Initial Medical Avaliações 

3.688
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Professional and efficient waste management service for our tattoo studio, our collection driver Aaron hart is friendly on time and always a pleasure to deal with. Overall don’t think we could ask fo... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Karl is an absolute credit to the company. He collects our orange clinical waste, and every visit is a pleasure. He is always friendly, professional, and incredibly helpful, with a smile on his face... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Gary Edge is a very professional initial team member. He is always polite, and friendly to everyone he meets. Gary is very good at communicating with each clinical area to make sure all their needs ar... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The best customer service! I have amazing, reliable, very professional driver Carl Smith. Been working with Initial medical company for over 3 years and cannot recommend them enough. Everyone is ver... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de Coleta de Lixo
  2. Serviço de gestão de resíduos

Sobre Initial Medical

Escrito pela empresa

We are the experts in healthcare waste management and infection control, providing a complete collection, disposal and recycling service for hazardous and offensive waste produced by businesses and organisations associated with healthcare provision within the UK. The safe management of healthcare waste is vital to ensure your activities are not a risk to human health.

Contact Us

Setting the standard in healthcare and infectious waste management in the UK

Local, Expert Consultation
A reliable, effective and fully compliant service, built around customer need, and delivered by our highly trained local teams. ISO 9001:2015 quality accredited.
Integrated Technology
Technology is fully integrated into our operations, providing full traceability of service delivery, electronic waste documentation and the best customer experience possible.
Innovative Solutions
Offering innovative healthcare waste management services and infection control products to help break the chain of transmission and prevent cross infection.
Legal Compliance
Keeping our customers compliant with the complex legislation and audit requirements surrounding healthcare waste and infection control. #followthecolourcode
Legal ComplianceHealth & Safety
A company with a ‘World Class’ Health & Safety record and ISO 45001:2018 accredited.
Sustainability
A company accredited to ISO 14001:2015 environmental standards, and focused on delivering sustainable products and operational solutions.

Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(3.688)

213 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Jude consistently provides exceptional…

Jude consistently provides exceptional service. She is friendly, approachable and willing to help, always with a positive attitude. No matter how busy she is she always makes sure we feel valued and supported and will do whatever she can if we ask for anything.
Jude's professionalism and dedication really stands out and it is clear to see she genuinely cares about doing a great job and building a good rapport with the customers she works with.
She is one of a kind a definitely deserves recognition for the effort she puts in on a daily basis

9 de junho de 2026
logotipo da Initial Medical

Resposta da Initial Medical

We are so happy to hear about your exceptional experience! It's wonderful to know that our team's professionalism and dedication made such a positive impact. We truly appreciate you taking the time to share your kind words.

Avaliado com 5 de um total de 5 estrelas

Jude is great!

Our usual technician is Jude. She's always efficient, helpful and cheerful!

8 de junho de 2026
logotipo da Initial Medical

Resposta da Initial Medical

We're so glad to hear such wonderful feedback about our team member. We appreciate you sharing your positive experience!

Avaliado com 5 de um total de 5 estrelas

Pick ups are normally the same time…

Pick ups are normally the same time each time, Richard who does our collections is always happy and polite

2 de junho de 2026
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Resposta da Initial Medical

We're so glad to hear about your consistent pick-up times and positive interactions. We appreciate your kind words.

Avaliado com 5 de um total de 5 estrelas

Excellant Service

David is superb, his customer service skills are excellant and he always communicates well with us to ensure we know what collections are due each week!

3 de junho de 2026
logotipo da Initial Medical

Resposta da Initial Medical

Hello Portman Dental,
Thank you for leaving a positive review of our service, I am glad our team have been able to support your dental practice with our Dental Waste services.
Initial Medical

Avaliado com 5 de um total de 5 estrelas

⭐⭐⭐⭐⭐

It is always lovely to see Richard on a Friday morning. He is consistently punctual, friendly, and always greets us with a smile. He is understanding of the busy nature of mornings and is always professional and approachable.

Our bins are always emptied efficiently and left clean and tidy afterwards. Richard takes pride in his work and is an excellent representative of the organisation. His positive attitude and reliability do not go unnoticed, and we really appreciate the excellent service he provides every week.

