The products were as advertised but I would have preferred more details prior to selection e.g. The wipes I ordered (Tena) need to be moistened prior to use otherwise they are too hard and rough. I a... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Usually all goes smoothly with this regular order. However, unusually, tracking showed a hold up in the delivery process at Milton Keynes which meant the order arrived a day later than expected. The... Ver mais
A empresa respondeu
Buy these for an elderly relative. They say they are the best ones they have ever used, service and communication is good. Easy to use website. Thank you
Great products at great prices that are quickly and discreetly delivered. I have bought from this ic store for years and have never had any issues, they are in short, fantastic, I cannot recommend th... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Incontinence Shop Ltd supplies a wide range of incontinence products that give you the maximum absorbency while being discreet and are appropriate for men, women and children. We stock many brands including TENA, Drylife, iD and many more.
Informações de contato
Westfield Two, Pitstone Green Business Park, LU7 9GP, Pitstone, Reino Unido
- 01204571017
- info@incontinenceshop.com
- incontinenceshop.com
4,6
Excelente
952 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 80% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Daytime pants
Night time pants good so decided to buy 4 packs of daytime first one second one third one all ripped when he was trying to pull on very cheap then I asked to send them back and was told I have to pay postage but goods are faulty and I have paid for delivery so why should I have to pay to send back will not buy again lost a good customer no size was correct they are just trying to make a excuses not good customer service
16 de maio de 2024
Avaliação não solicitada
Resposta da Incontinence Shop Ltd
Hello, we're sorry to hear the daytime pants didn't meet your needs. If goods are faulty we do allow for a free return, however it appears sizing has been the issue causing the pant to tear. We are unable to offer a free return when the incorrect size has been ordered. You can return any unopened packs for a full refund within the returns period. If you'd like to give us another try we'd be more than happy to go through alternative sizing with you. Thanks, Nick
Resposta da Incontinence Shop Ltd
Thank you for your kind feedback! We're delighted to hear that you were happy with our service. We truly appreciate your support and look forward to serving you again at IncontinenceShop.
Very fast delivery post order date.
26 de abril de 2024
Resposta da Incontinence Shop Ltd
Thank you for your feedback! We're delighted to hear that your order was delivered very quickly after being placed. We truly appreciate your support and look forward to serving you again at IncontinenceShop.
Resposta da Incontinence Shop Ltd
Thank you for your wonderful feedback! We're delighted to hear that you find ordering easy and that you consistently receive quick delivery. We truly appreciate your continued support and look forward to serving you again at IncontinenceShop.
Great service along with quality…
Great service along with quality products and very quick delivery.
27 de março de 2024
Resposta da Incontinence Shop Ltd
Thank you for your fantastic feedback! We're delighted to hear that you were pleased with our service, product quality, and quick delivery. We truly appreciate your support and look forward to serving you again at IncontinenceShop.
speed and accuracy
27 de março de 2024
Resposta da Incontinence Shop Ltd
Thank you for your feedback! We're delighted to hear that you were happy with the speed and accuracy of our service. We truly appreciate your support and look forward to serving you again at IncontinenceShop.
Resposta da Incontinence Shop Ltd
Thank you for your wonderful feedback! We're delighted to hear that you are happy with the quality of our products and find us to be a reliable company for your monthly purchases. We truly appreciate your continued support and look forward to serving you again at IncontinenceShop.
Best item ever good item
27 de março de 2024
Resposta da Incontinence Shop Ltd
Thank you for your kind feedback! We're delighted to hear that you’re happy with the product and consider it a great item. We truly appreciate your support and look forward to serving you again at IncontinenceShop.
Always efficient and reliable.
27 de março de 2024
Resposta da Incontinence Shop Ltd
Thank you for your kind feedback! We're delighted to hear that you find our service consistently efficient and reliable. We truly appreciate your continued support and look forward to serving you again at IncontinenceShop.
Speedy Delivery
The order arrived very quickly indeed, so full marks for that. No complaints.
