★★★★★ Great Service from Noel Pye Noel collects our hazardous waste every week and is always so friendly, polite and helpful. He always makes sure we have everything we need and nothing is too muc... Ver mais
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Veja o que dizem as avaliações
We have had Noel Pye coming to collect our yellow bags and sharps for the past few times now & he is always kind, polite & gets the job done on time. :))
Initial provide a good service that is tailored to my business needs. James who uplifts the clinical waste is reliable, professional and cheerful, which knowing I can rely on him is one less business... Ver mais
A empresa respondeu
Kamil is a brilliant employee for Initial. Without his help and assistance I wouldn’t have continued my contract. After months of confusion from the refuse admin team, Kamil was able to solve this p... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Initial Medical
Escrito pela empresa
We are the experts in healthcare waste management and infection control, providing a complete collection, disposal and recycling service for hazardous and offensive waste produced by businesses and organisations associated with healthcare provision within the UK. The safe management of healthcare waste is vital to ensure your activities are not a risk to human health.
Contact UsSetting the standard in healthcare and infectious waste management in the UK
- Local, Expert Consultation
- A reliable, effective and fully compliant service, built around customer need, and delivered by our highly trained local teams. ISO 9001:2015 quality accredited.
- Integrated Technology
- Technology is fully integrated into our operations, providing full traceability of service delivery, electronic waste documentation and the best customer experience possible.
- Innovative Solutions
- Offering innovative healthcare waste management services and infection control products to help break the chain of transmission and prevent cross infection.
- Legal Compliance
- Keeping our customers compliant with the complex legislation and audit requirements surrounding healthcare waste and infection control. #followthecolourcode
- Legal ComplianceHealth & Safety
- A company with a ‘World Class’ Health & Safety record and ISO 45001:2018 accredited.
- Sustainability
- A company accredited to ISO 14001:2015 environmental standards, and focused on delivering sustainable products and operational solutions.
Informações de contato
Compass House, RH10 9PY, Crawley, Reino Unido
- 08081205104
- marketing.uk@rentokil.com
- initial.co.uk/healthcare-waste
4,9
Excelente
4 mil avaliações
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★★★★★ Great Service from Noel Pye
★★★★★ Great Service from Noel Pye
Noel collects our hazardous waste every week and is always so friendly, polite and helpful. He always makes sure we have everything we need and nothing is too much trouble. He has such a lovely personality that we actually look forward to his weekly visits! He’s a real credit to the company. Thanks, Noel!
11 de novembro de 2026
We have had Noel Pye coming to collect…
We have had Noel Pye coming to collect our yellow bags and sharps for the past few times now & he is always kind, polite & gets the job done on time. :))
12 de novembro de 2026
Very happy always on time and…
Very happy always on time and efficient.
Always happy to help me or answer any of my questions.
Donnelly is a great worker
13 de novembro de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Jon is wonderful and is always super…
Jon is wonderful and is always super helpful! Excellent service, thank you!
5 de novembro de 2026
Resposta da Initial Medical
We are so pleased to hear about your positive experience with our helpful service. Thank you for taking the time to share your feedback with us.
Initial Medical
Excellent Service.
The service provided is very professional, Noel Pye is extremely helpful and friendly nothing is to much trouble, he provides an excellent service and is a credit to your company.
11 de novembro de 2026
Avaliação não solicitada
Resposta da Initial Medical
We appreciate you taking the time to share your positive experience. It is wonderful to hear that our team member provided such helpful, friendly, and professional service during their visit. Feedback like yours is highly valued and will be shared with the team. Thank you for your support.
Initial Medical
The driver is friendly and polite
The driver is friendly and polite. A smile goes a long way at the beginning of the day :)
6 de novembro de 2026
Resposta da Initial Medical
Thank you for sharing your positive feedback. We are delighted to hear that our driver provided a friendly and polite service to start your day off well. Your kind words are greatly appreciated.
Initial Medical
Jude macartlan is a great ambassador…
Jude macartlan is a great ambassador for initial
Nothing is a problem she always helps and advises
5 de novembro de 2026
Resposta da Initial Medical
Thank you for the wonderful five-star review. We are delighted to hear that our representative provides such helpful, supportive, and accommodating service to assist with your needs.
