Indigo Travel Test Avaliações 115

Absolutely terrible! What's the actual point in indigo! Useless!
Whoever runs the buses needs sacking! Anarchy. Never on time if turn up at all! Worst public transport going! Better off walking.

Results came back after we had landed and gone through customs at the airport, after about 8 emails sent to them.. no phone number to speak to anyone,, only email.. Waste of time and money

Easy to follow guidelines. Quick response.

our registration numbers did not go through and even when the sent a special email to say it will work it still didnt.. we did not get the results in time for our flight and when we asked for a refund we did not get one... its now 5 months later and they are ignoring my email :/

Great, fast efficient

Received tests the next day, easy to submit the results online, quick response and certificate.

There were significant delays due to site unavailability, I was informed twice "site cannot be reached". Eventually I used their email address to send neccessary documentation.
I received apologise for the delays and from then on things ran smoothly and my "fit to fly " certificates arrived promptly

We booked 3 tests to travel, they arrived in time (day after order) and the test validation was ready within 1 hour

The worst company in my opinion. Wouldn’t give me a refund I thought that I would receive a antigen test with their , company name on it there was nothing there I paid for a normal later flow test which I have at home. In addition , there was no instructions or anything on the packaging , no ID or tracking number. I ended going to Damhealth a trusted company. If your looking to contact the company , there’s no phone number on the website also it’s all fake. Don’t trust them. -0 stars I would give

I did not receive my certificate in time. I paid for the fit to fly test and it was completely useless as the certificate did not come back in time. My flight was at 12:00 pm so I needed the results by around 9 or 10 am. I took the test at 11:00 pm the previous night, leaving almost 10 hours to receive the certificate. Since this was for entry to the us, 24 hours does not give you much time to do the test beforehand. It’s not like I did the test 1 hour before the time I needed it. I think 10 hours is enough time to produce a certificate, especially given the 24 hour limit. I had to purchase another test at Gatwick airport which made my trip a lot more stressful and cost me an extra £35.

First class service quick and efficient

No one turned up to do my video covid test, which is a massive inconvenience 22hrs before travel

Great service, quick, easy and efficient.
Thanks

Would definitely use again . Delivered exactly what they say they will do . Got the results within the hour thank you

Excellent carpark would use again x x x x x

Very efficient and helpful service for my supervised LFT pre departure test. Took only a few minutes and the forms were emailed to me immediately.

Great service fast support
Thank you

Ordered thinking I needed this test but they refunded me promptly when I realised I didn't!