27 de março de 2024
Resposta da Incontinence Shop Ltd
Thank you for your positive feedback! We're delighted to hear that your order arrived very quickly and that everything met your expectations. We truly appreciate your support and are pleased to know you had no complaints. We look forward to serving you again at IncontinenceShop.
Ordering on line is very easy and…
Ordering on line is very easy and delivery is quick, the products speak for themselves
25 de fevereiro de 2024
Resposta da Incontinence Shop Ltd
Thank you for your kind feedback! We're delighted to hear that you found our online ordering process easy and that your delivery was quick. We're pleased that you're happy with the quality of our products, and we truly appreciate your support. We look forward to serving you again at IncontinenceShop.
Delivery was so fast and your product…
Delivery was so fast and your product is amazing as my mum can use these caps so easily with a great result ...Thankyou
25 de fevereiro de 2024
Resposta da Incontinence Shop Ltd
Thank you for your wonderful feedback! We're delighted to hear that your delivery was so fast and that the product has been helpful for your mum. It's great to know that she finds them easy to use and that they are providing such good results. We truly appreciate your kind words and support, and we look forward to serving you again at IncontinenceShop.
Always helpful
Always helpful, we use them twice a month and we always get what we ordered, I would recommend them to anyone.
25 de fevereiro de 2024
Resposta da Incontinence Shop Ltd
Thank you so much for your wonderful feedback! We're delighted to hear that you find our service consistently helpful and reliable. It's great to know that your twice-monthly orders always arrive correctly and meet your expectations. We truly appreciate your recommendation and continued support, and we look forward to serving you again at IncontinenceShop.
Arrived early
Arrived early, reasonable price and just as ordered. Great service. Thank you.
27 de janeiro de 2024
Resposta da Incontinence Shop Ltd
Thank you for your kind feedback! We're delighted to hear that your order arrived early, was exactly as ordered, and offered good value for money. We truly appreciate your support and are pleased that you had such a great experience. We look forward to serving you again at IncontinenceShop.
Resposta da Incontinence Shop Ltd
Thank you for your kind feedback! We're delighted to hear that you were pleased with our excellent service and quick delivery. We truly appreciate your support and look forward to serving you again at IncontinenceShop.
Good product, quick delivery
Buy regularly for mam and she says product is great. Also good price and speedy delivery.
27 de janeiro de 2024
Resposta da Incontinence Shop Ltd
Thank you for your wonderful feedback! We're delighted to hear that you regularly purchase for your mum and that she is happy with the quality of the products. It's great to know that you also appreciate our prices and speedy delivery. We truly value your continued support and look forward to serving you and your mum again at IncontinenceShop.
Thought they had adhesive on them but…
Thought they had adhesive on them but otherwise they are fine. Arrived the next with evri label and an amazon prime sticker.
27 de janeiro de 2024
Resposta da Incontinence Shop Ltd
Thank you for your feedback! We're pleased to hear that your order arrived quickly and that the product is otherwise suitable. We’re sorry for any confusion regarding the adhesive feature — product specifications can vary, and we’re always happy to help clarify details before purchase if needed. We appreciate your comments and will continue working to provide a clear and reliable service. Thank you for choosing IncontinenceShop.
Resposta da Incontinence Shop Ltd
Thank you for your feedback! We're delighted to hear that you found the product to be good value, a great size, and that your order arrived quickly. We truly appreciate your support and look forward to serving you again at IncontinenceShop.
Excellent product and service
27 de janeiro de 2024
Resposta da Incontinence Shop Ltd
Thank you for your kind feedback! We're delighted to hear that you were happy with both the product and our service. We truly appreciate your support and look forward to serving you again at IncontinenceShop.
Delivery on time and left in secure…
Delivery on time and left in secure place - Great.
27 de janeiro de 2024
Resposta da Incontinence Shop Ltd
Thank you for your feedback! We're delighted to hear that your delivery arrived on time and was safely left in your chosen secure place. We truly appreciate your support and look forward to serving you again at IncontinenceShop.
A Experiência Trustpilot
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