The products were as advertised but I would have preferred more details prior to selection e.g. The wipes I ordered (Tena) need to be moistened prior to use otherwise they are too hard and rough. I a... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Usually all goes smoothly with this regular order. However, unusually, tracking showed a hold up in the delivery process at Milton Keynes which meant the order arrived a day later than expected. The... Ver mais
A empresa respondeu
Buy these for an elderly relative. They say they are the best ones they have ever used, service and communication is good. Easy to use website. Thank you
Great products at great prices that are quickly and discreetly delivered. I have bought from this ic store for years and have never had any issues, they are in short, fantastic, I cannot recommend th... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Incontinence Shop Ltd supplies a wide range of incontinence products that give you the maximum absorbency while being discreet and are appropriate for men, women and children. We stock many brands including TENA, Drylife, iD and many more.
Informações de contato
Westfield Two, Pitstone Green Business Park, LU7 9GP, Pitstone, Reino Unido
- 01204571017
- info@incontinenceshop.com
- incontinenceshop.com
4,6
Excelente
951 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Can’t give a review as I have not…
Can’t give a review as I have not received my order . The courier you use is diabolical. Evri is hopeless. Been told different stories to where my parcel is and can’t speak to a human
27 de agosto de 2025
Resposta da Incontinence Shop Ltd
Hello,
I’m very sorry to hear that your order has not been delivered yet. I’d like to assist you in resolving this issue as quickly as possible.
If you haven’t already reached out to us, could you please email us at info@incontinenceshop.com or call us directly at 01204 571 017? This will allow us to investigate the matter and ensure your order gets to you as soon as possible.
Thank you for your understanding, and we look forward to resolving this for you.
Best regards,
Nick
Above and beyond!
As a regular customer (not necessarily an incontinent one!), Ihave always received the most helpful and empathetic service fronm your staff. Notably Katrina and Louise. Thank you for being so flexible and friendly.
27 de agosto de 2025
Resposta da Incontinence Shop Ltd
Thank you so much for your wonderful feedback and for being a valued regular customer! We're delighted to hear that you've consistently received helpful and empathetic service from our team. Katrina and Louise will be especially pleased to know that their flexibility and friendly support have made such a positive impression. We truly appreciate your kind words and continued support, and we look forward to serving you again at IncontinenceShop.
As always an excellent service
As always an excellent service, goods are reasonably priced and always delivered on time in good order, great job yet again, well done good job 😃👍
27 de agosto de 2025
Resposta da Incontinence Shop Ltd
Thank you so much for your wonderful feedback! We're delighted to hear that you've once again had an excellent experience with us. It's great to know that you find our products reasonably priced and that your orders are always delivered on time and in good condition. Your continued support means a great deal to us, and we truly appreciate your kind words. We look forward to serving you again at IncontinenceShop. 😃👍
1st time using this company due to the…
1st time using this company due to the other company i used have been out of stock for close to a month now. So thought i would try someone else i found this company and everything was perfect from the start to finish also it was super fast delivery will be changing over to this company from now on .
27 de agosto de 2025
Resposta da Incontinence Shop Ltd
Thank you so much for your fantastic feedback! We're delighted that you chose to give IncontinenceShop a try and that your first experience with us was perfect from start to finish. It's wonderful to hear that our fast delivery and service exceeded your expectations. We're especially grateful that you've decided to make us your regular supplier. We truly appreciate your trust and look forward to serving you for many years to come!
Resposta da Incontinence Shop Ltd
Thank you for your kind feedback! We're delighted to hear that you found the ordering process easy and that your order was delivered on time. We truly appreciate your support and look forward to serving you again at IncontinenceShop.
Friendly service and helpful
27 de maio de 2025
Resposta da Incontinence Shop Ltd
Thank you for your kind feedback! We're delighted to hear that you found our service friendly and helpful. We truly appreciate your support and look forward to serving you again at IncontinenceShop.
Resposta da Incontinence Shop Ltd
Thank you for your wonderful feedback! We're delighted to hear that you've once again experienced our quick service and were pleased with the quality of our products. We truly appreciate your continued support and look forward to serving you again at IncontinenceShop.
I have a monthly subscription
I have a monthly subscription. I am advised in advance when my next delivery is due to be shipped. The price hasn't been increased so far and my Free deliveries arrive the next working day in plain packaging. Really pleased with this firm. Much more cost effective than my previous supplier Amazon.
