The products were as advertised but I would have preferred more details prior to selection e.g. The wipes I ordered (Tena) need to be moistened prior to use otherwise they are too hard and rough. I a... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Usually all goes smoothly with this regular order. However, unusually, tracking showed a hold up in the delivery process at Milton Keynes which meant the order arrived a day later than expected. The... Ver mais
A empresa respondeu
Buy these for an elderly relative. They say they are the best ones they have ever used, service and communication is good. Easy to use website. Thank you
Great products at great prices that are quickly and discreetly delivered. I have bought from this ic store for years and have never had any issues, they are in short, fantastic, I cannot recommend th... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Incontinence Shop Ltd supplies a wide range of incontinence products that give you the maximum absorbency while being discreet and are appropriate for men, women and children. We stock many brands including TENA, Drylife, iD and many more.
Informações de contato
Westfield Two, Pitstone Green Business Park, LU7 9GP, Pitstone, Reino Unido
- 01204571017
- info@incontinenceshop.com
- incontinenceshop.com
4,6
Excelente
952 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 80% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Consistently deliver what I order on…
Consistently deliver what I order on time.
27 de janeiro de 2024
Resposta da Incontinence Shop Ltd
Thank you for your kind feedback! We're delighted to hear that you can rely on us to consistently deliver the products you order on time. We truly appreciate your continued support and look forward to serving you again at IncontinenceShop.
The product I needed was easy to…
The product I needed was easy to find.The order was easy to make.Delivery was prompt and fuss free.
27 de dezembro de 2023
Resposta da Incontinence Shop Ltd
Thank you for your kind feedback! We're delighted to hear that you found the product easily, the ordering process straightforward, and the delivery prompt and hassle-free. We truly appreciate your support and look forward to serving you again at IncontinenceShop.
the best product I have tried so far…
the best product I have tried so far and I have tried so many products.
27 de dezembro de 2023
Resposta da Incontinence Shop Ltd
Thank you for your wonderful feedback! We're delighted to hear that you consider our product the best you've tried so far, especially after trying many other products. It means a great deal to us to know that you’ve found something that works well for you. We truly appreciate your support and look forward to serving you again at IncontinenceShop.
Reliable Deliveries
I have been using Inco Shop for maybe a year - for Tena Pull Up Panties - fortnightly deliveries. Totally reliable. Always delivered on schedule. Well done, and thanks. Colin
27 de dezembro de 2023
Resposta da Incontinence Shop Ltd
Thank you so much for your wonderful feedback, Colin! We're delighted to hear that you've been using IncontinenceShop for the past year and that your fortnightly TENA Pull Up Panties deliveries have been consistently reliable and on schedule. We truly appreciate your continued trust and support. Thank you for choosing IncontinenceShop, and we look forward to serving you for many more deliveries.
Delivered promptly between Christmas…
Delivered promptly between Christmas and New Year
27 de dezembro de 2023
Resposta da Incontinence Shop Ltd
Thank you for your feedback! We're delighted to hear that your order was delivered promptly, even during the busy Christmas and New Year period. We truly appreciate your support and look forward to serving you again at IncontinenceShop.
Pull on pants for elderly parent
I purchased items for my father as a trial to use and he seems very pleased. I was happy with order process and confirmation that goods were despatched and arrived on time.
27 de dezembro de 2023
Resposta da Incontinence Shop Ltd
Thank you for your kind feedback! We're delighted to hear that your father is pleased with the products and that your first experience with us was a positive one. It's great to know that you found the ordering process easy and appreciated the clear updates from dispatch through to delivery. We truly appreciate your support and look forward to serving you and your father again at IncontinenceShop.
Resposta da Incontinence Shop Ltd
Thank you for your feedback! We're delighted to hear that you found the items easy to order and were happy with our delivery service. We truly appreciate your support and look forward to serving you again at IncontinenceShop.
Resposta da Incontinence Shop Ltd
Thank you for your kind feedback! We're delighted to hear that you received great service. We truly appreciate your support and look forward to serving you again at IncontinenceShop.
Correct order received promptly.
26 de novembro de 2023
Resposta da Incontinence Shop Ltd
Thank you for your feedback! We're delighted to hear that you received the correct order promptly. We truly appreciate your support and look forward to serving you again at IncontinenceShop.
Delivered exactly what I…
Delivered exactly what I wanted/ordered. As no-one was home on the allocated delivery day I was a little worried, but the driver left the parcel in a safe place so all was well.
27 de novembro de 2023
Resposta da Incontinence Shop Ltd
Thank you for your kind feedback! We're delighted to hear that you received exactly what you ordered and that your delivery was completed safely. We understand the importance of secure and convenient deliveries, and we're pleased that the driver was able to leave your parcel in a safe place. We truly appreciate your support and look forward to serving you again at IncontinenceShop.
