resposta da Imagine Cruising UK

We're so happy to hear that Shannon gave you excellent service! We'll send your kinds words to her

Avaliado com 5 de um total de 5 estrelas

Recent booking

Morgan was excellent although he couldn’t give me an answer to why in your brochure it stated you got five nights complimentary in Mexico but when you reckoned everything up you didn’t.If it’s printed in your brochure you should honour it but he said you have had problems with printing, but really this is beneficial to you not the customer.

21 de outubro de 2026
logotipo da Imagine Cruising UK

Resposta da Imagine Cruising UK

We are glad you enjoyed your experience with Morgan and appreciate your high rating. We understand your frustration regarding the complimentary nights mentioned in our promotional materials. We are currently reviewing our printing processes to ensure all future brochures display correct information. Your feedback is invaluable as we work to prevent this from happening again.

Avaliado com 5 de um total de 5 estrelas

Very happy going on holiday with…

Very happy going on holiday with Imagine Cruising for the third time .
So lovely to talk to very professional and worm Calvin and finally booking by Kayle.
She deserves a medal for patients and kindness towards myself and lynda.

21 de outubro de 2026
logotipo da Imagine Cruising UK

Resposta da Imagine Cruising UK

We are absolutely delighted to welcome you back for your third holiday with us. It is wonderful to hear that you experienced such warm, professional, and patient service during the booking process. We truly appreciate your kind words regarding the care and dedication shown to you and Lynda, and we look forward to helping you create many more fantastic travel memories in the future.

Avaliado com 5 de um total de 5 estrelas

From booking our amazing trip to South…

From booking our amazing trip to South Korea and Japan we were kept informed with information documentation. The transfers from the airport to the hotel in South Korea were excellent as was the shuttle from the hotel to the cruise port.
Our only moan would be our indirect flight back to the UK from Narita. Our outbound flight was direct with Virgin to Seoul of 11 hours 45 minutes. Our return flight was from Narita to Doha 11 house 30 minutes and then a flight from Doha to Heathrow of 7 hours 30 minutes. Of course we should have asked about the duration of the return flights but to travel a further 7 hours 30 minutes meant a very long journey home

15 de outubro de 2026
logotipo da Imagine Cruising UK

Resposta da Imagine Cruising UK

We are glad you enjoyed your experience booking your wonderful journey to South Korea and Japan with us, and we appreciate you taking the time to share this five-star review. We are happy to hear that our communication and documentation met your expectations, and that the airport and cruise port transfers ran so smoothly for you.

At the same time, we hear your feedback regarding the lengthy return journey from Tokyo back home. We understand how exhausting it is to face a multi-leg flight with a long layover. Thank you for your feedback

Avaliado com 5 de um total de 5 estrelas

South America trip

Morgan explained everything really well & easy to understand

21 de outubro de 2026
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Resposta da Imagine Cruising UK

We are delighted to hear that Morgan explained all the details so clearly and made everything so easy to understand. Thank you for taking the time to share your wonderful feedback with us!

Avaliado com 5 de um total de 5 estrelas

Your staff as always are excellent as I…

Your staff as always are excellent as I have travelled with you before first class

21 de outubro de 2026
logotipo da Imagine Cruising UK

Resposta da Imagine Cruising UK

We are so delighted to hear that you have chosen to travel with us again and that our team provided you with another first-class experience. Thank you so much for your continued support and wonderful feedback!

Avaliado com 5 de um total de 5 estrelas

Great Service and Advice

I contacted Imagine having seen a cruise holiday advertised with dates that suited us. I spoke to Aimee who was very helpful and gave us lots of information and a couple of options. After discussing things I rang back to make the booking. I had cause to ring a few times and each staff member was exceptional in their professional, helpful and pleasant approach. In a short time the message had got through and Aimee returned the call. She gave us thorough information without bombarding us which was appreciated.
When I mentioned that this would be our first cruise she gave us useful tips for first timers and couldn’t have been more pleasant and helpful if she had tried.
One guy mentioned his disappointment with his holiday. We haven’t travelled yet but if the booking process and company are anything to go by, we should have a wonderful time.
If not, I’ll let you know,

1 de outubro de 2026
Avaliação não solicitada
logotipo da Imagine Cruising UK

Resposta da Imagine Cruising UK

We are happy to hear that your booking experience was so positive and that our team members provided such helpful, professional, and pleasant assistance throughout your interactions. It is wonderful to know that you received thorough information and useful tips for your very first cruise adventure, and we appreciate your kind words about the attentive service you received. We always aim to ensure our guests feel fully supported and well-prepared before they set sail. We are glad you enjoyed your experience with our team, and we thank you for taking the time to share this feedback. We look forward to you having a truly wonderful and memorable holiday, and we are confident that the high standards you experienced during the booking process will continue throughout your entire journey. Your satisfaction is very important to us, and we wish you a fantastic first cruise. Thank you again for choosing us to help arrange your upcoming travels.

Avaliado com 5 de um total de 5 estrelas

Normal outstanding service

Megan was prompt, clear and very professional.

20 de outubro de 2026
logotipo da Imagine Cruising UK

Resposta da Imagine Cruising UK

We are so pleased to hear that our team member provided such efficient, clear, and professional service. Thank you so much for sharing your wonderful feedback with us!

Avaliado com 5 de um total de 5 estrelas

Booking on the telephone made really…

Booking on the telephone made really easy Morgan was patient and made everything really clear.

16 de outubro de 2026
logotipo da Imagine Cruising UK

Resposta da Imagine Cruising UK

We're so pleased to hear that booking over the phone was such an easy experience for you and that our team member was patient and explained everything clearly. Thank you so much for taking the time to share your wonderful feedback with us!

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