26 de abril de 2025
Resposta da Incontinence Shop Ltd
Thank you so much for your wonderful feedback! We're delighted to hear that you're enjoying the convenience of our monthly subscription service, advance delivery notifications, competitive pricing, and next working day delivery in discreet packaging. It's especially rewarding to know that you've found our service more cost-effective than your previous supplier. We truly appreciate your continued trust and support, and we look forward to serving you for many more deliveries at IncontinenceShop.
Always brilliant service from this…
Always brilliant service from this company ty guys
26 de abril de 2025
Resposta da Incontinence Shop Ltd
Thank you so much for your kind words! We're delighted to hear that you've consistently received brilliant service from us. Your continued support means a great deal to our team. Thank you for choosing IncontinenceShop—we look forward to serving you again soon!
Good subscription service
Good subscription service. Reliable, helpful and great customer service as well as good pricing.
27 de março de 2025
Resposta da Incontinence Shop Ltd
Thank you for your wonderful feedback! We're delighted to hear that you're happy with our subscription service and that you find it reliable, helpful, and good value for money. It's especially rewarding to know that our customer service has met your expectations. We truly appreciate your continued support and look forward to serving you again at IncontinenceShop.
Thank you for these pants
16 de março de 2025
Avaliação não solicitada
Resposta da Incontinence Shop Ltd
Thank you for your kind feedback! We're delighted to hear that you're happy with the pants. We truly appreciate your support and thank you for choosing IncontinenceShop. We look forward to serving you again soon!
Pads that I purchased agree with me and…
Pads that I purchased agree with me and I will get them again. Thank you
24 de fevereiro de 2025
Resposta da Incontinence Shop Ltd
Thank you for your wonderful feedback! We're delighted to hear that the pads suit your needs and that you're happy with your purchase. It's great to know you'll be choosing them again. We truly appreciate your support and look forward to serving you again at IncontinenceShop.
Pads arrived quickly.
24 de fevereiro de 2025
Resposta da Incontinence Shop Ltd
Thank you for your feedback! We're delighted to hear that your pads arrived quickly. We truly appreciate your support and look forward to serving you again at IncontinenceShop.
Easy to use site
Easy to use site. Easy to order and pay. Super fast delivery.
24 de fevereiro de 2025
Resposta da Incontinence Shop Ltd
Thank you for your wonderful feedback! We're delighted to hear that you found our website easy to use, the ordering and payment process straightforward, and our delivery super fast. We truly appreciate your support and look forward to serving you again at IncontinenceShop.
Service graet,delivery great,prices…
Service graet,delivery great,prices brilliant
23 de janeiro de 2025
Avaliação não solicitada
Resposta da Incontinence Shop Ltd
Thank you for your fantastic feedback! We're delighted to hear that you were pleased with our service, delivery, and brilliant prices. We truly appreciate your support and look forward to serving you again at IncontinenceShop.
Resposta da Incontinence Shop Ltd
Thank you for your kind feedback! We're delighted to hear that you were happy with our communication and service. We truly appreciate your support and look forward to serving you again at IncontinenceShop.
Fantastic pad oants well-made
Fantastic pads well-made and strong
Leak proof recommend thankyou
27 de janeiro de 2025
Resposta da Incontinence Shop Ltd
Thank you for your fantastic feedback! We're delighted to hear that you're pleased with the quality of the pads and that you found them strong and leak-proof. Your recommendation means a great deal to us. Thank you for choosing IncontinenceShop—we look forward to serving you again!
These products are always discreetly…
These products are always discreetly packed and on time. Great service thankyou.
27 de dezembro de 2024
Resposta da Incontinence Shop Ltd
Thank you for your wonderful feedback! We're delighted to hear that your products always arrive on time and are discreetly packaged. Providing reliable service while respecting our customers' privacy is very important to us. We truly appreciate your support and look forward to serving you again at IncontinenceShop.
Resposta da Incontinence Shop Ltd
Thank you for your fantastic feedback! We're delighted to hear that you were pleased with our service and next-day delivery. We truly appreciate your support and look forward to serving you again at IncontinenceShop.
Resposta da Incontinence Shop Ltd
Thank you for your kind feedback! We're delighted to hear that your order arrived quickly and was well packaged. We truly appreciate your support and look forward to serving you again at IncontinenceShop.
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