SPEEDY GONZALES
My order was processed and delivered in just a cople of dayts. Very good.
26 de novembro de 2023
Resposta da Incontinence Shop Ltd
Thank you for your feedback! We're delighted to hear that your order was processed and delivered within just a couple of days. It's great to know you were pleased with the speed of our service. We truly appreciate your support and look forward to serving you again at IncontinenceShop.
Resposta da Incontinence Shop Ltd
Thank you for your wonderful feedback! We're delighted to hear that you appreciate our great range of products and competitive prices. We always aim to offer a wide selection while providing excellent value for our customers. We truly appreciate your support and look forward to serving you again at IncontinenceShop.
Robert Read Notice on Doors followed…
Robert Read Notice on Doors followed instruction First Class
27 de novembro de 2023
Resposta da Incontinence Shop Ltd
Thank you for your feedback! We're delighted to hear that Robert followed the delivery instructions and that everything went smoothly. We truly appreciate your kind words and are pleased to know you received a first-class service. We look forward to serving you again at IncontinenceShop.
Resposta da Incontinence Shop Ltd
Thank you for your continued support and kind feedback! We're delighted to hear that you can rely on us for quick and dependable deliveries. It's always great to know we're meeting your expectations. We truly appreciate your loyalty and look forward to serving you again at IncontinenceShop.
Great company and affordable prices.
I've been shopping with this company for quite a while now, even have a subscription, they always deliver the correct product. If a problem occurs they always try to resolve it.
26 de novembro de 2023
Resposta da Incontinence Shop Ltd
Thank you so much for your wonderful feedback! We're delighted to hear that you’ve been shopping with us for a long time and that our subscription service has been reliable for you. It's great to know that you consistently receive the correct products and that our team has been able to support you whenever an issue arises. We truly appreciate your continued trust and loyalty, and we look forward to serving you for many more deliveries at IncontinenceShop.
Incontinence Pants
The product was received, with no damage. The delivery service was very good.
When I received the items, I was very pleased, as the items were just what I required. They are doing their job.
26 de novembro de 2023
Resposta da Incontinence Shop Ltd
Thank you for your wonderful feedback! We're delighted to hear that your order arrived safely, in perfect condition, and that you were pleased with both the delivery service and the products. It's great to know that the items are meeting your needs and doing their job as expected. We truly appreciate your support and look forward to serving you again at IncontinenceShop.
I would think twice about using the…
I would think twice about using the Incontinence Shop.
I placed my order and the delivery time seemed reasonable.
However when I didn't receive my order I contacted the shop. I then had to chase it up before they instigated finding out what had happened to my order.
I was eventually told my order was delivered to a neighbour, though I had requested no deliveries to neighbours .
My neighbour who is not answering the door has my order.
I then contacted the shop to explain I have tied many times to get my order and I would like a refund, to which they refused. They take no responsibility to delivering to my neighbour and not myself.
We know have to instigate legal process to recover our money.
Never deal with a shop who doesn't take ownership for its own fault and will take your money for goods not received.
13 de novembro de 2023
Avaliação não solicitada
Resposta da Incontinence Shop Ltd
Good evening,
Thank you for your review and feedback. We’re sorry to hear your order has been delivered to your neighbour rather than yourself.
I have looked into the tracking on your order and I can see delivery had been attempted but no one was home. Delivery was then attempted a second time but again no one was home. Yodel by default will then attempt to deliver to a neighbour which looks to be the case. I understand you say you had requested no deliveries to neighbours. If this instruction hasn’t been followed we’d recommend you raise this with Yodel. We will raise this with them too so that the delivery can be investigated. In the meantime we’d advise you to try and contact your neighbour again to retrieve the parcel.
Sadly we’re unable to monitor every delivery and always encourage customers to keep an eye on the tracking page so that a delivery can be held for a time when their home.
The next steps are for us to allow Yodel time to investigate the delivery before proceeding with a replacement or refund. As soon as we have an update we’ll been in touch. In the meantime if you do hear from Yodel or receive the order please let us know.
Thanks,
Nick
Parcel arrived on time
27 de outubro de 2023
Resposta da Incontinence Shop Ltd
Thank you for your feedback! We're delighted to hear that your parcel arrived on time. We truly appreciate your support and look forward to serving you again at IncontinenceShop.
Resposta da Incontinence Shop Ltd
Thank you for your kind feedback! We're delighted to hear that you found the ordering process easy, your delivery arrived on time, and the packaging met your expectations. We truly appreciate your support and look forward to serving you again at IncontinenceShop.
Resposta da Incontinence Shop Ltd
Thank you for your feedback! We're delighted to hear that your order arrived very quickly. We truly appreciate your support and look forward to serving you again at IncontinenceShop.
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