Initial Medical
James is fantastic
James is fantastic, such a lovely guy and always goes above and beyond.
5 de novembro de 2026
Resposta da Initial Medical
We are so pleased to hear about your positive experience with our team member. Thank you for taking the time to share your feedback with us.
Initial Medical
Jon is excellent at every visit nothing…
Jon is excellent at every visit nothing is to much trouble for him
5 de novembro de 2026
Resposta da Initial Medical
We are so pleased to hear about your positive experience during your visits. Thank you for taking the time to share your feedback with us.
Initial Medical
Initial provide a good service that is…
Initial provide a good service that is tailored to my business needs. James who uplifts the clinical waste is reliable, professional and cheerful, which knowing I can rely on him is one less business stress to worry about.
6 de novembro de 2026
Resposta da Initial Medical
We are pleased to hear that our tailored service meets your business needs and that our representative provides reliable and professional support. Thank you for taking the time to share your positive experience.
Initial Medical
Fantastic Service
Our regular collection is done by Jonathon. He provides excellent customer service, is so lovely and you can ask him any question about the collection or planned collection. He is an asset to Initial medical providing a professional and friendly service.
5 de novembro de 2026
Resposta da Initial Medical
We are glad you enjoyed your experience with our regular collection service. We appreciate your kind words about our representative's helpfulness and professional attitude. We are proud of our team's dedication to excellent customer care.
Initial Medical
James Donnelly is always so pleasant…
James Donnelly is always so pleasant and chatty, very efficient.
5 de novembro de 2026
Resposta da Initial Medical
We are so pleased to hear about your positive experience with our team member. Thank you for taking the time to share your feedback with us.
Initial Medical
Gary is always polite and helpful
Gary is always polite and helpful. Quick and efficient!
5 de novembro de 2026
Resposta da Initial Medical
We are so pleased to hear that you had a quick and helpful experience with our team. Thank you for taking the time to share your positive feedback.
Initial Medical
Efficient and polite
Over the years we have have Noel Pye to be extremely efficient and polite whilst on our premises. His work is carried out swiftly and correctly and is a credit to his company.
Highly recommended
22 de outubro de 2026
Resposta da Initial Medical
We truly appreciate you taking the time to share this wonderful feedback. It is fantastic to hear that our team member has consistently provided such efficient, polite, and high-quality service over the years. Thank you for your highly valued recommendation.
Initial Medical
Gary provides excellent service. Very happy with the service provided
Very happy with the service provided. Gary goes above and beyond when he comes to do the collection. Always has a smile, very polite, he is very quiet and respectful, so he doesn't wake our residents up in the morning.
Gary is a great credit to you and you should be very proud to have him as part of your team. Well done Gary.
21 de outubro de 2026
Resposta da Initial Medical
We are glad you enjoyed your experience with our collection service. We appreciate your kind feedback regarding our team member's polite, quiet, and respectful manner during early morning visits, ensuring your residents are not disturbed. We are very proud to have such dedicated individuals on our team. Thank you.
Initial Medical
Always good service
Simon is always on time and very polite! A credit to your team
20 de outubro de 2026
Resposta da Initial Medical
Thank you so much for your wonderful feedback. We are incredibly proud to have such dedicated and polite team members who always strive to be punctual and provide excellent service. Your kind words truly mean a lot to all of us.
Initial Medical
Friendly customer service and great…
Friendly customer service and great communication, made sure we had the complete order.
Thanks
20 de outubro de 2026
Resposta da Initial Medical
We are glad you enjoyed your experience. We appreciate your feedback about our helpful team and complete order delivery.
Initial Medical
Very friendly staff
Very friendly staff. Simon , who collects is always on time.
20 de outubro de 2026
Resposta da Initial Medical
We are glad you enjoyed your experience with our friendly and punctual team.
Initial Medical
Very excellent service and very…
Very excellent service and very professional. Friendly and chatty. Extremely helpful. Always on time. Anything needed is provided.
20 de outubro de 2026
Resposta da Initial Medical
We are glad you enjoyed your experience with our punctual and helpful team. We appreciate your kind words about our friendly and professional service.
Initial Medical
Resposta da Initial Medical
Thank you so much for your wonderful feedback. We are thrilled to hear that you are pleased with our high standards and dedicated care.
Initial Medical
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