5 de junho de 2026
logotipo da Initial Medical

Resposta da Initial Medical

We are so pleased to hear such wonderful feedback about our team member's consistent punctuality, friendliness, and professionalism. We truly appreciate you recognising the excellent service provided and the care taken with your bins. Thank you for sharing your positive experience.

Avaliado com 5 de um total de 5 estrelas

Jude is very personable and does a…

Jude is very personable and does a fabulous job. Always reliable and a credit to the company

4 de junho de 2026
logotipo da Initial Medical

Resposta da Initial Medical

We are so happy to hear you received such fabulous service. We appreciate your kind words and positive feedback.

Avaliado com 5 de um total de 5 estrelas

Friendly and professional

Jude is very friendly and professional. If I have any queries she is always happy to answer them.

4 de junho de 2026
logotipo da Initial Medical

Resposta da Initial Medical

Thank you for your excellent five-star review! We're delighted to hear our team provides friendly, professional service and answers all your questions.

Avaliado com 5 de um total de 5 estrelas

Great customer service from Jude

Jude is always very efficient, polite and friendly when she visits our Sites.

29 de maio de 2026
logotipo da Initial Medical

Resposta da Initial Medical

We're so glad to hear about your positive experiences. Thank you for sharing your kind words with us!

Avaliado com 4 de um total de 5 estrelas

Great service

Great service, always on time.

1 de junho de 2026
logotipo da Initial Medical

Resposta da Initial Medical

We're glad to hear you appreciate our service and punctuality. Thank you for your kind words!

Avaliado com 5 de um total de 5 estrelas

Their employee (David) is lovely

Their employee (David) is lovely. He is always kind and respectful with everyone. He does a great job. He answers all our questions and nothing is too much for him

1 de junho de 2026
logotipo da Initial Medical

Resposta da Initial Medical

We truly appreciate you sharing your positive experience. We are so glad to hear that our team member provided such kind and helpful service.

Avaliado com 5 de um total de 5 estrelas

Reliable company

Reliable company. Great service and communication with Jude

28 de maio de 2026
logotipo da Initial Medical

Resposta da Initial Medical

We are so happy to hear you had a great experience with us! We appreciate your kind words.

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. Simon is very professional and friendly.

28 de maio de 2026
logotipo da Initial Medical

Resposta da Initial Medical

We're so glad you enjoyed our service. Your kind words mean a lot to us!

Avaliado com 5 de um total de 5 estrelas

Great service.

Great service.

21 de maio de 2026
logotipo da Initial Medical

Resposta da Initial Medical

We are so pleased to hear about your excellent experience with our service. We truly appreciate your kind words and positive feedback.

Avaliado com 5 de um total de 5 estrelas

Excellent service

Peter the collection driver was great, communication from both the office &
Peter, who contacted me 24 hrs prior to my collection to confirm the best time for me, which is very much appreciated & just elevates the service to excellent.

22 de maio de 2026
logotipo da Initial Medical

Resposta da Initial Medical

We are so pleased to hear about your excellent experience with our collection service. We truly appreciate your kind words and positive feedback.

Avaliado com 5 de um total de 5 estrelas

Jude rocks !

Jude is our initial person, she’s such a happy person always has a smile on her face and goes above and beyond she’s an asset to your company !

22 de maio de 2026
logotipo da Initial Medical

Resposta da Initial Medical

We're so happy to hear about your positive experience! We truly appreciate you sharing such wonderful feedback with us.

Avaliado com 5 de um total de 5 estrelas

The driver is very friendly and…

The driver is very friendly and approachable, remembering our names. He comes at the same time each week and always let us know if there will be a change the following week. I.e if it’s a bank holiday or if he will be on holiday. We are always asked if we need any more bags.

21 de maio de 2026
logotipo da Initial Medical

Resposta da Initial Medical

We are so happy to hear about your positive experience with our driver! It's wonderful to know that our team provides such friendly and reliable service, keeping you informed. We truly appreciate your kind words.

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